Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-2011-2231208 | Closed | 3/15/2011 | Complainant states his service was supposed to be turned off on 12/31/09 with the sale of the house. |
| C-2010-2198297 | Closed | 9/10/2010 | Complainant states his service was terminated without any kind of notice. |
| F-2010-2196454 | Closed | 8/26/2010 | Complainant states his service was terminated without any notice. |
| F-2013-2370422 | Closed | 6/17/2013 | Complainant states his utility is threatening to shut off his service and would like a payment agreement |
| C-2012-2308240 | Closed | 6/6/2012 | Complainant states his utility service was terminated because he illegally used gas. |
| C-20055308 | Closed | 9/19/2005 | COMPLAINANT STATES HIS UTILITY SERVICE WAS TERMINATED WITHOUT NOTICE. HE IS DISABLED AND ON A FIXED SSD INCOME. THIS INTEREST IS STRENUOUS TO HIS DAILY LIVING EXPENSES AND RELIEVING THIS FINANCIAL LOSS WOULD HELP HIM GREATLY. |
| C-2011-2235711 | Closed | 4/6/2011 | Complainant states I want to oppose the company's proposed rate increase. |
| C-2011-2235716 | Closed | 4/6/2011 | Complainant states I would like a payment agreement. I want my bill reduced. |
| C-20066001 | Closed | 3/17/2006 | COMPLAINANT STATES IN 10/O4 SHE FILED FOR CHAPTER 13 BANKRUPTCY WHICH WAS APPROVED BY THE COURTS. COMPLAINANT STATES THE BALANCE OF HER PGW BILL WAS ZEROED OUT BY THIS. COMPLAINANT STATES PGW PUT HER ON A CAP PROGRAM FOR $140. A MONTH WHICH SHE DID NOT REQUEST BECAUSE SHE HAD NO BALANCE. COMPLAINANT STATES SHE WANTS TO PAY JUST FOR WHAT SHE USES WHICH IS APPROX.$50.00 A MONTH |
| C-00014987 | Closed | 3/1/2001 | COMPLAINANT STATES IN 1995 AT HIS BUSINESS LOCATED AT 6834 LIMEKILN PIKE HE HAD TWO GAS METERS, WHICH WERE SIDE BY SIDE. PGW SHUT-OFF AND GAVE HIM A FINAL BILL FOR THE ACCOUNT NUMBERED #XXXXXXXXXXX-260 AND HE WAS INFORMED THAT FROM THAT POINT ON THAT HE WOULD BE FURTHERED BILLED ON ONE METER. HE STATES THE SECOND METER WAS NEVER READ BY PGW AGAIN AND HE CONTINUED TO PAY ON HIS ACCOUNT FOR THE ONE METER. IN 1999 DURING ONE OF PGW'S MONTHLY METER READING IT WAS DISCOOVERED THAT THE SECOND METER WAS STILL OPERATING. PGW THEN SUBMITS TO HIM A BILL DATING BACK FROM THE FINAL BILL IN 1995 TO PRESENT FOR THE AMOUNT OF $12,673.60. HE IS WILLING TO PAY A PORTION OF THE BILL, BECAU- SE THE GAS, WHETHER UNKNOWINGLY STILL WAS USED BY HIS BUSINESS. HE WANTS A HEARING ON THIS MATTER. |
| C-20054815 | Closed | 5/31/2005 | COMPLAINANT STATES IN 2001, PGW COME TO DIG UP THE SIDEWALK AND STREET FOR A HOUSE ON BELGRADE BUT DID NOT REPAIR ONE OF THE HOLES IN THE STREET PROPERLY THEY CONTINUE TO PATCH THE HOLE, BUT IT ALWAYS COMES BACK. IT IS DANGEROUS TO CARS. SHE WANTS THE POTHOLE REPAIRED PROPERLY. |
| C-20054844 | Closed | 6/2/2005 | COMPLAINANT STATES IN 2002, A DITCH WAS DUG OUT TO ACCESS A GAS LINE IN THE STREET. SINCE THEN, THE DITCH HAS DETERIORATED AND NEEDS TO BE REPAIRED TO MORE OF A PERMANENT SOLUTION. HE WANTS THE COMPANY TO COME OUT AND FIX THE PROBLEM, ITS A SAFETY HAZARD. |
