Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20043149 | Closed | 6/14/2004 | COMPLAINANT STATES COMPLAINT IS THE OVERCHARGE, ONCE THE METER WAS PUT IN. SHE WANTS THE AMOUNT TO BE REDUCED BY ABOUT 75%. |
| C-00014788 | Closed | 1/31/2001 | COMPLAINANT STATES COMPLAINT IS THE RIDICOUSLY HIGH BILL OF $176.25 FOR (33) DAYS, ONE PERSON, ONE FLOOR. SHE TRIED TO CALL AND COMPLAIN BUT SHE WAS STUCK ON THE PHONE FOR OVER EIGHT HOURS AND NO REPLY AS OF YET. SHE WANTS THE PUC TO INVESTIGATE AND SEE WHO IS IN CHARGE OF DETERMINING YOUR BILL. |
| C-00014803 | Closed | 2/1/2001 | COMPLAINANT STATES COMPLAINT IS THE SKYROCKETING MONTHLY GAS BILL. |
| C-00015032 | Closed | 3/8/2001 | COMPLAINANT STATES COMPLAINT IS THE VERY HIGH RISE IN THEIR GAS BILL. THEY WANT THE PUC TO TELL THE COMPANY THAT THEY WILL PAY THE BUDGET AMOUNT PLUS $15 EACH MONTH UNTIL THE BALANCE IS PAID. |
| C-20016269 | Closed | 10/9/2001 | COMPLAINANT STATES COMPLAINT IS TO DISPUTE THE VALIDITY OF THE CLAIM, OR ANY PORTION THEREOF, THAT HE OWES THE PHILADELPHIA GAS WORKS (PGW) A DELINQUENT BALANCE FOR $765.51 AS OF 9/25/01. HE IS NOT AND HAS NEVER BEEN DELINQUENT IN PAYMENTS TO THE PHILADELPHIA GAS WORKS. ALTHOUGH HE HAS PROVIDED THE PGW WITH PROOF OF PAYMENT, THE PGW HAS NOT CREDITED HIS ACCOUNT (#711634413). THIS ONGOING PROBLEM HAS EXISTED FOR ALMOST TWO YEARS WITHOUT RESOLUTION. AN INEPT PHILADELPHIA GAS WORKS ACCOUNTING DEPARTMENT HAS NOT BEEN ABLE TO ACCO- UNT FOR THE PAYMENTS HE HAS MADE DESPITE RECEIVING PROOF OF PAYMENT. HE WANTS THE PUC TO ORDER THE PGW TO (1) PRODUCE THE MONTH AND AMOUNT FOR EACH PAYMENT NOT RECEIVED, (2) CREDIT THE REFERENCED ACCOUNT FOR ALL PAYMENTS IT DID RECEIVE, (3) STOP ALL COLLECTION ACTIVITIES AGAINST THIS ACCOUNT, AND (4) TAKE ALL OF THE NECESSARY STEPS TO CLEAR HIS NAME AND ACCOUNT OF ALL NEGATIVE REPORTS TO THE CREDIT BUREAU(S). |
| C-00015382 | Closed | 5/4/2001 | COMPLAINANT STATES COMPLAINT IS WITH PAYMENT AGREEMENT THAT WAS SET UP BY THE PUC, DESPITE SEVERAL ATTEMPTS BY HER TO GET IN CONTACT WITH HER CASE WORKER. SHE STATES SHE CAN'T PAY THE PRESENT TERMS OF $268 A MONTH AND $76 MONTHLY RESPECTIVELY. SHE WOULD LIKE HER AGREEMENT AMOUNT TO BE LOWERED FROM $268 TO $168. |
| Z-00979100 | Closed | 11/8/2001 | COMPLAINANT STATES COMPLAINT STARTED WHEN SHE MOVED FROM 7402 ALGON AVENUE, PHILADELPHIA TO 210 ROBINA STREET, PHILADELPHIA IN JUNE OF 1999. SHE TRANSFERRED THE SERVICE FROM HER ADDRESS TO ANOTHER ON THE DAY SHE MOVED. NEVERTHELESS, PGW BY MISTAKE KEPT ON BILLING HER FOR THE OLD ADDRESS. IN THE MEANTIME SHE DID NOT RECEIVE A BILL FOR THE NEW ADDRESS. SHE WOULD LIKE TO DISCUSS THE MONTHLY PAYMENTS AND MAKE SURE THAT THEY EXIST AND STAY THE SAME AFTER SHE SPEAK WITH PGW REPS. SHE WOULD ALSO LIKE THE LATE CHARGES TO BE WAIVED IN THE AMOUNT OF $20 FOR EACH MONTH. |
