Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-02192616 | Closed | 10/9/2007 | COMPLAINANT STATES METER WAS FAULTY. HE DOES NOT WANT TO PAY WHAT COMPANY STATES IS DUE SINCE COMPANY DID NOT MAINTAIN EQUIPMENT PROPERLY. |
| C-20031648 | Closed | 10/27/2003 | COMPLAINANT STATES METER WAS NOT CALIBRATED RIGHT AND NOW HE HAS AN EXTREMELY HIGH BILL. HE WANTS COMPANY TO TAKE RESPONSIBILITY AND NOT CHARGE HIM FOR THE ERROR. |
| F-01001066 | Closed | 5/7/2003 | COMPLAINANT STATES METER WAS REMOVED FROM HOME AND READ AND THEN SHE RECEIVED BILL FOR $1,683.26. SHE FEELS THERE IS A DISCREPANCY. SHE WANTS THE DISPUTED AMOUNT TO BE REDUCED IN HALF. |
| C-20030060 | Closed | 4/14/2003 | COMPLAINANT STATES METER WAS REMOVED FROM HOME WITH ONE READING AND WHEN THEY BILLED HIM LATER THEY BILLED HIM FOR A DIFFERENT READING. HE WANTS HIS BILL ADJUSTED AND TO HAVE HIS MONEY RETURNED OR CREDITED TO ACCOUNT. |
| F-2012-2289455 | Closed | 2/15/2012 | Complainant states moved in to residence in February 2011. Complainant states that after hearing the residence was under new ownership, they moved out and did not return to the residence. Complainant states that they had a safety check prior to being told to call for service. Complainant states ended up getting a bill for $7103.33 on December 27, 2011. Complainant would like a zero balance, since they were not recieving any service. |
| Z-01709854 | Closed | 6/13/2005 | COMPLAINANT STATES NEEDS AN AGREEMENT THEY CAN AFFORD. |
| F-01354384 | Closed | 10/8/2004 | COMPLAINANT STATES NEEDS SOMEONE TO HELP THEM PROVE THAT THIS IS NOT THEIR BILL. |
| Z-01747131 | Closed | 10/18/2004 | COMPLAINANT STATES NEEDS TIME TO COME UP WITH THE MONEY, BY OCTOBER 6TH IS IMPOSSIBLE. |
| F-2012-2291741 | Closed | 3/1/2012 | Complainant states neighbors pavement caved in on gas pipes. Complainant states that when the meter was replaced that the meter was read wrong, and received a bill for over $4000. Complainant wants matter resolved, because they cannot afford a bill over $4000. |
| F-2010-2192624 | Closed | 8/9/2010 | Complainant states no bills were sent to him and service was never shut off after asking for service to be disconnected. He would like the PUC to have bill starting from 8/25/07 taken off of account. |
| C-20066408 | Closed | 5/25/2006 | COMPLAINANT STATES NO DEPOSIT AGREEMENT IN WRITING WITH TERMS OF DEPOSIT. HE WOULD LIKE THE PUC TO HAVE PGW PROVIDE NEW CUSTOMERS A WRITTEN DEPOSIT AGREEMENT WITH TERMS SO ALL OPTIONS ARE AVAILABLE. |
| C-20043252 | Closed | 6/24/2004 | COMPLAINANT STATES NOONE CAME OUT TO READ HER METER. WOULD LIKE TO KNOW IF HER BILLS ARE CORRECT FOR THE PAST 5 YEARS |
| C-2018-3003838 | Closed | 8/2/2018 | Complainant states not able to pay payment arrangement of 7/20/18. They are requesting a lower amount feasible according to their budget. They have received a shut-off notice. |
