Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20039933 | Closed | 3/31/2003 | COMPLAINANT STATES PHILA GAS WORKS TOOK HER MONEY. SHE CALLED TO CANCEL HER GAS BECAUSE SHE MOVED AND THEY NEVER SHUT THE GAS OFF. PHILA GAS SENT HER A BILL FOR $2000.00 FOR MONTHS THAT SHE DID NOT LIVE THERE. SHE WANTS THE PUC TO HELP HER GET HER MONEY BACK. |
| F-00876211 | Closed | 10/14/2001 | COMPLAINANT STATES PHILADELPHIA GAS CLAIMS HE DID NOT TURN IN A LIHEAP GRANT FOR 1999. HE HAS NOT RECEIVED A LIHEAP GRANT SINCE 1997. BECAUSE THE LIHEAP PROGRAM SAID HE WAS NO LONGER ELIGIBLE DUE TO HIS INCOME OF $7.50 AN HOUR. PHILADELPHIA GAS WORKS TACKED $200 ONTO HIS BILL WHICH HE FEELS SHOULD NOT BE THERE. HE WANTS THE PUC TO WORK OUT A FAIR PAYMENT PLAN. |
| C-20077465 | Closed | 3/16/2007 | COMPLAINANT STATES PHILADELPHIA GAS REFUSED TO CONSIDER REQUESTS FOR |
| F-2016-2576964 | Closed | 11/18/2016 | Complainant states Philadelphia Gas Works claims the motor was tampered with on 9/20/16; but says they were out on 8/23/16 and never mentioned it. His service has been shut-off. |
| C-20015968 | Closed | 8/2/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS HAS BEEN BILLING UNUSUALLY HIGH USAGE SINCE JANUARY 2001, HOWEVER HE HAS PAID THE TOTAL BUDGET AMOUNT BILLED EACH MONTH. IN JUNE 2001, PGW CLAIMED HE CURRENTLY OWED $1,393.24 AND WOULD TERMINATE SERVICE IF HE DID NOT AGREE TO PAY 20%. HE PAID $278 ON 6/25/01 AND WROTE THE PUC ASKING FOR AN INVESTIGATION. PGW WROTE HIM ON 7/11/01, HE RESPONDED ON 7/16/01 AND AGREED TO BE HOME FOR METER READING ON 7/18/01. ON 7/24/01 ORLANDO ROSARIO, CUSTOMER REVIEW UNIT OFFICER CALLED TO SAY HE TRACED 36 MONTHS OF USAGE AS WELL AS PAYMENTS AND CAME TO THE DECISION THAT HE OWES $427.07. HE STATES PGW HAS OBVIOUSLY BEEN BILLING HIM INCORRECTLY FOR THE PAST 36 MONTHS. HE PAID EVERY BUDGET AMOUNT BILLED SINCE OBTAINING SERVICE IN JULY OF 1993. HE WANTS TO KNOW WHY HE IS BEING PENALIZED RETROACTIVELY FOR THEIR INCOMPETENCE. |
| C-20016624 | Closed | 12/22/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS INCORRECTLY BILLED HIS ACCOUNT IN THE AMOUNT OF $4,505.92. HE WANTS THE PUC TO REMOVE THE $4,505.92 THAT HAS BEEN IN DISPUTE FOR 2001. |
| C-00015216 | Closed | 4/5/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS IS BILLING HER $7,638.23. SHE MOVED TO THIS PROPERTY MARCH OF 1998. HER FIRST BILL WAS FOR $4,000 PLUS. SHE STATES SHE HAS REQUESTED NUMEROUS TIMES FOR A BREAKDOWN OF THE ACCOUNT, SO SHE COULD SEE EXACTLY WHAT SHE OWES FROM MARCH 1998 TO THE PRESENT. SHE WAS TOLD THAT PHILADELPHIA GAS WORKS COULD NOT GIVE HER A BREAKDOWN. SHE STATES SHE WANTS TO BE BILLED FOR WHAT WAS USED FROM MARCH 1998 TO THE PRESE- NT TIME. |
| C-00014745 | Closed | 1/22/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS IS CHARGING UNDER A COMMERCIAL PAY- MENT INSTEAD OF A RESIDENTIAL PAYMENT. SHE WANTS THE PUC TO MAKE PGW CHANGE HER PAYMENT CATEGORY, FROM COMMERCIAL TO RESIDENTIAL. |
| C-2009-2106051 | Closed | 5/2/2009 | Complainant states Philadelphia Gas Works provided service for two years to her rented house without providing a bill. Complainant also states she was not informed to contact PGW to establish gas service. |
| F-00931288 | Closed | 8/23/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS PUT IN A NEW METER AT 7531 WATSON STREET 2ND FLOOR. THEREAFTER, THE BILL WENT UP TO $680 & FOR GAS. AN INQUI- RY TO PGW ABOUT THIS AMOUNT LED TO AN ANSWER THAT THIS WAS FOR GAS USED, NOT BILLED TO THE RESIDENCE. SHE STATES THE PUC AND PGW HAS NEVER STATED AT WHAT RATE THE PAST USAGE HAS BEEN BILLED AT FOR THIS BILL. SHE WANTS THE PUC TO INVESTIGATE AS TO WHAT RATE, THE OUTSTANDING PAST USED GAS BILL WAS BILLED AT AND INVESTIGATE AS TO WHAT A TWO BEDROOM 2ND FLOOR APARTMENT GAS USAGE SHOULD BE. |
