Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01016586 | Closed | 1/14/2002 | COMPLAINANT STATES SHE IS BEING CHARGED GAS FROM A PREVIOUS ADDRESS FOUR YEARS AGO. THIS HAS BEEN ADDED INTO HER CURRENT BILL. SHE WOULD LIKE DETAILED RECORDS OF THE USAGE DURING THE PERIOD OF WHICH SHE IS CHARGED FOR THE AMOUNT OF THE CUBIC FEET. SHE ALSO WANTS THESE CHARGES REMOVED FROM HER CURRENT BILL. |
| F-01019934 | Closed | 6/17/2003 | COMPLAINANT STATES HE PURCHASED THUS HOME IN 1999 AND HE STATES THAT HE DOES NOT OCCUPY THE BUILDING DURING THE WINTER MONTHS. HE STATES THAT PHILA GAS WORKS HAS CHARGED HIM $10,000.00 IN GAS CHARGES WITH A $6,900.00 IN LATE CHARGES AND PENALITIES AND THE BALANCE IN USAGE. COMPLAINANT ALSO STATES THAT THE BUILDING HAS BEEN ON AN ALTERNATIVE HEATING SOURCE SINCE MARCH 2000. |
| F-01021098 | Closed | 4/19/2002 | COMPLAINANT STATES THAT GAS PRICES ARE TOO HIGH. SHE WANTS EXCESS CHARGES TO BE ELIMINATED AND OFFERS TO PAY MONTHLY CHARGES PLUS $400 A MONTH. |
| F-01021885 | Closed | 5/6/2003 | COMPLAINANT STATES HE WAS OVERCHARGED AT ONE ADDRESS AND THE OTHER ADDRESS HE NEVER LIVED AT. HE IS REQUESTING A HEARING IN ORDER TO EXPLAIN BOTH PROBLEMS IN DETAIL. |
| F-01022960 | Closed | 11/16/2001 | COMPLAINANT STATES COMPLAINT IS THE BILLS EXCEED FOR WHAT THE PROPERTY USAGE IS. THE GAS COMPANY READ THE METER AND SAID THAT IT WAS OKAY. THEY CLAIM THERE WAS A LEAK THAT WAS CAUSING THE HIGH BILLS. SHE WANTS THE PUC TO TELL PGW THAT SHE WILL SETTLE THIS MATTER AS SOON AS SHE FINDS OUT THE RESULTS OF THE TESTING OF THE METER. |
| F-01023030 | Closed | 5/29/2002 | COMPLAINANT STATES THAT HE HAS HAD A NUMBER OF BILLS FROM PGW THAT WERE IN ERROR. ALTHOUGH THEY WERE REDUCED, HE STILL BELIEVES THEY ARE INCORRECT. HE ASKS FOR DETAILED MONTHLY BILLS FROM FEBRUARY 2001 TO THE PRESENT. |
| F-01023803 | Closed | 2/27/2002 | COMPLAINANT STATES SHE PERSONALLY INFORMED PGW SEVERAL WEEKS IN ADVANCE & ASKED FOR A METER READING ON JANUARY 31, 2001. THEY NOTIFIED THE COMPANY A NUMBER OF TIMES TO SEE WHY THEY WERE STILL RECEIVING BILLS FOR GAS CONSUMP TION AT THAT PROPERTY. |
| F-01024361 | Closed | 4/16/2003 | COMPLAINANT STATES THE GAS COMPANY CHARGED HER ACCOUNT TWICE FOR GAS SERVICE. SHE WANTS THE PUC TO CREDIT THE ENTIRE REBILL AMOUNT TO HER ACCOUNT. |
| F-01024667 | Closed | 2/12/2003 | COMPLAINANT STATES PGW CHANGED THE METER AND STATED THE ACTUAL READING WAS MUCH MORE THEN THE ESTIMATED AMOUNT. THE COMPANY BILLED THE COMPLAINANT FOR $1100.00 FOR THE DIFFERENCE. COMPLAINANT TATES THE BILL COULD NOT OF POSSIBLY BE THAT MUCH. COMPLAINANT STATES THE HEAT IS NOT GAS AND COMPLAINANT RARELY EATS AT HOME BECAUSE HE LIVES BY HIMSELF. |
| F-01025161 | Closed | 5/16/2002 | COMPLAINANT STATES THAT SHE THOUGHT HER SERVICE STARTED WHEN SHE CALLED TO CONNECT, BUT SHE WAS BILLED FOR SERVICES PRIOR TO THAT BECAUSE IT HAD NEVER BEEN DISCONNECTED. SHE WANTS THOSE CHARGES DROPPED. |
| F-01026078 | Closed | 5/6/2003 | COMPLAINANT STATES HE WAS IN GOOD STANDING FOR JAN, FEB & MARCH. IN JUNE HIS METER WAS REMOVED AND REPLACED HIS BALANCE WAS 0.00 THEN A MONTH LATER HE RE CEIVES A BILL STATING HE OWED ADDITIONAL $1333.23. HE STATES HE LIVES IN A ROW HOME AND THERE IS NO WAY HE USES $2500.00 BETWEEN DEC THRU APRIL. |
