Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016199 | Closed | 9/19/2001 | COMPLAINANT STATES THEY HAVE BEEN OVER CHARGED AND ASK WHEN ASK FOR A DETAILED BILL THEY WERE NOT PROVIDED THIS BY PGU. COMPLAINANT WOULD LIKE A COPY OF A DETAILED BILL SINCE 10/97. |
| F-00835625 | Closed | 9/19/2001 | COMPLAINANT STATES COMPLAINT IS OVER AN EFFORT TO CLARIFY A BILLING PROBLEM WHICH HAS EXISTED SINCE THE TIME HE MOVED INTO THE PROPERTY AT 3447 WEST PENN STREET ON 11/15/98. FOR THE FIRST SIX MONTHS OR SO, HE DID NOT RECEIVE A GAS BILL. HE MOVED OUT OF THE HOUSE ON 6/16/00 AND RECEIVED A FINAL BILL FOR $618.84. HE WANTS THE PUC TO ADJUST OR ELIMINATE THE ALLEGED BALANCE DUE. |
| F-00858289 | Closed | 9/20/2001 | COMPLAINANT STATES SHE FEELS THAT THE BUDGET IS TOO HIGH TO PAY ALONG WITH HER REGULAR BILL. SHE HAS BEEN UNEMPLOYED SINCE 12-00, AND HAS ONLY WORKED THREE WEEKS THIS YEAR. SHE WANTS THE PUC TO MAKE THE BUDGET LOWER, SO THAT SHE CAN PAY WITHOUT HAVING HER SERVICE SHUT OFF. |
| C-20016197 | Closed | 9/20/2001 | COMPLAINANT STATES HE WAS CHARGED FOR SERVICE AT HIS OLD ADDRESS. THE COMPLAINT STATES HE COULD SHOW THAT HE WAS NOT THERE AT THIS TIME. |
| Z-00965129 | Closed | 9/23/2001 | COMPLAINANT STATES THE PUC WORKED OUT A MONTHLY COST FOR HER, HOWEVER, IT WAS HIGHER THEN THE PREVIOUS AGREEMENT. SHE STATES SHE CAN'T AFFORD TO PAY THIS. SHE WANTS THE PUC TO WORK OUT SOMETHING WHERE SHE COULD PAY $40 A MONTH PLUS THE CURRENT CHARGES. |
| F-00898630 | Closed | 9/24/2001 | COMPLAINANT STATES THE COMPLAINT IS ABOUT GAS USED BEING IN SOMEONE ELSE'S NAME. THE NAME IS WILLIAMS FORBERS. SHE WAS BEING BILLED INSTEAD OF HIM BEING BILLED FOR GAS SERVICE. SHE WANTS THE PUC TO LOOK INTO THIS, BECAUSE SHE HAS TO PAY $100 PER MONTH TILL THE MATTER IS CLEARED UP. |
| C-20016181 | Closed | 9/24/2001 | PHILADELPHIA GAS WORKS WISHES TO APPEAL THE BCS DECISION DATED 8/16/01 IN MELVIN WONSON VS. PHILADELPHIA GAS WORKS, BCS NO. 1001151. MELVIN WONSON IS THE CUSTOMER OF RECORD AT 2807 W. DIAMOND STREET, APT 2, PHILADELPHIA. ON OR ABOUT 8/16/01, THE BCS ISSUED A DECISION IN WHICH THE BCS FOUND THAT (1) CUSTOMER MOVED FROM 3214 N. BROAD STREET, 2ND FLOOR (SERVICE ADDRESS). PGW RECORDS INDICATED THAT NO REQUEST FOR A TURN-OFF OF SERVICE FOR THAT ADDRESS WAS MADE. CUSTOMER PROVIDED A LETTER FROM PREVIOUS LANDLORD STATING THAT THE CUSTOMER MOVED TEH SERVICE ADDRESS ON OCTOBER 4, 1999. THE DECISION ALSO FOUND THAT THE CUSTOMER WAS NOT RESPONSIBLE FOR THE GAS BILL ACCRUED AT THE SERVICE ADDRESS FROM OCTOBER 4 1999 TO PRESENT. THE DECISION STATES THAT, THE CUSTOMER'S OUTSTANDING BALANCE FOR GAS AT THE SERVICE ADDRESS FOR THE PERIOD OF OCTOBER 4 1999 TO PRESENT BE REMOVED FROM THE CUSTOMER'S ACCOUNT DESPITE THE PGW GAS TARIFF REGULATION 9. PGW REQUESTS THAT THE BCS DECISION DATED AUGUST 16, 2001 IN MELVIN WONSON VS. PGW, BCS NO. 1001151 BE REVERSED, AND THE MATTER BE GIVEN THE CORRECT APPLICATION OF THE CODE AND PGW GAS TARIFF REGULATION 9. |
