Skip to content

Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
F-2009-2134674 Closed 10/1/2009 Complainant states he cannot afford to pay $292 a month.
C-20031568 Closed 10/20/2003 COMPLAINANT STATES HE DETECTED GAS ODOR IN HOME AND CALLED PGW EMERGENCY. THE SERVICE MAN INVESTIGATED, TOLD HIM HIS PILOT WAS OUT, AND TO CALL CONTRACTOR. HE WAS CHARGED $50. HE WANTS PUC TO ORDER PGW TO GIVE HIM A REFUND AND INVES- TIGATE IF PGW IN ENGAGING IN SIMILAR PRACTICES WITH OTHER CONSUMERS.
C-20029115 Closed 12/19/2002 COMPLAINANT STATES HE DID NOT CONSUME OR BENEFIT FROM GAS SERVICE AT THIS LOCATION,SO HE DOES NOT HAVE RESPONSIBILITY FOR SERVICE. HE WANTS EMERGENCY ACCESS TO SERVICE AT 3451 E ST. PHILADELPHIA, PA.
F-01097780 Closed 12/9/2002 COMPLAINANT STATES HE DID NOT GET A BILL FROM UNTIL FEBRUARY OF 2002 FOR SERVICE THAT STARTED SEPTEMBER, 2001. HE WANTS TO BE BILLED ONLY FOR THE MONTH OF SEPTEMBER DUE TO COMPANY'S NEGLIGENCE.
F-2010-2176047 Closed 5/11/2010 Complainant states he did not live at address he is being billed for which he rented to Derrick Brown. He would like the PUC to bill Derrick Brown for service and not him.
F-01121453 Closed 7/21/2003 COMPLAINANT STATES HE DID NOT LIVE AT RESIDENCE IN QUESTION FOR THIS BILL. HE WANTS COMPANY TO FIND PERSON RESPONSIBLE AND CLEAR THIS DEBT.
F-01252331 Closed 10/2/2003 COMPLAINANT STATES HE DID NOT RECEIVE A BILL FOR TWO YEARS AND THEN RECEIVED ONE FOR $2,000. HE WANTS THE LATE FEES AND PENALTIES REMOVED.
C-20066037 Closed 3/27/2006 COMPLAINANT STATES HE DISAGREES WITH HIS ACCOUNT BALANCE. HE WANTS THE LIHEAP PAYMENT THAT PGW RECEIVED BE SETTLED WITH HIS ACCOUNT BALANCE.
F-01285907 Closed 4/4/2003 COMPLAINANT STATES HE DISCONNECTED SERVICE BEFORE HE MOVED 10/25/2000 AND HE DOES NOT OWE MONEY PGW CHARGED HIM. HE WANTS HIS RECORD CLEARED OF CHARGES.
F-01302324 Closed 7/21/2003 COMPLAINANT STATES HE DISPUTES ALL MONEY CLAIMED AS OWED TO PGW. HE WANTS PUC TO LOOK AT HIS ACCOUNT AND HAVE THEM TAKE IT ALL OFF HIS BILL.
F-01422728 Closed 12/19/2003 COMPLAINANT STATES HE DISPUTES THE AMOUNT OF HIS BILL. THE COMPANY UNDERESTI- MATED HIS BILLS AND HE DOES NOT FEEL HE SHOULD PAY FOR THEIR ERROR. HE WANTS THE BILL DISMISSED AND COMPANY WARNED AGAINST SUCH BEHAVIOUR.
F-00971591 Closed 9/14/2001 COMPLAINANT STATES HE DOES NOT AGREE WITH THE OUTCOME OF THE DECISION, AND REQUESTS THAT THIS MATTER BE APPEALED. THE PROBLEM IS THE BILLING OF ACCOUNT THAT IS IN QUESTION. HE REQUESTS THAT PGW CONDUCT A COMPREHENSIVE RE-EVALUA- TION OF THE ACCOUNT AND MAKE THE APPROPRIATE ADJUSTMENTS TO THE ACCOUNT. HE ALSO FEELS THAT A SUFFICIENTLY DETAILED LETTER OF EXPLANATION FROM PGW IS WARRANTED. HE FEELS THAT HE DOES NOT BELIEVE THAT HE SHOULD BE RESPONSIBLE FOR ERRORS MADE BY PGW IN TAKING FAULTY ESTIMATED READINGS, RATHER THAN ACTU- AL READINGS FOR AN EXTENDED PERIOD OF TIME.