| C-20078024 | Closed | 8/4/2007 | COMPLAINANT STATES NOTICE OF TERMINATION AND PAYMENTS ARE TOO HIGH. SHE WOULD LIKE THE PUC TO HELP LOWER PAYMENTS DUE TO ARRANGEMENTS BASED ON OVERTIME WHICH IS NOT ALWAYS AVAILABLE. |
| C-20016626 | Closed | 12/17/2001 | COMPLAINANT STATES ON 1/8/01 THEY MOVED OUT OF THEIR BUILDING, THE PURPOSE FOR THAT WAS REMODELING WORK. THEY CALLED GAS COMPANY TO HAVE THEIR GAS TURNED OFF. THEY DID NOT RECEIVE A BILL FOR A COUPLE OF MONTHS AFTER MOVING BACK INTO BUILDING. THEY WANT THE $2,355.34 TO BE WIPED OUT. |
| F-00932941 | Closed | 9/12/2001 | COMPLAINANT STATES ON 11/14/00, HE FOUND LOSING GAS FROM GAS GRILL PIPE ON HIS BACKYARD. HE REPORTED ACCIDENT TO GAS COMPANY ON NEXT DAY. THEY TOLD HIM IT IS HIS RESPONSIBILITY TO PAY FOR LOST GAS BECAUSE IT IS GOING AFTER GAS METER. HE WANTS PHILADELPHIA GAS WORKS TO COUNT LOST CCF'S BY ACCIDENT WITH PRICES WHICH WAS ON NOVEMBER 15 OF 2000. |
| C-00014804 | Closed | 2/2/2001 | COMPLAINANT STATES ON 11/22/00 HER GAS HEATER WAS NOT WORKING. THE TEMPERAT- URE OUTSIDE WAS VERY COLD & SHE DIDN'T THINK SHE COULD STAY THERE THE NIGHT IN A VERY COLD HOUSE. SHE CALLED PGW AND AFTER SHE COULDN'T REACH NUMBER FOR COMPLAINTS, SHE CALLED THE EMERGENCY NUMBER. SHE TALKED TO SOMEONE AND THEY TOLD HER TO CALL A PLUMBER BECAUSE THEY COULDN'T HELP FOR AT LEAST A COUPLE MORE DAYS. SHE WANTS THE PUC TO HELP HER GET REIMBURSED FOR THE SERVICE CHARGE FROM A PLUMBER FOR HER EMERGENCY VISIT AS WAS RECOMMENDED BY PGW. |
| F-00917336 | Closed | 10/26/2001 | COMPLAINANT STATES ON 4/01 OF CONTACT WITH PGW, SHE SPOKE WITH PGW REPRESENT- ATIVE ABOUT BILLING STATEMENTS THEY TOLD HER THAT THERE WAS FAULTY EQUIPMENT INSTALLED IN HER HOUSE THAT SUBSEQUENTLY CAUSED EXAGGERATED AND MISLEADING BILLING STATEMENTS. THE PGW REP. AFTER ACKNOWLEDGING THAT THERE HAD BEEN AN EQUIPEMENT FAILURE, INSTRUCTED HER TO IGNORE ANY FUTURE BILLS UNTIL THE EQUIPMENT WAS REPAIRED OR REPLACED BY PGW. SHE STATES AFTER THE EQUIPMENT WAS REPLACED HER BILL WAS NOT CORRECTED ACCORDINGLY. |
| C-20016627 | Closed | 12/26/2001 | COMPLAINANT STATES ON 7/25/01, PHILADELPHIA GAS WORKS SENT A BILL IN THE AMOUNT OF $24,513.34 AND CONTINUES TO BILL THIS AMOUNT. THE CURRENT BILLING CYCLE FOR THAT BILLING TIME WAS $858.23. IN THE PAST, THE CORPORATION ALWAYS PAID ITS BILLS AND IS NOT AWARE OF THESE CHARGES. THEY WANT THE PUC TO HAVE PHILA GAS WORKS CORRECT THE ADDRESS ON THE BILLING AND INCLUDE SPECIFIC USAGE FOR THE BUSINESS OPERATED AT 6800 RIDGE AVENUE, INVESTIGATE WHAT THE BILLING IS FOR AND IF THE BILLING IS PROPER. ALSO, ORDER PHILA GAS WORKS TO PUT THE BUSINESS ON A PAYMENT PLAN WITHOUT INTEREST, ALSO PHILA GAS WORKS TO INVESTIG- ATE THIS MATTER FURTHER TO CORRECT ANY OVER BILLING THAT MAY BE THE CAUSE OF THE OVER BILLING, WAIVE ALL INTEREST, PENALTIES, AND LATE CHARGES FOR THE FELONIOUS BILLING. |
