Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01274068 | Closed | 11/24/2003 | COMPLAINANT STATES COMPANY DID NOT SHUT OFF GAS WHEN REQUESTED AND BILLED HER FOR SERVICE SHE DID NOT USE. SHE WANTS PUC TO RE-CALCULATE THE CHARGES. |
| C-20042883 | Closed | 4/20/2004 | COMPLAINANT STATES COMPANY DID NOT SHUT OFF GAS WHEN REQUESTED. HE RECEIVED A TWO MONTH BILL THAT HE BELIEVES IS INCORRECT. THEY HAVE TURNED HIM OVER TO A COLLECTION AGENCY. HE WANTS THIS ISSUE RESOLVED. |
| C-20030611 | Closed | 6/30/2003 | COMPLAINANT STATES COMPANY DID NOT TURN OF GAS WHEN REQUESTED AND BILLS WERE NOT SUBMITTED FROM 8/99 TO 5/01. SHE WANTS THE DECISION REVERSED. |
| C-20043444 | Closed | 7/26/2004 | COMPLAINANT STATES COMPANY DOES NOT REPLY TIMELY TO REQUESTS FOR CERTIFICA- TIONS FOR CLOSING, INFORMATION IS MISSING AND CALCULATIONS ARE INCORRECT. THEY WANT DUTIES OF SETTLEMENT COLLECTION GIVEN BACK TO LAW DEPARTMENT. |
| F-01270829 | Closed | 9/26/2003 | COMPLAINANT STATES COMPANY ESTIMATED BILLS FOR 4 YEARS AND THEN GAVE HER AN ACTUAL BILL WITH AN ADJUSTMENT FOR ESTIMATED READINGS. SHE WANTS PUC TO ASSESS PGW 70% OF THE BILL, HAVE PGW ASSUME ALL LATE AND FINANCE CHARGES, AND MAKE SURE ALL NEGATIVE COMMENTS ON CREDIT RECORD ARE EXPUNGED. |
| F-01633827 | Closed | 5/27/2005 | COMPLAINANT STATES COMPANY FAILED TO PROVIDE A MEANS TO REPORT METER READING. THEY ALSO FAILED TO INSTALL AUTOMATIC READERS AND CREATED AN UNREASONABLE FINANCIAL BURDEN. SHE WANTS PUC TO ABSOLVE HER OF FINANCIAL OBLIGATION FOR FULL DISPUTED AMOUNT. |
| C-20031347 | Closed | 9/29/2003 | COMPLAINANT STATES COMPANY HAD AN EXPLOSION AT FACILITY AND DAMAGED THEIR PROPERTY. THEY WANTS COMPANY TO SURVEY DAMAGE. |
| F-01079309 | Closed | 3/17/2003 | COMPLAINANT STATES COMPANY HAS CHARGED HER THE WRONG AMOUNT SINCE 1993. SHE WANTS THE PUC TO TELL PGW THAT SHE SHOULD NOT BE RESPONSIBLE FOR THEM CHARG- ING THE WRONG BILL SINCE 1993 AND SHE WILL PAY HER BILL FROM 11/200 TO 11/2001 IF IT IS REASONABLE. |
| C-20028512 | Closed | 9/17/2002 | COMPLAINANT STATES COMPANY HAS EXCESSIVE HIGH RATES AND CHARGES. THE COMPANY REPEATEDLY HAS CHANGED THE DUE DATES WHICH CAUSES HIM TO RECEIVE TWO BILLS IN ONE MONTH. HE WANTS THE PUC TO INVESTIGATE THE ACCOUNTING PRACTICES OF PHILA- DELPHIA GAS WORKS. HE ALSO WANTS A MORE SIMPLIFIED BILL AND A REASONABLE METHOD OF PAYING OVER DUE BILLS. HE ALSO WANTS COMPANY TO DISCONTINUE THE FREQUENT HARASSMENT OF CUSTOMERS. |
| C-20042464 | Closed | 2/17/2004 | COMPLAINANT STATES COMPANY HAS THREATENED TO TURN OFF SERVICE. METER WAS NOT PROPERLY READ FROM FEBRUARY 1999 THROUGH MAY 2003. THEY WANT PUC TO ORDER PGW TO NOT SHUT OFF GAS PENDING MEDIATION/AND OR A HEARING. |
| F-01246569 | Closed | 11/22/2003 | COMPLAINANT STATES COMPANY HIS METER WAS CHANGED TWICE AND AFTER THE SECOND TIME THE BILL WAS EXTREMELY HIGH. HE WANTS ANSWERS TO HIS QUESTIONS. |
