Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20065972 | Closed | 3/7/2006 | COMPLAINANT STATES IN FEBRUARY OF 2005, THE COMPANY ASSERTED A METER READING ERROR. HE WANTS THE PUC TO EXAMINE THE ACTUAL USAGE AND BILLING RECORD AND TO ORDER THE COMPANY TO ADOPT AN APPROPRIATE BUDGET AMOUNT APPROXIMATING THE SEVERAL YEARS' HISTORY OF USAGE AND TO REFUND AND CEASE AND DESIST FROM ATTEMPTING TO COLLECT AN EXCESSIVE BUDGET AMOUNT OF EXCESSIVE AMOUNTS CLAIMED FOR PAST USAGE. |
| C-00003935 | Closed | 7/20/2000 | COMPLAINANT STATES IN JULY OF 1999, RECEIVED A REGULAR BILL AS PART OF THE CRP PROGRAM. HE PAID $69 A MONTH, HIS BALANCE WAS APPROXIMATELY $277.93. IN AUGUST OF 1999 AFTER HIS REGULAR AUTOMATED METER READING HIS BALANCE WAS $4,723.69. HE CALLED AND WENT IN TO THE OFFICE IN HIS NEIGHBORHOOD AND WAS TOLD IT WOULD BE CORRECTED. THE SEPTEMBER BILL CAME AND HE HAD A BALANCE OF $7,795.02 AND A DIFFERENT ACCOUNT NUMBER. SINCE THEN HE HAS NOT RECEIVED A GAS BILL AT ALL BUT HAS PAID HIS $69 PAYMENT EACH MONTH FOR THE PAST YEAR. THEY PROMISED HIM A BILL BUT AS OF 7/17/00 HE STILL HAS NOT RECEIVED ONE. HE WANTS A DOCUMENT FROM PHILADEPHIA GAS WORKS ITEMIZING HIS PAYMENTS FOR THE LAST YEAR AND TO WHICH ACCOUNT NUMBER THEY HAVE APPLIED THE PAYMENTS. HE ALSO WANTS A CORRECT BILL EVERY MONTH AND ON TIME WITH AN ACCOUNT NUMBER THAT HE KNOWS BELONGS TO HIM AND WITH A BALANCE THAT CORRECTLY REFLECTS HIS STATUS IN THE CRP PROGRAM. |
| C-00014980 | Closed | 2/23/2001 | COMPLAINANT STATES IN JUNE 2000, HE PAID PGW A TOTAL OF $708.38. HE STATES THIS IS IN RESPONSE TO HIS JUNE BILL. AT APPROXIMATELY THE SAME TIME PGW CHANGED HIS GAS METER IN JULY 2000, HE RECEIVED AN ADJUSTED BILL FOR $3,202. 75. PGW SAID THEY WOULD ADJUST IT BECAUSE THE METER WAS NOT READ FOR YEARS. HE WANTS PGW ADJUST THE BILL AND REMOVE ALL LATE CHARGES. |
| C-00003807 | Closed | 6/26/2000 | COMPLAINANT STATES IN MAY OF 1995, HE MOVED FROM PHILADELPHIA TO MAINE AND ASKED THAT THE GAS BE TURNED OFF AT 1809 PEMBERTON STREET, PHILADELPHIA. THEY FAILED TO DO THIS AND CONTINUED TO CHARGE HIM FOR SERVICE TO THIS ADDR- ESS AND EVENTUALLY SENT IT TO COLLECTION DESPITE HIS REPEATED ATTEMPTS TO CONTACT THEM. HE WANTS THE INFORMATION ON HIS CREDIT REPORT TO BE FIXED AND THE "DEBT" CANCELLED. |
| C-20028537 | Closed | 9/19/2002 | COMPLAINANT STATES IN NOVEMBER OF 2001 HER CARBON MONOXIDE DETECTOR WENT OFF AND SHE CALLED PGW. A TECHNICIAN CAME TO CHECK THE HEATER AND LEFT AFTER 5 MINUTES, TELLING HER HER HEATER WAS DIRTY. SHE HAD IT CLEANED BY A PRIVATE COMPANY 1 MONTH EARLIER. PGW CHARGED HER $50 FOR THIS VISIT. SHE WAS NOT TOLD OF THE FEE IN ADVANCE AND SHE HAS A PARTS AND LABOR PLAN. SHE WANTS THE PUC TO ORDER PGW TO REFUND THE $50 THAT SHE PAID FOR THIS INCIDENT. |
