Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-00995819 | Closed | 3/31/2003 | COMPLAINANT STATES COMPLAINT IS AN OUTRAGEOUS BILLING MISTAKE. HE WANTS THE PUC TO TAKE CARE OF THIS MATTER. |
| C-00015048 | Closed | 3/12/2001 | COMPLAINANT STATES COMPLAINT IS BILL FOR HEAT IS TOO HIGH. HE STATES SOME- THING MUST BE DONE. |
| C-00004051 | Closed | 8/16/2000 | COMPLAINANT STATES COMPLAINT IS DESPITE NUMEROUS REQUESTS (BOTH BY PHONE & MAIL), PHILADELPHIA GAS WORKS HAS REFUSED TO SHUT OFF SERVICE AT HER FORMER RESIDENCE. SHE HAS BEEN TRYING SINCE MID-JUNE 2000 TO HAVE HER GAS SHUT OFF AND TO RECEIVE A FINAL BILL. NEITHER HAS HAPPENED AS OF 8/12/00, SHE IS STILL BEING SENT ESTIMATED BILLS FOR GAS USAGE, EVEN THOUGH SHE MOVED FROM THE RESIDENCE IN QUESTION ON 6/30/00. SHE WANTS PHILADELPHIA GAS WORKS TO BE ORDERED TO SHUT OFF GAS SERVICE AT HER FORMER RESIDENCE AT 716 SANSOM STREET, # 2 FR IN PHILADELPHIA AND SEND HER AN ACTUAL BILL, NOT ESTIMATED. |
| C-20043190 | Closed | 6/15/2004 | COMPLAINANT STATES COMPLAINT IS EXTREMELY HIGH GAS BILLS, SHE WANTS PGW TO CHANGE HER METER AND TO CONDUCT ANOTHER INVESTIGATION. |
| C-20028741 | Closed | 10/28/2002 | COMPLAINANT STATES COMPLAINT IS HAVING TOO PAY FOR SOMEONE ELSE'S BILL THAT IS TOO HIGH. |
| Z-01130559 | Closed | 6/6/2002 | COMPLAINANT STATES COMPLAINT IS HE KEEPS ON GETTING BILLS WITH THE NAME OF GARY H. BATES, THAT IS NOT HIS NAME. HE WANTS TO GET A BUDGET THAT HE CAN AFFORD. |
| C-20031806 | Closed | 11/5/2003 | COMPLAINANT STATES COMPLAINT IS HER BILLS ARE EXCESSIVELY HIGH. |
| C-20028781 | Closed | 10/31/2002 | COMPLAINANT STATES COMPLAINT IS HIS GAS BILL AND HE WANTS IT TO BE ADJUSTED AND CREDIT HIS ACCOUNT BY $7,728.47 AT A MINIMUM. |
| F-00900534 | Closed | 4/26/2001 | COMPLAINANT STATES COMPLAINT IS IN REFERENCE TO PHILADELPHIA GAS WORKS DECIS- ION TO BILL THEM FOR THEIR FAILURE TO SEND CORRECT METER READINGS FROM SEPTE- MBER 1999 THROUGH JANUARY 2001. THEY MOVED TO THEIR APARTMENT IN SEPTEMBER 1999. A NEW GAS METER, CALLED AN AMR, WAS INSTALLED AT THAT TIME. THE AMR IS IN A BASEMENT, WHICH, UNTIL FEBRUARY 2001 THEY COULD NOT ACCESS, WITHOUT CONTACTING THEIR LANDLORD. IN FEBRUARY 2001 THEY RECEIVED A BILL INDICATING A BALANCE OF $1,886.32 WAS DUE. THEY ARE DISPUTING THE BILL BECAUSE PGW HAS A RESPONSIBILITY TO OBTAIN AN ACCURATE METER READING ONCE A MONTH, NOT ONCE A YEAR. THEY WANT THE PUC TO TELL PGW ASIA SMITH IS NOT RESPONSIBLE FOR PAYMENT OF THIS BILL DUE TO THEIR OVERSIGHT AND MALFUNCTIONING EQUIPMENT, AND INSTRUCT THEM TO REMOVE THIS CHARGE FROM HER ACCOUNT AND CONTINUE TO PROVIDE SERVICE AT THE CURRENT MONTHLY RATE. |