| C-2010-2164548 | Closed | 3/17/2010 | Complainant states contacting PGW when he moved and they did not shut off service and it is still being used by another tenant. He would like the PUC to have bill corrected and credit amount from the time of move. |
| C-20077626 | Closed | 4/19/2007 | COMPLAINANT STATES CREDIT THAT SHOULD HAVE BEEN GIVEN BY PHILADELPHIA GAS WAS NEVER MADE. HE WOULD LIKE THE PUC TO HAVE PHILADELPHIA GAS MAKE CREDIT THAT IS DUE FROM PRIOR INQUIREY AND ALSO TAKE OFF LATE CHARGES AND FEES DUE SINCE CREDIT WAS NOT GIVEN. |
| C-20042873 | Closed | 4/20/2004 | COMPLAINANT STATES CREDIT WAS NOT APPLIED TO ACCOUNT. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT. |
| C-2010-2152583 | Closed | 1/14/2010 | Complainant states debt was incurred by previous owner in 2002. She states when she purchased property the title search showed all bills were paid up to that time. She wants the lien & debt removed from her property. |
| C-20066256 | Closed | 4/20/2006 | COMPLAINANT STATES DELINQUENT ACCOUNT BALANCE OF DECEASED FATHER PLACED ON A LIEN TO HIS PROPERTY. HE WOULD LIKE THE PUC TO HAVE THIS MONEY REIMBURSED THAT WAS ILLEGALLY PLACED ON LIEN AND PAID AT CLOSING OF THE PROPERTY. |
| C-20042799 | Closed | 4/7/2004 | COMPLAINANT STATES DID NOT USE THAT MUCH OF GAS IN NINE MONTHS THAT USED IN PRORATED. THEY USE AROUND $600 - $700 OF GAS NOT THE $1,400 AMOUNT. THEY WANT THE PUC TO USE THE CORRECTED PRORATE TO CALCULATE THE BILL FOR THE NINE MONTHS THEY USED. |
| C-20066969 | Closed | 10/19/2006 | COMPLAINANT STATES DIFFERENT DOWN PAYMENT AMOUNTS GIVEN. SHE WOULD LIKE THE PUC TO HELP GET SERVICE WITHOUT SUCH A HIGH DOWN PAYMENT AND HELP WITH A PAY- MENT ARRANGEMENT THAT IS AFFORDABLE. |
| C-00014825 | Closed | 2/5/2001 | COMPLAINANT STATES DOES NOT ACCEPT IN THE BILL THE STATEMENT "COMMODITY CHAR- GE". COMPLAINANT WANTS THE PUC TO HAVE GAS COMPANY FIX HIS BILL, STATES IT WAS INCORRECT. |
| F-01952115 | Closed | 11/30/2005 | COMPLAINANT STATES DOES NOT AGREE WITH THE GAS CREDIT BECAUSE OF THE FACT OF THEM NOT RESIDING AT THE RESIDENCE AS OF 6/03. |
| Z-01774856 | Closed | 11/8/2004 | COMPLAINANT STATES DOES NOT HAVE $300 A MONTH TO PAY, HAS OTHER BILLS AND LIVES ON A STEADY INCOME. THE COMPLAINANT WOULD LIKE TO ONLY PAY ABOUT $100 A MONTH. |
| F-01715767 | Closed | 2/6/2006 | COMPLAINANT STATES DUE TO A EMPLOYEE OF THE COMPANY PUTTING THE METER IN THE WRONG POSITION THEY DO NOT FEEL THE ARE RESPONSIBLE FOR THIS MISTAKE. |
| C-00014802 | Closed | 2/2/2001 | COMPLAINANT STATES DUE TO A LACK OF METER READINGS AT HER HOUSE, SHE HAS BEEN GIVEN ESTIMATED BILLS FOR OVER A YEAR. THE NEW RATE INCREASE WILL ALLEGEDLY INCREASE THE AVERAGE CUSTOMER'S BILL BY $200 ANNUALLY. HER ESTIMATED BILLS HAVE GONE FROM $63 IN DECEMBER TO $223 IN JANUARY AND A WHOPPING $404 IN FEBRUARY. SHE WANTS THE PUC TO PUT A REASONABLE FORMULA IN PLACE, REGULATE IT; FINE PGW IF THEY IGNORE IT. SHE ALSO WANTS THEM FORCED TO GIVE HER AN ACCURATE READING AND METER EXCHANGE BEFORE APRIL. |