| Z-00982173 | Closed | 11/19/2001 | COMPLAINANT STATES IN OCTOBER 2000, SHE LEFT HER PROPERTY AT 5843 NEWTOWN AVENUE AFTER THE GAS COMPANY FAILED TO KEEP TWO APPOINTMENTS TO HAVE HER GAS SHUT OFF. SINCE THEN SHE HAS CONTINUED TO RECEIVE BILLS CHARGING HER FOR SERVICE AT A VACANT PROPERTY. THERE IS NO ELECTRIC AT THIS PROPERTY AND SHE FINDS IT IMPOSSIBLE THAT THESE BILLS ARE CORRECT. SHE HAS CALLED AND GONE TO THE GAS COMPANY COUNTLESS TIMES AND HAS RECEIVED MIXED INFORMATION EVERY TIME. SHE WOULD LIKE TO HAVE THESE BILLS REMOVED FROM HER NAME AND HAVE THIS RESOLVED. |
| C-20016119 | Closed | 9/7/2001 | COMPLAINANT STATES IN OCTOBER OF 2000, HIS GAS BILL WAS $800. HE DOESN'T COOK WITH GAS ONLY HEAT AND HOT WATER. HE TURNED HIS HEAT DOWN TO 65 AND LESS DURING THE DAY BECAUSE HE WORKS. HE STATES HE CAN'T AFFORD TO PAY $325 A MONTH. HE WANTS THE PUC TO INVESTIGATE HIS BILL AND TO HAVE A BUDGET HE CAN DEAL WITH. |
| Z-00822458 | Closed | 12/4/2000 | COMPLAINANT STATES IN RESPONSE TO LTR OF 10/25/00, THE BUDGET PLAN OF $99 PER MONTH IS MUCH TOO HIGH. HIS TOTAL GROSS INCOME FROM D.P.W. IS ONLY $205 PER MONTH. HIS RENT IS $160, AS YOU CAN SEE HE CAN'T AFFORD THE PROPOSED BUDGET PLAN. HE WOULD LIKE THE BUDGET PLAN REDUCED TO ABOUT $20 - $25 PER MONTH. |
| Z-01680956 | Closed | 8/10/2004 | COMPLAINANT STATES IN THE EVENT THAT IT IS DETERMINED THAT SHE, IN FACE, DOES OWE THE STATED AMOUNTS AND THAT SHE IS RESPONSIBLE TO PAY FINANCE CHARG- ES, LATE FEES, ETC., THEN PLEASE TELL PGW THAT ANNA CAN AFFORD TO PAY $30 A MONTH TOWARD THE REPAYMENT OF HER OUTSTANDING BALANCE. |
| Z-01706696 | Closed | 9/16/2004 | COMPLAINANT STATES IN THE LTR SHE RECEIVED IT STATED THAT SHE WAS TO PAY $565.52 BY 9/3/04. SHE STATES SHE CAN'T PAY THIS LUMP SUM BECAUSE SHE IS ON A LIMITED MONTHLY INCOME. |
| Z-00907913 | Closed | 4/17/2001 | COMPLAINANT STATES IN THE MONTH OF JULY 2000 - A REQUEST FOR A REFUND FOR HER CREDIT BALANCE WAS SUBMITTED BY PHA MANAGER JANICE BLOUNT. IN OCTOBER OF 2000 IN A TELEPHONE CONVERSATION WITH MR. SETTLES OF PGW, MRS. BLOUNT AGAIN REQUESTED THE CREDIT BALANCE. IN NOVEMBER SHE GOT A RECEIPT FROM PGW STATING HER CREDIT WAS $18 AND SOME ODD DOLLARS. IN JANUARY OF 2001 SHE ALSO RECEIVED A GAS BILL OF $291. SHE WANTS TO KNOW WHY SHE DID NOT RECEIVE ANY CREDIT BALANCE UNTIL AFTER THE PGW'S RATE HIKE, AND IF SHE STILL OR DID OWE THEM ANY MONEY, WHY DIDN'T THEY TAKE THE WHOLE REFUND AND STILL THEY DID NOT. |
