Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00824961 | Closed | 8/9/2001 | COMPLAINANT STATES FOR SEVERAL MONTHS, DID NOT RECEIVE A BILL FROM PHILADELP- HIA GAS WORKS. WHEN DID GET A BILL, IT WAS FOR OVER $1,000. PHILADELPHIA GAS WORKS IS RESPONSIBLE FOR SENDING A MONTHLY GAS BILL AND THEY DID NOT FOR SEVERAL MONTHS. ON 8/18/00, SIGNED AN AGREEMENT WITH PHILADELPHIA GAS WORKS THAT COMPLAINANT WOULD PAY $239 ON 8/18/00 AND THEN EACH MONTH WOULD PAY $185. COMPLAINANT WANTS THE PUC TO HELP IN ADHERING TO THE AGREEMENT SIGNED ON 8/18/00 AND JULY 2001 OR ERASE THE TOTAL BILL. |
| Z-01733174 | Closed | 4/8/2005 | COMPLAINANT STATES FOR SEVERAL YEARS HER GAS WAS NEVER BEING READ & SHE FEELS THAT SHE HAS BEEN OVERCHARGED. SHE WANTS THE BILL TO BE REDUCED TO HALF. |
| F-00862430 | Closed | 9/18/2001 | COMPLAINANT STATES FOR THE FIRST EIGHT MONTHS, HE WAS NEVER SENT A BILL. THEN THE FIRST BILL HE RECEIVED WAS CLOSE TO $900. THERE AFTER HE WAS PENAL- IZED FOR INTEREST AND LATE CHARGES ON THE FULL AMOUNT. HE FEELS THAT AFTER ALL OF THE ADDITIONAL FEES ARE DROPPED, HE WOULD OWE LESS THAN $900. |
| C-00014759 | Closed | 1/24/2001 | COMPLAINANT STATES FOR THE PERIOD BEGINNING 11/99 TO 1/01 BILLS FROM PHILADE- LPHIA GAS WORKS HAVE BEEN INCORRECT. PHONE CALLS EACH MONTH FAILED TO RESOL- VE THE PROBLEM. A CONFERENCE WAS ARRANGED, HE HAS THE SAME STUPID BILLING ERRORS. HE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS TO CORRECTLY STATE THE FACTS IN THE BOTTOM PART OF THE BILL. |
| F-00961411 | Closed | 5/21/2002 | COMPLAINANT STATES FROM 1993 THROUGH JUNE 2001, THE PROPERTY AT 501 W. ALLENS LANE WAS OWNED AND OCCUPIED BY SARA E. LELAR. DURING THE PERIOD 1993 THROUGH AUGUST 2000, PGW BILLS WERE PAID BY SARA LELAR. IN NOVEMBER OF 2000, SARA LELAR DISCOVERED THAT HER RESIDENTIAL SERVICE WAS INCORRECTLY BILLED AT A COMMERCIAL RATE INSTEAD OF A RESIDENTIAL RATE. PGW EMPLOYEES DENIED THAT THERE WERE DIFFERENT RATES. PGW OWES SARA LELAR $8,821.08 FOR OVERPAYMENTS. SARA LELAR DOES NOT OWE PGW ANY BALANCE. |
| C-00015018 | Closed | 3/5/2001 | COMPLAINANT STATES FROM 1994 WHEN SHE MOVED INTO THEIR HOME, HER HEATING GAS USAGE WAS VERY LOW. SHE LIVES IN A ROW HOUSE WHOSE FRONT AND BACK WALLS ARE OVER A FOOT THICK. (SHE WROTE TO PGW TO REQUEST A PRINT-OUT OF HER GAS USAGE). IN 1999 PGW INSTALLED A NEW GAS METER THAT WAS SUPPOSED TO BE READ AUTOMATICALLY BY A DRIVER OUTSIDE THE HOUSE. SHE STATES THIS AUTOMATIC READ- ING NEVER OCCURRED. SHE WANTS FOR THE PUC TO VIEW A PRINTOUT OF GAS BILLS FROM 1994 TO THE PRESENT IN ORDER TO COMPARE THE HEATING GAS USAGE FROM 1994 TO 1999 TO THE TIME WHEN THE NEW METER WAS INSTALLED. |
| F-00971070 | Closed | 8/22/2001 | COMPLAINANT STATES FROM THE TIME THAT THEY MOVED AND THE TIME THAT THEY REMOVED THE METER, FROM THIS HOUSE, HIS BILL SHOULD NOT HAVE BEEN THAT HIGH. WHAT THEY DID WAS CHARGE HIM FROM THE TIME SOMEONE ELSE LIVED THERE. |
| C-20031015 | Closed | 8/15/2003 | COMPLAINANT STATES GAS BILL IS EXTREMELY HIGH. COMPLAINANT WANTS THE PUC TO GIVE A LOGICALLY REASON WHY THE GAS BILL IS HUNDREDS OF DOLLARS MORE THAN THE RESIDENCE ON HER BLOCK. |
| C-20054706 | Closed | 5/2/2005 | COMPLAINANT STATES GAS BILL IS TOO HIGH PER MONTH AND WOULD LIKE TO HAVE A LOWER MORE AFFORDABLE PAYMENT. |
| C-20028100 | Closed | 7/5/2002 | COMPLAINANT STATES GAS BILLS ARE EXTREMELY HIGH AND ASKED THAT METER BE CHECKED. SHE HAD AN INFORMAL COMPLAINT THAT WAS CLOSED. SHE WANTS PUC TO REOPEN INFORMAL COMPLAINT AND KEEP HER INFORMED IN WRITING. SHE ALSO WANTS PUC TO ASSIST HER IN WORKING OUT AN AFFORDABLE BUDGET AND PAYMENT PLAN. SHE ALSO WANT COPIES OF ANY CORRESPONDENCE BETWEEN THE COMMISSION AND PGW ABOUT HER COMPLAINT |
