Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20030490 | Closed | 6/12/2003 | COMPLAINANT STATES COMPLAINT IS THE BILLING FROM 11/00 THRU 3/01. THE TOTAL AMOUNT OF THE DISPUTED BILLING IS $1,736.64. HE WANTS THE PUC TO RESOLVE THIS SITUATION. |
| C-00015045 | Closed | 3/9/2001 | COMPLAINANT STATES COMPLAINT IS THE BILLS ARE TOO HIGH, SHE FEELS THAT THEY SHOULD COLLECT AND BILL THE CLIENTS THAT DON'T PAY. |
| F-01022960 | Closed | 11/16/2001 | COMPLAINANT STATES COMPLAINT IS THE BILLS EXCEED FOR WHAT THE PROPERTY USAGE IS. THE GAS COMPANY READ THE METER AND SAID THAT IT WAS OKAY. THEY CLAIM THERE WAS A LEAK THAT WAS CAUSING THE HIGH BILLS. SHE WANTS THE PUC TO TELL PGW THAT SHE WILL SETTLE THIS MATTER AS SOON AS SHE FINDS OUT THE RESULTS OF THE TESTING OF THE METER. |
| C-00014903 | Closed | 2/15/2001 | COMPLAINANT STATES COMPLAINT IS THE BUDGET AMOUNT HAS INCREASED CONSERVATIVE- LY FOR THE LAST TWO MONTHS BY $16 EACH MONTH. SHE CAN'T AFFORD TO PAY THE NEW AMOUNT OF $102 PER MONTH, SHE STATES SHE IS BARELY ABLE TO AFFORD $85. SHE WANTS THE PUC TO RE-EVALUATE THE ACCOUNT AND REVISE AS SOON AS POSSIBLE. |
| F-01178207 | Closed | 7/7/2003 | COMPLAINANT STATES COMPLAINT IS THE CHARGES OF $4,437.24 BY PGW, WHICH THEY CLAIM COVERS THEIR DEFICIENCEY IN ESTIMATING BILLS FROM 1991. SHE WANTS THE PUC TO DELETE THESE CHARGES, HAVE PGW SEND A MONTHLY BILL & PUT A RESTRAINT ORDER TO STOP THIS PRACTICE. |
| C-00015014 | Closed | 3/2/2001 | COMPLAINANT STATES COMPLAINT IS THE COST OF GAS HAS WENT UP DOUBLE SINCE NOVEMBER. HE STATES THIS IS OUTRAGEOUS AND HE DOESN'T EVEN HAVE GAS HEAT. HE WANTS THE PUC TO REDUCE THE RATES SO PEOPLE CAN LIVE. PEOPLE WORK AND STILL CAN'T AFFORD THESE OUTRAGEOUS BILLS. |
| Z-00818946 | Closed | 4/18/2001 | COMPLAINANT STATES COMPLAINT IS THE ELECTRONIC PAYMENTS SENT BY MELLON BANK NEVER CREDITED TO HIS PHILADELPHIA GAS WORKS RESIDENTIAL ACCOUNT. HE STATES PGW ADAMENTLY DENIES HAVING RECEIVED PAYMENT FOR THE DISPUTED MONTHS, ALSO PGW HAS CHARGED LATE CHARGES OF APPROXIMATELY $10 PER MONTH FOR ALL CURRENT SERVICE. HE WANTS THE PUC TO HELP HIM GET ALL DISPUTED AMOUNTS EXPUNGED FROM HIS ACCOUNT, ESPECIALLY ALL LATE CHARGES. |
| C-00004568 | Closed | 12/15/2000 | COMPLAINANT STATES COMPLAINT IS THE ESTIMATED BILLS ARE INCORRECT INSTEAD OF METER READING THAT PROPERTY IS EQUIPPED FOR. A PAYMENT OF $100 WHICH HAS NOT BEEN APPLIED, NO PAYMENT HISTORY REQUESTED ON TWO OCCASIONS IS ALSO COMPLAINT S. SHE WANTS THE PUC TO HAVE HER METER READ ON A REGULAR BASIS, APPLY $100 PAYMENT, DEDUCT INTEREST CHARGED TO HER ACCOUNT. SHE ALSO WANTS AN ACCURATE BILLING. |
| F-01234672 | Closed | 10/15/2003 | COMPLAINANT STATES COMPLAINT IS THE ESTIMATED BILLS FOR TWO YEARS, THEY WANT THEIR METER TO BE READ. |
