Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20032185 | Closed | 12/10/2003 | COMPLAINANT STATES HER GAS BILL WAS IN ANOTHER PERSON'S NAME AND SHE HAD NO KNOWLEDGE OF IT. SHE WANTS THE BILL CUT IN HALF AND TO MAKE PAYMENTS MONTHLY. |
| F-01286422 | Closed | 6/9/2003 | COMPLAINANT STATES HER GAS BILL WENT UP 3 TIMES THE AMOUNT OF WHAT IS WAS IN THE WINTER. SHE STATES SHE ONLY USES GAS TO HEAT HER HOUSE. SHE WANTS SOME ONE FROM THE GAS COMPANY TO COME CHECK HER HEATER OR METER. |
| Z-01197128 | Closed | 4/17/2003 | COMPLAINANT STATES HER GAS BILLS ARE TO HIGH, EVER SINCE THEY PUT THE NEW METER IN. SHE WANTS TO KNOW WHY THIS IS HAPPENING. |
| C-00014800 | Closed | 2/2/2001 | COMPLAINANT STATES HER GAS BILLS ARE TOO HIGH. HER GAS BILL HAS TRIPLED FROM LAST YEAR. SHE WANTS THE PUC TO FIND SOME WAY TO DECREASE THE AMOUNT SHE PAYS FOR HER GAS BILL. |
| C-00014794 | Closed | 1/31/2001 | COMPLAINANT STATES HER GAS BILLS ARE TWO HIGH. SHE IS HAVING TROUBLE PAYING THEM. SHE STATES SHE ISN'T THE ONLY ONE WITH THIS PROBLEM. SHE DOESN'T WANT TO HAVE HER SERVICE SHUT-OFF. |
| Z-01391373 | Closed | 7/17/2003 | COMPLAINANT STATES HER GAS HAS BEEN SHUT OFF FOR OVER A MONTH AND THE AMOUNT THEY ARE ASKING HER TO PAY IS MORE THAN SHE CAN AFFORD. SHE WANTS PUC TO HELP HER GET GAS BACK ON. |
| C-2018-3004478 | Closed | 9/5/2018 | Complainant states her gas service has been shut off for 2 months and there are incorrect charges on her bill. |
| Z-00866944 | Closed | 1/19/2001 | COMPLAINANT STATES HER GAS SERVICE WAS DISCONNECTED IN AUGUST OF 2000. SHE IS STILL BEING BILLED FOR SERVICE FOR THE MONTHS OF SEPT., OCT., NOV., & DEC. SHE HAS SENT IN NUMEROUS CARDS WITH METER READINGS ON IT. AND NO ONE HAS COME TO VERIFY HER READINGS AND SHE HAS BEEN HOME EVERYDAY. SHE WANTS SOME- ONE TO COME AND TO VERIFY HER METER READING SO SHE CAN HAVE HER SERVICE RECO- NNECTED. |
| F-02190935 | Closed | 5/7/2007 | COMPLAINANT STATES HER GAS USAGE IS SIGNIFICANTLY TOO HIGH CREATING EXCEPTION- ALLY HIGH BILLS. SHE DOESN'T FEEL THE USAGE IS ACCURATE. |
| C-20043792 | Closed | 10/7/2004 | COMPLAINANT STATES HER GAS WAS SHUT OFF AFTER THEY CASHED HER $400 CHECK. SHE STATES SHE DOES NOT WANT TO BE CHARGED FOR $350. |
| C-00004247 | Closed | 9/25/2000 | COMPLAINANT STATES HER GAS WAS SHUT OFF WITHOUT NOTICE AND WAS NOT TURNED BACK ON AGAIN UNTIL ONE WEEK AFTER IT WAS SUPPOSED TO BE. SHE STATED THE SITUATION WAS ABSURD AND WANTS BETTER SERVICE FROM PGW IN CUSTOMER RELATIONS. |
| C-20043137 | Closed | 6/7/2004 | COMPLAINANT STATES HER GASS HAAS BEEN FOF FOR A MONTH. WOULD LIKE HER GAS TURNED BACK ON AND SHE WILL PAY THIS TIME. |
| C-2011-2239845 | Closed | 4/14/2011 | Complainant states her grandson was charged for his father's bill after he passed away. |
| C-20043601 | Closed | 8/27/2004 | COMPLAINANT STATES HER HEATER IS BROKE AND THEY WANT HER TO PAY THE SAME AMOUNT AS IF SHE WAS USING GAS. |
