Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20078156 | Closed | 8/16/2007 | COMPLAINANT STATES PGW DOES NOT BILL THEM MONTHLY BUT RATHER YEARLY. THEY WOULD LIKE TO SIT DOWN WITH A REPRESENTATIVE WHO COULD EXPLAIN TO THEM WHY A BILL OF THIS MAGNITUDE IS SENT TO THEM ONCE A YEAR AND THREATENED TO SHUT OFF THE GAS EVERY OTHER DAY. THEY NEED A REASONABLE AGREEMENT TO PAY THEIR BILL IN INSTALLMENTS. |
| F-01717609 | Closed | 5/5/2005 | COMPLAINANT STATES PGW FAILED TO PERFORM ACTUAL METER READING FOR 9 1/2 YEARS SENDING ONLY ESTIMATED BILLS, IN VIOLATION OF ITS TARIFF AND OF PUC REGULA- TIONS. PGW'S MAKE UP BILL IS UNSUPPORTED BY ANY COMPETENT EVIDENCE AND IS IN- ACCURATE. THE MAKE UP BILL WAS $9479.03, SUBSEQUENTLY REDUCED TO $6,087.37. ALSO,PGW'S MAKE UP BILL CONTAINS CHARGES FOR GAS CONSUMPTION OUTSIDE THE STATUTE OF LIMITATIONS OF FOUR YEARS. |
| F-01099289 | Closed | 8/29/2002 | COMPLAINANT STATES PGW FAILED TO PROVIDE HER IMPORTANT INFORMATION IN REGARD TO BUDGET PLAN REQUIREMENT/RENEWALS. HER PERSONAL INFORMATION WAS HANDED OVER TO A COLLECTION COMPANY WHO HARASSES HER. SHE BELIEVES SHE IS ONE OF THE CUSTOMERS OVERCHARGED BY PGW. SHE WANTS PUC TO REQUEST A FULL USAGE/RATE IN- VESTIGATION INTO HER ACCOUNT AND HAVE ACCOUNT PAID IN FULL USING MONIES THAT WERE OVERCHARGED TO PA CUSTOMERS. SHE WANTS A FULL BILLING REFUND SINCE SHE WAS NOT AFFORDED AN APPROPRIATE LEVEL OF SERVICE INFORMATION AS A NEW CUSTO- MER AND A MANUAL RELATIVE TO BUDGET PROGRAM. |
| F-02108494 | Closed | 5/2/2007 | COMPLAINANT STATES PGW HAD PROBLEMS WITH THEIR TENANT. THEY WANT THE PUC TO STOP THE CHEATING BY TENANTS; TURN OFF GAS WHEN TOLD BY THE OWNER; REMOVE ALL NEGATIVE STATEMENTS ON THE CREDIT REPORT OF LACOF AND TRAIN PGW STAFF SO THAT OWNERS WILL NOT SUFFER BECAUSE OF TENANT TRICKS. |
| F-01105394 | Closed | 11/12/2002 | COMPLAINANT STATES PGW HAS BEEN ESTIMATING BILLS SINCE 1997. THE BILLS HE RECEIVED IN 2001 AND 2002 ARE BASED ON ESTIMATES, NOT DOCUMENTED USE. HE WANTS PUC TO REQUITRE PGW TO PROVIDE DOCUMENTATION OF ACTUAL USAGE FOR BILLS IN QUESTION OR THROW BILLS OUT AND NEGOTIATE A MORE REASONABLE SETTLEMENT. |
| C-20028491 | Closed | 9/13/2002 | COMPLAINANT STATES PGW HAS BEEN UNABLE TO PROVE THAT SHE OWES $5,000 BUT THEY CONTINUE TO PUT IT ON HER ACCOUNT AND ARE THREATENING TO SHUT OFF HER GAS. THEY ARE REFUSING A PAYMENT PLAN FOR THE AMOUNT SHE DOES OWE. SHE WANTS A HEARING TO SETTLE THE MATTER OF THE $5,000 AND A PAYMENT PLAN SET UP FOR THE AMOUNT SHE DOES OWE. |
