Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00858176 | Closed | 4/24/2003 | COMPLAINANT STATES COMPLAINT IS THE ASTRONOMICAL AMOUNT OF OVER $17,000.00 FOR A HEATING BILL. SHE WANTS THE PUC TO REDUCE THIS BILL TO A MORE CONCEIV- ABLE AMOUNT FOR HEATING SEASONS. |
| F-00858289 | Closed | 9/20/2001 | COMPLAINANT STATES SHE FEELS THAT THE BUDGET IS TOO HIGH TO PAY ALONG WITH HER REGULAR BILL. SHE HAS BEEN UNEMPLOYED SINCE 12-00, AND HAS ONLY WORKED THREE WEEKS THIS YEAR. SHE WANTS THE PUC TO MAKE THE BUDGET LOWER, SO THAT SHE CAN PAY WITHOUT HAVING HER SERVICE SHUT OFF. |
| F-00862430 | Closed | 9/18/2001 | COMPLAINANT STATES FOR THE FIRST EIGHT MONTHS, HE WAS NEVER SENT A BILL. THEN THE FIRST BILL HE RECEIVED WAS CLOSE TO $900. THERE AFTER HE WAS PENAL- IZED FOR INTEREST AND LATE CHARGES ON THE FULL AMOUNT. HE FEELS THAT AFTER ALL OF THE ADDITIONAL FEES ARE DROPPED, HE WOULD OWE LESS THAN $900. |
| F-00863113 | Closed | 4/15/2002 | COMPLAINANT STATES THAT SHE WAS OVERCHARGED BECAUSE OF ESTIMATED READINGS AND THE MATTER HAS STILL NOT BEEN SETTLED AFTER SEVERAL YEARS. SHE WANTS THE PUC TO HELP SETTLE THE DISPUTE. |
| F-00863365 | Closed | 6/19/2002 | COMPLAINANT STATES THAT HER BILL WENT FROM $45 A MONTH TO $200 BETWEEN APRIL AND JUNE 2000, WHEN SHE ACTUALLY USED LITTLE GAS. SHE THINKS THERE MAY HAVE BEEN AN ERROR IN METER READING, AND WANTS IT TO BE INVESTIGATED AND THE BILL- ING CORRECTED. |
| F-00866286 | Closed | 4/4/2001 | COMPLAINANT STATES SHE HAS AN ELECTRIC HOT WATER HEATER AND ELECTRIC STOVE AND ONLY USE GAS FOR HEATING PURPOSES. SHE STATES HER PILOT LIGHT TO THE GAS HEATER WAS NOT ON FROM JUNE UNTIL OCTOBER OR NOVEMBER WHEN PGW CAME & TURNED THE PILOT BACK ON. SHE STATES PGW DID NOT DO A THOROUGH JOB AND NO ONE CAME OUT TO INVESTIGATE PGW'S EQUIPMENT. |
| F-00869961 | Closed | 10/11/2001 | COMPLAINANT STATES COMPLAINT IS THAT THE PHILADELPHIA GAS WORKS SENT HIM AN EXCESSIVE HIGH BILL, THE TIME OF 10/18/99 TO 5/10/00. HE FEELS THAT HE DID NOT USE THE AMOUNT OF GAS STATED BY THE COMPANY IN THIS TIME FRAME. HE WANTS THE PUC TO TELL PHILADELPHIA GAS WORKS TO RELIEVE HIM OF THIS EXCESSIVE HIGH BILL. |
| F-00870073 | Closed | 1/5/2002 | COMPLAINANT STATES SHE WAS OVERCHARGED AND WOULD LIKE TO HAVE A NEW METER INSTALLED BEGINNING WITH A ZERO BALANCE. |
| F-00871449 | Closed | 6/19/2002 | COMPLAINANT STATES THAT PGW NEVER CREDITED HIS PAYMENT OF $1804 ALTHOUGH HE SHOWED THEM HIS CANCELLED CHECK NUMEROUS TIMES, AND THEY CONTINUE TO ADD $50 A MONTH FOR A LATE FEE AND HAVE THREATENED SHUT-OFF. HE WANTS THIS INVESTI- GATED AND THE BILLING CORRECTED. |
| F-00871772 | Closed | 1/2/2002 | COMPLAINANT STATES COMPLAINT HAS BEEN ONGOING FOR OVER A YEAR. PGW HAS REPEATEDLY CLAIMED THAT HE OWES THEM BOGUS AMOUNTS ON THIS ACCOUNT. THESE AMOUNTS HAVE BEEN AS HIGH AS OVER $3,000 AND AS LOW AS UNDER $200. HE WOULD LIKE A FULL REVIEW OF HIS ACCOUNT, HE WOULD ALSO LIKE FOR PGW TO EXPLAIN HOW THEY CAN CONTINUOUSLY CHANGE THE AMOUNT OF THIS FINAL BILL TO THE EXTREMES THAT THEY HAVE AND CALL IT ACCURATE. |
