Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00923852 | Closed | 10/15/2001 | COMPLAINANT STATES SHE FEELS SHE HAS BEEN OVERCHARGED AND THAT THE CHARGES KEEP ON INCREASING. THE COPY OF HER AGREEMENT SHOWED WHAT SHE OWED THEN SHE STATED THAT HER BALANCE ALL OF A SUDDEN DOUBLED. SHE WOULD LIKE THE PUC TO LOOK AT HER STATEMENTS AND EXPLAIN HOW THIS COULD HAPPEN. SHE ALSO WOULD LIKE THE PUC TO MAKE THE COMPANY CORRECT HER ACCOUNT. |
| F-00923887 | Closed | 10/15/2001 | COMPLAINANT STATES SHE HAD A FIRE ON 9/10/93, AS A RESULT OF THIS SHE WAS NOT ALLOWED TO LIVE IN THE HOME. SHE CALLED TO HAVE SERVICES DISCONNECTED. SHE ASSUMED THAT EVERYTHING WAS ALL TAKEN CARE OF. SHE WAS TOLD THAT THE CHARGE WOULD BE REMOVED. SHE WOULD LIKE TO HAVE THE $3,700 CHARGE REMOVED ALONG WITH ANY INTEREST AND LATE CHARGES, SHE ALSO WANTS THE BILL AT HER CURRENT ADDRESS TO BE CORRECT TO REFLECT THE PROPER CHARGES FOR HER USAGE. |
| F-00925089 | Closed | 5/8/2003 | COMPLAINANT STATES HER BILL IS WRONG AND THERE WAS A BILL IN ANOTHER PERSONS NAME THAT SHE LATER CHANGED OVER TO HER NAME. |
| F-00927389 | Closed | 3/6/2003 | COMPLAINANT STATES THAT FOR THREE YEARS PGW DID NOT READ THE METER AND THEN SENT HIM AN OUTRAGEOUS BILL. HE FEELS THE COMPANY SHOULD BE RESPONSIBLE FOR THIS. |
| F-00928856 | Closed | 6/18/2001 | COMPLAINANT STATES THAT HE WAS NEVER NOTIFIED BY PGW THAT THERE WAS A 20% DISCOUNT FOR CUSTOMERS OVER 65. HE FOUND THIS OUT ON 6/17/99 IN AN ARTICLE OF THE PHILADELPHIA INQUIRER, 2 YEARS AFTER HE HAD TURNED 65. HE WANTS THE PUC TO MAKE PGW ISSUE A CREDIT PLUS INTEREST RETROACTIVE TO 6/17/99. |
| F-00930857 | Closed | 6/24/2002 | COMPLAINANT IS DISPUTING THE AMOUNT OF PAST BILLS AND WANTS THE BILLING TO BE INVESTIGATED. HE WANTS THE BALANCE TO BE REDUCED. |
| F-00931288 | Closed | 8/23/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS PUT IN A NEW METER AT 7531 WATSON STREET 2ND FLOOR. THEREAFTER, THE BILL WENT UP TO $680 & FOR GAS. AN INQUI- RY TO PGW ABOUT THIS AMOUNT LED TO AN ANSWER THAT THIS WAS FOR GAS USED, NOT BILLED TO THE RESIDENCE. SHE STATES THE PUC AND PGW HAS NEVER STATED AT WHAT RATE THE PAST USAGE HAS BEEN BILLED AT FOR THIS BILL. SHE WANTS THE PUC TO INVESTIGATE AS TO WHAT RATE, THE OUTSTANDING PAST USED GAS BILL WAS BILLED AT AND INVESTIGATE AS TO WHAT A TWO BEDROOM 2ND FLOOR APARTMENT GAS USAGE SHOULD BE. |
| F-00932941 | Closed | 9/12/2001 | COMPLAINANT STATES ON 11/14/00, HE FOUND LOSING GAS FROM GAS GRILL PIPE ON HIS BACKYARD. HE REPORTED ACCIDENT TO GAS COMPANY ON NEXT DAY. THEY TOLD HIM IT IS HIS RESPONSIBILITY TO PAY FOR LOST GAS BECAUSE IT IS GOING AFTER GAS METER. HE WANTS PHILADELPHIA GAS WORKS TO COUNT LOST CCF'S BY ACCIDENT WITH PRICES WHICH WAS ON NOVEMBER 15 OF 2000. |
| F-00936618 | Closed | 5/8/2003 | COMPLAINANT STATES THE EXCESSIVELY HIGH GAS BILLS ARE OUTRAGEOUSLY UNFAIR. COMPLAINANT IS REQUESTING A LOWER BUDGET TO FIT THE INCOME. |