C-20030291 Closed 5/8/2003 COMPLAINANT STATES HE DOES NOT BELIEVE HE SHOULD BE RESPONSIBLE FOR GAS BEFORE HE ASSUMED RESPONSIBILITY FOR IT. HE ALSO BELIEVES THERE WAS A GAS LEAK. HE WANTS THEM TO START BILLING FROM WHEN IT WAS PUT IN HIS NAME.
F-00835658 Closed 3/10/2003 COMPLAINANT STATES HE DOES NOT BELIEVE HIS GAS BILL IS CORRECT. HE WANTS TO WIPE OUT PREVIOUS CHARGES AND INTEREST.
F-01140074 Closed 9/30/2002 COMPLAINANT STATES HE DOES NOT BELIEVE IT IS RESPONSIBILITY OF CITIZENS OF COMMONWEALTH TO MONITOR THE ACCURACY OF MONTHLY GAS METER READINGS. HE HAS TRIED TO SCHEDULE READINGS OF HIS METER WITH COMPANY WITHOUT SUCCESS. HE BELIEVES PGW HAS WAIVED THEIR RIGHTS TO RETROACTIVELY MAKE DEMANDS FOR A GROSSLY INCREASED BILLING STATEMENT AND HAS VIOLATED PUC REGULATIONS THAT REQUIRE A YEARLY READING. HE WANTS PUC TO DENY INCREASED METER BILLINGS FOR PERIOD 10/16/96 TO 2/21/02 WITH THE UNDERSTANDING HE WILL PAY BILLS IN FULL IF THEY ARE BASED ON METER READINGS.
F-01559302 Closed 5/16/2005 COMPLAINANT STATES HE DOES NOT BELIEVE THEIR BILL COULD BE RIGHT. HE STATES IT WAS ESTIMATED AND THERE IS ACCESS TO THE METER SO HE HAS NO IDEA WHY THE METER WAS NOT READ INSTEAD.
F-01154757 Closed 8/13/2003 COMPLAINANT STATES HE DOES NOT FEEL THAT HE SHOULD BE RESPONSIBLE FOR ANY BILL THAT OCCURED AS A RESULT OF HIS METER NOT BEING READ. HE FEELS THE PGW HAD AMPLE TIME AND AMPLE ACCESS TO READ THE METER.
F-2010-2195902 Closed 8/26/2010 Complainant states he does not feel that the bill his accurate and fair - there are incorrect charges on his bill.
F-00970315 Closed 9/25/2001 COMPLAINANT STATES HE DOES NOT OWE PHILADELPHIA GAS WORKS WHAT THEY SAY HE OWES THEM. HE STATES HE TOOK OVER DAN HINKLE ACCOUNT, HE STATES HE PAID HIS SHARE AND THAT DAN HINKLE OWES THE REST.
C-20043379 Closed 7/19/2004 COMPLAINANT STATES HE DOESN'T AGREE WITH THE DECISION AND HOW HE WAS TREATED BY PGW. WOULD LIKE THE BILL WAIVED, A NEW ACCOUNT NUMBER AND TO START OVER WITH A CLEAN SLATE.
C-2009-2106072 Closed 5/8/2009 Complainant states he doesn't have gas service and he never did.
C-2010-2200405 Closed 9/22/2010 Complainant states he doesn't want to be billed for 'estimated' usage but 'actual' usage. He also would like to request a payment agreement.
C-2010-2181907 Closed 6/10/2010 Complainant states he feels bill or excessive and would like a permanent medical waiver placed on bill to keep service on as well as a managable payment plan. He would like the PUC to help with keeping service and allow a payment plan they can afford.
C-20016435 Closed 11/5/2001 COMPLAINANT STATES HE FEELS EVERYONE WHO HAS A BUISNESS IN THE SAME SHOPPING CENTER AS HIM HAS HAD THEIR BILLS ALL MIXED UP. HE FEELS PGW IS VERY POORLY MANAGED.
Z-00999095 Closed 1/17/2002 COMPLAINANT STATES HE FEELS HE WAS BILLED FOR CHARGES THAT HE DID NOT FEEL THAT HE WAS RESPONSIBLE FOR. HE WOULD LIKE TO BE ABLE TO WORK OUT A AGREE- MENT THAT HE CAN AFFORD.

Showing results 1226 - 1250 of 7490

 

Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.

eFILING

Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.