Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01866891 | Closed | 2/28/2006 | COMPLAINANT STATES EXCESSIVE CHARGES ON BILL AFTER METER DEVICE INSTALLED OUTSIDE OF RESIDENCE. SHE WOULD LIKE THE PUC TO HAVE DEVICE CHECKED FOR MALFUNCTION AND TO RECEIVE REPORTS TO VERIFY IT IS WORKING PROPERLY AND THAT IT WAS CHECKED FOR PROPER OPERATION. |
| F-2009-2144658 | Closed | 11/25/2009 | Complainant states excessive charges on bill are the companies fault by putting in meter incorrectly and how did they determine bill based on usage from a prior tenant. They would like the PUC to remove excess charges. |
| F-2010-2171592 | Closed | 4/22/2010 | Complainant states excessive charges on bill for February 2009. He would like the PUC to remove excessive charges and place remainder on a reasonable payment plan. |
| F-01888057 | Closed | 4/11/2006 | COMPLAINANT STATES EXCESSIVE CHARGES ON BILL. HE WOULD LIKE THE PUC TO HAVE EQUIPMENT CHECKED AND MAKE NECESSARY ADJUSTMENTS TO BILL. |
| F-2010-2171563 | Closed | 4/22/2010 | Complainant states excessive charges on bill. He would like the PUC to have PGW remove excessive charges since they have no idea when meter started to work incorrectly. |
| F-2010-2172462 | Closed | 4/24/2010 | Complainant states excessive charges on November and December 2008 bills. She would like the PUC to reduce amount to no more than $120 for months in question. |
| F-2009-2149082 | Closed | 12/19/2009 | Complainant states extremely high bills and would like a more reasonable payment plan. She would like the PUC to investigate why bills were so high and help with getting a managable payment. |
| F-2010-2193697 | Closed | 8/13/2010 | Complainant states extremely high charges on bill for minimal usage. He would like the PUC to correct billing and credit over charges. |
| F-2009-2127002 | Closed | 8/19/2009 | Complainant states false accusations of stealing gas and living at property. He would like the PUC to clear his name of false accusations and reimburse charges paid from February 25, 2008 to February 15, 2009. |
| F-01497263 | Closed | 8/26/2004 | COMPLAINANT STATES FEELS SHE SHOULD PAY THE ADDITIONAL ACCORDING TO HER BUDGET MONTHLY ($5 TO $25) DEPENDING ON FUTURE INCOME, MONTHLY. |
| C-20043189 | Closed | 6/16/2004 | COMPLAINANT STATES FEELS SHE WAS INCORRECTLY BILLED FOR GAS. SHE WANTS PGW TO PROVE TO HER THAT THESE CHARGES ARE VALID. |
| Z-01626578 | Closed | 5/10/2004 | COMPLAINANT STATES FEELS THE GAS BILL IS EXCESSIVELY HIGH. COMPLAINANT WOULD LIKE THE SITUATION LOOKED INTO. |
| F-01012835 | Closed | 5/5/2003 | COMPLAINANT STATES FIRST BILL RECEIVED WAS APPROXIMATELY APRIL 2000 FOR $12,000, WHICH HE FOUND TO BE OUTRAGEOUS SINCE THERE WAS NO ONE LIVING IN THE HOUSE. HE IS REQUESTING PGW TO THOROUGHLY INVESTIGATE THIS MATTER AS TO THE ACTUAL DATE SERVICE WAS TURNED ON. |
| F-2009-2107757 | Closed | 5/18/2009 | Complainant states first gas bill excessively high. She would like the PUC to remove charges and refund $250 deposit required to have service activated. |
| F-00850747 | Closed | 10/29/2001 | COMPLAINANT STATES FIRST OF ALL, COMPLAINANT HAD NO IDEA AS TO THE NATURE OF THE PREVIOUS INVESTIGATION - NOTHING WAS TOLD AS TO HOW & WHY YOU RULED AGAINST COMPLAINANT. COMPLAINT IS THE HUGE - IMPOSSIBLY HUGE BILLS FROM 11/98 - 12/99, ESPECIALLY A $490.34 BILL FROM 12/10/98 - 1/13/99. THE COMPLAINANT WOULD LIKE THE PUC TO DISMISS THESE HUGE OVERCHARGES & GET A REASONABLE (UNDER $50) A MONTH TO PAY OFF REMAINING AMOUNT. |
