Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01251596 | Closed | 4/23/2003 | COMPLAINANT STATES PGW IS TRYING TO OVERCHARGE HER FOR SERVICES IN 1998 THAT WAS SUPPOSE TO BEEN ESTIMATED READINGS, WHEN HER BILLS SAY THEY WERE ACTUAL READINGS. SHE WANTS THE PUC TO INVESTIGATE THIS PROPERLY. |
| C-00015237 | Closed | 4/9/2001 | COMPLAINANT STATES PGW IS UNRESPONSIVE AND ANACCESSIBLE. HE PURCHASED A HOME IN PHILADELPHIA (AN EXCEPTION TO THE CURRENT TREND) IN 1999. IT TOOK 1 1/2 YEARS AND FOUR VISITS BY EITHER HIM OR THE PAST OWNER TO THE PGW OFFICE TO HAVE THE GAS SERVICE CHANGED TO HIS NAME. HE WANTS THE PUC TO HOLD PGW EMPLOYEES ACCOUNTABLE FOR THEIR RESPONSIBILITY TO READ METERS MONTHLY, AND FOR THE UNFULFILLED SERVICE REQUESTS. |
| C-2010-2190634 | Closed | 7/29/2010 | Complainant states PGW never came out to inspect her foreign load complaint. |
| C-00004284 | Closed | 10/4/2000 | COMPLAINANT STATES PGW NEVER SENT HER A BILL FOR A LEAK SHE HAD FIXED FROM HER OLD HOUSE. SHE HAD SINCE BEEN CHARGED WITH VARIOUS FEES DUE TO THIS AND SHE BELIEVES THESE COSTS SHOULD BE REDUCED. SHE ALSO WANTS A NEW PAYMENT PLAN OF $40 TO $50 PER MONTH. |
| Z-01129812 | Closed | 9/19/2002 | COMPLAINANT STATES PGW OVERBILLED HIM FROM 10/01 TO 4/02. HE WANTS PUC TO CORRECT THE OVERCHARGE AND HAVE PGW CHARGE ONLY WHAT HE OWES. |
| C-20028521 | Closed | 9/18/2002 | COMPLAINANT STATES PGW OVERBILLED THEM IN THE AMOUNT OF $2,837.75. THEY ASKED FOR AN EXPLANATION AND RECEIVED NONE. THEY WANT PUC TO ADJUST THEIR BILL TO ELIMINATE THIS OVERCHARGE. |
| C-20043422 | Closed | 7/23/2004 | COMPLAINANT STATES PGW OVERCHARGED THEIR COMPANY FOR THE PERIOD OF 8/18/99 - 5/19/00. THE COMPLAINANT WANTS THE PUC TO REVIEW THE PAST BILLING AND TO DETERMINE A CREDIT OF $2,429.64 IS NEEDED. |
| F-2011-2224330 | Closed | 1/31/2011 | Complainant states PGW put a previous bill unjustly on his account. |
| C-00015525 | Closed | 5/24/2001 | COMPLAINANT STATES PGW RATES ARE OUTRAGEOUSLY HIGH AND MUST BE REDUCED IMMED- IATELY. SHE STATES SHE IS A SENIOR CITIZEN WITH A VERY LIMITED INCOME AND SHE CAN NOT AFFORD TO PAY THESE HIGH RATES. |
| C-2010-2188984 | Closed | 7/15/2010 | Complainant states PGW received all monies due when house was sold. They would like the PUC to return monies that was given to PGW during sale of home. |
| C-00014740 | Closed | 1/22/2001 | COMPLAINANT STATES PGW REFUSES TO OBTAIN PARTS TO REPAIR HIS RANGE. THEY CLAIM THAT PART IS NOT AVAILABLE FROM THEIR DISTRIBUTOR (WOULD NOT TELL HIM WHO IT IS) AND YET ROPER (RANGE MANUFACTURER) SAYS PARTS ARE AVAILABLE. ALSO PGW SUPERVISORS WERE REQUESTED TO CALL (11/14/00 AND 11/27/00) AND NO CALL WAS EVER RECEIVED. HE WANTS HIS PROBLEM FIXED. |
| C-20028855 | Closed | 11/7/2002 | COMPLAINANT STATES PGW REMOVED TOILET TANK IN BASEMENT WHEN REPLACING SEC- TIONS OF GAS LINE. PGW SAID THEY WOULD REPLACE IT AND HAVE NOT DONE SO. HE WANTS PUC TO HAVE PGW RESTORE TOILET TO WORKING CONDITION. |
