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Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-20042477 Closed 2/20/2004 COMPLAINANT STATES SHE ONLY WANTS THE PUC TO ALLOW PHILA GAS WORKS TO COLLECT ANY OUTSTANDINB BALANCES FROM BILLS AFTER APRIL OF 2003 WHEN THEY INFORMED HER SHE WAS NO LONGER ELIGIBLE FOR THE CRP PROGRAM.
C-2010-2169748 Closed 4/7/2010 Complainant states she opposes the company's proposed rate increase.
C-2013-2357436 Closed 4/8/2013 Complainant states she opposes the company's proposed rate increase.
C-20066767 Closed 8/28/2006 COMPLAINANT STATES SHE OPPOSES THE DENIAL OF THE CLAIM THAT THE COMPANY OWES THE ESTATE OF JESSIE L DAUGHERTY (DECEASED) $2,500.00 DUE TO NEGLECT OF THEIR COMPANY EMPLOYEES TO DISCONNECT THE GAS AT 2530 S. 58TH STREET, PHILADELPHIA AS REQUESTED WHICH RESULTED IN OVER CHARGES TO THE ACCOUNT.
C-2010-2200860 Closed 9/22/2010 Complainant states she owned property under a leese agreement. Without notification, tenant abandoned the business w/ a delinquency balance of $4,335.39 - therefore PGW issuing lien against her property.
C-2021-3025476 Closed 4/26/2021 Complainant states she paid $252.95 for a Parts and Labor Plan for her Gas Heater and Electric Central Air. When her heater stopped working, a repairman told her the blower was shot and it was not covered under the Parts and Labor Plan. She had to use space heaters to keep herself and her pets warm until she was able to afford a new heater. She wants the company to reimburse her for the Parts and Labor Plan.
C-20042908 Closed 4/26/2004 COMPLAINANT STATES SHE PAID $253.94 BUT WAS ONLY CREDITED WITH $139.21. IT WAS SUPPOSED TO BE CORRECTED BUT IT HAS NOT BEEN. SHE WANTS PUC TO MAKE COMPANY MAKE NECESSARY CORRECTION ON BILL.
F-2010-2205627 Closed 10/14/2010 Complainant states she paid a deposit of $110.12 when she first started w/ PGW - she wants to use this deposit for her last two bills; PGW states she didn't pay a deposit.
C-2011-2279528 Closed 12/19/2011 Complainant states she paid for a labor and parts warranty on her thermostat and furnace but the company still made her contact a contractor to fix her thermostat.
F-01430443 Closed 5/11/2004 COMPLAINANT STATES SHE PAID HER BILL DOWN TO THE AMOUNT THAT SHE COULD AFFORD TO PAY AND THEN REQUESTED THAT PGW INSTALL A METER THAT THEY COULD READ FROM THE ROAD SO SHE WOULD NOT HAVE ESTIMATED BILLS. COMPLAINANT STATES AFTER METER WAS INSTALLED THE COMPANY SENT HER A BILL FOR OVER $800.00 STATING IT WAS FOR UNDERESTIMATED CHARGES. COMPLAINANT FEELS THEY DID NOT INSTALL A NEW METER.
C-20016360 Closed 10/29/2001 COMPLAINANT STATES SHE PAID PGW A LEGAL TENDER WITH A CERTIFIED RELEASE OF COLLATERAL BOND UCC3-311 IN THE AMOUNT OF (10,452.71). PGW REFUSE TO ACCEPT PAYMENT. THE BOND IS REGISTERED WITH THE SECRETARY OF STATE. SHE STATES HER PROPERTIES GAS HAS ALL BEEN SHUT OFF. SHE STATES THE PEOPLE RESIDING IN THESE PROPERTIES ARE ILL AND HAVE OTHER HEALTH PROBLEMS AND NEED THE HEAT AND HOT WATER. SHE WANTS THE PUC TO ASK PGW TO ACCEPT PAYMENT FOR NOW AND SHE WOULD PAY IN CASH IN THE NEAR FUTURE.