| Z-01330021 | Closed | 5/12/2003 | COMPLAINANT STATES IN AUG OR SEPT. OF 2002 PGW INSTALLED A NEW METER. THE FOLLOWING MONTH SHE RECEIVED A BILL FOR APPOX. $2200.00 AND WAS TOLD BY PGW THAT FOR 7 YEARS HER METER HAD NOT BEEN READ. SHE STATED HER HUSBAND USED TO CALL IN THE READINGS. SHE ASK FOR A PAYMENT PLAN FOR 7 YEARS AND THE COMPANY TOLD HER PAY THE AMOUNT OR THEY WOULD PUT A LEIN AGAINST HER HOME. SHE WANTS TO KNOW HOW IT IS THAT THEY CAN CHARGE HER THIS KIND OF MONEY. |
| C-00014821 | Closed | 1/31/2001 | COMPLAINANT STATES IN DECEMBER OF 1999, THEY RECEIVED A BILL FOR H BLDG (3122 072397) IN THE AMOUNT OF $21,000.00. IT WAS PAID BY MISTAKE, THE ASSN. PAID A LOT OF MONEY TO THE ATTORNEY TO COVER THAT AMOUNT, AS THE BILL WAS INCORRE- CT. THEN THEY RECEIVED A BILL FOR $7,000.00, THEY FEEL THIS IS INCORRECT ALSO. THEY STATE THERE HAS BEEN WAY TOO MUCH INCONSISTENCES WITH THEIR BILL- INGS. SHE WANTS THE PUC TO SET UP A MEETING WITH THEM AS REQUESTED NUMEROUS TIMES, TO INVESTIGATE THE INCONSISTENCES. |
| F-00907686 | Closed | 5/8/2001 | COMPLAINANT STATES IN FEBRUARY 2001, HE RECEIVED A SHOCKING BILL FOR $2,738 INVOICE #4876892607, FROM PGW, FOR THE 12/8/00 METER READING. HE WAS COMPLE- TELY OUTRAGED WHEN ANOTHER PGW BILL ARRIVED 40 DAYS LATER FOR $4,264.67. THIS SAME INVOICE #36365101243 ALSO HAS DUPLICATE COST OF SERVICE USED CHARGE THAT DON'T AGREE. PRIOR TO THIS INVOICE, HE CONSISTENTLY PAID WHAT PGW BILLED HIM. ON 1/20/01, HE AGREED TO PAY $58 FOR 36 MONTHS TO PAY OFF PGW'S UNDER CHARGING. HE WANTS THE PUC TO HELP HIM GET THE $1,931 CHARGE REMOVED FROM HIS INVOICE. |
| F-01100099 | Closed | 10/21/2002 | COMPLAINANT STATES IN FEBRUARY OF 2002, HE RECEIVED A BILL FROM PGW WITH A CHARGE OF $1,764.24. PGW ALLEGED THAT THIS WAS THE AMOUNT THAT THEY HAD UNDER-ESTIMATED HIS BILLS FROM OCTOBER 7, 1999. HE WANTS HIS BILL TO BE CORRECTED. |
| C-20065972 | Closed | 3/7/2006 | COMPLAINANT STATES IN FEBRUARY OF 2005, THE COMPANY ASSERTED A METER READING ERROR. HE WANTS THE PUC TO EXAMINE THE ACTUAL USAGE AND BILLING RECORD AND TO ORDER THE COMPANY TO ADOPT AN APPROPRIATE BUDGET AMOUNT APPROXIMATING THE SEVERAL YEARS' HISTORY OF USAGE AND TO REFUND AND CEASE AND DESIST FROM ATTEMPTING TO COLLECT AN EXCESSIVE BUDGET AMOUNT OF EXCESSIVE AMOUNTS CLAIMED FOR PAST USAGE. |
| C-00003935 | Closed | 7/20/2000 | COMPLAINANT STATES IN JULY OF 1999, RECEIVED A REGULAR BILL AS PART OF THE CRP PROGRAM. HE PAID $69 A MONTH, HIS BALANCE WAS APPROXIMATELY $277.93. IN AUGUST OF 1999 AFTER HIS REGULAR AUTOMATED METER READING HIS BALANCE WAS $4,723.69. HE CALLED AND WENT IN TO THE OFFICE IN HIS NEIGHBORHOOD AND WAS TOLD IT WOULD BE CORRECTED. THE SEPTEMBER BILL CAME AND HE HAD A BALANCE OF $7,795.02 AND A DIFFERENT ACCOUNT NUMBER. SINCE THEN HE HAS NOT RECEIVED A GAS BILL AT ALL BUT HAS PAID HIS $69 PAYMENT EACH MONTH FOR THE PAST YEAR. THEY PROMISED HIM A BILL BUT AS OF 7/17/00 HE STILL HAS NOT RECEIVED ONE. HE WANTS A DOCUMENT FROM PHILADEPHIA GAS WORKS ITEMIZING HIS PAYMENTS FOR THE LAST YEAR AND TO WHICH ACCOUNT NUMBER THEY HAVE APPLIED THE PAYMENTS. HE ALSO WANTS A CORRECT BILL EVERY MONTH AND ON TIME WITH AN ACCOUNT NUMBER THAT HE KNOWS BELONGS TO HIM AND WITH A BALANCE THAT CORRECTLY REFLECTS HIS STATUS IN THE CRP PROGRAM. |
