Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-00832674 | Closed | 11/20/2000 | COMPLAINANT STATES SHE CAN NOT AFFORD HER CURRENT PAY ARRANGEMENT AND WOULD INSTEAD LIKE TO PAY THE NORMAL BILL PLUS $25 EXTRA PER MONTH. |
| Z-00833397 | Closed | 1/2/2001 | COMPLAINANT STATES COMPLAINT IS ABOUT BEING OVERBILLED BY PHILADELPHIA GAS WORKS. HE WANTS THE PUC TO CORRECT THE OVERBILLING PROBLEM THAT HAS BEEN A THREE YEAR PROBLEM. |
| Z-00836387 | Closed | 5/23/2001 | COMPLAINANT STATES THAT HE HAS HIGH BILLS DUE TO AN OLD METER AND THE PUC COMPUTER SYSTEM. AFTER NUMEROUS ATTEMPTS TO RECTIFY THIS, THEY FINALLY CHANGED HIS GAS METER. HE STATES THAT HE LIVES ALONE AND HAS NO CHILDREN, AND THAT THERE IS NO WAY THAT HE HAS USED $2637.38 IN GAS AS OF 3/20/01. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR $2000 AND HE WILL PAY THE DIFFERENCE PLUS HIS REGULAR BILL. |
| Z-00837450 | Closed | 12/21/2000 | COMPLAINANT STATES ONE MONTH LAST WINTER, SHE WAS BILLED $262, SHE MISPLACED THE BILL. SHE THOUGHT THIS WAS HIGH, IT'S THE HIGHEST BILL SHE HAD. SHE STATES SHE ONLY HAS HOT WATER SPRING, SUMMER & FALL MONTHS. BY PAYING $99 A MONTH SHE THOUGHT THAT HER BILL SHOULD BE $0 BALANCE BY OCTOBER. SHE WANTS THE PUC TO LET HER REMAIN ON A BUDGET PLAN & REVIEW & REDUCE THE $262 BILL. |
| Z-00837506 | Closed | 5/28/2002 | COMPLAINANT STATES THAT PGW DID NOT RECORD HIS METER READINGS AND BILLED HER FOR OVER $500, WHICH SHE DOES NOT BELIEVE SHE SHOULD PAY. |
| Z-00839142 | Closed | 5/11/2001 | COMPLAINANT STATES THAT HER GAS BILL IS TOO HIGH. SHE WANTS THE PUC TO LOWER HER BUDGET. |
| Z-00850018 | Closed | 3/22/2002 | COMPLAINANT STATES THAT HE IS RECEIVING DOUBLE LATE CHARGES ON HIS BILL PLUS COLLECTION FEES. HE IS NOT ABLE TO PAY THE $300 A MONTH PLUS HIS CURRENT BILL. HE OFFERS TO PAY $100 OVER THE BILL AND ASKS THEM TO STOP ADDING THE OTHER CHARGES. |
| Z-00850179 | Closed | 1/5/2001 | COMPLAINANT STATES HER COMPLAINT IS THAT SHE SHOULDN'T OWE A $2,000 GAS BILL. SHE STATES SHE CALLED THE COMPANY NUMEROUS TIMES TO INFORM THEM OF THIS. THERE REPLY TO HER WAS THAT THEY WERE AWARE OF THE PROBLEM, AND THEY WERE HAVING A COMPUTER PROBLEM. IN MARCH OF 2000 SHE RECEIVED HER FIRST BILL IN THREE YEARS, FOR $2,164.53. SHE STATES EVERYTHING IN HER HOUSE IS ELECTRIC, SHE ONLY USES GAS FOR HEATING WHICH IS NO MORE THAN SIX MONTHS OUT OF THE YEAR. SHE WANTS THE PUC TO MAKE PHILADELPHIA GAS WORKS ADJUST HER BILL ACCO- RDINGLY. |
| Z-00851736 | Closed | 3/5/2002 | COMPLAINANT STATES THAT SHE HAS BEEN OVERBILLED AND WANTS IT TO BE INVESTI- GATED. |
| Z-00861411 | Closed | 8/20/2001 | COMPLAINANT STATES THAT HE CAN'T AFFORD HIS BUDGET AMOUNT. HE WANTS THE PUC TO LOWER IT, AND MAKE PECO CHECK THEIR EQUIPMENT AND HIS METER FOR ACCURACY. |
| Z-00866944 | Closed | 1/19/2001 | COMPLAINANT STATES HER GAS SERVICE WAS DISCONNECTED IN AUGUST OF 2000. SHE IS STILL BEING BILLED FOR SERVICE FOR THE MONTHS OF SEPT., OCT., NOV., & DEC. SHE HAS SENT IN NUMEROUS CARDS WITH METER READINGS ON IT. AND NO ONE HAS COME TO VERIFY HER READINGS AND SHE HAS BEEN HOME EVERYDAY. SHE WANTS SOME- ONE TO COME AND TO VERIFY HER METER READING SO SHE CAN HAVE HER SERVICE RECO- NNECTED. |
