Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20028182 | Closed | 7/18/2002 | COMPLAINANT STATES PGW HAS HAD 2 PERIODS OF NOT GENERATING AND MAILING STATE- MENTS FOR HIS REVIEW. PGW CLAIMS THEY MADE A METER-SERVICE ADJUSTMENT THAT RESULTED IN VERY HIGH BILL. PGW HAS INITIATED AND CONTINUED BILLING LATE CHARGES AND PENALTIES EVEN THOUGH ACCOUNT IS IN DISPUTE. HE WANTS PUC TO EN- FORCE ALL CONSUMER-PROTECTION & REGULATORY LAWS PGW HAS VIOLATED, DISMISS UNFOUNDED GAS CHARGES, AND TAKE WHATEVER STEPS NECESSARY TO INSURE PROTECTION OF OTHER CONSUMERS FROM PGW'S TYRANNY. |
| C-00004355 | Closed | 10/24/2000 | COMPLAINANT STATES PGW HAS MISREAD HIS GAS USAGE AND OVERCHARGED HIM. HE WANTS HIS BILLS ADJUSTED AND HE ALSO WANTS COMPENSATION FOR HIS TIME. |
| C-20016534 | Closed | 11/30/2001 | COMPLAINANT STATES PGW HAS NOT APPLIED ALL RECEIPTS/PAYMENTS TO THEIR ACCOUNT TO REFLECT CORRECT BALANCE DUE. THEY WANT THE PUC TO COMPARE ALL THE CHARGES AND THE PAYMENTS SINCE 1997. |
| C-2009-2138115 | Closed | 10/26/2009 | Complainant states PGW has placed a lien on his property. |
| C-2011-2218474 | Closed | 12/29/2010 | Complainant states PGW has placed liens against his property due to his tenants not paying their gas bill. |
| F-00914920 | Closed | 1/16/2003 | COMPLAINANT STATES PGW HAS SUBMITTED FALSE, OR INCORRET DOCUMENTATION USED TO DETERMINE AMOUNT OF GAS USED. HE WANTS TO BE BILLED ONLY FOR THE AMOUNT OF GAS SERVICE USED AT THIS RESIDENCE. |
| F-2022-3033740 | Closed | 7/12/2022 | Complainant states PGW improperly shut off her gas service, denied her restoration of service, and improperly calculated charges as a precondition to restoring her gas service. |
| Z-00927572 | Closed | 12/3/2001 | COMPLAINANT STATES PGW INSTALLED A NEW METER IN HOUSE APPROXIMATELY THREE YEARS AGO. AFTER THE INSTALLATION PGW DID NOT SEND COMPLAINANT A GAS BILL. THEY CONTACTED PGW SEVERAL TIMES FOR ABOUT THREE MONTHS, BUT THEY STILL DID NOT RECEIVE A BILL. AFTER TWO YEARS PGW DECIDES TO SEND THEM A BILL FOR OVER $3,000. COMPLAINANTS WANTS THE PUC TO TELL PGW THAT THEY CAN NOT AFFORD THEIR AVERAGE GAS USAGE PLUS ADDITIONAL AMOUNT ON A BALANCE WHICH WAS NOT THEIR FAULT. |
| C-20043472 | Closed | 8/9/2004 | COMPLAINANT STATES PGW IS ACUSING HER OF USING GAS BEFORE SHE MOVED INTO THE HOUSE. WOULD LIKE PGW TO CONNECT HER GAS UP AND NOT CHARGE HER FOR GAS SHE DIDNT USE. |
| Z-01747071 | Closed | 10/18/2004 | COMPLAINANT STATES PGW IS ASKING FOR $700, WHICH SHE DOESN'T HAVE. SHE IS ASKING FOR ANOTHER CRP AGREEMENT THAT SHE CAN AFFORD TO PAY. |
| C-20042292 | Closed | 1/2/2004 | COMPLAINANT STATES PGW IS BILLING $27,573 BECAUSE OF INACCURATE BILLING FROM SEPT 1999 THROUGH APRIL 2003. THEY WANT PGW TO BE PREVENTED FROM THIS EXCESS IVE BILLING DUE TO THEIR OWN ERRORS OR TO ACCEPT 33% OF THE DISPUTED AMOUNT. |
| C-20055074 | Closed | 8/1/2005 | COMPLAINANT STATES PGW IS CHARGING HER FOR BILLS FOR AN ADDRESS WHERE SHE NO LONGER LIVES. SHE WOULD LIKE FOR THE AMOUNT TO BE CLEARD SINCE SHE HAS PROOF OF OUT OF STATE RESIDENCY SINCE MARCH OF 1999. |