| F-01172502 | Closed | 4/25/2003 | COMPLAINANT STATES PGW SAID THAT HE DEFAULTED IN JUNE 2002, SINCE THAT DATE HE HAS BEEN SENDING MORE THAN THE AGREEMENT CALLED FOR AND THAT WAS TO BE APPLIED TO THE JUNE 2002 DEFAULT. |
| F-2010-2187139 | Closed | 7/9/2010 | Complainant states PGW said that his meter was tampered with and that there was a bypass on it and according to Edward, this is not true. |
| C-20016473 | Closed | 11/13/2001 | COMPLAINANT STATES PGW SENT HER A ENORMOUS BILL. THEY STATE THE BILL IS FOR HER METER SINCE IT HAD NOT BEEN READ IN THE LAST 2 YEARS. COMPLAINANT STATES THAT PGW SAYS HER BILL HAS BEEN ESTIMATED DURING THAT TIME. SHE SAYS THAT HER BILL WHEN THE METER IS READ IS APPOX. $32.00 A MONTH. |
| Z-01713366 | Closed | 9/23/2004 | COMPLAINANT STATES PGW STATES HIS TOTAL BALANCE IS $3,263.05. HE STATES THAT IS REALLY HIGH FOR A ROW HOUSE. HE WANTS THE PUC TO CHECK ON THE RIGHT BALA- NCE. |
| C-2009-2148005 | Closed | 12/16/2009 | Complainant states PGW terminated her service & refuses to turn it back on because of illegal usage. She wants her service restored, all charges associated with allegedly stolen gas removed & PGW to be fined. |
| Z-01799163 | Closed | 2/3/2005 | COMPLAINANT STATES PGW TERMINATED HER SERVICE WITHOUT SENDING ANY NOTICES. SHE IS ALSO REQUESTING TO MAKE A LOW PAYMENT. |
| C-20043523 | Closed | 8/12/2004 | COMPLAINANT STATES PGW TRANSFERRED ARREARAGE ON A GAS BILL TO HIM AFTER RENTER HAD FRADULANTLY FILED A COMPLAINT TO PUC UPON EVICTION & TERMINATION. HE WANTS THE PUC TO ORDER PGW TO WAIVE AND FORGIVE ALL CHARGES ON ACCOUNT # 111872438 IN HIS ACCOUNT. |
| C-20016180 | Closed | 9/17/2001 | COMPLAINANT STATES PGW TURNED OFF HIS GAS WITH NO NONE CAUSE. |
| F-00857796 | Closed | 8/23/2001 | COMPLAINANT STATES PGW UNDERESTIMATED HIS BILLS AND FAILED TO OBTAIN AN ACCU- RATE READING DURING THIS PERIOD. HE FEELS PGW SHOULD BE RESPONSIBLE FOR THE ENTIRE AMOUNT OF THE BILL, AS THIS WAS THEIR DOING & NO FAULT OF HIS. HE WANTS PGW TO ERASE OR AT LEAST GRANT HIM A LARGER CREDIT THAN $110. |
| C-20030045 | Closed | 4/14/2003 | COMPLAINANT STATES PGW VOIDED HIS CRP AGREEMENT AND MADE A DIFFERENT ONE WITH HIS WIFE WHICH HE CAN NOT AFFORD. HE WANTS PUC TO MODIFY HIS BILL. |
| C-20028809 | Closed | 11/1/2002 | COMPLAINANT STATES PGW WANTS HER TO PAY OFF BILL FROM OLD ADDRESS. SHE WOULD LIKE TO BE PUT ON A SMALL PAYMENT PLAN |
| C-20028365 | Closed | 8/22/2002 | COMPLAINANT STATES PGW WANTS HIM TO PAY BUDGET PLUS EXCESS USAGE WHICH HE FEELS IS UNFAIR. HE ALSO SAYS HIS BALANCE IS NOT GOING DOWN. IN 1998 PGW SAID THEY DID NOT GET HIS GRANT AND EVEN THOUGH HE SHOWED A COPY TO PGW THEY ARE STILL CHARGING HIM. HE WANTS PGW TO KEEP HIS BUDGET AMOUNT AT $44 AND THERE SHOULD BE NO OTHER CHARGES. |
| Z-01666848 | Closed | 7/19/2004 | COMPLAINANT STATES PGW WANTS THEM ON A SCHEDULED PAYMENT PLAN MONTHLY, THEY DO NOT WANT A PAYMENT PLAN. |
Showing results 1976 - 2000 of 7490
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