| C-00014984 | Closed | 2/26/2001 | COMPLAINANT STATES FIRST SHE PAID PGW FOR SPECIAL SERVICES FOR HER HOT WATER HEATER & FURNACE, HOWEVER WHEN SHE PLACED A CALL TO HAVE SOMEONE TO TAKE A LOOK AT IT, SHE STATES SHE WAS ON HOLD FOR A 30 MINUTE TIME PERIOD OR GREAT- ER. SHE WANTS THE PUC TO INVESTIGATE HER CONCERNS, AND ENSURE THE PGW IS FORCED TO RENDER SERVICES AS THEY STATED THEY WOULD. |
| F-00824961 | Closed | 8/9/2001 | COMPLAINANT STATES FOR SEVERAL MONTHS, DID NOT RECEIVE A BILL FROM PHILADELP- HIA GAS WORKS. WHEN DID GET A BILL, IT WAS FOR OVER $1,000. PHILADELPHIA GAS WORKS IS RESPONSIBLE FOR SENDING A MONTHLY GAS BILL AND THEY DID NOT FOR SEVERAL MONTHS. ON 8/18/00, SIGNED AN AGREEMENT WITH PHILADELPHIA GAS WORKS THAT COMPLAINANT WOULD PAY $239 ON 8/18/00 AND THEN EACH MONTH WOULD PAY $185. COMPLAINANT WANTS THE PUC TO HELP IN ADHERING TO THE AGREEMENT SIGNED ON 8/18/00 AND JULY 2001 OR ERASE THE TOTAL BILL. |
| Z-01733174 | Closed | 4/8/2005 | COMPLAINANT STATES FOR SEVERAL YEARS HER GAS WAS NEVER BEING READ & SHE FEELS THAT SHE HAS BEEN OVERCHARGED. SHE WANTS THE BILL TO BE REDUCED TO HALF. |
| F-00862430 | Closed | 9/18/2001 | COMPLAINANT STATES FOR THE FIRST EIGHT MONTHS, HE WAS NEVER SENT A BILL. THEN THE FIRST BILL HE RECEIVED WAS CLOSE TO $900. THERE AFTER HE WAS PENAL- IZED FOR INTEREST AND LATE CHARGES ON THE FULL AMOUNT. HE FEELS THAT AFTER ALL OF THE ADDITIONAL FEES ARE DROPPED, HE WOULD OWE LESS THAN $900. |
| C-00014759 | Closed | 1/24/2001 | COMPLAINANT STATES FOR THE PERIOD BEGINNING 11/99 TO 1/01 BILLS FROM PHILADE- LPHIA GAS WORKS HAVE BEEN INCORRECT. PHONE CALLS EACH MONTH FAILED TO RESOL- VE THE PROBLEM. A CONFERENCE WAS ARRANGED, HE HAS THE SAME STUPID BILLING ERRORS. HE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS TO CORRECTLY STATE THE FACTS IN THE BOTTOM PART OF THE BILL. |
| F-00961411 | Closed | 5/21/2002 | COMPLAINANT STATES FROM 1993 THROUGH JUNE 2001, THE PROPERTY AT 501 W. ALLENS LANE WAS OWNED AND OCCUPIED BY SARA E. LELAR. DURING THE PERIOD 1993 THROUGH AUGUST 2000, PGW BILLS WERE PAID BY SARA LELAR. IN NOVEMBER OF 2000, SARA LELAR DISCOVERED THAT HER RESIDENTIAL SERVICE WAS INCORRECTLY BILLED AT A COMMERCIAL RATE INSTEAD OF A RESIDENTIAL RATE. PGW EMPLOYEES DENIED THAT THERE WERE DIFFERENT RATES. PGW OWES SARA LELAR $8,821.08 FOR OVERPAYMENTS. SARA LELAR DOES NOT OWE PGW ANY BALANCE. |
| C-00015018 | Closed | 3/5/2001 | COMPLAINANT STATES FROM 1994 WHEN SHE MOVED INTO THEIR HOME, HER HEATING GAS USAGE WAS VERY LOW. SHE LIVES IN A ROW HOUSE WHOSE FRONT AND BACK WALLS ARE OVER A FOOT THICK. (SHE WROTE TO PGW TO REQUEST A PRINT-OUT OF HER GAS USAGE). IN 1999 PGW INSTALLED A NEW GAS METER THAT WAS SUPPOSED TO BE READ AUTOMATICALLY BY A DRIVER OUTSIDE THE HOUSE. SHE STATES THIS AUTOMATIC READ- ING NEVER OCCURRED. SHE WANTS FOR THE PUC TO VIEW A PRINTOUT OF GAS BILLS FROM 1994 TO THE PRESENT IN ORDER TO COMPARE THE HEATING GAS USAGE FROM 1994 TO 1999 TO THE TIME WHEN THE NEW METER WAS INSTALLED. |
| F-00971070 | Closed | 8/22/2001 | COMPLAINANT STATES FROM THE TIME THAT THEY MOVED AND THE TIME THAT THEY REMOVED THE METER, FROM THIS HOUSE, HIS BILL SHOULD NOT HAVE BEEN THAT HIGH. WHAT THEY DID WAS CHARGE HIM FROM THE TIME SOMEONE ELSE LIVED THERE. |
| C-20031015 | Closed | 8/15/2003 | COMPLAINANT STATES GAS BILL IS EXTREMELY HIGH. COMPLAINANT WANTS THE PUC TO GIVE A LOGICALLY REASON WHY THE GAS BILL IS HUNDREDS OF DOLLARS MORE THAN THE RESIDENCE ON HER BLOCK. |
| C-20054706 | Closed | 5/2/2005 | COMPLAINANT STATES GAS BILL IS TOO HIGH PER MONTH AND WOULD LIKE TO HAVE A LOWER MORE AFFORDABLE PAYMENT. |
Showing results 1151 - 1175 of 7448
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