| C-20030663 | Closed | 7/10/2003 | COMPLAINANT STATES COMPLAINT IS THE EXCESSIVE GAS THAT THE GAS COMPANY SAYS THAT SHE USED. SHE WANTS THE PUC TO INVESTIGATE THIS MATTER. |
| C-00014786 | Closed | 1/26/2001 | COMPLAINANT STATES COMPLAINT IS THE EXCESSIVELY HIGH BILLS. SHE IS A SINGLE PERSON LIVING IN A FIRST FLOOR DUPLEX APARTMENT. HER THERMOSTAT IS SELDOM HIGHER THAN 68 DEGREES, AND ALWAYS LOWERED WHEN NOT AT HOME. HER GAS USAGE IS MINIMAL AND SHOULD IN NO WAY REFLECT THE AMOUNTS SHOWN ON HER BILLS. SHE WANTS PHILADELPHIA GAS WORKS TO GET THEIR ACT TOGETHER, AND TO STOP THIS EXCESSIVE CHARGES. SHE WANTS HER ACCOUNT EITHER CREDITED FROM ANY OVERCHARG- ES, OR REFUND ANY MONIES DUE TO HER. |
| C-20042518 | Closed | 2/27/2004 | COMPLAINANT STATES COMPLAINT IS THE GROSSLY EXCESSIVE GAS BILLS. |
| C-00015046 | Closed | 3/9/2001 | COMPLAINANT STATES COMPLAINT IS THE GSA BILL IS TOO HIGH. SHE STATES SHE HAS HER THERMOSTAT SET ON 69 DEGREES AND SHE NEVER CHANGED IT. SHE STATES HER BILL WENT UP FROM $57 OR $59 TO $119.70 AND THAT WAS IN DECEMBER. SHE WANTS THE PUC TO LOWER HER BILLS, SHE KNOWS THAT SHE DOESN'T BURN THAT MUCH GAS & THAT SHE DOESN'T WASTE IT. |
| C-00004106 | Closed | 8/28/2000 | COMPLAINANT STATES COMPLAINT IS THE IMPROPER BILLING AND CHARGES BY COMPANY, ALSO THE FAILURE TO RESPOND TO HER REQUESTS FOR RESOLUTION. SHE WANTS THE PUC TO INVESTIGATE THE OVERBILLING FOR HER ACCOUNT AND HAVE PHILADELPHIA GAS WORKS TAKE IT SERIOUSLY. |
| C-20016255 | Closed | 10/3/2001 | COMPLAINANT STATES COMPLAINT IS THE INCORRECT BILLS, THEY HAVE BEEN ESTIMATED SINCE DECEMBER OF 1992. THEY WANT THE PHILADELPHIA GAS WORKS TO STOP ESTIMAT- ED BILLS AND TO GIVE THEM ACTUAL READINGS, AND TO GIVE THEM A CREDIT FOR THE ESTIMATED BILLS. |
| F-01528173 | Closed | 10/8/2004 | COMPLAINANT STATES COMPLAINT IS THE OVERBILLING. THE COMPLAINANT WANTS THE PUC TO CHECK ON THEIR ACCOUNT AND THE OVERBILLING SINCE 1999. |
| C-20043149 | Closed | 6/14/2004 | COMPLAINANT STATES COMPLAINT IS THE OVERCHARGE, ONCE THE METER WAS PUT IN. SHE WANTS THE AMOUNT TO BE REDUCED BY ABOUT 75%. |
| C-00014788 | Closed | 1/31/2001 | COMPLAINANT STATES COMPLAINT IS THE RIDICOUSLY HIGH BILL OF $176.25 FOR (33) DAYS, ONE PERSON, ONE FLOOR. SHE TRIED TO CALL AND COMPLAIN BUT SHE WAS STUCK ON THE PHONE FOR OVER EIGHT HOURS AND NO REPLY AS OF YET. SHE WANTS THE PUC TO INVESTIGATE AND SEE WHO IS IN CHARGE OF DETERMINING YOUR BILL. |
| C-00014803 | Closed | 2/1/2001 | COMPLAINANT STATES COMPLAINT IS THE SKYROCKETING MONTHLY GAS BILL. |
