Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01134697 | Closed | 8/7/2002 | COMPLAINANT STATES THAT SHE DID NOT REALIZE SHE WAS GOING OVER BUDGET BECAUSE OF A FAULTY HEATER. SHE WANTS TO WORK OUT A PAYMENT ARRANGEMENT. |
| F-01136182 | Closed | 8/12/2002 | COMPLAINANT STATES HE HAS BEEN ON BUDGET PLAN FOR MANY YEARS. HE PAID HIS BILLS ON TIME. IN 2002 HE RECEIVED A NEW METER AND WAS TOLD HE OWED THEM AN OUTSTANDING AMOUNT OF MONEY. HE FEELS HE IS A VICTIM OF PGW'S BAD MANAGE- MENT. HE WANTS PUC TO REVIEW THIS COMPLAINT TO FIND IN FAVOR OF THE CUSTOMER. |
| F-01137498 | Closed | 8/26/2002 | COMPLAINANT STATES REPAIR PERSONS SENT WERE RUDE AND UNCOOPERATIVE AND DID NOT MAKE REPAIRS CORRECTLY RESULTING IN SAFETY HAZARDS FOR COMPLAINANT. HE ALSO STATES THE CONTRACT FOR BUDGET WAS SIGNED UNDER DURESS. HE ALSO FEELS HE SHOULD NOT PAY A PENALTY FOR LIHEAP. HE WANTS PUC TO KEEP PGW OUT OF HIS FACE, DISCONTINUE SERVICE WITH THIS SUPPLIER AS SOON AS POSSIBLE, AND DIS- ALLOW CHARGE FOR LIHEAP. |
| F-01140074 | Closed | 9/30/2002 | COMPLAINANT STATES HE DOES NOT BELIEVE IT IS RESPONSIBILITY OF CITIZENS OF COMMONWEALTH TO MONITOR THE ACCURACY OF MONTHLY GAS METER READINGS. HE HAS TRIED TO SCHEDULE READINGS OF HIS METER WITH COMPANY WITHOUT SUCCESS. HE BELIEVES PGW HAS WAIVED THEIR RIGHTS TO RETROACTIVELY MAKE DEMANDS FOR A GROSSLY INCREASED BILLING STATEMENT AND HAS VIOLATED PUC REGULATIONS THAT REQUIRE A YEARLY READING. HE WANTS PUC TO DENY INCREASED METER BILLINGS FOR PERIOD 10/16/96 TO 2/21/02 WITH THE UNDERSTANDING HE WILL PAY BILLS IN FULL IF THEY ARE BASED ON METER READINGS. |
| F-01140971 | Closed | 9/2/2003 | COMPLAINANT STATES COMPANY WILL NOT ACCEPT A PAYMENT AGREEMENT THAT SHE CAN AFFORD. SHE WANTS PUC TO DETERMINE CORRECT AMOUNT OF BILL AND PUT HER ON A BUDGET AMOUNT OF $75 PER MONTH PLUS $25 UNTIL BALANCE IS PAID IN FULL. |
| F-01141711 | Closed | 9/8/2003 | COMPLAINANT STATES COMPANY OVERESTIMATED HIS USAGE. HE WANTS A REFUND. |
| F-01142980 | Closed | 11/12/2002 | COMPLAINANT STATES THAT SHE WAS BILLED $1,615.87 FOR AUGUST 13, 2001. SHE WANTS HER BILLING ERRORS TO BE CORRECTED. |
| F-01143164 | Closed | 8/8/2002 | COMPLAINANT STATES THAT PGW IS CLAIMING SHE OWES $3,700 FOR ADJUSTMENT ON ESTIMATED BILLS GOING BACK TO 1994. SHE BELIEVES THEY CANNOT PROVE THE ACCURACY AND DISPUTES THE AMOUNT. SHE WANTS HER BILL TO BE CLEARED AS OF MAY 2000 WHEN THE NEW METER WAS INSTALLED AND THE $750 IN COUNSEL FEES REIM- BURSED. |
| F-01145309 | Closed | 10/15/2002 | COMPLAINANT ALLEGES OVERCHARGES FOR GAS USAGE. |
| F-01146216 | Closed | 9/24/2002 | COMPLAINANT STATES THEY HAD A NEW METER INSTALLED AND THERE IS A DISCREPANCY BETWEEN OUTSIDE AND INSIDE METER READINGS AND THEY ARE BEING BILLED FOR THE DIFFERENCE. PGW CLAIMS THE OUTSIDE METER HAD A BROKEN WIRE. THEY WANT PUC TO INVESTIGATE PGW'S ALLEGATIONS THAT THE OUTSIDE METER WIRE WAS BROKEN AND THAT THE CHARGES ARE CORRECT. THEY WANT PGW TO PROVIDE RECORDS FOR WHEN OUTSIDE REMOTE METER WAS PUT IN AND THE READINGS TAKEN FROM THE INSIDE METER. |
| F-01147904 | Closed | 4/10/2003 | COMPLAINANT STATES HE BOUGHT A PROPERTY ON 1/10/01 AND HE CALLED THE GAS CO AND HE WAS TOLD THAT HE COULD NOT GET THE GAS IN HIS NAME UNTIL THE PREVIOUS OWNERS CALLED FOR A FINAL READING. HE WANTS HELP WITH THIS MATTER. |
| F-01152373 | Closed | 8/6/2002 | COMPLAINANT DISPUTES THE METER READINGS AND AMOUNT PGW SAYS HE OWES. HE WANTS IT TO BE INVESTIGATED AND THE OLD METER CHECKED. |
