Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016354 | Closed | 10/28/2001 | COMPLAINANT STATES THEY WOULD LIKE AN INDEPENDENT AGENCY TO INVESTIGATE THE ACCURACY OF THE METER THAT WAS PLACED IN THEIR HOME. THEY ARE QUESTIONING IF A NEW METER WAS INSTALLED AT THE TIME OF THEIR GAS LEAK. THEY FILL THEIR BILLS ARE TO HIGH FOR JUST ONE FAMILY. THEY ALSO FEEL THEY HAVE BEEN OVER- CHARGED. |
| C-20016355 | Closed | 10/29/2001 | COMPLAINANT STATES SHE HAS EXCESSIVELY HIGH GAS BILLS. BILLS BETWEEN $100.00 TO $200.00 MONTHLY BUT KEEPS TERMOSTAT BETWEEN 60 TO 65. WHEN SHE COMPLAINED TO THE COMPANY THEY INFORMED HER THERE MIGHT BE LEAKS OF AIR COMING THROUGH HER HOME. SHE STATED BECAUSE OF THIS SHE WEATHERIZED HER HOME. AFTER THIS WAS DONE IN 2000 THE GAS BILL HAS REMAINED THE SAME. SHE WOULD LIKE SOMEONE TO CHECK HER METER AND CHECK INTO THIS MATTER. SHE STATES SOME PEOPLES GAS BILLS ARE HIGHER THEIR MORTAGE. |
| C-20016356 | Closed | 10/26/2001 | COMPLAINANT STATES SHE HAD A REPRESENTIVE FROM THE PUC TAKE HER INCOME IN- FORMATION AND THIS INDIVIDUAL DETERMINED SHE COULD AFFORD $228.00 MONTHLY THE COMPLAINANT STATES SHE CAN NOT AFFORD THAT PLUS HER CURRENT BILL. SHE ASK ANOTHER MONTLY PAYMENT BE ARRANGED. SHE STATES SHE HAS A MEDICAL CONDITION AND HAS TO PAY A CO-PAY ON HER MEDICINE. |
| C-20016357 | Closed | 10/25/2001 | COMPLAINANT STATES SHE REQUESTED IN APRIL 2000 TO BE TAKEN OFF THE CRP PROGRAM AND STATED SHE WANTED HER GAS SERVICE SWITCHED FROM ONE ADDRESS TO ANOTHER. WHEN SHE DID NOT RECEIVE A BILL THE NEXT MONTH FOR HER OLD APARTMENT SHE ASK WHY? COMPLAINANT STATES THE COMPANY SAID THEY WERE HAVING BILLING PROBLEMS AND GETTING A NEW COMPUTOR INSTALLED. WHEN SHE DID RECEIVE A BILL IT SHOWED SHE WAS STILL ON THE CRP PROGRAM. AFTER TWO VISITS TO THE OFFICE TO GET THIS CORRECTED SHE STATED EACH TIME SHE WAS THERE THE MATTER WAS BEING CORRECTED ON THE SYSTEM AND SENT UP TO BILLING AND PUT HER ON A PAYMENT AGREEMENT AT THAT TIME FOR BACK BILLINGS. SHE WOULD LIKE THE PUC TO CHECK HER FILE AND REFUND THE OVERCHARGES. |
| C-20016358 | Closed | 10/29/2001 | COMPLAINANT STATES THEY ARE BEING OVERCHARGED. THE PASTOR HAS CALLED PGW AND MADE APPOINTMENTS FOR METER READINGS AND NO ONE HAS SHOWED UP. HE STATES THE GAS COMPANY SAYS HE OWES OVER $8,000.00. ONE BILL WAS ESTIMATED AT $1,253.00 AND HE CAN NOT UNDERSTAND HOW PGW CAME UP WITH $8000.00. |
| C-20016359 | Closed | 10/29/2001 | COMPLAINANT STATES THAT PGW HAS OVERCHARGED HER. ALSO SHE STATES HER GAS WAS CUT OFF WHILE IT WAS UNDER INVESTIGATION. SHE WANTS PGW TO TURN THE GAS BACK ON SINCE SHE FEELS THAT SHE COULD NOT OWE THEM $3000.00 SINCE HER GAS HAS BEEN TURNED OFF AND SHE HAS BEEN PAYING THE BILLS AFTER THE TURN OFF. |
| C-20016360 | Closed | 10/29/2001 | COMPLAINANT STATES SHE PAID PGW A LEGAL TENDER WITH A CERTIFIED RELEASE OF COLLATERAL BOND UCC3-311 IN THE AMOUNT OF (10,452.71). PGW REFUSE TO ACCEPT PAYMENT. THE BOND IS REGISTERED WITH THE SECRETARY OF STATE. SHE STATES HER PROPERTIES GAS HAS ALL BEEN SHUT OFF. SHE STATES THE PEOPLE RESIDING IN THESE PROPERTIES ARE ILL AND HAVE OTHER HEALTH PROBLEMS AND NEED THE HEAT AND HOT WATER. SHE WANTS THE PUC TO ASK PGW TO ACCEPT PAYMENT FOR NOW AND SHE WOULD PAY IN CASH IN THE NEAR FUTURE. |