| F-00937251 | Closed | 11/7/2001 | COMPLAINANT STATES THEY HAVE BEEN OVERCHARGED BY PGW. THEY FILL THEIR BILLS FOR 12/21/00 AND 1/24/01 WERE OUT OF LINE. THEY STATE THERE IS ONLY 2 PEOPLE LIVING IN THEIR HOUSE AND THEY KEEP THE HEAT BETWEEN 68 AND 70 ALWAYS. IT SHOWS AT THE BOTTOM OF HER BILL THAT THEIR INCREASE WAS TO BE $199.00 FOR THE YEAR AND IT WAS INCREASED BY $300.00 FOR ONE MONTH ADDITION TO INCREASES ON THE OTHER MONTHS BILLS. SHE FEELS THE METER MALFUNCTIONED OR IT WAS READ WRONG. SHE IS NOW A WIDOW AND LIVING ON A FIXED INCOME. SHE STATES SHE HAS ALWAYS PAID HER BILLS AND THAT THIS IS UNREASONABLE. |
| F-00937255 | Closed | 4/29/2002 | COMPLAINANT STATES THAT HER GAS BILL FOR A ONE-BEDROOM APARTMENT IS OVER $5,000. SHE WANTS AN INVESTIGATION AND ADJUSTMENTS TO HER BILL. |
| F-00938752 | Closed | 12/20/2001 | COMPLAINANT STATES SHE HAS BEEN OVERCHARGED AND IS WILLING TO PAY THE BUDGET AMOUNT PLUS $15 PER MONTH UNTIL THE ARREARAGE IS PAID OFF. |
| F-00940847 | Closed | 4/17/2002 | COMPLAINANT STATES THAT HIS GAS BILL WENT FROM $206.11 TO $900 IN APRIL AND MAY. LATE CHARGES HAVE BEEN ADDED FLR OVER A YEAR. A RATE DECREASE WAS EFFECTIVE BUT COSTS HAVE BEEN GOING UP. HE WANTS TO INSURE THAT THEY DO NOT SHUT OFF THE GAS FOR JACQUELINE NEWTON. |
| F-00949979 | Closed | 2/22/2002 | COMPLAINANT STATES THAT SHE HAS QUESTIONS ON THE BILLING OF PGW THAT SHE WANTS ANSWERED BEFORE SHE COMES TO A BILLING ARRANGEMENT. |
| F-00950195 | Closed | 6/9/2003 | COMPLAINANT STATES SHE DOES NOT LIVE IN THIS HOUSE AND THE GAS IS OFF. SHE STATES SHE STILL GETS MONTHLY BILLS. SHE STATES THE GAS WAS TURNED ON FOR ONE MONTH BECAUSE SHE WANTED HOT WATER. SHE WANTS THE PUC TO CHECK IN AND SEE WHY THE BILL IS SO HIGH. |
| F-00952245 | Closed | 11/19/2001 | CUSTOMER CLAIMS THE COMPANY IS BILLING HER FOR GAS USAGE AT A HOUSE SHE NEVER RESIDED AT. SHE CLAIMS THE GAS COMPANY ALLOWED SOMEONE TO HAVE GAS HOOKED UP IN HER NAME WITHOUT PROPER IDENTIFICATION. THE CUSTOMER WANTS HER NAME CLEARED FROM THESE CHARGES AND ALLEGATIONS. SHE SAID SHE IS TRYING TO OBTAIN PROOF SHE DID NOT RESIDE THERE AT THIS TIME. |
| F-00952371 | Closed | 7/22/2002 | COMPLAINANT STATES THAT HIS GAS BILL IS MUCH TOO HIGH FOR ONE PERSON. HE PAID TO HAVE HIS METER TESTED AND REPLACED. HE WANTS IT TO BE INVESTIGATED. |
| F-00954829 | Closed | 11/4/2002 | COMPLAINANT STATES AN ACCURATE READING WAS NOT POSSIBLE DUE TO AN OLD METER IN HER HOME BETWEEN 3/98 AND 5/01. THE CANCELLATIONS WERE NOT APPLIED TO HER ACCOUNT. SHE WANTS PUC TO TELL THE PHILADELPHIA GAS WORKS TO SHOW THE AMOUNT THAT WAS DEDUCTED AND CREDIT THE AMOUNT TO HER ACCOUNT. |
| F-00958599 | Closed | 10/15/2001 | COMPLAINANT STATES SHE IS BEING CHARGED FOR A BILL FROM BACK IN 1996. SHE STATES AT THAT TIME SHE WAS APPROVED THE LIEHEAP PROGRAM THROUGH DIXON HOUSE FOR $750.00. SHE GAVE THE PGW EMPLOYEE THE LETTER AND PAID HER HOOK UP AND THEN DID NOT HEAR ANY MORE TILL NOW. SHE STATED SHE ASK IF THE BALANCE WOULD BE BILLED TO HER WHEN HER SERVICE WAS DISCONTINUED AND THE PGW WORKER TOLD HER NO BECAUSE SHE WAS ON THE CAP PROGRAM. |