| F-00871840 | Closed | 5/14/2001 | COMPLAINANT STATES THAT HER PAYMENT PLAN AMOUNT IS TOO HIGH. PGW PUT HER ON A 12 MONTH PAYMENT PLAN. SHE ALSO STATES THAT SHE WOULD LIKE A TELEPHONIC HEARING. SHE WANTS THE PUC TO PUT HER ON A 24 MONTH PAYMENT PLAN. |
| F-00872339 | Closed | 10/1/2001 | COMPLAINANT STATES ON 9/6/00 HIS GAS BILL WAS $20.34 WHICH HE PAID BRINGING HIS BILL TO ZERO. ON THE NEXT BILL, IT HAD JUMPED TO OVER $1,200, EVEN THOUGH HE USED ONLY 14 CCF OF GAS FROM AUGUST TO SEPTEMBER 11, 2000. HE WOULD LIKE THE ERRONEOUS CHARGES REMOVED FROM HIS PHILADELPHIA GAS WORKS BILL. HE ALSO WOULD LIKE AN EXPLANATION OF WHERE THESE MYSTERIOUS CHARGES CAME FROM. |
| F-00875836 | Closed | 8/27/2001 | COMPLAINANT STATES THAT SHE HAS BEEN CHARGED AN EXORBITANT USAGE AMOUNT. SHE DISAGREES WITH PGW'S AMOUNT, AND THINKS THAT SHE MIGHT HAVE A FOREIGN LOAD PROBLEM. SHE STATES THAT SHE IS FRUGAL WITH HER USAGE, AND THAT THEY CHARGE HER THE SAME AMOUNT AS THEY CHARGE HOMEOWNERS WHO HEAT THE WHOLE HOUSE. SHE STATES THAT IT IS UNFAIR OF PGW TO ESTIMATE BILLS, AND SHE WANTS THEM TO CAL- CULATE WHAT SHE USED BASED ON WHAT THEY RECORD FROM THE NEW METERS ON THE STREET BEFORE PRICES SOARED. SHE WANTS THE PUC TO REVIEW HER BILLING RECORDS AND MAKE PGW ADJUST HER BILL. |
| F-00876211 | Closed | 10/14/2001 | COMPLAINANT STATES PHILADELPHIA GAS CLAIMS HE DID NOT TURN IN A LIHEAP GRANT FOR 1999. HE HAS NOT RECEIVED A LIHEAP GRANT SINCE 1997. BECAUSE THE LIHEAP PROGRAM SAID HE WAS NO LONGER ELIGIBLE DUE TO HIS INCOME OF $7.50 AN HOUR. PHILADELPHIA GAS WORKS TACKED $200 ONTO HIS BILL WHICH HE FEELS SHOULD NOT BE THERE. HE WANTS THE PUC TO WORK OUT A FAIR PAYMENT PLAN. |
| F-00876327 | Closed | 8/9/2002 | COMPLAINANT STATES THAT THE PUC SENT HIM A LETTER, STATING THAT HE OWES $851.93 FOR GAS AT HIS CURRENT ADDRESS BUT HE HAD PAID ALL THE BILLS. HE WANTS HIS PAST ACCOUNT TO BE CLEARED. |
| F-00877186 | Closed | 11/13/2001 | COMPLAINANT STATES THAT SHE WAS OVERCHARGED $1311.81 IN 1992.HE HAD REQUESTED THAT THEY READ THE METER AND CHARGE HIM THE EXACT AMOUNT OF THE BILL. WITH THE ESTIMATED BILL HE WAS CHARGED INTEREST FOR UNPAID BILLS AND HE DOES NOT FEEL HE SHOULD PAY INTEREST ON A BILL THAT WAS OVER & ABOVE THE AMOUNT OF THE ACTUAL BILL. |
| F-00879755 | Closed | 12/26/2001 | COMPLAINANT STATES WHEN HE PURCHASED HIS PROPERTY, PGW TRANSFERRED THE BALAN- CE FROM THE PREVIOUS OWNER TO HIS ACCOUNT. HE WANTS THE CHARGES RESCINDED. |
| F-00882796 | Closed | 11/9/2001 | COMPLAINANT STATES THE PROPERTY WAS UNOCCUPIED, THERE WAS NO USE OF HOT WATER, COOKING AND BAKING, AND THE THERMOSTAT WAS SET AT 58 DEGREES TO PREVENT FREEZING OF WATER PIPES. WHEN HE GOT THE FIRST GAS BILL, HE IMMEDIA- TELY COMPLAINED THAT THE BILL WAS EXCESSIVELY HIGH. HE WANTS THE PUC TO PLEASE ADJUST THE GAS BILL TO A FAIR AND REASONABLE AMOUNT. |