| Z-00870419 | Closed | 4/26/2001 | COMPLAINANT STATES SHE WAS QUOTED AN AMOUNT TO PAY ON A MONTHLY BASIS ($240). SHE CAN'T AFFORD TO PAY THAT MUCH, SHE CAN AFFORD TO PAY ($175) ON A MONTHLY BASIS. SHE WOULD APPRECIATE IF PHILADELPHIA GAS WORKS HONORED HER $175 A MONTH BASIS. |
| Z-00870976 | Closed | 4/18/2001 | COMPLAINANT STATES SHE DOES NOT UNDERSTAND HOW SHE OWES PHILADELPHIA GAS WORKS OVER $4,000, EVEN IF SHE DOES SHE CAN'T GIVE THEM $315 A MONTH. SHE STATES SHE IS ON PUBLIC ASSISTANCE RIGHT NOW, AND IS ABOUT TO GET TURNED OFF. SHE JUST WANTS TO KNOW IF SHE CAN GET ANOTHER BUDGET, THAT IS ALL. |
| Z-00871719 | Closed | 5/3/2001 | COMPLAINANT STATES UPON MOVING INTO THE DWELLING AT 4764 RORER STREET, NUMER- OUS ATTEMPS HAD BEEN MADE TO CHANGE THE NAMES ON THE BILLING STATEMENT AND OPEN AN ACCOUNT IN COMPLAINANT'S NAME. THIS WAS TO NO AVAIL. AS A RESULT, COMPLAINANT AND THREE SMALL CHILDREN SPENT SEVERAL WINTER MONTHS WITHOUT THE USAGE OF GAS DESPITE REPEATED ATTEMPTS TO CORRECT THE MATTER. COMPLAINANT STATES THERE IS NO WAY THE BILL FOR ELEVEN MONTHS IS OVER $2,000, WINTER LAST THREE MONTHS. |
| Z-00871874 | Closed | 5/29/2001 | COMPLAINANT STATES THAT SHE HAS NOTICED MISTAKES IN THE ESTIMATIONS OF HER BILLS. SHE WANTS TO GET COPIES OF HER BILLS FOR THE LAST 3 YEARS TO PROVE THAT THERE IS A PROBLEM. SHE WANTS THE PUC TO SET A HEARING SO THAT SHE CAN PROVE THIS. SHE ALSO WANTS THE PUC TO CORRECT THE MISTAKES ON HER BILL AND PENALIZE PGW. |
| Z-00872205 | Closed | 12/10/2001 | COMPLAINANT STATES HE NEEDS THE PUC TO COME UP WITH A BETTER BUDGET PLAN. HE CAN NOT AFFORD TO PAY $500 A MONTH FOR ONE UTILITY. HE NEEDS A FAIR AND REASONABLE PAYMENT ARRANGEMENT. |
| Z-00872968 | Closed | 1/24/2002 | COMPLAINANT STATES SHE NEEDS A PAYMENT PLAN THAT SHE CAN AFFORD. TAKE IN TO CONSIDERATION INCOME AND OTHER REQUIRED BILLS. |
| Z-00873056 | Closed | 5/14/2001 | COMPLAINANT STATES THAT PGW OVERCHARGED HER FOR ALMOST ONE FULL YEAR. SHE ALSO STATES THAT HER PAYMENT PLAN IS TOO HIGH. SHE WANTS THE PUC TO INVESTI- GATE THIS, POSSIBLY REFUND HER ACCOUNT, AND PUT HER ON A BUDGET OF $154.00 PER MONTH. |
| Z-00877233 | Closed | 3/22/2001 | COMPLAINANT STATES AFTER CALLING PHILADELPHIA GAS WORKS ABOUT A $94 GAS BILL DUE 12/6/00. THE FIRST PERSON (DONALD) WOULDN'T DO ANYTHING. HE CALLED AGAIN AND GOT DANIEL. AFTER TWO MORE WEEKS HE RECEIVED A BILL FOR $689.00. HE STATES SINCE THIS OCCURRED IN 1997 BY THE GAS COMPANY EMPLOYEE HE FEELS HE SHOULD NOT BE CHARGED TO HIM. |
| Z-00892280 | Closed | 2/13/2001 | COMPLAINANT STATES HE KNOWS HE WAS OVERCHARGED FOR HIS GAS BILLS STARTING IN OCTOBER 1999. HE STATES HE WORKS IN THE RESTAURANT BUSINESS AND IS NOT AT HOME (16) HOURS A DAY. HE WOULD LIKE THE PUC TO GET HIS BILLS ADJUSTED TO A NORMAL AMOUNT. HE IS WILLING TO PAY EACH CURRENT BILL PLUS $50 PER MONTH TO PAY OFF ANY OFFSETS. |