| F-00970315 | Closed | 9/25/2001 | COMPLAINANT STATES HE DOES NOT OWE PHILADELPHIA GAS WORKS WHAT THEY SAY HE OWES THEM. HE STATES HE TOOK OVER DAN HINKLE ACCOUNT, HE STATES HE PAID HIS SHARE AND THAT DAN HINKLE OWES THE REST. |
| F-00912591 | Closed | 9/28/2001 | COMPLAINANT STATES BELIEVES THE USAGE OF GAS RECORDED ON BILL IS INCORRECT. COMPLAINANT LIVES IN A SMALL ONE BEDROOM APARTMENT FROM THE MONTH OF DECEMBER 2000 - FEBRUARY 2001, COMPLAINANT GAS USAGE DOUBLED AND TRIPLED AND KEPT ESCALATING EVERY MONTH DRATICALLY. COMPLAINANT STATES SHE KNOWS THE GAS PRICES WENT UP, DOES NOT HAVE A PROBLEM WITH THAT. HOWEVER, DOES HAVE A PROBLEM WITH THE ALLEGED USAGE ON BILL. |
| F-00872339 | Closed | 10/1/2001 | COMPLAINANT STATES ON 9/6/00 HIS GAS BILL WAS $20.34 WHICH HE PAID BRINGING HIS BILL TO ZERO. ON THE NEXT BILL, IT HAD JUMPED TO OVER $1,200, EVEN THOUGH HE USED ONLY 14 CCF OF GAS FROM AUGUST TO SEPTEMBER 11, 2000. HE WOULD LIKE THE ERRONEOUS CHARGES REMOVED FROM HIS PHILADELPHIA GAS WORKS BILL. HE ALSO WOULD LIKE AN EXPLANATION OF WHERE THESE MYSTERIOUS CHARGES CAME FROM. |
| F-00974451 | Closed | 10/1/2001 | COMPLAINANT STATES HER COMPLAINT IS THAT THE BUDGET AMOUNT IS TOO HIGH AND SHE IS PRESENTLY AN UNEMPLOYED STUDENT. SHE WANTS THE PUC TO TRY AND HAVE PHILADELPHIA GAS WORKS REDUCE HER PAYMENT PLAN. |
| C-20016255 | Closed | 10/3/2001 | COMPLAINANT STATES COMPLAINT IS THE INCORRECT BILLS, THEY HAVE BEEN ESTIMATED SINCE DECEMBER OF 1992. THEY WANT THE PHILADELPHIA GAS WORKS TO STOP ESTIMAT- ED BILLS AND TO GIVE THEM ACTUAL READINGS, AND TO GIVE THEM A CREDIT FOR THE ESTIMATED BILLS. |
| C-20016291 | Closed | 10/4/2001 | COMPLAINANT STATES AFTER REPEATED ATTEMPTS TO HAVE PGW CHANGE THEIR METER THEIR GAS WAS TURNED OFF. THEY WOULD LIKE REIMBURSED FOR THE OVERCHARGE. |
| F-00852387 | Closed | 10/4/2001 | COMPLAINANT STATES BACK IN 1999, SHE ENTERED AN AGREEMENT PLAN TO PAY DOWN HER BILL. SINCE THAT YEAR SHE PAID HER AVERAGE OF $50 A MONTH ON TIME BASED ON THAT SHE HAS BEEN CHARGED MONTHLY A LATE FEE ($2, $5, ETC). SHE HAS CALL- ED BUT WAS NEVER GIVEN A REASONABLE EXPLANATION BY PHILADELPHIA GAS WORKS. SHE WANTS CREDIT FOR THE OVER TWO YEARS WORTH OF LATE CHARGES WRONGLY CHARGED TO HER. |