| C-20016432 | Closed | 11/1/2001 | COMPLAINANT STATES PGW HAS CHANGED HIS ACCOUNT NUMBER NUMEROUS TIMES SINCE 1995. HE ALSO STATES THEY HAVE SHUT OFF HIS GAS THEY STATE FOR NON-PAYMENT OF BILLS. HE STATES THEY REFUSED TO REVIEW HIS CASE. HE WANTS THE ADD ON CHARGES RELIEVED AND THE STRAIGHTENED OUT. |
| C-00004289 | Closed | 10/5/2000 | COMPLAINANT STATES PGW HAS COST HER DAMAGES AND GIVEN HER UNSAFE LIVING CONDITIONS. SHE WANTS RELEASED TO HER THEIR RECORDS OF ALL OF THE EVENTS THAT TOOK PLACE AND ALSO WANTS AN ESTIMATE ON THE REPAIRS. |
| C-20039160 | Closed | 1/7/2003 | COMPLAINANT STATES PGW HAS ENTERED INTO A CONTRACT WITH A THIRD PARTY CON- TRACTOR TO PERFORM COLLECTIONS WORK WHICH IS A VIOLATION OF 52 PA CODE 56.97. THEY WANT PGW TO USE ONLY UTILITY EMPLOYEES TO PROVIDE CUSTOMER CONTACTS, TO HAVE PUC TAKE ANY ACTIONS NECESSARY FOR SAFETY, ACCOMMODATION, AND CONVEN- IENCE OF THE PUBLIC, AND PETITION FOR ISSUANCE OF INTERIM EMERGENCY ORDER. SEE P-00032018 FOR DECLARATORY ORDER RE: OUTSOURCING OF COLLECTION'S CALLS OR IN THE ALTERNATIVE, WAIVER OF 52 PA. CODE 56.97 FILED BY PHILADELPHIA GAS WORKS. |
| C-20028182 | Closed | 7/18/2002 | COMPLAINANT STATES PGW HAS HAD 2 PERIODS OF NOT GENERATING AND MAILING STATE- MENTS FOR HIS REVIEW. PGW CLAIMS THEY MADE A METER-SERVICE ADJUSTMENT THAT RESULTED IN VERY HIGH BILL. PGW HAS INITIATED AND CONTINUED BILLING LATE CHARGES AND PENALTIES EVEN THOUGH ACCOUNT IS IN DISPUTE. HE WANTS PUC TO EN- FORCE ALL CONSUMER-PROTECTION & REGULATORY LAWS PGW HAS VIOLATED, DISMISS UNFOUNDED GAS CHARGES, AND TAKE WHATEVER STEPS NECESSARY TO INSURE PROTECTION OF OTHER CONSUMERS FROM PGW'S TYRANNY. |
| C-00004355 | Closed | 10/24/2000 | COMPLAINANT STATES PGW HAS MISREAD HIS GAS USAGE AND OVERCHARGED HIM. HE WANTS HIS BILLS ADJUSTED AND HE ALSO WANTS COMPENSATION FOR HIS TIME. |
| C-20016534 | Closed | 11/30/2001 | COMPLAINANT STATES PGW HAS NOT APPLIED ALL RECEIPTS/PAYMENTS TO THEIR ACCOUNT TO REFLECT CORRECT BALANCE DUE. THEY WANT THE PUC TO COMPARE ALL THE CHARGES AND THE PAYMENTS SINCE 1997. |
| C-2009-2138115 | Closed | 10/26/2009 | Complainant states PGW has placed a lien on his property. |
| C-2011-2218474 | Closed | 12/29/2010 | Complainant states PGW has placed liens against his property due to his tenants not paying their gas bill. |
| F-00914920 | Closed | 1/16/2003 | COMPLAINANT STATES PGW HAS SUBMITTED FALSE, OR INCORRET DOCUMENTATION USED TO DETERMINE AMOUNT OF GAS USED. HE WANTS TO BE BILLED ONLY FOR THE AMOUNT OF GAS SERVICE USED AT THIS RESIDENCE. |