| Z-00902562 | Closed | 5/23/2001 | COMPLAINANT STATES THAT IN 10/2000 AFTER A LONG PERIOD OF TIME WHEN PGW DID NOT READ HER METER AND AFTER NUMEROUS ATTEMPTS TO OBTAIN A METER READING, PGW INSTALLED AN AMR METER. IN 11/2000, THEY SENT HER A BILL CONTAINING A BACK BALANCE OF ABOUT $5000.00. SHE STATES THAT SHE DOESN'T OWE THIS MONEY AS SHE HAS ALWAYS PAID HER BILLS COMPLETELY AND ON TIME. SHE WANTS THE PUC TO SUS- PEND PAYMENT OF THE BACK BILL PENDING A DECISION, MAKE PGW ELIMINATE THE CLAIMED ARREARAGE, RULE THAT SHE OWES ONLY THE ONGOING ACTUAL USAGE AS REPOR- TED BY THE AMR, AND DECLARE CONSISTENT WITH THE TARIFF AND OTHER REGULATIONS THAT PGW MAY NOT GO BACK ANY FURTHER THAN A 6 MONTH PERIOD IN DETERMINING WHETHER ANY FINES OR PENALTIES MAY BE APPROPRIATELY PLACED AGAINST PGW FOR FAILURE TO FOLLOW THE TARIFF. LAW, AND ANY REGULATIONS THAT GOVERN THEM. SHE ALSO WANTS THE PUC TO DIRECT PGW TO PROVIDE ALL RELEVANT USAGE FIGURES AND RATE INFORMATION AS WELL AS ANY OTHER INFORMATION NEEDED TO EXPLAIN THE METHOD OF COMPUTATION FOR THE ARREARAGE THAT PGW CLAIMS. |
| Z-00907913 | Closed | 4/17/2001 | COMPLAINANT STATES IN THE MONTH OF JULY 2000 - A REQUEST FOR A REFUND FOR HER CREDIT BALANCE WAS SUBMITTED BY PHA MANAGER JANICE BLOUNT. IN OCTOBER OF 2000 IN A TELEPHONE CONVERSATION WITH MR. SETTLES OF PGW, MRS. BLOUNT AGAIN REQUESTED THE CREDIT BALANCE. IN NOVEMBER SHE GOT A RECEIPT FROM PGW STATING HER CREDIT WAS $18 AND SOME ODD DOLLARS. IN JANUARY OF 2001 SHE ALSO RECEIVED A GAS BILL OF $291. SHE WANTS TO KNOW WHY SHE DID NOT RECEIVE ANY CREDIT BALANCE UNTIL AFTER THE PGW'S RATE HIKE, AND IF SHE STILL OR DID OWE THEM ANY MONEY, WHY DIDN'T THEY TAKE THE WHOLE REFUND AND STILL THEY DID NOT. |
| Z-00915985 | Closed | 10/12/2001 | COMPLAINANT STATES COMPLAINT IS THAT SHE MOVED OUT OF A PROPERTY (6342 MORTON STREET) ON 11/1/99. THE GAS COMPANY AT 212 W. CHELTEN AVE. WAS INFORMED OF THIS MOVE PRIOR TO THE DATE AND THEY WERE PROVIDED WITH A COPY OF HER LEA- SE AS PROOF OF RESIDENCEY FOR HER CURRENT ADDRESS (5307 N. 12TH ST). DURING THE TIME THAT SHE DID NOT RECEIVE A BILL, SHE CALLED THE COMPANY TO NO AVAIL. SHE FINALLY RECEIVED A BILLS WITH VERY HIGH AMOUNTS. SHE WANTS THE PUC TO ASK HER GAS COMPAN TO DEDUCT ANY PORTION OF THE GAS BILL FROM 6342 MORTON STREET AS OF 11/1/99 TO THE PRESENT TIME. |
| Z-00918339 | Closed | 6/20/2001 | COMPLAINANT STATES THAT PGW IS HOLDING HER ACCOUNTABLE FOR ANOTHER PERSON'S GAS BILL THAT WAS INCURRED WHEN THEY WERE LIVING TOGETHER. SHE STATES THAT SHE HAD THE ACCOUNT SWITCHED TO HER NAME, AND PGW WANTS HER TO PAY THE WHOLE BILL. SHE WANTS THE PUC TO MAKE PGW BILL HER FOR HALF OF THE CHARGES. |
| Z-00920713 | Closed | 8/20/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER BUDGET PAYMENT. SHE WANTS THE PUC TO LOWER IT. |
Showing results 7026 - 7050 of 7490
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