| C-20016432 | Closed | 11/1/2001 | COMPLAINANT STATES PGW HAS CHANGED HIS ACCOUNT NUMBER NUMEROUS TIMES SINCE 1995. HE ALSO STATES THEY HAVE SHUT OFF HIS GAS THEY STATE FOR NON-PAYMENT OF BILLS. HE STATES THEY REFUSED TO REVIEW HIS CASE. HE WANTS THE ADD ON CHARGES RELIEVED AND THE STRAIGHTENED OUT. |
| C-20016435 | Closed | 11/5/2001 | COMPLAINANT STATES HE FEELS EVERYONE WHO HAS A BUISNESS IN THE SAME SHOPPING CENTER AS HIM HAS HAD THEIR BILLS ALL MIXED UP. HE FEELS PGW IS VERY POORLY MANAGED. |
| C-20016457 | Closed | 11/15/2001 | COMPLAINANT STATES THE THEY ARE A RESTURANT AND ARE OPEN FOR 24 HRS A DAY. THE STATE PGW FROM 7/11/96 TO 7/28/99 ON DID ESTIMATES ON THEIR GAS.HE STATES AFTER ALL THESE ESTIMATED CHARGES FOR 3 YEARS THEY SENT THEM A BILL BALANCE DUE OF $19,305.01. HE STATES WHY DID THE GAS COMPANY WAIT FOR 3 YEARS TO BILL HIM THIS LARGE DIFFERENCE? HE STATES THE COMPANY HAS FAILED TO SHOW ANY CREDIABLE EVIDENCE TO SUPPORT OF THE BILLING. |
| C-20016458 | Closed | 11/14/2001 | COMPLAINANT STATES THE THEY ARE A RESTURANT AND ARE OPEN FOR 24 HRS A DAY. THE STATE PGW FROM 7/11/96 TO 7/28/99 ON DID ESTIMATES ON THEIR GAS.HE STATES AFTER ALL THESE ESTIMATED CHARGES FOR 3 YEARS THEY SENT THEM A BILL BALANCE DUE OF $19,305.01. HE STATES WHY DID THE GAS COMPANY WAIT FOR 3 YEARS TO BILL HIM THIS LARGE DIFFERENCE? HE STATES THE COMPANY HAS FAILED TO SHOW ANY CREDIABLE EVIDENCE TO SUPPORT OF THE BILLING. |
| C-20016460 | Closed | 11/13/2001 | COMPLAINANT STATES THE COLLEGE WAS BILLED $90,000.00 FOR GAS WHICH PGW CAN NOT SUBSTANTIATE. THEY STATE PGW TOLD THEM STARTING AUG 1999 THROUGH APRIL 2000 THAT THE AUTOMATIC METER READING OF THE GAS HEATING SERVICE MAL |
| C-20016461 | Closed | 11/13/2001 | COMPLAINANT STATES SHE HAD NOT RECEIVED A BILL FROM SEPTEMBER 1999 UNTIL JULY 2000. SHE STATES IN JULY OF 2000 SHE RECEIVED A ENORMOUS LUMP SUM BILL OF OVER $1000.00 WITHOUT ANY DOCUMENTED METER READINGS. SHE STATES HER STOVE IS ELECTRIC. SHE WOULD LIKE THE BILLS FOR THE TIME PERIOD IN MENTION TO BE IN- VESTIGATED. |
| C-20016462 | Closed | 11/13/2001 | COMPLAINANT STATES THE COMPANY SENT HER A BILL FOR $760.00. SHE STATED THE COMPANY SAID THE METER HAD NOT BEEN READ BUT SHE STATES IT WAS READ APRIL OR MAY. SHE STATES AFTER PAYING HER BILLS ON TIME EVERY MONTH THEY SENT HER A BILL. SHE DISPUTED IT AND THE COMPANY CAME OUT. THEY ADMITTED THERE WAS A PROBLEM SO THEY REVISED THE BILL. SHE STATES THE SAME PROBLEM THIS YEAR. |
| C-20016467 | Closed | 11/13/2001 | COMPLAINANT STATES THAT HE FEELS THAT HE WAS OVERCHARGED FOR HIS GAS. HE STATES BASED ON THE PREVIOUS MONTHS BILLS HE FEELS THERE WAS NO WAY HE COULD OF USED THE AMOUNT BILLED FOR. |
| C-20016469 | Closed | 12/19/2001 | COMPLAINANT STATES SHE LIVED AT 6328 MCCALLUM STREET, 3RD FLOOR FOR THREE MONTHS FROM 2/2/00 - 5/3/00, THE LANDLORD WOULD NOT LET THE GAS MEN IN TO SHUT THE SERVICE OFF. SHE WANTS THE PUC TO INVESTIGATE THIS. SHE STATES SHE WAS ON AN AGREEMENT WITH THE GAS COMPANY. SHE STATES OTHER PEOPLE USE HER GAS. |