| C-20030773 | Closed | 7/16/2003 | COMPLAINANT STATES PGW IS CHARGING THEM EXCESSIVE AMOUNT OF DOLLARS ON THEIR MONTHLY BILL. |
| C-20028556 | Closed | 9/27/2002 | COMPLAINANT STATES PGW IS OVERCHARGING AND RIPPING HIM OFF. HE KEEPS GETTING WRONG BILL STATEMENTS. HE WANTS PUC TO GIVE HIM A FAIR PAYMENT AND FIND OUT WHY HIS BILL IS SO HIGH IN SUMMER. |
| C-2010-2197898 | Closed | 9/3/2010 | Complainant states PGW is overcharging her on her monthly bill since she has purchased a new heating system to cut costs but bill didn't change. She would also like to request a new meter since hers is from the 1970's. She would also like a payment agreement. |
| Z-01449403 | Closed | 10/6/2003 | COMPLAINANT STATES PGW IS REQUESTING HER TO PAY $2,071.91 TOWARDS HER ACCOUNT SHE FEELS THAT SHE IS NOT TOTALLY RESPONSIBLE FOR THIS BALANCE. SHE WANTS THE PUC TO HELP HER AND MAKE AN AGREEMENT AFFORDABLE WITH HER INCOME. |
| F-01251596 | Closed | 4/23/2003 | COMPLAINANT STATES PGW IS TRYING TO OVERCHARGE HER FOR SERVICES IN 1998 THAT WAS SUPPOSE TO BEEN ESTIMATED READINGS, WHEN HER BILLS SAY THEY WERE ACTUAL READINGS. SHE WANTS THE PUC TO INVESTIGATE THIS PROPERLY. |
| C-00015237 | Closed | 4/9/2001 | COMPLAINANT STATES PGW IS UNRESPONSIVE AND ANACCESSIBLE. HE PURCHASED A HOME IN PHILADELPHIA (AN EXCEPTION TO THE CURRENT TREND) IN 1999. IT TOOK 1 1/2 YEARS AND FOUR VISITS BY EITHER HIM OR THE PAST OWNER TO THE PGW OFFICE TO HAVE THE GAS SERVICE CHANGED TO HIS NAME. HE WANTS THE PUC TO HOLD PGW EMPLOYEES ACCOUNTABLE FOR THEIR RESPONSIBILITY TO READ METERS MONTHLY, AND FOR THE UNFULFILLED SERVICE REQUESTS. |
| C-2010-2190634 | Closed | 7/29/2010 | Complainant states PGW never came out to inspect her foreign load complaint. |
| C-00004284 | Closed | 10/4/2000 | COMPLAINANT STATES PGW NEVER SENT HER A BILL FOR A LEAK SHE HAD FIXED FROM HER OLD HOUSE. SHE HAD SINCE BEEN CHARGED WITH VARIOUS FEES DUE TO THIS AND SHE BELIEVES THESE COSTS SHOULD BE REDUCED. SHE ALSO WANTS A NEW PAYMENT PLAN OF $40 TO $50 PER MONTH. |
| Z-01129812 | Closed | 9/19/2002 | COMPLAINANT STATES PGW OVERBILLED HIM FROM 10/01 TO 4/02. HE WANTS PUC TO CORRECT THE OVERCHARGE AND HAVE PGW CHARGE ONLY WHAT HE OWES. |
| C-20028521 | Closed | 9/18/2002 | COMPLAINANT STATES PGW OVERBILLED THEM IN THE AMOUNT OF $2,837.75. THEY ASKED FOR AN EXPLANATION AND RECEIVED NONE. THEY WANT PUC TO ADJUST THEIR BILL TO ELIMINATE THIS OVERCHARGE. |
| C-20043422 | Closed | 7/23/2004 | COMPLAINANT STATES PGW OVERCHARGED THEIR COMPANY FOR THE PERIOD OF 8/18/99 - 5/19/00. THE COMPLAINANT WANTS THE PUC TO REVIEW THE PAST BILLING AND TO DETERMINE A CREDIT OF $2,429.64 IS NEEDED. |
| F-2011-2224330 | Closed | 1/31/2011 | Complainant states PGW put a previous bill unjustly on his account. |
| C-00015525 | Closed | 5/24/2001 | COMPLAINANT STATES PGW RATES ARE OUTRAGEOUSLY HIGH AND MUST BE REDUCED IMMED- IATELY. SHE STATES SHE IS A SENIOR CITIZEN WITH A VERY LIMITED INCOME AND SHE CAN NOT AFFORD TO PAY THESE HIGH RATES. |
Showing results 1951 - 1975 of 7448
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