| C-20030527 | Closed | 6/19/2003 | COMPLAINANT STATES COMPLAINT IS INCORRECT BILLING (TO HIGH OF AN AMOUNT). HE WANTS THE PUC TO SEND A PROFESSIONAL TO CHECK THE USAGE OF THEIR GAS. |
| F-00835625 | Closed | 9/19/2001 | COMPLAINANT STATES COMPLAINT IS OVER AN EFFORT TO CLARIFY A BILLING PROBLEM WHICH HAS EXISTED SINCE THE TIME HE MOVED INTO THE PROPERTY AT 3447 WEST PENN STREET ON 11/15/98. FOR THE FIRST SIX MONTHS OR SO, HE DID NOT RECEIVE A GAS BILL. HE MOVED OUT OF THE HOUSE ON 6/16/00 AND RECEIVED A FINAL BILL FOR $618.84. HE WANTS THE PUC TO ADJUST OR ELIMINATE THE ALLEGED BALANCE DUE. |
| F-00833864 | Closed | 8/30/2001 | COMPLAINANT STATES COMPLAINT IS OVERBILLING WITHOUT PROOF OF USAGE. THE CURRENT AND PREVIOUS USAGE INDICATES NO BILLING HIGHER THAN $150 EVER. COMP- LAINANT WANTS THE PUC TO REDUCE THE BILL BACK TO PRIOR OR ESTIMATED BILL- ING PLAN, REDUCE MONTHLY ESTIMATED BILLING PLAN TO $90 A MONTH FROM THE EXCE- SSIVE $130 CURRENTLY REQUIRED. |
| F-01035199 | Closed | 4/28/2003 | COMPLAINANT STATES COMPLAINT IS OVERCHARGE ON A MAKE-UP BILL, CAUSED BY ONE OR MORE ACTS OF NEGLIGENCE BY PGW. HE WANTS PGW TO SETTLE THIS CASE BY CANCELLING THEIR BILL FOR $488.85 NOW CLAIMED. |
| F-01206424 | Closed | 5/3/2003 | COMPLAINANT STATES COMPLAINT IS PGW LIABILITY ASSESSMENT IS IN ERROR. SHE WANTS THE PUC TO CONSIDER TO CANCEL, ELIMINATE THE DELIINQUENT PAST DUE AMOUNT. |
| C-20043765 | Closed | 9/30/2004 | COMPLAINANT STATES COMPLAINT IS PGW'S CALCULATIONS FOR GAS USAGE BETWEEN 1995 & 1999 ARE BASED ON UNRELIABLE READINGS & RECORDS, AS WELL AS AN OLD METER (NEW ONE INSTALLED IN 1999) WHICH INCORRECTLY RECORDED USAGE AND WHICH IS UNAVAILABLE FOR EXAMINATION. THE COMPLAINANT WANTS THE PUC TO RULE THAT THEY PROPERLY PAID THEIR PGW BILLS DURING THE TIME PERIOD OF 1995-1999. |
| F-01264247 | Closed | 6/17/2003 | COMPLAINANT STATES COMPLAINT IS SHE HAS BEEN CHARGED AN EXCESSIVE AND EXTREME AMOUNT OF MONEY AS A BALANCE FROM HER LAST ADDRESS. SHE WANTS THE COMMISSION TO RESOLVE THIS MATTER IN A FAIR AND EQUITABLE MANNER. |
| F-01042906 | Closed | 6/7/2002 | COMPLAINANT STATES COMPLAINT IS SHE HAS BEEN GIVING PGW, HER CURRENT BILL PAYMENT AMOUNT, BUT THEY WANT MORE LIKE $170 A MONTH. SHE WANTS PGW TO SEND SOMEONE OUT TO HER HOUSE TO MAKE SURE THAT EVERYTHING IS OKAY. |
| C-00004585 | Closed | 12/15/2000 | COMPLAINANT STATES COMPLAINT IS THAT FOR THE LAST TWO YEARS HIS GAS & ELECTRI C BILLS HAVE BEEN SKYROCKETING. PHILADELPHIA GAS WORKS TOLD HIM THAT THEY ARE THE ONLY ONES FORMULATING GAS IN THE AREA. HE WANTS THE PUC TO HELP HIM GET A FULL REFUND OF HIS UTILITY BILLS. |