| Z-00810057 | Closed | 9/5/2000 | COMPLAINANT STATES ON 7/27/99 SHE RECEIVED A PGW GAS BILL FOR $5,268.07 FOR THAT BILLING PERIOD. SHE WENT TO PGW CUSTOMER SERVICE OFFICE AT 8TH & MONTG- OMERY TO DISPUTE THE AMOUNT. ON 8/24/99 SHE RECEIVED A PGW GAS BILL FOR $2,398.25 FOR THAT BILLING PERIOD. IN ADDITION, THE BALANCE OWED CONTINUED TO REFLECT THE PREVIOUS ERRONEOUS BILLING FOR JULY OF $5,268.07. SHE WAS TOLD AGAIN THAT THESE BILLINGS WER IN ERROR AND IT WOULD BE CORRECTED. SHE STATES THESE ERRONEOUS BILLINGS CONTINUED ON HER PGW ACCOUNT THROUGH 7/1/00. PGW RECORDS INCORRECTLY SHOWED HER ACCOUNT AS OWING $9,935.46 AS OF 7/12/00, SHE STATES THAT PGW HAS FAILED TO MAINTAIN ITS OBLIGATIONS UNDER PGW GAS SERV- ICE TARIFF NUMBER 10 AND SHE ALSO WANTS THIS MATTER TO BE FIXED. |
| C-20042701 | Closed | 3/26/2004 | COMPLAINANT STATES ON 8/28/03 THE GAS COMPANY GAINED ENTRY TO HER PROPERTY USING A LOCKSMITH AND USED ANIMAL CONTROL TO RESTRAIN HER DOG. SHE WANTS THE PUC TO MAKE PHILA GAS WORKS PAY FOR THE COST OF THE REPAIR ON HER DOOR. |
| Z-01774404 | Closed | 2/14/2005 | COMPLAINANT STATES ON 9/14/04 PGW CAME TO TERMINATE THEIR GAS SERVICE AND PGW IN ERROR SHUT-OFF THEIR NEIGHBOR'S GAS SERVICE. THEY CALLED PGW ABOUT THIS AND WAS TOLD THAT THERE SERVICE WAS SHUT-OFF WHEN IT WAS NOT. THEY WANT THE PUC TO HAVE PGW TO NOT DISCONNECT THEIR SERVICES, TO WAIVE ALL OTHER CHARGES (SECURITY DEPOSITS, TURN ON FEES, ETC), TO BE ALLOWED TO PAY OFF THE $232 OWED AND THAT AN AGREEMENT BE MADE FOR THE MONTHS OF SERVICE THAT THEY HAD NOT RECEIVED A CURRENT BILL AFTER REQUESTING ONE SEVERAL TIMES. |
| F-01527633 | Closed | 8/25/2004 | COMPLAINANT STATES ON 9/16/03, A METER TEST WAS COMPLETED AND THE TEST HAD INDICATED THAT THE METER WAS 2.151% FAST AND A CREDIT OF $133.85 HAD BEEN APPLIED TO THE ACCOUNT. THEY BEG TO DIFFER WITH PGW AS THEY PAID IN ADDITION TO WHAT THE ESTIMATED BILL FROM $40 TO $70 EACH MONTH. THERE IS NO WAY THEY OWE THE AMOUNT IN DISPUTE. |
| F-00872339 | Closed | 10/1/2001 | COMPLAINANT STATES ON 9/6/00 HIS GAS BILL WAS $20.34 WHICH HE PAID BRINGING HIS BILL TO ZERO. ON THE NEXT BILL, IT HAD JUMPED TO OVER $1,200, EVEN THOUGH HE USED ONLY 14 CCF OF GAS FROM AUGUST TO SEPTEMBER 11, 2000. HE WOULD LIKE THE ERRONEOUS CHARGES REMOVED FROM HIS PHILADELPHIA GAS WORKS BILL. HE ALSO WOULD LIKE AN EXPLANATION OF WHERE THESE MYSTERIOUS CHARGES CAME FROM. |
| F-2010-2201412 | Closed | 9/27/2010 | Complainant states on August 17, 2010, PGW put a lien on his property in the amount of $19,781.88. He wants the lien removed from his property ASAP, because he is not responsible for these charges - as they are from his tenants. |
Showing results 1876 - 1900 of 7448
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