| C-00014980 | Closed | 2/23/2001 | COMPLAINANT STATES IN JUNE 2000, HE PAID PGW A TOTAL OF $708.38. HE STATES THIS IS IN RESPONSE TO HIS JUNE BILL. AT APPROXIMATELY THE SAME TIME PGW CHANGED HIS GAS METER IN JULY 2000, HE RECEIVED AN ADJUSTED BILL FOR $3,202. 75. PGW SAID THEY WOULD ADJUST IT BECAUSE THE METER WAS NOT READ FOR YEARS. HE WANTS PGW ADJUST THE BILL AND REMOVE ALL LATE CHARGES. |
| C-00003807 | Closed | 6/26/2000 | COMPLAINANT STATES IN MAY OF 1995, HE MOVED FROM PHILADELPHIA TO MAINE AND ASKED THAT THE GAS BE TURNED OFF AT 1809 PEMBERTON STREET, PHILADELPHIA. THEY FAILED TO DO THIS AND CONTINUED TO CHARGE HIM FOR SERVICE TO THIS ADDR- ESS AND EVENTUALLY SENT IT TO COLLECTION DESPITE HIS REPEATED ATTEMPTS TO CONTACT THEM. HE WANTS THE INFORMATION ON HIS CREDIT REPORT TO BE FIXED AND THE "DEBT" CANCELLED. |
| C-20028537 | Closed | 9/19/2002 | COMPLAINANT STATES IN NOVEMBER OF 2001 HER CARBON MONOXIDE DETECTOR WENT OFF AND SHE CALLED PGW. A TECHNICIAN CAME TO CHECK THE HEATER AND LEFT AFTER 5 MINUTES, TELLING HER HER HEATER WAS DIRTY. SHE HAD IT CLEANED BY A PRIVATE COMPANY 1 MONTH EARLIER. PGW CHARGED HER $50 FOR THIS VISIT. SHE WAS NOT TOLD OF THE FEE IN ADVANCE AND SHE HAS A PARTS AND LABOR PLAN. SHE WANTS THE PUC TO ORDER PGW TO REFUND THE $50 THAT SHE PAID FOR THIS INCIDENT. |
| Z-00982173 | Closed | 11/19/2001 | COMPLAINANT STATES IN OCTOBER 2000, SHE LEFT HER PROPERTY AT 5843 NEWTOWN AVENUE AFTER THE GAS COMPANY FAILED TO KEEP TWO APPOINTMENTS TO HAVE HER GAS SHUT OFF. SINCE THEN SHE HAS CONTINUED TO RECEIVE BILLS CHARGING HER FOR SERVICE AT A VACANT PROPERTY. THERE IS NO ELECTRIC AT THIS PROPERTY AND SHE FINDS IT IMPOSSIBLE THAT THESE BILLS ARE CORRECT. SHE HAS CALLED AND GONE TO THE GAS COMPANY COUNTLESS TIMES AND HAS RECEIVED MIXED INFORMATION EVERY TIME. SHE WOULD LIKE TO HAVE THESE BILLS REMOVED FROM HER NAME AND HAVE THIS RESOLVED. |
| C-20016119 | Closed | 9/7/2001 | COMPLAINANT STATES IN OCTOBER OF 2000, HIS GAS BILL WAS $800. HE DOESN'T COOK WITH GAS ONLY HEAT AND HOT WATER. HE TURNED HIS HEAT DOWN TO 65 AND LESS DURING THE DAY BECAUSE HE WORKS. HE STATES HE CAN'T AFFORD TO PAY $325 A MONTH. HE WANTS THE PUC TO INVESTIGATE HIS BILL AND TO HAVE A BUDGET HE CAN DEAL WITH. |
| Z-00822458 | Closed | 12/4/2000 | COMPLAINANT STATES IN RESPONSE TO LTR OF 10/25/00, THE BUDGET PLAN OF $99 PER MONTH IS MUCH TOO HIGH. HIS TOTAL GROSS INCOME FROM D.P.W. IS ONLY $205 PER MONTH. HIS RENT IS $160, AS YOU CAN SEE HE CAN'T AFFORD THE PROPOSED BUDGET PLAN. HE WOULD LIKE THE BUDGET PLAN REDUCED TO ABOUT $20 - $25 PER MONTH. |
| Z-01680956 | Closed | 8/10/2004 | COMPLAINANT STATES IN THE EVENT THAT IT IS DETERMINED THAT SHE, IN FACE, DOES OWE THE STATED AMOUNTS AND THAT SHE IS RESPONSIBLE TO PAY FINANCE CHARG- ES, LATE FEES, ETC., THEN PLEASE TELL PGW THAT ANNA CAN AFFORD TO PAY $30 A MONTH TOWARD THE REPAYMENT OF HER OUTSTANDING BALANCE. |
Showing results 1726 - 1750 of 7448
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