Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-01768119 | Closed | 5/18/2005 | COMPLAINANT STATES HE HAS NOT USED ANY GAS FOR 2 1/2 YEARS SO HE CAN NOT UN- DERSTAND HOW THEY CAN CHARGE HIM FOR JUST HAVING A METER. |
| C-20030326 | Closed | 6/2/2003 | COMPLAINANT STATES HE HAS ONLY LIVED IN THE HOUSE FOR A YEAR AND STATES THERE IS NO WAY THAT HE USED $4500.00 WORTH OF GAS. HE STATES SINCE THE GAS MAN CHANGED HIS METER HIS BILLS HAVE BEEN VERY HIGH. |
| C-20026717 | Closed | 1/2/2002 | COMPLAINANT STATES HE HAS PAID ALL HIS GAS BILLS SINCE HE MOVED IN HIS HOME IN 1993. IN JULY THE COMPANY NOTIFIED HER THEY WOULD BE INSTALLING A AUTO- MATIC METER READING DEVICE WHICH THEY DID IN SEPTEMBER. IN OCTOBER SHE RE- CEIVED A BILL FOR $7285.61 WHICH THEY STATE IS BECAUSE THEY WERE ONLY DOING ESTIMATED READINGS. SHE WANTS THIS UNPAID USAGE DROPPED FROM HER BILL SINCE THEY HAD NEVER NOTIFIED HER THE AMOUNT SHE WAS PAYING BEFORE WAS ONLY A ESTIMATED AMOUNT. |
| C-20030777 | Closed | 7/21/2003 | COMPLAINANT STATES HE HAS PAID HIS BILL IN FULL. HE WANTS PUC TO TELL COM- PANY HE IS PAID IN FULL AND NORMAL BILLING SHOULD START. |
| F-01166643 | Closed | 8/26/2002 | COMPLAINANT STATES HE HAS RECEIVED INFLATED BILLS. THE METER WAS INACCURATE AND NOT INSPECTED AND MAINTAINED TO PROVIDE CORRECT READING. HE WANTS PUC TO CANCEL OUTSTANDING PGW BALANCE AND PROVIDE THAT CUSTOMER WILL PAY ONLY MONTH- LY CHARGES REGISTERED BY AUTOMATED COMPUTER METER. |
| F-00821673 | Closed | 11/9/2001 | COMPLAINANT STATES HE HAS SPENT LONG HOURS ATTEMPTING TO UNDERSTAND THE ERROR MADE AND HAVE SOME INFORMATION HE WOULD LIKE TO SHARE. HE HAD A DIFFICULTY GETTING METERS READ AND SERVICE TRANSFERRED DUE TO A CHANGE IN PGW'S COMPUTER SYSTEM. HE WOULD LIKE TO MAKE SURE THE LATE PAYMENT CHARGES BEING ADDED, NOT ONLY TO THE ACCOUNT IN QUESTION, BUT ALSO TO THE 7448 HILL ROAD ACCOUNT WOULD BE TAKEN OFF, AS IF HE HAS BEEN FAITHFULLY PAYING FOR THE SERVICE HE IS USING. |
| C-20066492 | Closed | 6/19/2006 | COMPLAINANT STATES HE IS BEING ACCUSED OF GAS THEFT AND THAT HE OWES PGW $2,480. HE STATES THAT HE DID NOT RESIDE AT THIS RESIDENCE DURING THE TIMES THAT THE GAS WAS TURNED ON OR OFF FROM 2004 THROUGH 2005. |
| Z-01687911 | Closed | 5/2/2005 | COMPLAINANT STATES HE IS BEING BILLED FOR TWO YEARS THAT HE WAS NOT LIVING AT THE PROPERTY. COMPLAINANT WANTS THE PUC TO LOOK INTO THE CHARGES AND DEDUCT THEM. |
| C-20055584 | Closed | 11/18/2005 | COMPLAINANT STATES HE IS BEING CHARGED FOR A BILL THAT ISN'T EVEN HIS. |
| F-01203828 | Closed | 10/22/2003 | COMPLAINANT STATES HE IS BEING CHARGED FOR AN ACCOUNT FOR WHICH HE IS NOT RESPONSIBLE. HE DOES NOT WANT TO PAY. |
| F-01307859 | Closed | 7/23/2003 | COMPLAINANT STATES HE IS BEING CHARGED FOR GAS HE DID NOT CONSUME. HE WANTS THE BALANCE REMOVED FROM HIS ACCOUNT. |
| C-2013-2375472 | Closed | 7/17/2013 | Complainant states he is being charged for his tenants utility usage. |