| C-20067114 | Closed | 11/17/2006 | COMPLAINANT STATES INACCURATE INFORMATION WAS REPORTED BY THE COMPANY FOR TWO ACCOUNTS: 099779152 AND 009931211 TO TRANS UNION NATIONAL CREDIT BUREAU. SHE IS REQUESTING THAT THE PUC DIRECT THE COMPANY TO REMOVE THE DELINQUENCIES TO THE CREDIT BUREAU FOR THE SPECIFIED MONTHS ON EACH ACCOUNT TO CORRECT HER CREDIT REPORT. |
| F-2010-2200133 | Closed | 9/20/2010 | Complainant states incorrect and excessive charges on bill. She would like the PUC to remove excessive charges. |
| F-02062191 | Closed | 6/2/2006 | COMPLAINANT STATES INCORRECT CHARGES AND NOTICE OF TERMINATION OF SERVICE. SHE WOULD LIKE THE PUC TO REVIEW BILLS TO DETERMINE ACCURATE AMOUNT AND HELP WITH A PAYMENT ARRANGEMENTS. |
| F-01847554 | Closed | 2/24/2006 | COMPLAINANT STATES INCORRECT CHARGES AND QUALITY ISSUES WITH BILL. HE WOULD LIKE THE PUC TO INVESTIGATE AND HAVE OLD BILLS CORRECTED FOR ACTUAL USAGE. |
| C-20065950 | Closed | 3/2/2006 | COMPLAINANT STATES INCORRECT CHARGES AND QUALITY PROBLEM WITH SERVICE. HE WOULD LIKE THE PUC TO HOLD PGW RESPONSIBLE FOR THEIR ERRORS. |
| C-2015-2470586 | Closed | 2/11/2015 | Complainant states incorrect charges are on bill. |
| C-2013-2366740 | Closed | 5/16/2013 | Complainant states incorrect charges are on my bill. |
| C-2015-2462112 | Closed | 1/12/2015 | Complainant states incorrect charges are on my bill. Complaint against PGW for AMR adjustment in which PGW alleges meter tampering. |
| C-2014-2406304 | Closed | 2/20/2014 | Complainant states incorrect charges are on my bill. New meter was installed. First PGW said ERT not transmitting all gas usage, then they reported unit was actually running fast. |
| F-01981974 | Closed | 4/17/2006 | COMPLAINANT STATES INCORRECT CHARGES DUE TO FAILING TO MAKE ACTUAL READINGS AND HAVE MADE INACCURATE ESTIMATES. HE WOULD LIKE THE PUC TO DETERMINE TRUE AND ACCURATE USAGE OF GAS. |
| C-20066968 | Closed | 10/13/2006 | COMPLAINANT STATES INCORRECT CHARGES DUE TO NOT LIVING AT RESIDENCE. SHE WOULD LIKE THE PUC TO ONLY BILL FOR TIME AT RESIDENCE. |
| F-01837016 | Closed | 4/14/2006 | COMPLAINANT STATES INCORRECT CHARGES DUE TO SERVICE NOT BEING SHUT OFF WHEN ASKED. HE WOULD LIKE THE PUC TO HAVE ALL CHARGES AFTER REQUESTED TURN OFF DATE TAKEN OFF OF BILL. |
| F-02295534 | Closed | 10/5/2007 | COMPLAINANT STATES INCORRECT CHARGES ON BILL AFTER NEW METER AND 2 FOOT DRIVE INSTALLED. SHE WOULD LIKE THE PUC TO LOOK INTO BILLINGS AND HAVE THEM CORRECTED AND REFUND GIVEN. |
| C-2011-2232679 | Closed | 3/23/2011 | Complainant states incorrect charges on bill and descrimination. He would like the PUC to refund monies paid, determine he is not responsible for other account, and have PGW stop harrassing him about shut-off notices, etc. |
Showing results 1751 - 1775 of 7490
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