Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016100 | Closed | 8/30/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER GAS BILL. SHE CLAIMS THAT HER BILL IS VERY HIGH BECAUSE PGW DID NOT BILL HER FROM 9/12/1998 TO 2/10/00. SHE WANTS THE PUC TO MAKE PGW CHECK HER METER, AND HELP HER SET UP LOWER PAYMENTS. |
| F-00833864 | Closed | 8/30/2001 | COMPLAINANT STATES COMPLAINT IS OVERBILLING WITHOUT PROOF OF USAGE. THE CURRENT AND PREVIOUS USAGE INDICATES NO BILLING HIGHER THAN $150 EVER. COMP- LAINANT WANTS THE PUC TO REDUCE THE BILL BACK TO PRIOR OR ESTIMATED BILL- ING PLAN, REDUCE MONTHLY ESTIMATED BILLING PLAN TO $90 A MONTH FROM THE EXCE- SSIVE $130 CURRENTLY REQUIRED. |
| C-20016093 | Closed | 8/30/2001 | COMPLAINANT STATES SHE IS DISPUTING THE AMOUNT SHE IS BEING CHARGED. HER GAS BILLS HAVE DOUBLED. SHE STATES SHE LIVES ALONE AND HER BILLS ARE OVER $400 A MONTH. SHE WOULD LIKE A REFUND OF THE MONEY THAT SHE WAS OVERCHARGED. |
| C-20016098 | Closed | 8/31/2001 | COMPLAINANT STATES THAT THE SERVICE FROM HER PREVIOUS ADDRESS WAS NEVER SHUT OFF AS SHE HAD REQUESTED WHEN SHE MOVED. SHE STATES THAT SOMEONE ELSE RAN UP HER BILL TO $1500.00, AND IT IS AFFECTING HER CREDIT. SHE STATES THAT PGW SHOULD NOT HOLD HER RESPONSIBLE FOR SOMEONE ELSE'S USAGE. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT, MAKE PGW ADJUST HER BALANCE, AND MAKE PGW BILL THE PRESENT OCCUPANT. |
| C-20016109 | Closed | 9/4/2001 | COMPLAINANT STATES THAT PGW HAS REFUSED TO SUPPLY GAS TO RESIDENTS AT 1522 WALNUT ST. THEY STATE THAT HE DIDN'T HAVE THE PROPER PAPERS TO SHOW THAT HE DIDN'T LIVE THERE. HE STATES THAT HE RENTED THE PROPERTY TO MR CHARLES WALKER. HE WANTS THE PUC TO HELP HIM OBTAIN GAS SERVICE, AND INVESTIGATE WHY PGW REFUSES TO SUPPLY GAS TO HIS TENANT. |
| F-00974684 | Closed | 9/4/2001 | COMPLAINANT STATES THAT PGW HAS OVERBILLED HIM. HE WANTS THE PUC TO INVESTI- GATE HIS COMPLAINT. |
| C-20016112 | Closed | 9/5/2001 | COMPLAINANT STATES THEY DID NOT CREDIT HER ACCOUNT $440 AND HER BILLS ARE EXCESSIVELY HIGH. SHE JUST RECEIVED A BILL FOR THE AMOUNT OF SEPTEMBER FOR THE AMOUNT OF $1,898.36. SHE WOULD LIKE TO SCHEDULE A HEARING DATE. |
| C-20016144 | Closed | 9/6/2001 | COMPLAINANT STATES THAT SHE WAS PUT ON A BUDGET WITHOUT OUT HER PERMISSION. SHE STATES THERE IS A PROBLEM PAYING LIKE THIS SINCE SHE IS A SINGLE PARENT. COMPLAINANT STATES DUE TO THIS SHE HAS BEEN OVER CHARGED AND WOULD LIKE TO BE REIMBURSED FOR THE OVER CHARGE. |
| C-20016119 | Closed | 9/7/2001 | COMPLAINANT STATES IN OCTOBER OF 2000, HIS GAS BILL WAS $800. HE DOESN'T COOK WITH GAS ONLY HEAT AND HOT WATER. HE TURNED HIS HEAT DOWN TO 65 AND LESS DURING THE DAY BECAUSE HE WORKS. HE STATES HE CAN'T AFFORD TO PAY $325 A MONTH. HE WANTS THE PUC TO INVESTIGATE HIS BILL AND TO HAVE A BUDGET HE CAN DEAL WITH. |
| C-20016125 | Closed | 9/10/2001 | COMPLAINANT STATES THE MARKET PRICE FOR GAS IS AND HAS BEEN IN THE AREA OF .3 PER UNIT. PHILADELPHIA GAS WORKS IS AND HAS BEEN CHARGING .66 PER UNIT OR 100% HIGHER THAN THE MARKET PRICE. HE FEELS THAT THE PUC SHOULD DEMAND THAT PHILADELPHIA GAS WORKS LOWER THEIR PRICE PER UNIT OF GAS. |