| F-2022-3033740 | Closed | 7/12/2022 | Complainant states PGW improperly shut off her gas service, denied her restoration of service, and improperly calculated charges as a precondition to restoring her gas service. |
| Z-00927572 | Closed | 12/3/2001 | COMPLAINANT STATES PGW INSTALLED A NEW METER IN HOUSE APPROXIMATELY THREE YEARS AGO. AFTER THE INSTALLATION PGW DID NOT SEND COMPLAINANT A GAS BILL. THEY CONTACTED PGW SEVERAL TIMES FOR ABOUT THREE MONTHS, BUT THEY STILL DID NOT RECEIVE A BILL. AFTER TWO YEARS PGW DECIDES TO SEND THEM A BILL FOR OVER $3,000. COMPLAINANTS WANTS THE PUC TO TELL PGW THAT THEY CAN NOT AFFORD THEIR AVERAGE GAS USAGE PLUS ADDITIONAL AMOUNT ON A BALANCE WHICH WAS NOT THEIR FAULT. |
| C-20043472 | Closed | 8/9/2004 | COMPLAINANT STATES PGW IS ACUSING HER OF USING GAS BEFORE SHE MOVED INTO THE HOUSE. WOULD LIKE PGW TO CONNECT HER GAS UP AND NOT CHARGE HER FOR GAS SHE DIDNT USE. |
| Z-01747071 | Closed | 10/18/2004 | COMPLAINANT STATES PGW IS ASKING FOR $700, WHICH SHE DOESN'T HAVE. SHE IS ASKING FOR ANOTHER CRP AGREEMENT THAT SHE CAN AFFORD TO PAY. |
| C-20042292 | Closed | 1/2/2004 | COMPLAINANT STATES PGW IS BILLING $27,573 BECAUSE OF INACCURATE BILLING FROM SEPT 1999 THROUGH APRIL 2003. THEY WANT PGW TO BE PREVENTED FROM THIS EXCESS IVE BILLING DUE TO THEIR OWN ERRORS OR TO ACCEPT 33% OF THE DISPUTED AMOUNT. |
| C-20055074 | Closed | 8/1/2005 | COMPLAINANT STATES PGW IS CHARGING HER FOR BILLS FOR AN ADDRESS WHERE SHE NO LONGER LIVES. SHE WOULD LIKE FOR THE AMOUNT TO BE CLEARD SINCE SHE HAS PROOF OF OUT OF STATE RESIDENCY SINCE MARCH OF 1999. |
| C-20030773 | Closed | 7/16/2003 | COMPLAINANT STATES PGW IS CHARGING THEM EXCESSIVE AMOUNT OF DOLLARS ON THEIR MONTHLY BILL. |
| C-20028556 | Closed | 9/27/2002 | COMPLAINANT STATES PGW IS OVERCHARGING AND RIPPING HIM OFF. HE KEEPS GETTING WRONG BILL STATEMENTS. HE WANTS PUC TO GIVE HIM A FAIR PAYMENT AND FIND OUT WHY HIS BILL IS SO HIGH IN SUMMER. |
| C-2010-2197898 | Closed | 9/3/2010 | Complainant states PGW is overcharging her on her monthly bill since she has purchased a new heating system to cut costs but bill didn't change. She would also like to request a new meter since hers is from the 1970's. She would also like a payment agreement. |
| Z-01449403 | Closed | 10/6/2003 | COMPLAINANT STATES PGW IS REQUESTING HER TO PAY $2,071.91 TOWARDS HER ACCOUNT SHE FEELS THAT SHE IS NOT TOTALLY RESPONSIBLE FOR THIS BALANCE. SHE WANTS THE PUC TO HELP HER AND MAKE AN AGREEMENT AFFORDABLE WITH HER INCOME. |
Showing results 1951 - 1975 of 7490
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