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Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-20030527 Closed 6/19/2003 COMPLAINANT STATES COMPLAINT IS INCORRECT BILLING (TO HIGH OF AN AMOUNT). HE WANTS THE PUC TO SEND A PROFESSIONAL TO CHECK THE USAGE OF THEIR GAS.
F-00835625 Closed 9/19/2001 COMPLAINANT STATES COMPLAINT IS OVER AN EFFORT TO CLARIFY A BILLING PROBLEM WHICH HAS EXISTED SINCE THE TIME HE MOVED INTO THE PROPERTY AT 3447 WEST PENN STREET ON 11/15/98. FOR THE FIRST SIX MONTHS OR SO, HE DID NOT RECEIVE A GAS BILL. HE MOVED OUT OF THE HOUSE ON 6/16/00 AND RECEIVED A FINAL BILL FOR $618.84. HE WANTS THE PUC TO ADJUST OR ELIMINATE THE ALLEGED BALANCE DUE.
F-00833864 Closed 8/30/2001 COMPLAINANT STATES COMPLAINT IS OVERBILLING WITHOUT PROOF OF USAGE. THE CURRENT AND PREVIOUS USAGE INDICATES NO BILLING HIGHER THAN $150 EVER. COMP- LAINANT WANTS THE PUC TO REDUCE THE BILL BACK TO PRIOR OR ESTIMATED BILL- ING PLAN, REDUCE MONTHLY ESTIMATED BILLING PLAN TO $90 A MONTH FROM THE EXCE- SSIVE $130 CURRENTLY REQUIRED.
F-01035199 Closed 4/28/2003 COMPLAINANT STATES COMPLAINT IS OVERCHARGE ON A MAKE-UP BILL, CAUSED BY ONE OR MORE ACTS OF NEGLIGENCE BY PGW. HE WANTS PGW TO SETTLE THIS CASE BY CANCELLING THEIR BILL FOR $488.85 NOW CLAIMED.
F-01206424 Closed 5/3/2003 COMPLAINANT STATES COMPLAINT IS PGW LIABILITY ASSESSMENT IS IN ERROR. SHE WANTS THE PUC TO CONSIDER TO CANCEL, ELIMINATE THE DELIINQUENT PAST DUE AMOUNT.
C-20043765 Closed 9/30/2004 COMPLAINANT STATES COMPLAINT IS PGW'S CALCULATIONS FOR GAS USAGE BETWEEN 1995 & 1999 ARE BASED ON UNRELIABLE READINGS & RECORDS, AS WELL AS AN OLD METER (NEW ONE INSTALLED IN 1999) WHICH INCORRECTLY RECORDED USAGE AND WHICH IS UNAVAILABLE FOR EXAMINATION. THE COMPLAINANT WANTS THE PUC TO RULE THAT THEY PROPERLY PAID THEIR PGW BILLS DURING THE TIME PERIOD OF 1995-1999.
F-01264247 Closed 6/17/2003 COMPLAINANT STATES COMPLAINT IS SHE HAS BEEN CHARGED AN EXCESSIVE AND EXTREME AMOUNT OF MONEY AS A BALANCE FROM HER LAST ADDRESS. SHE WANTS THE COMMISSION TO RESOLVE THIS MATTER IN A FAIR AND EQUITABLE MANNER.
F-01042906 Closed 6/7/2002 COMPLAINANT STATES COMPLAINT IS SHE HAS BEEN GIVING PGW, HER CURRENT BILL PAYMENT AMOUNT, BUT THEY WANT MORE LIKE $170 A MONTH. SHE WANTS PGW TO SEND SOMEONE OUT TO HER HOUSE TO MAKE SURE THAT EVERYTHING IS OKAY.
C-00004585 Closed 12/15/2000 COMPLAINANT STATES COMPLAINT IS THAT FOR THE LAST TWO YEARS HIS GAS & ELECTRI C BILLS HAVE BEEN SKYROCKETING. PHILADELPHIA GAS WORKS TOLD HIM THAT THEY ARE THE ONLY ONES FORMULATING GAS IN THE AREA. HE WANTS THE PUC TO HELP HIM GET A FULL REFUND OF HIS UTILITY BILLS.