| C-20016159 | Closed | 9/10/2001 | COMPLAINANT STATES HE HAS BEEN OVER CHARGED AND HAS COOPERATION WITH THE GAS COMPANY. HE STATES HE WANTS A HEARING BEFORE THE PUC. |
| F-00992121 | Closed | 9/10/2001 | COMPLAINANT STATES COMPLAINT IS THAT HE CALLED PGW IN JANUARY TO GET AN AMR INSTALLED. DUE TO THE ESTIMATED BILL THAT HE RECEIVED AND PAID IN FULL IN JANUARY 9, 2001, THE ESTIMATED BILL METER READ WAS 4674 WHICH WAS EXTREMELY EXAGGERATED. THE AMR WAS INSTALLED ON FEBRUARY 20, 2001 AND THE SERVICE PERSON TOOK ANOTHER READING AT (1650). PGW IS CLAIMING THAT THEY HAVE NOT READ HIS METER IN 117 MONTHS. ONCE HE RECEIVED A BILL, HE REQUESTED A REFUND PAYMENT. THAT IS WHEN HE RECEIVED ANOTHER BILL STATING THAT HE OWED PGW $7,376.86. HE IS NOW APPEALING THE JUDGEMENT OF THE PUC STATING THAT HE IS TO PAY A MONTHLY BUDGET OF $155 PLUS $45 TOWARDS PAST DUE BALANCES. HE WANTS HELP WITH HIS SITUATION. |
| Z-00936325 | Closed | 9/10/2001 | COMPLAINANT STATES THE BILL IS TOO HIGH, HE CAN NOT PAY THAT MUCH. HE FEELS THAT SOMETHING IS WRONG WITH HIS METER. |
| Z-00922682 | Closed | 9/10/2001 | COMPLAINANT STATES SHE CAN'T AFFORD WHAT THEY CHARGEE. SHE CURRENTLY HAS AN OUTSTANDING BALANCE FROM LAST WINTER, BUT SHE IS PAYING THE MOST SHE CAN PAY A MONTH. SHE WANTS THE PUC TO TELL THE COMPANY THAT SHE ONLY LIVES ON ONE PAYCHECK A MONTH AND THAT SHE CAN ONLY AFFORD $200 A MONTH. |
| C-20016152 | Closed | 9/10/2001 | COMPLAINANT STATES THEY HAVE A PROBLEM WITH TO HIGH OF GAS BILLS. THEY FILL THEY HAVE BEEN OVER CHARGED AND ARE REQUESTING A REFUND. |
| C-20016168 | Closed | 9/10/2001 | COMPLAINANT STATES THAT SHE HAD NOT RECEIVED A BILL FROM THIS COMPANY IN TWO YEARS THEN WAS SENT A BILL FOR $4,000.00. |
| F-00932941 | Closed | 9/12/2001 | COMPLAINANT STATES ON 11/14/00, HE FOUND LOSING GAS FROM GAS GRILL PIPE ON HIS BACKYARD. HE REPORTED ACCIDENT TO GAS COMPANY ON NEXT DAY. THEY TOLD HIM IT IS HIS RESPONSIBILITY TO PAY FOR LOST GAS BECAUSE IT IS GOING AFTER GAS METER. HE WANTS PHILADELPHIA GAS WORKS TO COUNT LOST CCF'S BY ACCIDENT WITH PRICES WHICH WAS ON NOVEMBER 15 OF 2000. |
| F-00970598 | Closed | 9/12/2001 | COMPLAINANT STATES HAS RESIDED AT PROPERTY ONLY ONE DAY PER WEEK FOR THE PAST THREE YEARS. SINCE 1982 HAS LIVED IN THIS HOUSE ALONE AND WORK FULL TIME SO NO ONE IS HOME ALL DAY. HAS PAID ALL ESTIMATED BILLS. SINCE THE CUBIC FEET OF THE ESTIMATED READINGS IS MORE THAN THE ACTUAL READING, HE FEELS THAT PGW OWES HIM MONEY AND THAT THIS BILL IS AN ERROR ON THEIR PART. HE HAS REQUEST- ED, VIA FACSIMILE, ALL READING ESTIMATES AND BILLS SINCE 1992, WHEN HIS METER WAS REPLACED, FROM PGW BUT HAVE NOT RECEIVED A RESPONSE. HE WANTS THE PUC TO FORCE PGW TO REVIEW THEIR RECORDS, SHOW PROOF (IF ANY) OF MONIES OWED OR REFUND MONIES DUE. |
