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Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
F-01251596 Closed 4/23/2003 COMPLAINANT STATES PGW IS TRYING TO OVERCHARGE HER FOR SERVICES IN 1998 THAT WAS SUPPOSE TO BEEN ESTIMATED READINGS, WHEN HER BILLS SAY THEY WERE ACTUAL READINGS. SHE WANTS THE PUC TO INVESTIGATE THIS PROPERLY.
C-00015237 Closed 4/9/2001 COMPLAINANT STATES PGW IS UNRESPONSIVE AND ANACCESSIBLE. HE PURCHASED A HOME IN PHILADELPHIA (AN EXCEPTION TO THE CURRENT TREND) IN 1999. IT TOOK 1 1/2 YEARS AND FOUR VISITS BY EITHER HIM OR THE PAST OWNER TO THE PGW OFFICE TO HAVE THE GAS SERVICE CHANGED TO HIS NAME. HE WANTS THE PUC TO HOLD PGW EMPLOYEES ACCOUNTABLE FOR THEIR RESPONSIBILITY TO READ METERS MONTHLY, AND FOR THE UNFULFILLED SERVICE REQUESTS.
C-2010-2190634 Closed 7/29/2010 Complainant states PGW never came out to inspect her foreign load complaint.
C-00004284 Closed 10/4/2000 COMPLAINANT STATES PGW NEVER SENT HER A BILL FOR A LEAK SHE HAD FIXED FROM HER OLD HOUSE. SHE HAD SINCE BEEN CHARGED WITH VARIOUS FEES DUE TO THIS AND SHE BELIEVES THESE COSTS SHOULD BE REDUCED. SHE ALSO WANTS A NEW PAYMENT PLAN OF $40 TO $50 PER MONTH.
Z-01129812 Closed 9/19/2002 COMPLAINANT STATES PGW OVERBILLED HIM FROM 10/01 TO 4/02. HE WANTS PUC TO CORRECT THE OVERCHARGE AND HAVE PGW CHARGE ONLY WHAT HE OWES.
C-20028521 Closed 9/18/2002 COMPLAINANT STATES PGW OVERBILLED THEM IN THE AMOUNT OF $2,837.75. THEY ASKED FOR AN EXPLANATION AND RECEIVED NONE. THEY WANT PUC TO ADJUST THEIR BILL TO ELIMINATE THIS OVERCHARGE.
C-20043422 Closed 7/23/2004 COMPLAINANT STATES PGW OVERCHARGED THEIR COMPANY FOR THE PERIOD OF 8/18/99 - 5/19/00. THE COMPLAINANT WANTS THE PUC TO REVIEW THE PAST BILLING AND TO DETERMINE A CREDIT OF $2,429.64 IS NEEDED.
F-2011-2224330 Closed 1/31/2011 Complainant states PGW put a previous bill unjustly on his account.
C-00015525 Closed 5/24/2001 COMPLAINANT STATES PGW RATES ARE OUTRAGEOUSLY HIGH AND MUST BE REDUCED IMMED- IATELY. SHE STATES SHE IS A SENIOR CITIZEN WITH A VERY LIMITED INCOME AND SHE CAN NOT AFFORD TO PAY THESE HIGH RATES.
C-2010-2188984 Closed 7/15/2010 Complainant states PGW received all monies due when house was sold. They would like the PUC to return monies that was given to PGW during sale of home.
C-00014740 Closed 1/22/2001 COMPLAINANT STATES PGW REFUSES TO OBTAIN PARTS TO REPAIR HIS RANGE. THEY CLAIM THAT PART IS NOT AVAILABLE FROM THEIR DISTRIBUTOR (WOULD NOT TELL HIM WHO IT IS) AND YET ROPER (RANGE MANUFACTURER) SAYS PARTS ARE AVAILABLE. ALSO PGW SUPERVISORS WERE REQUESTED TO CALL (11/14/00 AND 11/27/00) AND NO CALL WAS EVER RECEIVED. HE WANTS HIS PROBLEM FIXED.
C-20028855 Closed 11/7/2002 COMPLAINANT STATES PGW REMOVED TOILET TANK IN BASEMENT WHEN REPLACING SEC- TIONS OF GAS LINE. PGW SAID THEY WOULD REPLACE IT AND HAVE NOT DONE SO. HE WANTS PUC TO HAVE PGW RESTORE TOILET TO WORKING CONDITION.