| F-00961411 | Closed | 5/21/2002 | COMPLAINANT STATES FROM 1993 THROUGH JUNE 2001, THE PROPERTY AT 501 W. ALLENS LANE WAS OWNED AND OCCUPIED BY SARA E. LELAR. DURING THE PERIOD 1993 THROUGH AUGUST 2000, PGW BILLS WERE PAID BY SARA LELAR. IN NOVEMBER OF 2000, SARA LELAR DISCOVERED THAT HER RESIDENTIAL SERVICE WAS INCORRECTLY BILLED AT A COMMERCIAL RATE INSTEAD OF A RESIDENTIAL RATE. PGW EMPLOYEES DENIED THAT THERE WERE DIFFERENT RATES. PGW OWES SARA LELAR $8,821.08 FOR OVERPAYMENTS. SARA LELAR DOES NOT OWE PGW ANY BALANCE. |
| F-00961985 | Closed | 11/5/2001 | PHILADELPHIA GAS WORKS WISHES TO APPEAL THE BCS DECISION DATED AUGUST 2, 2001 IN THE ABOVE REFERENCED CASE. PHILADELPHIA GAS WORKS STATES THE COMPLAINANT RECEIVED ESTIMATED BILL FOR FOUR YEARS (MAY 1997 THROUGH MAY 2001), AT THE SERVICE ADDRESS LOCATED AT 117 MCCLELLAN STREET, PHILADELPHIA, PA. AFTER RECEIVING AN ACTUAL METER READING IN MAY 17, 2001, THE CUSTOMER'S ACCOUNT WAS RE-BILLED TO ADJUST FOR THE ACTUAL METER READING. THE CUSTOMER MADE TOTAL PAYMENTS FOR THE PERIOD IN THE AMOUNT OF $4,208. THE CREDIT TO THE ACCOUNT WAS IN THE AMOUNT OF $3,688.84 WHICH WAS COMPUTED ON JUNE 13, 2001. PHILADELPHIA GAS WORKS REQUESTS THAT THE COMMISSION FIND THAT 66 PA C.S.A 2212(D AND PGW GAS TARIFF REGULATION 4.47, CONTROL THE APPLICATION OF THE 1-1/4% PER MONTH INTEREST RATE. |
| F-00963699 | Closed | 4/20/2002 | COMPLAINANT STATES THAT HER ESTIMATED BILLS WERE TOO HIGH. THE DECISION FROM THE BUREAU OF CONSUMER SERVICES WAS TOO HIGH AND DIDN'T REFLECT THE MONEY GRANTED BY LIHEAP. SHE WANTS SOMEONE TO REVIEW THE DECISION. |
| F-00966236 | Closed | 9/30/2002 | COMPLAINANT STATES THEY WANT HER TO PAY A $2,000 BILL FOR GAS IN A HOUSE THAT SHE NEVER LIVED IN. SHE WANTS THE PUC TO HELP HER. |
| F-00970315 | Closed | 9/25/2001 | COMPLAINANT STATES HE DOES NOT OWE PHILADELPHIA GAS WORKS WHAT THEY SAY HE OWES THEM. HE STATES HE TOOK OVER DAN HINKLE ACCOUNT, HE STATES HE PAID HIS SHARE AND THAT DAN HINKLE OWES THE REST. |
| F-00970598 | Closed | 9/12/2001 | COMPLAINANT STATES HAS RESIDED AT PROPERTY ONLY ONE DAY PER WEEK FOR THE PAST THREE YEARS. SINCE 1982 HAS LIVED IN THIS HOUSE ALONE AND WORK FULL TIME SO NO ONE IS HOME ALL DAY. HAS PAID ALL ESTIMATED BILLS. SINCE THE CUBIC FEET OF THE ESTIMATED READINGS IS MORE THAN THE ACTUAL READING, HE FEELS THAT PGW OWES HIM MONEY AND THAT THIS BILL IS AN ERROR ON THEIR PART. HE HAS REQUEST- ED, VIA FACSIMILE, ALL READING ESTIMATES AND BILLS SINCE 1992, WHEN HIS METER WAS REPLACED, FROM PGW BUT HAVE NOT RECEIVED A RESPONSE. HE WANTS THE PUC TO FORCE PGW TO REVIEW THEIR RECORDS, SHOW PROOF (IF ANY) OF MONIES OWED OR REFUND MONIES DUE. |
Showing results 3751 - 3775 of 7448
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