| C-00015032 | Closed | 3/8/2001 | COMPLAINANT STATES COMPLAINT IS THE VERY HIGH RISE IN THEIR GAS BILL. THEY WANT THE PUC TO TELL THE COMPANY THAT THEY WILL PAY THE BUDGET AMOUNT PLUS $15 EACH MONTH UNTIL THE BALANCE IS PAID. |
| C-20016269 | Closed | 10/9/2001 | COMPLAINANT STATES COMPLAINT IS TO DISPUTE THE VALIDITY OF THE CLAIM, OR ANY PORTION THEREOF, THAT HE OWES THE PHILADELPHIA GAS WORKS (PGW) A DELINQUENT BALANCE FOR $765.51 AS OF 9/25/01. HE IS NOT AND HAS NEVER BEEN DELINQUENT IN PAYMENTS TO THE PHILADELPHIA GAS WORKS. ALTHOUGH HE HAS PROVIDED THE PGW WITH PROOF OF PAYMENT, THE PGW HAS NOT CREDITED HIS ACCOUNT (#711634413). THIS ONGOING PROBLEM HAS EXISTED FOR ALMOST TWO YEARS WITHOUT RESOLUTION. AN INEPT PHILADELPHIA GAS WORKS ACCOUNTING DEPARTMENT HAS NOT BEEN ABLE TO ACCO- UNT FOR THE PAYMENTS HE HAS MADE DESPITE RECEIVING PROOF OF PAYMENT. HE WANTS THE PUC TO ORDER THE PGW TO (1) PRODUCE THE MONTH AND AMOUNT FOR EACH PAYMENT NOT RECEIVED, (2) CREDIT THE REFERENCED ACCOUNT FOR ALL PAYMENTS IT DID RECEIVE, (3) STOP ALL COLLECTION ACTIVITIES AGAINST THIS ACCOUNT, AND (4) TAKE ALL OF THE NECESSARY STEPS TO CLEAR HIS NAME AND ACCOUNT OF ALL NEGATIVE REPORTS TO THE CREDIT BUREAU(S). |
| C-00015382 | Closed | 5/4/2001 | COMPLAINANT STATES COMPLAINT IS WITH PAYMENT AGREEMENT THAT WAS SET UP BY THE PUC, DESPITE SEVERAL ATTEMPTS BY HER TO GET IN CONTACT WITH HER CASE WORKER. SHE STATES SHE CAN'T PAY THE PRESENT TERMS OF $268 A MONTH AND $76 MONTHLY RESPECTIVELY. SHE WOULD LIKE HER AGREEMENT AMOUNT TO BE LOWERED FROM $268 TO $168. |
| Z-00979100 | Closed | 11/8/2001 | COMPLAINANT STATES COMPLAINT STARTED WHEN SHE MOVED FROM 7402 ALGON AVENUE, PHILADELPHIA TO 210 ROBINA STREET, PHILADELPHIA IN JUNE OF 1999. SHE TRANSFERRED THE SERVICE FROM HER ADDRESS TO ANOTHER ON THE DAY SHE MOVED. NEVERTHELESS, PGW BY MISTAKE KEPT ON BILLING HER FOR THE OLD ADDRESS. IN THE MEANTIME SHE DID NOT RECEIVE A BILL FOR THE NEW ADDRESS. SHE WOULD LIKE TO DISCUSS THE MONTHLY PAYMENTS AND MAKE SURE THAT THEY EXIST AND STAY THE SAME AFTER SHE SPEAK WITH PGW REPS. SHE WOULD ALSO LIKE THE LATE CHARGES TO BE WAIVED IN THE AMOUNT OF $20 FOR EACH MONTH. |
| C-2010-2164548 | Closed | 3/17/2010 | Complainant states contacting PGW when he moved and they did not shut off service and it is still being used by another tenant. He would like the PUC to have bill corrected and credit amount from the time of move. |
| C-20077626 | Closed | 4/19/2007 | COMPLAINANT STATES CREDIT THAT SHOULD HAVE BEEN GIVEN BY PHILADELPHIA GAS WAS NEVER MADE. HE WOULD LIKE THE PUC TO HAVE PHILADELPHIA GAS MAKE CREDIT THAT IS DUE FROM PRIOR INQUIREY AND ALSO TAKE OFF LATE CHARGES AND FEES DUE SINCE CREDIT WAS NOT GIVEN. |
Showing results 1101 - 1125 of 7448
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