| F-00883855 | Closed | 1/30/2002 | COMPLAINANT STATES THAT PGW FILED TO RESPOND TO NUMBEROUS REQUESTS FOR ACTUAL METER READINGS OVER TWO YEARS AND VASTLY OVERESTIMATED BILLING, THAT THE PGW D ID NOT CHANGE HIS METER AS THEY CLAIMED OR SEND REPRESENTATIVES ON THE FOUR DA TES THEY SCHEDULED. |
| F-00888597 | Closed | 10/11/2001 | COMPLAINANT STATES SINCE SHE HAS LIVED AT 400 KINGSLEY STREET, PHILADELPHIA PA 19128 IN 1992, EACH WINTER HER GAS BILLS START OUT NORMAL THE FIRST MONTH OR SO AND THEN SHE RECEIVES AN OUTRAGEOUS BILL FOR $500 - $700. SHE STATES THERE IS NO WAY THAT A MONTHLY GAS BILL CAN GO FROM $100 TO $500. SHE STATES NO ONE IS AT HOME DURING THE DAY. SHE WANTS THE PUC TO LOOK INTO THIS AND TO RESOLVE THE PROBLEM. |
| F-00889528 | Closed | 8/29/2001 | COMPLAINANT STATES THE RESIDENCE AT 611 EAST COURTLAND STREET, PHILADELPHIA HAS BEEN GIVEN ESTIMATED BILLS FOR 24 MONTHS. HE HAS ATTACHED COPIES OF PAST BILLS THAT FROM EACH MONTH THE GAS COMPANY HAS ESTIMATED HIS BILLS TOO HIGH. HE STATES IT IS IMPOSSIBLE FOR A HOUSEHOLD TO USE $558.85 WORTH OF GAS IN ONE MONTH. HE WANTS THE PUC TO GET THESE CHARGES DROPPED. HE ALSO WANTS THE PUC TO COMPARE HIS LAST YEAR BILL TO THIS YEAR CURRENT BILL. |
| F-00889612 | Closed | 8/22/2001 | COMPLAINANT STATES DURING THE SUMMER OF 2000, HER GAS BILL SOARED FROM LESS THAN $100 TO MORE THAN $3,000 FOR ONE MONTH TO THE OTHER. SHE CONSTANTLY RECEIVES "ESTIMATED GAS BILLS". SHE REQUESTED A NEW METER. THREE DIFFERENT TEAMS CAME OUT AND SHE STILL DOES NOT HAVE A NEW METER. SHE WANTS THE PUC TO INSTALL A NEW METER, ERADICATE THE GAS BILL AND RETURN HER MONEY FOR THE ESCALATED BILL OF $3,000. |
| F-00893415 | Closed | 3/21/2002 | COMPLAINANT STATES THAT THEIR GAS USAGE AND BUDGET PAYMENTS INCREASED AFTER INSTALLATION OF NEW METERS. THEY WANT THE METERS CHECKED AND AN EXPLANANTION. |
| F-00893783 | Closed | 9/17/2001 | COMPLAINANT STATES SIGNED LEASE AUGUST 1ST OF 2000 AND MOVED INTO THE APARTM- ENT SEPTEMBER 1ST 2000, DUE TO SURGERY THAT HAD TO BE TAKEN CARE OF & LOOKED AFTER. COMPLAINANT STATES WAS NOT THERE FOR ONE FULL MONTH. THE GAS COMPANY TOLD COMPLAINANT METER OUTSIDE WAS BROKEN AND THEY NEEDED TO GET IN THE BASE- MENT TO READ THE METER PROPERLY. COMPLAINANT WILL PAY THE SERVICE CHARGE BUT DOES NOT WANT TO BE BILLED FOR SOMETHING NEVER USED. |
| F-00893936 | Closed | 6/19/2002 | COMPLAINANT STATES THAT OVER TEN YEARS THE METER READINGS AND BILLING WERE INCONSISTENT. THE MONTHLY AVERAGE IS NOW FIVE OR SIX TIMES THE NORMAL SINCE INSTALLATION OF A NEW METER. HE WANTS THE METER TO BE TESTED AND TO CONTINUE TO PAY HIS MONTHLY PAYMENT PLUS $15. |
Showing results 3701 - 3725 of 7448
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