C-20055518 Closed 11/3/2005 COMPLAINANT STATES SHE PAID THE SAME BILL TWICE. SHE WANTS THE COMPANY TO KNOW THAT THEY ARE NOT TO HOLD ON TO ANY PAYMENTS THAT WERE MEANT FOR A CURRENT BILL.
C-20078301 Closed 9/13/2007 COMPLAINANT STATES SHE PAYS HER BILLS ON TIME AND HAS WRITTEN MANY LETTERS TO THE COMPANY BUT HAS RECEIVED NO RESPONSE BACK.
F-01023803 Closed 2/27/2002 COMPLAINANT STATES SHE PERSONALLY INFORMED PGW SEVERAL WEEKS IN ADVANCE & ASKED FOR A METER READING ON JANUARY 31, 2001. THEY NOTIFIED THE COMPANY A NUMBER OF TIMES TO SEE WHY THEY WERE STILL RECEIVING BILLS FOR GAS CONSUMP TION AT THAT PROPERTY.
F-01772840 Closed 2/3/2005 COMPLAINANT STATES SHE REALLY DOES NOT UNDERSTAND THE HIGH COST ON HER BILL. SHE STATES SHE ONLY USES THE GAS IN THE WINTER BECAUSE EVERYTHING ELSE RUNS OFF OF ELECTRIC.
C-20030995 Closed 8/13/2003 COMPLAINANT STATES SHE REASON THE BILL IS $1,004.70 IS BECAUSE IT WAS BEING SENT TO THE WRONG ADDRESS. HE WANTS THE PUC TO REQUIRE PGW TO BEAR SOME OF THE RESPONSIBILITY FOR THE HIGH BILL. THE WRONG ADDRESS WAS ON THE BILL AND NO CONTACT WAS EVER MADE TO GET SOME CLARIFICATION ON WHAT SHOULD HAVE BEEN PERCEIVED AS A QUESTIONABLE BILL.
C-2013-2375474 Closed 7/17/2013 Complainant states she received a bill for $820.43 for service during a month when the property was vacant.
F-2020-3021152 Closed 7/13/2020 Complainant states she received a bill for a period of time that she was not living in the home.
C-2019-3010028 Closed 5/16/2019 Complainant states she received a bill that was not her bill and a lein was put on her property.
F-01610214 Closed 5/28/2005 COMPLAINANT STATES SHE RECEIVED A HIGH BILL FOR A PERIOD WHERE THERE WAS NO HEAT OR HOT WATER USAGE. THE HEATER WAS BROKE WHICH CAUSED THE HOT WATER PIPE TO BREAK AND FLOOD THE HOME. SHE WANTS THE CHARGE TAKEN OFF OF HER BILL BASED ON THE FACT THAT THERE WAS NO GAS USAGE WHATSOEVER FOR THAT PERIOD OF TIME.
F-00975721 Closed 4/23/2003 COMPLAINANT STATES SHE RECEIVED A LARGE BILL AFTER PAYING GAS BILL ON TIME FOR YEARS. SHE WOULD LIKE THIS BILL WIPED OUT.
F-01524249 Closed 7/21/2004 COMPLAINANT STATES SHE RECEIVED A NOTICE OF A GAS BILL FOR THE SUM OF $1,400 IN 2003 FOR THE PERIOD OF EIGHTY MONTHS. SHE IS NOT IN THE FINANCIAL POSIT- ION TO PAY FOR OTHER CUSTOMERS.
C-20077821 Closed 5/24/2007 COMPLAINANT STATES SHE RECEIVED A NOTICE STATING THAT HER UTILITY SERVICE IS BEING TERMINATED.
F-02269227 Closed 10/22/2007 COMPLAINANT STATES SHE RECEIVED A NOTICE THAT HER UTILITY SERVICE IS BEING TERMINATED AND SHE WOULD LIKE A PAYMENT AGREEMENT THAT SHE IS ABLE TO PAY (AFFORD) AND KEEP UP WITH MONTHLY.
C-2010-2195218 Closed 8/19/2010 Complainant states she received a notice that her utility service is being terminated and she would like a payment agreement.

Showing results 2401 - 2425 of 7490

 

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