| C-20028243 | Closed | 7/29/2002 | COMPLAINANT STATES HE IS BEING CHARGED FOR PREVIOUS TENANTS. HE WOULD LIKE PUC TO VINDICATE HIM OF ALL CURRENT CHARGES. |
| F-02207715 | Closed | 7/18/2007 | COMPLAINANT STATES HE IS BEING CHARGED FOR SERVICE AT A HOUSE THAT HE DID NOT LIVE AT. |
| F-2020-3023489 | Closed | 12/3/2020 | Complainant states he is being denied for the CRP program. |
| C-20042953 | Closed | 5/6/2004 | COMPLAINANT STATES HE IS BEING OVER CHARGED. HE WANTS REFUNDED |
| F-01122119 | Closed | 6/29/2004 | COMPLAINANT STATES HE IS BEING OVERBILLED. WOULD LIKE HIS BILL REDUCED. |
| F-01003080 | Closed | 11/24/2001 | COMPLAINANT STATES HE IS CHARGING THAT PGW HAD FULL KNOWLEDGE THAT THEY HAD IN THEIR CUSTODY OVER PAYMENT FUNDS WHICH WERE RELATED TO MY GAS ACCOUNT TO WHERE HE HAD LIVED. HE STATES THEY DID REMOVE AND USE THOSE FUNDS TO THEIR OWN SATISFACTION WITHOUT ANY NOTIFICATION TO HIM. HE STATES IN HIS OPINION PGW BROKE THE LAW AND COMMITTED A CRIME, |
| C-00003800 | Closed | 6/22/2000 | COMPLAINANT STATES HE IS CONSTANTLY BEING OVERBILLED BASED ON "ESTIMATIONS" OF HIS USAGE. HE STATES HE HAS COMPLAINED MANY TIMES, BUT PGW CONTINUES TO OVERESTIMATE HIS USAGE. ADDITIONALLY, HE HAS BEEN UNABLE TO SPEAK TO A CUST- OMER SERVICE REPRESENTATIVE ABOUT HIS MOST RECENT BILL DUE TO EXCESSIVE DELAY (IN EXCESS OF 30 MINUTES) OF THEIR HELP LINE. HE WANTS THE PUC TO INVESTIGA- TE PGW'S POLICIES AND PRACTICES REGARDING ESTIMATION OF USAGE. |
| C-20065750 | Closed | 1/3/2006 | COMPLAINANT STATES HE IS CONTINUING TO RECEIVE BILLS FROM PGW FOR A PROPERTY THAT HE NO LONGER OWNS. HE WOULD LIKE THE PUC TO HAVE PGW OMIT OR LOWER THE CHARGES THAT ARE DUE TO A REASONABLE AMOUNT. ACCOUNT # IS 0078736141. |
| F-2019-3011490 | Closed | 7/8/2019 | Complainant states he is disputing $1,722.28 in charges on his bill. |
| F-01903624 | Closed | 3/17/2006 | COMPLAINANT STATES HE IS DISPUTING CHARGES ADDED TO HIS GAS BILL. COMPLAINANT STATES PGW STATED THAT THE BATTERIES WENT DEAD ON HIS METER AND WAS UNABLE TO BE READ FOR 8 MONTHS AND CHARGED HIM $4000.00 IN ARREARS. COMPLAINANT STATES A SIMILAR THING HAPPENED 23 YEARS AGO TO HIS FAMILY WHERE PGW STATED THE ME- TER WAS BAD AND THEY REPLACED IT AND CHARGED HIM $20,000.00. COMPLAINANT STATES HE WENT TO HIS COUNCILMAN AT THAT TIME AND WAS GIVEN A NUMBER TO CALL PGW EXECUTIVE OFFICE AND WAS TOLD HE SHOULD NOT BE RESPONSIBLE FOR A BROKEN METER. |
| F-02171969 | Closed | 7/6/2007 | COMPLAINANT STATES HE IS DISPUTING SECURITY DEPOSIT BEING CHARGED BY COMPANY. HE WANTS THE SECURITY DEPOSIT WAIVED. |
| F-02081242 | Closed | 2/12/2007 | COMPLAINANT STATES HE IS DISPUTING THE BILL BECAUSE HE THOUGHT HIS GIRLFRIEND WOULD HAVE CALLED AND TURNED OFF THE GAS WHEN THEY MOVED. |
| F-02057123 | Closed | 4/10/2007 | COMPLAINANT STATES HE IS DISPUTING THE BILL OF $9,246.76. HE WANTS THE PUC TO REVISE THE TOTAL AMOUNT DUE TO $5,000. |
Showing results 1276 - 1300 of 7448
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