| F-2024-3049197 | Closed | 5/8/2024 | Complainant states company is being held responsible for gas used in unknown person's name. |
| C-20042526 | Closed | 2/25/2004 | COMPLAINANT STATES COMPANY IS CHARGING HIM FOR SERVICE AFTER HE MOVED FROM RESIDENCE. HE WANTS PUC TO REVISE THE AMOUNT OF MONEY PGW IS CHARGING HIM. |
| C-20077488 | Closed | 3/21/2007 | COMPLAINANT STATES COMPANY IS GOING TO TERMINATE SERVICE DUE TO BILLS FROM PREVIOUS TENANTS. HE WANTS SERVICE TO REMAIN ON AND SERVICE PUT IN HIS NAME. |
| C-20077875 | Closed | 6/11/2007 | COMPLAINANT STATES COMPANY IS OVERCHARGING. SHE WANTS THEM TO STOP OVER- CHARGING HER. |
| F-01262822 | Closed | 6/19/2003 | COMPLAINANT STATES COMPANY KEEPS ON SENDING HER BILLS. SHE WANTS THE PUC TO MAKE PHILA GAS WORKS STOP SENDING HER BILLS. |
| C-20066835 | Closed | 9/8/2006 | COMPLAINANT STATES COMPANY NEVER UPDATED RECORDS AND SYSTEMS STATING SHE WAS ELIGABLE FOR THE CAP PROGRAM. NOTHING HAS BEEN DONE SINCE OCTOBER 2005 AND SHE WOULD LIKE THE PUC TO SETTLE THIS SITUATION. |
| F-01141711 | Closed | 9/8/2003 | COMPLAINANT STATES COMPANY OVERESTIMATED HIS USAGE. HE WANTS A REFUND. |
| C-20042850 | Closed | 4/12/2004 | COMPLAINANT STATES COMPANY REFUSES TO CHECK TO SEE IF THERE IS A LEAK OR A MALFUNCTION ON THE READER. SHE WANTS PUC TO HAVE COMPANY COME OUT TO CHECK METER AND IF THERE IS A LEAK. |
| F-01556854 | Closed | 2/25/2004 | COMPLAINANT STATES COMPANY SAYS SHE WAS NOT REMOVED FROM CRP AND NOW COMPANY WILL NOT APPLY LIHEAP FUNDS TO ACCOUNT. SHE WANTS PUC TO INVESTIGATE AND FOR LIHEAP MONEY TO BE PUT ON HER ACCOUNT. |
| F-01315070 | Closed | 10/1/2003 | COMPLAINANT STATES COMPANY SAYS THEY UNDERESTIMATED FOR 4 YEARS. THE COMPANY NEVER TRIED TO DO A READING. THE CUSTOMER WANTS THE DEBT ERASED. |
| C-20042555 | Closed | 3/3/2004 | COMPLAINANT STATES COMPANY WANTS TO PUT HER ON A BUDGET OF $180 PER MONTH. SHE CAN NOT AFFORD THIS. SHE WANTS A LOWER PAYMENT. |
| C-20042554 | Closed | 3/2/2004 | COMPLAINANT STATES COMPANY WANTS TO RAISE RATES TO PAY FOR PEOPLE WHO DO NOT PAY. HE DOES NOT WANT TO PAY FOR OTHER PEOPLE. |
| F-01140971 | Closed | 9/2/2003 | COMPLAINANT STATES COMPANY WILL NOT ACCEPT A PAYMENT AGREEMENT THAT SHE CAN AFFORD. SHE WANTS PUC TO DETERMINE CORRECT AMOUNT OF BILL AND PUT HER ON A BUDGET AMOUNT OF $75 PER MONTH PLUS $25 UNTIL BALANCE IS PAID IN FULL. |
| F-2010-2176795 | Closed | 5/12/2010 | Complainant states complaining about high bills and company said not time to have meter changed so they checked the heater and left it turned off even though it was working fine and would not go back out to turn it on. She would like the PUC to check into why bills are so high and why service man did not turn back on heat and went through their home. |
Showing results 1026 - 1050 of 7448
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