| C-20016470 | Closed | 11/8/2001 | COMPLAINANT STATES THAT WITH THE INSTALLATION OF NEW METERS THEIR BILLS HAVE DOUBLED. THEY WOULD LIKE PGW TO REBILL FOR THE 10 MONTH PERIOD IN QUESTION AND BASE IT ON THE AVERAGE FOR THIS ACCOUNTS USUAGE. |
| C-20016472 | Closed | 11/9/2001 | COMPLAINANT STATES HE WAS CHARGED $2235.14 BY THE GAS COMPANY. HE STATES THAT HE JUST PURCHASED THIS BUILDING IN JAN OF 2001 AND THIS WAS NOT HIS BILL |
| C-20016473 | Closed | 11/13/2001 | COMPLAINANT STATES PGW SENT HER A ENORMOUS BILL. THEY STATE THE BILL IS FOR HER METER SINCE IT HAD NOT BEEN READ IN THE LAST 2 YEARS. COMPLAINANT STATES THAT PGW SAYS HER BILL HAS BEEN ESTIMATED DURING THAT TIME. SHE SAYS THAT HER BILL WHEN THE METER IS READ IS APPOX. $32.00 A MONTH. |
| C-20016474 | Closed | 11/13/2001 | COMPLAINANT STATES THE COMPANY REPLACED HIS METER AND HE CALLED IN THE FINAL READING. HE STATES HE THEN RECEIVED A BILL FOR $4000.00 HE STATES THEY COULD NOT FIND THE OLD METER BUT HE FEELS THAT WROTE DOWN THE METER READING WRONG. HE WANTS PUC TO MAKE SURE THEY ARE LISTING HIS BILL AS A RESIDENTAL NOT A COMMERICAL PROPERTY. |
| C-20016493 | Closed | 11/28/2001 | COMPLAINANT STATES ACCOUNT # 8114313548, FOR OVER TWO YEARS, PGW HAS FORWARD- ED ESTIMATED BILLINGS, DESPITE HIS SCHEDULING ACTUAL READINGS OF NO LESS THAN 17 OCCASSIONS. IN AUGUST 2001, HE SCHEDULED A SERVICE SHUT OFF AND FINAL METER READINGS FROM PGW. PGW DID NOT KEEP THIS APPOINTMENT. HE NO LONGER HAS ACCESS TO THIS BUILDING (HIS LEASE HAS EXPIRED). DESPITE CERTIFIED MAIL LETTERS, DISPUTES, AND INNUMERABLE PHONE CALLS, PGW CONTINUES TO IGNORE HIM. HE IS ASKING FOR THE COMMISSION ASSISTANCE IN SHUTTING OFF THIS SERVICE, CLOSING HIS ACCOUNT AND OBTAINING AN ACCURATE FINAL BILL BASED ON ACTUAL READING. |
| C-20016496 | Closed | 11/28/2001 | COMPLAINANT STATES THERE WAS AN OUTSTANDING CHARGE ADDED TO THE GAS BILL AFTER THE GAS METER WAS CHANGED IS COMPLAINT. SHE WANTS A FULL INVESTIGATION OF THE BILLING PROCESS, SHE ALSO NEEDS TO KNOW IF THE CHARGES WERE ACCURATE AND SHE NEEDS THE OLD METER CHECKED TO SEE IF THE CHARGES ARE CORRECT. |
| C-20016515 | Closed | 11/21/2001 | COMPLAINANT STATES SHE SMELLED GAS AND THERE WAS A GAS MAN THAT CAME OUT AND STATED THERE WAS NO GAS LEAK. HE STATED HE HAD A CONTRACT FOR THEM TO REPAIR IF NEEDED AFTER NUMEROUS ATTEMPTS TO GET THIS FIXED IT WAS REPAIRED. HE THEN STATES HE WAS CHARGED $50.00 FOR THE GAS MAN THAT CAME OUT AND COULD NOT DO ANYTHING. HE FEELS HE SHOULD NOT HAVE TO PAY THIS CHARGE. |
| C-20016516 | Closed | 11/19/2001 | COMPLAINANT STATES AS OF JUNE 2001 HE HAS BEEN BILLED FOR 10,000.00 FOR GAS. AFTER NUMEROUS CALLS TO TRY TO GET IT RIGHT ALL HE RECEIVED FROM PGW WAS THREATS OF SHUT OFF. THEN AFTER NO MORE DISCUSSION THEY ADJUSTED HIS BILL TO $700.00 SHE STILL BELIEVES THIS IS IN ERROR. SHE IS REQUESTING THE PUC LO INTO THIS MATTER AND ASSIST HIM IN RESOLVING THE DISPUTE. |
| C-20016534 | Closed | 11/30/2001 | COMPLAINANT STATES PGW HAS NOT APPLIED ALL RECEIPTS/PAYMENTS TO THEIR ACCOUNT TO REFLECT CORRECT BALANCE DUE. THEY WANT THE PUC TO COMPARE ALL THE CHARGES AND THE PAYMENTS SINCE 1997. |
Showing results 201 - 225 of 7448
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