C-00015037 Closed 3/5/2001 COMPLAINANT STATES COMPLAINT IS THAT GAS BILL IS TOO HIGH. SHE WANTS THE PUC TO CONTROL CHARGES FOR GAS BILL. SHE STATES EVEN FOR WORKING PEOPLE IT IS A FINANCIAL BURDEN.
F-00992121 Closed 9/10/2001 COMPLAINANT STATES COMPLAINT IS THAT HE CALLED PGW IN JANUARY TO GET AN AMR INSTALLED. DUE TO THE ESTIMATED BILL THAT HE RECEIVED AND PAID IN FULL IN JANUARY 9, 2001, THE ESTIMATED BILL METER READ WAS 4674 WHICH WAS EXTREMELY EXAGGERATED. THE AMR WAS INSTALLED ON FEBRUARY 20, 2001 AND THE SERVICE PERSON TOOK ANOTHER READING AT (1650). PGW IS CLAIMING THAT THEY HAVE NOT READ HIS METER IN 117 MONTHS. ONCE HE RECEIVED A BILL, HE REQUESTED A REFUND PAYMENT. THAT IS WHEN HE RECEIVED ANOTHER BILL STATING THAT HE OWED PGW $7,376.86. HE IS NOW APPEALING THE JUDGEMENT OF THE PUC STATING THAT HE IS TO PAY A MONTHLY BUDGET OF $155 PLUS $45 TOWARDS PAST DUE BALANCES. HE WANTS HELP WITH HIS SITUATION.
F-00898811 Closed 4/9/2001 COMPLAINANT STATES COMPLAINT IS THAT HE WAS CHARGED FOR REPAIRS THAT SHOULD NOT HAVE BEEN BILLED TO HIM. HE WANTS THE PUC TO MAKE THE GAS COMPANY CHARGE THE PERSON WHO IS RESPONSIBLE FOR THE REPAIRS.
C-00014827 Closed 2/5/2001 COMPLAINANT STATES COMPLAINT IS THAT PGW BILLS ARE GETTING OUT OF HAND. ALL THEY HEAR ABOUT IS HOW PGW IS MISMANAGED AND DEFRAUDED BY THEIR EMPLOYEES. COMPLAINANT KNOWS OF NEIGHBORS WHO HAVEN'T RECEIVED A BILL FROM PGW IN OVER A YEAR AND THEY HAVE NOT PAID THEIR BILL FOR OVER A YEAR. COMPLAINANT FEELS THAT THE PUC MUST ASSIST PGW IN AGGRESSIVELY COLLECTING PAST DUE AMOUNTS AND NOT PERMIT ANOTHER INCREASE UNTIL THOSE MONEYS HAVE BEEN COLLECTED.
C-20031786 Closed 11/7/2003 COMPLAINANT STATES COMPLAINT IS THAT PGW WANTS HER TO PAY $651, WHICH SHE DOES NOT HAVE. SHE WANTS TO BE PUT ON A MONTHLY BUDGET AMOUNT THAT SHE CAN AFFORD TO PAY.
F-01185391 Closed 9/16/2002 COMPLAINANT STATES COMPLAINT IS THAT PGW WAS OVER ESTIMATING HIS BILL FOR 88 MONTHS. HE CONTINUED TO PAY HIS ESTIMATED BILL COMPLETELY AND ON TIME. HE IS REQUESTING THAT THE PUC ORDER PGW TO REMIT HIS OVERPAYMENT IMMEDIATELY, ALSO HE IS FURTHER REQUESTING THAT PGW BE ORDERED TO TAKE NO STEMPS TO HARASS HIM IN THE FUTURE.
C-00015544 Closed 6/4/2001 COMPLAINANT STATES COMPLAINT IS THAT PHILADELPHIA GAS WORKS USED FRAUD & DECEPTION - REFUSED TO BRING HIS ENTIRE PGW FILE TO LAWYER. HE WANTS A HEARING WITH ALL HIS RECORDS FROM THE PGW PRESENT.