| C-20016269 | Closed | 10/9/2001 | COMPLAINANT STATES COMPLAINT IS TO DISPUTE THE VALIDITY OF THE CLAIM, OR ANY PORTION THEREOF, THAT HE OWES THE PHILADELPHIA GAS WORKS (PGW) A DELINQUENT BALANCE FOR $765.51 AS OF 9/25/01. HE IS NOT AND HAS NEVER BEEN DELINQUENT IN PAYMENTS TO THE PHILADELPHIA GAS WORKS. ALTHOUGH HE HAS PROVIDED THE PGW WITH PROOF OF PAYMENT, THE PGW HAS NOT CREDITED HIS ACCOUNT (#711634413). THIS ONGOING PROBLEM HAS EXISTED FOR ALMOST TWO YEARS WITHOUT RESOLUTION. AN INEPT PHILADELPHIA GAS WORKS ACCOUNTING DEPARTMENT HAS NOT BEEN ABLE TO ACCO- UNT FOR THE PAYMENTS HE HAS MADE DESPITE RECEIVING PROOF OF PAYMENT. HE WANTS THE PUC TO ORDER THE PGW TO (1) PRODUCE THE MONTH AND AMOUNT FOR EACH PAYMENT NOT RECEIVED, (2) CREDIT THE REFERENCED ACCOUNT FOR ALL PAYMENTS IT DID RECEIVE, (3) STOP ALL COLLECTION ACTIVITIES AGAINST THIS ACCOUNT, AND (4) TAKE ALL OF THE NECESSARY STEPS TO CLEAR HIS NAME AND ACCOUNT OF ALL NEGATIVE REPORTS TO THE CREDIT BUREAU(S). |
| F-00888597 | Closed | 10/11/2001 | COMPLAINANT STATES SINCE SHE HAS LIVED AT 400 KINGSLEY STREET, PHILADELPHIA PA 19128 IN 1992, EACH WINTER HER GAS BILLS START OUT NORMAL THE FIRST MONTH OR SO AND THEN SHE RECEIVES AN OUTRAGEOUS BILL FOR $500 - $700. SHE STATES THERE IS NO WAY THAT A MONTHLY GAS BILL CAN GO FROM $100 TO $500. SHE STATES NO ONE IS AT HOME DURING THE DAY. SHE WANTS THE PUC TO LOOK INTO THIS AND TO RESOLVE THE PROBLEM. |
| F-00869961 | Closed | 10/11/2001 | COMPLAINANT STATES COMPLAINT IS THAT THE PHILADELPHIA GAS WORKS SENT HIM AN EXCESSIVE HIGH BILL, THE TIME OF 10/18/99 TO 5/10/00. HE FEELS THAT HE DID NOT USE THE AMOUNT OF GAS STATED BY THE COMPANY IN THIS TIME FRAME. HE WANTS THE PUC TO TELL PHILADELPHIA GAS WORKS TO RELIEVE HIM OF THIS EXCESSIVE HIGH BILL. |
| F-00832191 | Closed | 10/11/2001 | COMPLAINANT STATES DURING THE YEARS 1997, 1998, 1999 HE COMPLAINED TO THE PHILADELPHIA GAS COMPANY THAT HE SMELLED GAS LEAKING AT THE METER. THEY WOULD HAVE A COMPANY WORKER COME OUT TO CHECK IT, SOMETIMES TWICE A YEAR. PRIOR TO THE THREE YEARS HE WAS ON A BUDGET PLAN. THE READINGS WERE EXTREME- LY HIGH AND DURING THE SUMMER THEY REQUESTED THAT HE PAY $150 A MONTH. HE WANTS THE PUC TO MAKE A COMPARISION OF PREVIOUS BILL IN THE LAST TWELVE MON- THS SINCE THE INSTALLMENT OF THIS NEW METER. IN MAKING THIS COMPARISION IT SHOULD BE DETERMINED THAT HE HAS BEEN OVER CHARGED AND IS WARRANT A REFUND. |
| Z-00915985 | Closed | 10/12/2001 | COMPLAINANT STATES COMPLAINT IS THAT SHE MOVED OUT OF A PROPERTY (6342 MORTON STREET) ON 11/1/99. THE GAS COMPANY AT 212 W. CHELTEN AVE. WAS INFORMED OF THIS MOVE PRIOR TO THE DATE AND THEY WERE PROVIDED WITH A COPY OF HER LEA- SE AS PROOF OF RESIDENCEY FOR HER CURRENT ADDRESS (5307 N. 12TH ST). DURING THE TIME THAT SHE DID NOT RECEIVE A BILL, SHE CALLED THE COMPANY TO NO AVAIL. SHE FINALLY RECEIVED A BILLS WITH VERY HIGH AMOUNTS. SHE WANTS THE PUC TO ASK HER GAS COMPAN TO DEDUCT ANY PORTION OF THE GAS BILL FROM 6342 MORTON STREET AS OF 11/1/99 TO THE PRESENT TIME. |