| C-00015037 | Closed | 3/5/2001 | COMPLAINANT STATES COMPLAINT IS THAT GAS BILL IS TOO HIGH. SHE WANTS THE PUC TO CONTROL CHARGES FOR GAS BILL. SHE STATES EVEN FOR WORKING PEOPLE IT IS A FINANCIAL BURDEN. |
| F-00992121 | Closed | 9/10/2001 | COMPLAINANT STATES COMPLAINT IS THAT HE CALLED PGW IN JANUARY TO GET AN AMR INSTALLED. DUE TO THE ESTIMATED BILL THAT HE RECEIVED AND PAID IN FULL IN JANUARY 9, 2001, THE ESTIMATED BILL METER READ WAS 4674 WHICH WAS EXTREMELY EXAGGERATED. THE AMR WAS INSTALLED ON FEBRUARY 20, 2001 AND THE SERVICE PERSON TOOK ANOTHER READING AT (1650). PGW IS CLAIMING THAT THEY HAVE NOT READ HIS METER IN 117 MONTHS. ONCE HE RECEIVED A BILL, HE REQUESTED A REFUND PAYMENT. THAT IS WHEN HE RECEIVED ANOTHER BILL STATING THAT HE OWED PGW $7,376.86. HE IS NOW APPEALING THE JUDGEMENT OF THE PUC STATING THAT HE IS TO PAY A MONTHLY BUDGET OF $155 PLUS $45 TOWARDS PAST DUE BALANCES. HE WANTS HELP WITH HIS SITUATION. |
| F-00898811 | Closed | 4/9/2001 | COMPLAINANT STATES COMPLAINT IS THAT HE WAS CHARGED FOR REPAIRS THAT SHOULD NOT HAVE BEEN BILLED TO HIM. HE WANTS THE PUC TO MAKE THE GAS COMPANY CHARGE THE PERSON WHO IS RESPONSIBLE FOR THE REPAIRS. |
| C-00014827 | Closed | 2/5/2001 | COMPLAINANT STATES COMPLAINT IS THAT PGW BILLS ARE GETTING OUT OF HAND. ALL THEY HEAR ABOUT IS HOW PGW IS MISMANAGED AND DEFRAUDED BY THEIR EMPLOYEES. COMPLAINANT KNOWS OF NEIGHBORS WHO HAVEN'T RECEIVED A BILL FROM PGW IN OVER A YEAR AND THEY HAVE NOT PAID THEIR BILL FOR OVER A YEAR. COMPLAINANT FEELS THAT THE PUC MUST ASSIST PGW IN AGGRESSIVELY COLLECTING PAST DUE AMOUNTS AND NOT PERMIT ANOTHER INCREASE UNTIL THOSE MONEYS HAVE BEEN COLLECTED. |
| C-20031786 | Closed | 11/7/2003 | COMPLAINANT STATES COMPLAINT IS THAT PGW WANTS HER TO PAY $651, WHICH SHE DOES NOT HAVE. SHE WANTS TO BE PUT ON A MONTHLY BUDGET AMOUNT THAT SHE CAN AFFORD TO PAY. |
| F-01185391 | Closed | 9/16/2002 | COMPLAINANT STATES COMPLAINT IS THAT PGW WAS OVER ESTIMATING HIS BILL FOR 88 MONTHS. HE CONTINUED TO PAY HIS ESTIMATED BILL COMPLETELY AND ON TIME. HE IS REQUESTING THAT THE PUC ORDER PGW TO REMIT HIS OVERPAYMENT IMMEDIATELY, ALSO HE IS FURTHER REQUESTING THAT PGW BE ORDERED TO TAKE NO STEMPS TO HARASS HIM IN THE FUTURE. |
| C-00015544 | Closed | 6/4/2001 | COMPLAINANT STATES COMPLAINT IS THAT PHILADELPHIA GAS WORKS USED FRAUD & DECEPTION - REFUSED TO BRING HIS ENTIRE PGW FILE TO LAWYER. HE WANTS A HEARING WITH ALL HIS RECORDS FROM THE PGW PRESENT. |
Showing results 1076 - 1100 of 7490
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