C-00015044 Closed 3/9/2001 COMPLAINANT STATES COMPLAINT IS THAT SHE HAS BEEN OVERCHARGED THE LAST TWO MONTHS. SHE WANTS THE PUC TO REVIEW HER BILL AND ORDER BILLING REFUNDS, AND TO ELIMINATE FINANCE CHARGES.
Z-00915985 Closed 10/12/2001 COMPLAINANT STATES COMPLAINT IS THAT SHE MOVED OUT OF A PROPERTY (6342 MORTON STREET) ON 11/1/99. THE GAS COMPANY AT 212 W. CHELTEN AVE. WAS INFORMED OF THIS MOVE PRIOR TO THE DATE AND THEY WERE PROVIDED WITH A COPY OF HER LEA- SE AS PROOF OF RESIDENCEY FOR HER CURRENT ADDRESS (5307 N. 12TH ST). DURING THE TIME THAT SHE DID NOT RECEIVE A BILL, SHE CALLED THE COMPANY TO NO AVAIL. SHE FINALLY RECEIVED A BILLS WITH VERY HIGH AMOUNTS. SHE WANTS THE PUC TO ASK HER GAS COMPAN TO DEDUCT ANY PORTION OF THE GAS BILL FROM 6342 MORTON STREET AS OF 11/1/99 TO THE PRESENT TIME.
F-00869961 Closed 10/11/2001 COMPLAINANT STATES COMPLAINT IS THAT THE PHILADELPHIA GAS WORKS SENT HIM AN EXCESSIVE HIGH BILL, THE TIME OF 10/18/99 TO 5/10/00. HE FEELS THAT HE DID NOT USE THE AMOUNT OF GAS STATED BY THE COMPANY IN THIS TIME FRAME. HE WANTS THE PUC TO TELL PHILADELPHIA GAS WORKS TO RELIEVE HIM OF THIS EXCESSIVE HIGH BILL.
F-01428334 Closed 3/10/2004 COMPLAINANT STATES COMPLAINT IS THE AMOUNT OF HER GAS BILL.
C-20054426 Closed 3/3/2005 COMPLAINANT STATES COMPLAINT IS THE AMOUNT THEY ARE PAYING FOR GAS SERVICE.
F-00858176 Closed 4/24/2003 COMPLAINANT STATES COMPLAINT IS THE ASTRONOMICAL AMOUNT OF OVER $17,000.00 FOR A HEATING BILL. SHE WANTS THE PUC TO REDUCE THIS BILL TO A MORE CONCEIV- ABLE AMOUNT FOR HEATING SEASONS.
C-20030873 Closed 8/4/2003 COMPLAINANT STATES COMPLAINT IS THE BILL IS NOT IN JOSEPH OR THELMA'S NAME, THEY NEVER RECEIVED A BILL ON THIS ACCOUNT. FOR THE PAST TWO YEARS, THE BILL HAS BEEN IN KENNETH WILLIAMS NAME. THEY WANT THE PUC TO REMOVE THIS BILL FROM THEIR NAME SINCE IT WAS NOT IN THEIR NAME.
F-00820755 Closed 1/22/2001 COMPLAINANT STATES COMPLAINT IS THE BILL SHE RECEIVED FOR A SMALL 1 BEDROOM APARTMENT WAS UNUSUALLY HIGH. SHE TRIED GETTING THROUGH TO CUSTOMER SERVICE (WHICH IS IMPOSSIBLE). SHE STATES THE 1ST FLOOR AND 2ND FLOOR METERS WERE SWITCHED WITHOUT HER KNOWLEDGE. SHE STATES THEY FIRST TOLD HER TO DISREGARD BILL AND NOW THEY ARE TELLING HER TO PAY IT.
C-00015126 Closed 3/19/2001 COMPLAINANT STATES COMPLAINT IS THE BILLING - OUTSTANDING BALANCE, HE USED ONLY COOKING GAS. HE WANTS A NEW METER TO BE INSTALLED AND TO GET ACCURATE READINGS.

Showing results 1076 - 1100 of 7448

 

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