| F-00974963 | Closed | 9/13/2001 | COMPLAINANT STATES HE SUBMITTED PROOF FROM HIS PREVIOUS PLACE OF RESIDENCE WHICH STATES THAT HE OCCUPIED IT TILL 4/30/01. RIGHT AFTER SETTLEMENT 4/4/01 HE TURNED THE GAS OFF IN ORDER TO DISCONNECT THE OLD APPLIANCES. AFTER RECO- NNECTING THE NEW APPLIANCES HE TURNED THE GAS BACK ON 4/27/01. HE WANTS THE PUC TO TELL THE COMPANY THAT HE SHOULD NOT HAVE BEEN BILLED FOR GAS USAGE. |
| F-00971591 | Closed | 9/14/2001 | COMPLAINANT STATES HE DOES NOT AGREE WITH THE OUTCOME OF THE DECISION, AND REQUESTS THAT THIS MATTER BE APPEALED. THE PROBLEM IS THE BILLING OF ACCOUNT THAT IS IN QUESTION. HE REQUESTS THAT PGW CONDUCT A COMPREHENSIVE RE-EVALUA- TION OF THE ACCOUNT AND MAKE THE APPROPRIATE ADJUSTMENTS TO THE ACCOUNT. HE ALSO FEELS THAT A SUFFICIENTLY DETAILED LETTER OF EXPLANATION FROM PGW IS WARRANTED. HE FEELS THAT HE DOES NOT BELIEVE THAT HE SHOULD BE RESPONSIBLE FOR ERRORS MADE BY PGW IN TAKING FAULTY ESTIMATED READINGS, RATHER THAN ACTU- AL READINGS FOR AN EXTENDED PERIOD OF TIME. |
| C-20016161 | Closed | 9/14/2001 | COMPLAINANT STATES OVER A PERIOD OF SEVERAL YEARS, PGW BILLED HIM FOR GAS USAGE AT 826 NORTH 41ST., PHILADELPHIA PA 19104, FOR GAS USAGE BASED UPON ITS ESTIMATE OF HIS USE, WHEN IF FACT, HE WAS USING CONSIDERABLY LESS GAS. THIS WAS BORNE OUT WITH THE READING FROM THE OLD METER SHOWING AN ACTUAL USAGE FIGURE OF 4599. THE ESTIMATED GAS USAGE AS OF MAY 1, 2000, WAS 8946. SIMPLY PUT, HE WAS OVERBILLED BY 4347 UNITS. PGW PERSONNEL HAVE CONFIRMED TO HIM THAT HE WAS IN FACT OVERBILLED AND CONSEQUENTLY WAS DUE A REFUND THAT HE COULD TAKE AS CREDIT OR CASH. HE WANTS THE PUC TO ORDER PHILADELPHIA GAS WORK TO REVIEW ITS RECORDS TO ASCERTAIN THE AMOUNT HE OVERPAID THE UTILITY AND ISSUE A PAYMENT TO HIM REFLECTING THE AMOUNT HE OVERPAID. |
| Z-00923918 | Closed | 9/17/2001 | COMPLAINANT STATES SHE KNOWS THAT SHE OWES PGW MONEY AND SHE IS MAKING PAYME- NTS. SHE IS IN BANKRUPTCY CHAPTER 13, AND SHE DOES NOT MAKE A WHOLE BUNCH OF MONEY. SHE STATES SHE ALSO HAS OTHER BILLS THAT SHE HAS TO PAY. SHE WOULD LIKE THE PUC TO SEE IF THEY CAN GET HER A LOWER MONTHLY PAYMENT. |
| C-20016180 | Closed | 9/17/2001 | COMPLAINANT STATES PGW TURNED OFF HIS GAS WITH NO NONE CAUSE. |
| F-00893783 | Closed | 9/17/2001 | COMPLAINANT STATES SIGNED LEASE AUGUST 1ST OF 2000 AND MOVED INTO THE APARTM- ENT SEPTEMBER 1ST 2000, DUE TO SURGERY THAT HAD TO BE TAKEN CARE OF & LOOKED AFTER. COMPLAINANT STATES WAS NOT THERE FOR ONE FULL MONTH. THE GAS COMPANY TOLD COMPLAINANT METER OUTSIDE WAS BROKEN AND THEY NEEDED TO GET IN THE BASE- MENT TO READ THE METER PROPERLY. COMPLAINANT WILL PAY THE SERVICE CHARGE BUT DOES NOT WANT TO BE BILLED FOR SOMETHING NEVER USED. |
| F-00862430 | Closed | 9/18/2001 | COMPLAINANT STATES FOR THE FIRST EIGHT MONTHS, HE WAS NEVER SENT A BILL. THEN THE FIRST BILL HE RECEIVED WAS CLOSE TO $900. THERE AFTER HE WAS PENAL- IZED FOR INTEREST AND LATE CHARGES ON THE FULL AMOUNT. HE FEELS THAT AFTER ALL OF THE ADDITIONAL FEES ARE DROPPED, HE WOULD OWE LESS THAN $900. |
Showing results 251 - 275 of 7484
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