| F-2013-2379856 | Closed | 8/21/2013 | Complainant states Philadelphia Gas Works stopped her payment agreement because she always paid but was late. They have shut off her service. |
| Z-00817490 | Closed | 1/17/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS TRANSFERRED HIS ACCOUNT WITHOUT NOTICE OR CONFIRMATION. WHEN THIS ILLEGAL TRANSFER WAS DONE THEY GAVE HIM NO ACCURATE READING UNTIL THE PUC WAS INVOLVED. HE WANTS THE PUC TO SET REGULATIONS CONCERNING ILLEGAL TRANSFER OF ACCOUNTS. |
| Z-00825316 | Closed | 1/31/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS UNFAIR PRACTICES ARE HER COMPLAINT. SHE OWES $651.89 FOR THE MONTH OF (4-24 TO 5/19/00), BUT HOWEVER THEY HAVE NOT SHOWN HER HOW THEY CAME UP WITH THAT AMOUNT, NOR HAVE THEY PROVEN THE MACHINE THAT USED TO COUNT USAGE WAS NOT MALFUNCTIONING. SHE WANTS THE PUC TO MAKE PHILADELPHIA GAS WORKS BE ACCOUNTABLE FOR THEIR ERA AND CANCEL ALL BACK PAYMENTS ($651.89) FOR HER GAS BILL. |
| C-20042830 | Closed | 4/12/2004 | COMPLAINANT STATES PRICE OF HOME HEATING IS TOO HIGH AND HE DOES NOT AGREE WITH GAS INCREASE. HE WANTS PUC TO INVESTIGATE THE REASON FOR SUCH HIGH GAS BILLS. |
| C-20066046 | Closed | 3/28/2006 | COMPLAINANT STATES PRIOR COMPLAINT C-20054744 WAS SETTLED BUT PGW DID NOT HAVE CREDIT REPORT CORRECTED. SHE WOULD LIKE THE PUC TO HAVE PGW HAVE THESE LATE PAYMENT CHARGES TAKEN OFF OF CREDIT REPORT. |
| C-20067078 | Closed | 11/9/2006 | COMPLAINANT STATES PROPERTY WAS PLACED ON LIEN FOR BILL THAT WAS FOR HER BROTHER. SHE WOULD LIKE THE PUC TO HELP GET MONEY BACK FROM SALE OF PROPERTY TAKEN TO PAY HER BROTHER'S BILL. |
| C-2020-3023333 | Closed | 12/17/2020 | Complainant states property was vacant from 2014-2020. When trying to put service in tenants name, she was informed of a past due bill of over $2,000.00 that she was never informed of. |
| C-2010-2179776 | Closed | 5/21/2010 | Complainant states purchasing property in 2007 and has done renovations until now and PGW claims gas has been stolen. They would like the PUC to remove charges of theft and open account for them. |
| C-00015499 | Closed | 5/7/2001 | COMPLAINANT STATES RATES ARE TOO HIGH. |
| C-20027676 | Closed | 5/22/2002 | COMPLAINANT STATES RECEIVED A BILL FROM PGW UNDER ACCOUNT #411709115 FOR SERVICE TO 702 WEST TABOR ROAD, # 2 FM9 FOR COMMERCIAL HEAT ONLY IN THE AMOUNT OF $2,719.98. COMPLAINANT WANTS THE PUC TO REQUIRE PGW TO BILL RESPONSIBLE PARTY AND NOT ARBITRARIALY SEEK TO BILL HIM. |
| Z-01777100 | Closed | 6/6/2005 | COMPLAINANT STATES RECEIVED A NOTICE THAT HER UTILITY SERVICE IS BEING TERMI- NATED. SHE WOULD ALSO LIKE A PAYMENT AGREEMENT. |
| Z-01712106 | Closed | 11/19/2004 | COMPLAINANT STATES RECEIVED A TERMINATION NOTICE, WHICH WAS UNFAIR & INCORR- ECT. THE COMPLAINANT IS ASKING THAT NO TERMINATION ACTION BE TAKEN. |
| C-00014858 | Closed | 2/8/2001 | COMPLAINANT STATES RECEIVED AN INVOICE IN MID AUGUST 1999, ON THIS INVOICE PGW CHARGED WAYNE AVENUE ASSOCIATES LLC AN ADDITIONAL $24,680.79 FOR METER. PGW CLAIMS THAT BETWEEN THE TIME PERIOD OF 8/13/99 - 6/30/00 METER NEVER RECEIVED AN ACTUAL METER READING, THEREFORE, A $24,680.79 CHARGE WAS PLACED ON THE INVOICE. HE STATES THAT WAYNE AVENUE ASSOCIATES HAS ALWAYS PAID PGW ON TIME UNTIL THIS ISSUE RESOLVED. THEY WANT THE PUC TO INVESTIGATION DONE ON PGW'S CHARGES TO THEIR BUILDING. |
| F-2013-2392121 | Closed | 11/8/2013 | Complainant states received notice of termination and would like a payment agreement. |
| F-2010-2174344 | Closed | 4/30/2010 | Complainant states receiving a large bill after PGW replaced meter stating they put in the wrong one years ago. He would like the PUC to determine that the error was on PGW and to credit account for extra charges. |
Showing results 2001 - 2025 of 7448
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