| C-00015249 | Closed | 4/11/2001 | COMPLAINANT STATES HER HEATER IS NOT WORKING, SHE CALLED FOR SERVICE AND SHE HAD TO WAIT THREE DAYS. THE SERVICE MAN CAME AND ADJUSTED THERMOSTAT, AND THE HEATER IS STILL NOT WORKING. SHE CALLED PRIVATE COMPANY AND THEY CAME WITHIN THE HOUR AND REPLACED PART IN HEATER. SHE STATES PHILADELPHIA GAS WORKS CHARGED $50 TO WAIT THREE DAYS AND NO REPAIR TO HEATER, AND SHE HAD TO PAY THE PRIVATE COMPANY $70 FOR SERVICE. SHE WANTS PHILADELPHIA GAS WORKS TO DELETE THE $50 CHARGE FROM BILL BECAUSE HER HEATER WASN'T FIXED. |
| C-20055350 | Closed | 9/22/2005 | COMPLAINANT STATES HER LANDLORD HAS A BEAUTY SALON ON THE FIRST FLOOR ON THE BUILDING SHE LIVES IN AND ONLY ONE GAS LINE FOR THE PROPERTY AND SHE IS PAYING FOR THAT GAS LINE. THE LANDLORD HAS HER PAYING FOR HIS HOT WATER AND HEAT. SHE WANTS THE PUC TO MAKE HIM SEPERATE THE LINE. |
| C-20065969 | Closed | 3/7/2006 | COMPLAINANT STATES HER LAST THREE MONTHS BILLS HAVE BEEN $750.00 A MONTH AND SHE DOES NOT UNDERSTAND HOW THEY CAN BE SO HIGH. SHE STATES THERE ARE IN- CORRECT CHARGES ON HER BILL. SHE ALSO STATES THAT SHE RECEIVED A SHUT OFF NOTICE FOR 3/9/06 |
| F-01082392 | Closed | 4/28/2003 | COMPLAINANT STATES HER METER HAS NOT BEEN READ IN FIVE YEARS. DUE TO THEIR AVERAGE USAGE OVER THE PAST YEAR, THE AMOUNT PGW IS REQUESTING IS MUCH HIGHER THAN THEY FEEL THEY SHOULD BE RESPONSIBLE FOR. |
| C-20077928 | Closed | 6/14/2007 | COMPLAINANT STATES HER METER READING IS INCORRECT AND SHE WANTS A REFUND FOR UNUSED SERVICE PLAN. |
| Z-01764742 | Closed | 5/16/2005 | COMPLAINANT STATES HER MONTHLY STATEMENTS ARE NOT AS CLEAR AS WE THINK THEY ARE. SHE WOULD APPRECIATE IT IF SHE COULD GET SOMEONE TO UNDERSTAND HOW ALL THIS CONFUSION CAME ABOUT AND WHY THERE IS NO ONE TO HELP HER AFTER SHE HAS FAITHFULLY PAID HER BILLS FOR YEARS. |
| F-01955736 | Closed | 11/21/2005 | COMPLAINANT STATES HER MONTLY INCOME IS EXTREMELY LOW AND HER RENT ALONE IS HIGH, SHE CANNOT AFFORD TO PAY THE AGREEMENT. SHE WANTS THE PUC TO HELP HER. SHE NEEDS HER GAS SERVICE. SHE IS PAYING WHAT SHE CAN, WHEN SHE CAN. SHE WANTS TO BE ABLE TO PAY HER BILLS IN FULL WHEN THEY ARRIVE, BUT UNTIL THAT IS POSSIBLE, SHE IS ASKING THE PUC HELP HER IN ANY WAY POSSIBLE. |
| C-20054220 | Closed | 1/13/2005 | COMPLAINANT STATES HER NAME AND IDENTITY WAS USED TO OBTAIN GAS AT AN ADDRESS SHE NEVER LIVED AT. SHE JUST WANTS THE PUC TO GET ALL THE INFORMATION CORRECT TO MAKE A DECISION. |
| Z-01637786 | Closed | 8/23/2004 | COMPLAINANT STATES HER PARENTS ARE STRUGGLING TO PAY $359 A MONTH FOR THEIR GAS BILL AND ARE UNABLE TO PAY MORE THAN THAT AMOUNT. HER PARENTS WANT THE PUC TO TELL PGW TO ARRANGE A SMALLER MONTHLY PAYMENT PLAN FOR THEM. |
| F-02060379 | Closed | 5/24/2006 | COMPLAINANT STATES HER PAYMENT AGREEMENT IS $400.00 MORE THAN HER BUDGET AMOUNT. SHE WOULD LIKE HER BALANCE TO BE STRETCHED OVER 24-36 MONTHS. |
| F-01788700 | Closed | 2/9/2005 | COMPLAINANT STATES HER PAYMENT AGREEMENT IS TOO HIGH. SHE WOULD LIKE SOME HELP FROM THE PUC. |
Showing results 1651 - 1675 of 7490
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.