| F-01580596 | Closed | 2/23/2004 | COMPLAINANT STATES GAS BILLS ARE EXTREMELY TOO HIGH. SHE WANTS SOMEONE TO CHECK AND MAKE SURE THAT HER USAGE IS FOR HER HOME ONLY. |
| C-20030148 | Closed | 4/28/2003 | COMPLAINANT STATES GAS BILLS ARE IN ERROR AND HAVE BEEN SINCE 1999. SHE WANTS PUC TO INVESTIGATE THIS MATTER. |
| C-20042561 | Closed | 3/3/2004 | COMPLAINANT STATES GAS BILLS ARE TOO HIGH. HE WANTS THE PUC TO INVESTIGATE. |
| C-20043445 | Closed | 7/26/2004 | COMPLAINANT STATES GAS COMPANY BILLED FOR SERVICE PROVIDED TO ANOTHER PARTY AND REFUSED TO REMOVE CHARGE TO ALLOW SALE OF PROPERTY. THEY WANT PUC TO ORDER COMPANY TO PAY BACK MONEY. |
| C-20078509 | Closed | 11/19/2007 | COMPLAINANT STATES GAS COMPANY IS NOT HELPING POOR PEOPLE. SHE WANTS HER GAS ON. |
| F-01299371 | Closed | 2/12/2003 | COMPLAINANT STATES GAS COMPANY LEFT STOVE AND HEAT ON WHEN THEY LEFT HIS APARTMENT AFTER TURNING ON SERVICE. HE WOULD LIKE THIS INVESTIGATED TO DETERMINE WHO SHOULD BE RESPONSIBLE FOR PAYMENT. |
| C-20077435 | Closed | 3/5/2007 | COMPLAINANT STATES GAS IS BEING STOLEN BY UPSTAIRS TENANTS WHICH SHE HAS RE- QUESTED PGW INVESTIGATE WHICH THEY HAVE NOT. SHE WOULD LIKE THE PUC TO HAVE PGW INVESTIGATE GAS BEING STOLEN BY OTHER TENANTS. |
| C-20078504 | Closed | 11/13/2007 | COMPLAINANT STATES GAS SERVICE HAS BEEN TERMINATED. SHE WANTS A PAYMENT ARRANGEMENT. |
| C-2010-2150856 | Closed | 12/30/2009 | Complainant states gas was used while property was rented to another party who defaulted on the lease. He claims he should not be responsible for the unpaid balance & his service should be restored. He wants an explanation of the charges. |
| C-2010-2206441 | Closed | 10/21/2010 | Complainant states grandmother's bill was paid off in 1999 and PGW did not shut off service even though they were called and also given death certificate. She would like the PUC to make PGW refund the $2,822.88 paid out of the estate fund. |
| F-00970598 | Closed | 9/12/2001 | COMPLAINANT STATES HAS RESIDED AT PROPERTY ONLY ONE DAY PER WEEK FOR THE PAST THREE YEARS. SINCE 1982 HAS LIVED IN THIS HOUSE ALONE AND WORK FULL TIME SO NO ONE IS HOME ALL DAY. HAS PAID ALL ESTIMATED BILLS. SINCE THE CUBIC FEET OF THE ESTIMATED READINGS IS MORE THAN THE ACTUAL READING, HE FEELS THAT PGW OWES HIM MONEY AND THAT THIS BILL IS AN ERROR ON THEIR PART. HE HAS REQUEST- ED, VIA FACSIMILE, ALL READING ESTIMATES AND BILLS SINCE 1992, WHEN HIS METER WAS REPLACED, FROM PGW BUT HAVE NOT RECEIVED A RESPONSE. HE WANTS THE PUC TO FORCE PGW TO REVIEW THEIR RECORDS, SHOW PROOF (IF ANY) OF MONIES OWED OR REFUND MONIES DUE. |
| C-20016641 | Closed | 12/31/2001 | COMPLAINANT STATES HAS SPOKEN TO MANY OF REPRESENTATIVES FROM PHILADELPHIA GAS WORKS. SOME SAY THEY DON'T KNOW WHAT HAPPENED TO THEIR $268 THAT THEY MAILED IN FOR THEIR PART & LABOR PLAN IN AUGUST 1999. COMPLAINANT WOULD LIKE FOR THE $268 TO BE REMOVED FROM BILL COMPLETELY. |
| C-20042514 | Closed | 2/25/2004 | COMPLAINANT STATES HAVING TO PAY ADD-ONS ALMOST AS MUCH AS GAS USAGE IS WRONG. SHE WANTS THE ADD-ONS INVESTIGATED. |
| F-01465588 | Closed | 4/16/2004 | COMPLAINANT STATES HE ALWAYS PAID BILL IN FULL. IN JULY OF 2003 HE RECEIVED A BILL WITH A PREVIOUS BALANCE. HE DOES NOT BELIEVE HE OWES THIS MONEY. HE WANTS THE PREVIOUS BALANCE CANCELLED. |
| C-20055036 | Closed | 7/27/2005 | COMPLAINANT STATES HE ASK FOR HELP FROM THE COMPANY AND THEY WOULD NOT SET HIM UP ON A BUDGET PLAN. COMPLAINANT IS REQUESTING A FAIR PAYMENT ARRANGEMENT. |
Showing results 1176 - 1200 of 7490
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