| F-01026870 | Closed | 1/2/2002 | COMPLAINANT STATES HE FEELS THAT THERE HAS BEEN OVERCHARGES BY PGW. HE ALSO STATES THE LEVEL OF SERVICE HE FEELS IS BELOW THE LEVEL REQUIRED BY LAW. |
| F-01027415 | Closed | 4/23/2003 | COMPLAINANT STATES HE FEELS THAT HE IS BEING OVERCHARGED AND HE WANTS THE PUC TO REASSURE HIM THAT HE IS NOT BEING OVERCHARGED. |
| F-01029955 | Closed | 1/13/2003 | COMPLAINANT STATES THAT SHE IS BEING OVERCHARGED FOR GAS, ESPECIALLY FOR A PROPERTY THAT HAS BEEN VACANT MOST OF THE TIME. SHE HAS NOT BEEN ABLE TO RESOLVE THIS WITH THE COMPANY AND WANTS TO BE ABLE TO SPEAK TO SOMEONE IN AUTHORITY. |
| F-01030681 | Closed | 5/20/2002 | COMPLAINANT STATES SINCE THEY WERE GETTING UNREASONABLY HIGH BILLS, THEY STOPPED PAYING TO PHILA GAS WORKS, AND THEY ASKED FOR THEM TO CHECK THEIR METER. INSTEAD OF CHECKING THE METER, THEY REPLACED IT WITH NEW METER AND THEY LOST OLD METER AND NEVER GOT A CHANCE TO CHECK IT PROPERLY. COMPLAINANT WANTS THE PUC TO DEDUCT $700 FROM THE TOTAL BILL. |
| F-01032338 | Closed | 5/28/2002 | COMPLAINANT STATES HIS MOTHER PASSED AWAY ON JUNE 30, 2001. PGW INSTALLED A NEW MATER IN AUGUST AND TOLD HIM HE WOULD RECEIVE A FINAL BILL. THE BILL HE RECEIVED WAS FOR OVER $4,000. HE WANTS THIS OUTRAGEOUS AMOUNT TO BE DISMISSED. |
| F-01035199 | Closed | 4/28/2003 | COMPLAINANT STATES COMPLAINT IS OVERCHARGE ON A MAKE-UP BILL, CAUSED BY ONE OR MORE ACTS OF NEGLIGENCE BY PGW. HE WANTS PGW TO SETTLE THIS CASE BY CANCELLING THEIR BILL FOR $488.85 NOW CLAIMED. |
| F-01035673 | Closed | 3/22/2002 | COMPLAINANT STATES THAT SHE WAS OVERCHARGED FOR GAS AT TWO PROPERTIES, IN- CLUDING WHEN ONE WAS UNOCCUPIED. SHE WANTS CREDIT FOR THE OVERBILLING. |
| F-01037081 | Closed | 3/25/2002 | COMPLAINANT STATES THAT PGW DID NOT READ THE METER FOR 23 MONTHS AND THEN BILLED AT THE HIGHER CURRENT RATE. HE WANTS THEM TO BE INVESTIGATED, FINED IF APPROPRIATE AND HIS ACCOUNT CREDITED. |
| F-01037971 | Closed | 12/12/2001 | COMPLAINANT STATES COMPLAINT IS ABOUT GAS BILL RECEIVED. SHE WANTS THE PUC TO DISREGARD THE AMOUNT OF $206. |
| F-01039065 | Closed | 7/19/2002 | COMPLAINANT STATES THAT PGW PUT IN AUTOMATIC METERS IN 1988 BUT NEVER READ THEM AUTOMATICALLY, SO SHE ALWAYS CALLED IN HER METER READING AND PAID MONTH- LY. PGW PRICES DOUBLED AND THEY ARE TRYING TO ADD CHARGES TO HER BILL, WHICH SHE WANTS TO BE DROPPED. |
| F-01040312 | Closed | 8/7/2003 | COMPLAINANT STATES IS BEING BILLED AN EXHORBITANT AMOUNT OF MONEY FOR GAS USAGE. COMPLAINANT WANTS A READ OUT OF GAS USED FOR PERIOD IN QUESTION AND TO CREDIT HIM FOR MONIES PAID. |
| F-01040451 | Closed | 5/5/2003 | COMPLAINANT STATES COMPLAINT IS ABOUT NOT RECEIVING A BILL FOR THE PRIOR MONTH, SHE WAS TOLD THAT THE METER WOULD BE REPLACED SOON AND NO PAYMENT AT THIS POINT WAS NECESSARY. SHE DID NOT RECEIVE A BILL UNTIL JULY OF 2001, WHICH WAS OVER $2,000. |
| F-01041328 | Closed | 4/3/2002 | COMPLAINANT STATES THAT SHE PAID HER FINAL BILL AND KEEPS RECEIVING BILLS FOR OVER $2,000, ALTHOUGH PGW ADMITTED THEY HAD A MALFUNCTIONING METER. SHE WANTS THE CHARGES TO BE DROPPED, |
| F-01042906 | Closed | 6/7/2002 | COMPLAINANT STATES COMPLAINT IS SHE HAS BEEN GIVING PGW, HER CURRENT BILL PAYMENT AMOUNT, BUT THEY WANT MORE LIKE $170 A MONTH. SHE WANTS PGW TO SEND SOMEONE OUT TO HER HOUSE TO MAKE SURE THAT EVERYTHING IS OKAY. |
Showing results 3826 - 3850 of 7448
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