| F-00876211 | Closed | 10/14/2001 | COMPLAINANT STATES PHILADELPHIA GAS CLAIMS HE DID NOT TURN IN A LIHEAP GRANT FOR 1999. HE HAS NOT RECEIVED A LIHEAP GRANT SINCE 1997. BECAUSE THE LIHEAP PROGRAM SAID HE WAS NO LONGER ELIGIBLE DUE TO HIS INCOME OF $7.50 AN HOUR. PHILADELPHIA GAS WORKS TACKED $200 ONTO HIS BILL WHICH HE FEELS SHOULD NOT BE THERE. HE WANTS THE PUC TO WORK OUT A FAIR PAYMENT PLAN. |
| F-00923852 | Closed | 10/15/2001 | COMPLAINANT STATES SHE FEELS SHE HAS BEEN OVERCHARGED AND THAT THE CHARGES KEEP ON INCREASING. THE COPY OF HER AGREEMENT SHOWED WHAT SHE OWED THEN SHE STATED THAT HER BALANCE ALL OF A SUDDEN DOUBLED. SHE WOULD LIKE THE PUC TO LOOK AT HER STATEMENTS AND EXPLAIN HOW THIS COULD HAPPEN. SHE ALSO WOULD LIKE THE PUC TO MAKE THE COMPANY CORRECT HER ACCOUNT. |
| F-00923887 | Closed | 10/15/2001 | COMPLAINANT STATES SHE HAD A FIRE ON 9/10/93, AS A RESULT OF THIS SHE WAS NOT ALLOWED TO LIVE IN THE HOME. SHE CALLED TO HAVE SERVICES DISCONNECTED. SHE ASSUMED THAT EVERYTHING WAS ALL TAKEN CARE OF. SHE WAS TOLD THAT THE CHARGE WOULD BE REMOVED. SHE WOULD LIKE TO HAVE THE $3,700 CHARGE REMOVED ALONG WITH ANY INTEREST AND LATE CHARGES, SHE ALSO WANTS THE BILL AT HER CURRENT ADDRESS TO BE CORRECT TO REFLECT THE PROPER CHARGES FOR HER USAGE. |
| Z-00924819 | Closed | 10/15/2001 | COMPLAINT STATES SHE FEELS SHE HAS BEEN OVERCHARGED FOR THE LAST YEAR. SHE HAS CONTACTED THE COMPANY IN REFERENCE TO THIS MATTER WITH NO CHANGE. SHE WOULD LIKE THE PUC TO MAKE THE COMPANY REPLACE THE MATTER. SHE STATED SHE NEEDED A PAYMENT ARRANGEMENT DUE TO THIS PROBLEM SO SHE IS ASKING FOR A NEW ARRANGEMENT TO BE SET AND SHE AGREED TO PAY THIS AMOUNT PLUS $15.00 ON THE BACK BILL EACH MONTH. |
| F-00844317 | Closed | 10/15/2001 | COMPLAINANT STATES ENTERED HIS MOTHER IN A NURSING HOME IN 1998, HE HAD KEPT GAS ON A MINIMUM DURING WINTER MONTHS (HOUSE WAS EMPTY) AND TURNED THE GAS OFF IN THE SUMMER. IN 1998, SOMEHOW THE ACCOUNT WAS PUT IN JOHN'S NAME, HE RECEIVED A FINAL STATEMENT FOR PARASKA WITH $295.72 CREDIT. HE DID NOT RECE- IVE ANY BILLS UNTIL 6/19/00. HE WANTS TO KNOW WHERE THE CREDIT WENT TO. |
| F-00958599 | Closed | 10/15/2001 | COMPLAINANT STATES SHE IS BEING CHARGED FOR A BILL FROM BACK IN 1996. SHE STATES AT THAT TIME SHE WAS APPROVED THE LIEHEAP PROGRAM THROUGH DIXON HOUSE FOR $750.00. SHE GAVE THE PGW EMPLOYEE THE LETTER AND PAID HER HOOK UP AND THEN DID NOT HEAR ANY MORE TILL NOW. SHE STATED SHE ASK IF THE BALANCE WOULD BE BILLED TO HER WHEN HER SERVICE WAS DISCONTINUED AND THE PGW WORKER TOLD HER NO BECAUSE SHE WAS ON THE CAP PROGRAM. |
Showing results 276 - 300 of 7448
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