| F-01154558 | Closed | 7/3/2003 | COMPLAINANT STATES WANTS THE BILLING FOR 5938 CHESTNUT STREET TO BE ELIMINAT- ED. |
| F-01154757 | Closed | 8/13/2003 | COMPLAINANT STATES HE DOES NOT FEEL THAT HE SHOULD BE RESPONSIBLE FOR ANY BILL THAT OCCURED AS A RESULT OF HIS METER NOT BEING READ. HE FEELS THE PGW HAD AMPLE TIME AND AMPLE ACCESS TO READ THE METER. |
| F-01156465 | Closed | 7/14/2003 | COMPLAINANT STATES HER COMPLAINT IS THAT SHE NEVER RECEIVED HER CHECK AND IT HAS BEEN TWO YEARS NOW. |
| F-01159050 | Closed | 8/30/2002 | COMPLAINANT STATES THAT WHILE RESIDING AT 4818 NORTH FIFTH STREET SHE PAID THE UTLITIES AS HER PART OF THE RENT. AFTER SHE MOVED THAT OTHER RESIDENTS OF THIS ADDRESS ADVISED HER THAT THE BILL WOULD BE REMOVED FROM HER NAME. AT THIS TIME SHE WAS RECEIVING BILLS FROM THE COMPANY. SHE DOES NOT FEEL SHE IS RESPONSIBLE FOR THE UTILITY AFTER SHE MOVED OUT. |
| F-01161069 | Closed | 9/5/2002 | COMPLAINANT STATES SHE IS COMPLAINING ABOUT HIGH BILLS. PHILA GAS WORKS CHANGED THE METER AFTER MANY COMPLAINTS. SHE HAS BEEN TRYING TO STRAIGHTEN THIS OUT FOR THREE YEARS. SHE WANTS THE BILLS BETWEEN 1931-1933 RHAWN TO BE REVIEWED AND COMPARED. |
| F-01162790 | Closed | 6/6/2003 | COMPLAINANT STATES WHEN SHE MOVED TO HER NEW ADDRESS THEY ADDED THE PREVIOUS OWNERS BALANCE ONTO HIS BILL. HE IS DISPUTING $1200.00 OF HIS BILL. COMP- LAINANT STATES HE TRIED TO GET THE COMPANY TO ADJUST THE BILL AND THEY RE- FUSED. |
| F-01166643 | Closed | 8/26/2002 | COMPLAINANT STATES HE HAS RECEIVED INFLATED BILLS. THE METER WAS INACCURATE AND NOT INSPECTED AND MAINTAINED TO PROVIDE CORRECT READING. HE WANTS PUC TO CANCEL OUTSTANDING PGW BALANCE AND PROVIDE THAT CUSTOMER WILL PAY ONLY MONTH- LY CHARGES REGISTERED BY AUTOMATED COMPUTER METER. |
| F-01167549 | Closed | 2/10/2003 | COMPLAINANT STATES THAT SHE PAID HER FINAL BILL WITH PGW WHEN SHE MOVED AWAY. THEN THEY BILLED FOR $789.16, CLAIMING THEY HAD CHARGED FOR THE WRONG METER. AFTER NINE MONTHS OF WAITING FOR A RULING, A CREDIT OF $158 WAS GIVEN. COM- PLAINANT ASKED THAT THE BILL BE CLEARED. |
| F-01168284 | Closed | 8/12/2002 | COMPLAINANT STATES THAT SHE WAS NOT GIVEN CORRECT INFORMATION ABOUT C.R.P. AND NOW SHE OWES A LARGE AMOUNT THAT SHE CANNOT PAY. SHE WANTS TO KNOW WHY IT TOOK THE GAS COMPANY SO LONG TO INFORM HER ABOUT THE BILL AND SHE NEEDS A LOWER PAYMENT. |
| F-01169991 | Closed | 7/8/2002 | COMPLAINANT STATES THAT HE DID NOT RECEIVE BILLS ALTHOUGH HE GAVE THEM PROPER INFORMATION ON HIS NEW ADDRESS, AND THEN HE RECEIVED A HIGH BILL WITH NO EXPLANATION OF HOW IT WAS DERIVED. HE THINKS PGW MAY HAVE OVERESTIMATED THE READINGS. HE WANTS IT TO BE INVESTIGATED TO DETERMINE WHAT WOULD BE A FAIR AMOUNT. |
| F-01171973 | Closed | 12/5/2002 | COMPLAINANT STATES SHE CALLED TO HAVE GAS SHUT OFF IN OCTOBER 1998. THE GAS COMPANY NEVER SHUT IT OFF AND NOW WANTS TO CHARGE HER FOR BOTH ADDRESSES. THE COMPANY WANTS $800 TO TURN ON GAS AT NEW ADDRESS. SHE WANTS PUC TO INVESTI- GATE AND GET THE YEARS WHEN SHE WASN'T LIVING AT OLD ADDRESS OFF HER BILL AND START A NEW BILL. |
| F-01172188 | Closed | 9/17/2003 | COMPLAINANT STATES A HIGH CHARGE OF $2,883, THE GAS COMPANY WAS SLOW TO PUT IN THE DIGIT METER. SHE WANTS THE PUC TO ELIMINATE THE $2,883 CHARGE. |
| F-01172502 | Closed | 4/25/2003 | COMPLAINANT STATES PGW SAID THAT HE DEFAULTED IN JUNE 2002, SINCE THAT DATE HE HAS BEEN SENDING MORE THAN THE AGREEMENT CALLED FOR AND THAT WAS TO BE APPLIED TO THE JUNE 2002 DEFAULT. |
Showing results 3901 - 3925 of 7448
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