| F-01223522 | Closed | 6/4/2003 | COMPLAINANT STATES DUE TO METER CALIBRATION OVERSIGHT FOR A PERIOD OF TEN YEARS FROM 3/14/92 TO 5/8/02 A DEBT OF $2742.00 IS TO BE ACKNOWLEDGED BY RESIDENT. SHE WANTS PGW AS A BUSINESS TO ACCEPT RESPONSIBILITY FOR ITS PRAC- TICES, MAINTENCE, PROCEDURES & SERVICE PROBLEMS AS IT DOES WITH ITS PROFITS. SHE DOES NOT FEEL SHE SHOULD HAVE TO PAY THIS BILL SINCE IT WAS THE COMPANIES DEFECTS THAT CAUSED THIS. |
| F-01887267 | Closed | 10/26/2005 | COMPLAINANT STATES DURING HIS ABSENCE OF HIS HOME, THE GAS SERVICE WAS TO BE TERMINATED BUT IT WAS NOT AND NOW HE IS BEING ACCOUNTED FOR THE UNPAID GAS BILL. HE WOULD LIKE THE PUC TO REVIEW HIS COMPLAINT AND CORRECT THE BILL IF POSSIBLE SO THAT HIS SERVICE CAN BE RESTORED. |
| F-00889612 | Closed | 8/22/2001 | COMPLAINANT STATES DURING THE SUMMER OF 2000, HER GAS BILL SOARED FROM LESS THAN $100 TO MORE THAN $3,000 FOR ONE MONTH TO THE OTHER. SHE CONSTANTLY RECEIVES "ESTIMATED GAS BILLS". SHE REQUESTED A NEW METER. THREE DIFFERENT TEAMS CAME OUT AND SHE STILL DOES NOT HAVE A NEW METER. SHE WANTS THE PUC TO INSTALL A NEW METER, ERADICATE THE GAS BILL AND RETURN HER MONEY FOR THE ESCALATED BILL OF $3,000. |
| F-00832191 | Closed | 10/11/2001 | COMPLAINANT STATES DURING THE YEARS 1997, 1998, 1999 HE COMPLAINED TO THE PHILADELPHIA GAS COMPANY THAT HE SMELLED GAS LEAKING AT THE METER. THEY WOULD HAVE A COMPANY WORKER COME OUT TO CHECK IT, SOMETIMES TWICE A YEAR. PRIOR TO THE THREE YEARS HE WAS ON A BUDGET PLAN. THE READINGS WERE EXTREME- LY HIGH AND DURING THE SUMMER THEY REQUESTED THAT HE PAY $150 A MONTH. HE WANTS THE PUC TO MAKE A COMPARISION OF PREVIOUS BILL IN THE LAST TWELVE MON- THS SINCE THE INSTALLMENT OF THIS NEW METER. IN MAKING THIS COMPARISION IT SHOULD BE DETERMINED THAT HE HAS BEEN OVER CHARGED AND IS WARRANT A REFUND. |
| F-00844317 | Closed | 10/15/2001 | COMPLAINANT STATES ENTERED HIS MOTHER IN A NURSING HOME IN 1998, HE HAD KEPT GAS ON A MINIMUM DURING WINTER MONTHS (HOUSE WAS EMPTY) AND TURNED THE GAS OFF IN THE SUMMER. IN 1998, SOMEHOW THE ACCOUNT WAS PUT IN JOHN'S NAME, HE RECEIVED A FINAL STATEMENT FOR PARASKA WITH $295.72 CREDIT. HE DID NOT RECE- IVE ANY BILLS UNTIL 6/19/00. HE WANTS TO KNOW WHERE THE CREDIT WENT TO. |
| C-20077629 | Closed | 4/20/2007 | COMPLAINANT STATES ERROR MADE BY PHILADELPHIA GAS REPORTED TO CREDIT BUREAU AND NOT TAKEN OFF WHEN ASKED. HE WOULD LIKE THE PUC TO HAVE CREDIT REPORT CORRECTED, PROVIDE A COPY OF THE LETTER TO THE CREDIT AGENCY, PAY FOR A NEW CREDIT REPORT TO BE RAN TO VERIFY TAKEN OFF, AND APOLOGIZE FOR DAMAGING CREDIT. |
Showing results 1126 - 1150 of 7490
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