F-01172502 Closed 4/25/2003 COMPLAINANT STATES PGW SAID THAT HE DEFAULTED IN JUNE 2002, SINCE THAT DATE HE HAS BEEN SENDING MORE THAN THE AGREEMENT CALLED FOR AND THAT WAS TO BE APPLIED TO THE JUNE 2002 DEFAULT.
F-2010-2187139 Closed 7/9/2010 Complainant states PGW said that his meter was tampered with and that there was a bypass on it and according to Edward, this is not true.
C-20016473 Closed 11/13/2001 COMPLAINANT STATES PGW SENT HER A ENORMOUS BILL. THEY STATE THE BILL IS FOR HER METER SINCE IT HAD NOT BEEN READ IN THE LAST 2 YEARS. COMPLAINANT STATES THAT PGW SAYS HER BILL HAS BEEN ESTIMATED DURING THAT TIME. SHE SAYS THAT HER BILL WHEN THE METER IS READ IS APPOX. $32.00 A MONTH.
Z-01713366 Closed 9/23/2004 COMPLAINANT STATES PGW STATES HIS TOTAL BALANCE IS $3,263.05. HE STATES THAT IS REALLY HIGH FOR A ROW HOUSE. HE WANTS THE PUC TO CHECK ON THE RIGHT BALA- NCE.
C-2009-2148005 Closed 12/16/2009 Complainant states PGW terminated her service & refuses to turn it back on because of illegal usage. She wants her service restored, all charges associated with allegedly stolen gas removed & PGW to be fined.
Z-01799163 Closed 2/3/2005 COMPLAINANT STATES PGW TERMINATED HER SERVICE WITHOUT SENDING ANY NOTICES. SHE IS ALSO REQUESTING TO MAKE A LOW PAYMENT.
C-20043523 Closed 8/12/2004 COMPLAINANT STATES PGW TRANSFERRED ARREARAGE ON A GAS BILL TO HIM AFTER RENTER HAD FRADULANTLY FILED A COMPLAINT TO PUC UPON EVICTION & TERMINATION. HE WANTS THE PUC TO ORDER PGW TO WAIVE AND FORGIVE ALL CHARGES ON ACCOUNT # 111872438 IN HIS ACCOUNT.
C-20016180 Closed 9/17/2001 COMPLAINANT STATES PGW TURNED OFF HIS GAS WITH NO NONE CAUSE.
F-00857796 Closed 8/23/2001 COMPLAINANT STATES PGW UNDERESTIMATED HIS BILLS AND FAILED TO OBTAIN AN ACCU- RATE READING DURING THIS PERIOD. HE FEELS PGW SHOULD BE RESPONSIBLE FOR THE ENTIRE AMOUNT OF THE BILL, AS THIS WAS THEIR DOING & NO FAULT OF HIS. HE WANTS PGW TO ERASE OR AT LEAST GRANT HIM A LARGER CREDIT THAN $110.
C-20030045 Closed 4/14/2003 COMPLAINANT STATES PGW VOIDED HIS CRP AGREEMENT AND MADE A DIFFERENT ONE WITH HIS WIFE WHICH HE CAN NOT AFFORD. HE WANTS PUC TO MODIFY HIS BILL.
C-20028809 Closed 11/1/2002 COMPLAINANT STATES PGW WANTS HER TO PAY OFF BILL FROM OLD ADDRESS. SHE WOULD LIKE TO BE PUT ON A SMALL PAYMENT PLAN
C-20028365 Closed 8/22/2002 COMPLAINANT STATES PGW WANTS HIM TO PAY BUDGET PLUS EXCESS USAGE WHICH HE FEELS IS UNFAIR. HE ALSO SAYS HIS BALANCE IS NOT GOING DOWN. IN 1998 PGW SAID THEY DID NOT GET HIS GRANT AND EVEN THOUGH HE SHOWED A COPY TO PGW THEY ARE STILL CHARGING HIM. HE WANTS PGW TO KEEP HIS BUDGET AMOUNT AT $44 AND THERE SHOULD BE NO OTHER CHARGES.
Z-01666848 Closed 7/19/2004 COMPLAINANT STATES PGW WANTS THEM ON A SCHEDULED PAYMENT PLAN MONTHLY, THEY DO NOT WANT A PAYMENT PLAN.

Showing results 1976 - 2000 of 7490

 

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