Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01103123 | Closed | 5/28/2002 | COMPLAINANT STATES THAT SHE IS BEING BILLED FOR OVER $2,000 FOR GAS AT HER OLD RESIDENCE, WHERE SHE HAD A FIRE AND THOUGHT THE GAS WAS SHUT OFF. SHE DOES NOT THINK SHE IS RESPONSIBLE FOR THIS BILL. |
| F-01023030 | Closed | 5/29/2002 | COMPLAINANT STATES THAT HE HAS HAD A NUMBER OF BILLS FROM PGW THAT WERE IN ERROR. ALTHOUGH THEY WERE REDUCED, HE STILL BELIEVES THEY ARE INCORRECT. HE ASKS FOR DETAILED MONTHLY BILLS FROM FEBRUARY 2001 TO THE PRESENT. |
| C-20027888 | Closed | 5/30/2002 | COMPLAINANT STATES THAT SHE IS CONCERNED ABOUT THE CLOSING OF THE NORTH EAST OFFICE WHILE THEY LEAVE OPEN TWO OTHERS CLOSE TO EACH OTHER, AND ASKS THAT THEY KEEP THE N.E. OFFICE OPEN. |
| F-01103423 | Closed | 5/30/2002 | COMPLAINANT STATES THAT HE IS HAVING DIFFICULTY UNDERSTANDING HIS BILL. HE WANTS TO KNOW IF $330 DEDUCTION WAS DONE BEFORE THE $1653.10 OR AFTER. HE ALSO FEELS PGW SHOULD BE PARTIALLY RESPONSIBLE. |
| C-20027887 | Closed | 5/30/2002 | COMPLAINANT STATES THAT SHE IS CONCERNED ABOUT THE CLOSING OF THE NORTH CEN- TRAL OFFICE AND WOULD LIKE IT TO STAY OPEN. |
| C-20027964 | Closed | 6/3/2002 | COMPLAINANT STATES THAT SHE WAS OVERCHARGED FOR GAS BECAUSE THEY ESTIMATED THE USAGE HIGH AND SHE WANTS THE CHARGES CLEARED. |
| Z-01056814 | Closed | 6/5/2002 | COMPLAINANT STATES SHE NEEDS A PAYMENT ARRANGEMENT THAT WILL BE SUITABLE FOR HER. |
| Z-01130559 | Closed | 6/6/2002 | COMPLAINANT STATES COMPLAINT IS HE KEEPS ON GETTING BILLS WITH THE NAME OF GARY H. BATES, THAT IS NOT HIS NAME. HE WANTS TO GET A BUDGET THAT HE CAN AFFORD. |
| F-01042906 | Closed | 6/7/2002 | COMPLAINANT STATES COMPLAINT IS SHE HAS BEEN GIVING PGW, HER CURRENT BILL PAYMENT AMOUNT, BUT THEY WANT MORE LIKE $170 A MONTH. SHE WANTS PGW TO SEND SOMEONE OUT TO HER HOUSE TO MAKE SURE THAT EVERYTHING IS OKAY. |
| C-20027998 | Closed | 6/12/2002 | COMPLAINANT IS DISPUTING A CHARGE OF $320.17 TO THEIR ACCOUNT, WHICH SHOULD HAVE BEEN CHARGED TO A TENANT OF THEIR RENTAL PROPERTY AND THEY HAVE NOT BEEN ABLE TO GET IT RESOLVED. THEY WANT IT TO BE CLEARED AS SOON AS POSSIBLE. |
| F-01093525 | Closed | 6/12/2002 | COMPLAINANT STATES SHE DOES NOT LIKE THE CURRENT CHANGES EVEN THOUGH PUC RULED THAT $1,078 BE DELETED FROM THE BILL, THAT STILL LEAVES A BALANCE OF $5,000. SHE WANTED TO MAKE SURE THE BILL IS CORRECT. |
| Z-01119987 | Closed | 6/13/2002 | COMPLAINANT STATES THAT THEY RECEIVED A BILL FOR OVER $7,000 AFTER A METER READING. THEIR SERVICE WAS TERMINATED EVEN THOUGH THE METER HAD BEEN REMOVED TO BE TESTED. THEY WANT A NEW METER TO BE INSTALLED AND THE MATTER INVESTI- GATED TO SEE WHAT THE CORRECT BILLING SHOULD BE. |
| Z-01108991 | Closed | 6/14/2002 | COMPLAINANT STATES THAT SHE HAS COMPLAINED FOR OVER FIVE YEARS AND THE OLD METER WAS FINALLY REMOVED. SHE WANTS CREDIT FOR THE OVERCHARGES, |
| Z-01058673 | Closed | 6/17/2002 | COMPLAINANT STATES THAT THE USAGE PER MONTH ON THEIR BILL IS INCORRECT AND HE WANTS IT TO BE CHECKED. HE CANNOT PAY THE CURRENT BILL PLUS $100 A MONTH AND OFFERS TO PAY $50 A MONTH. |
| F-01086521 | Closed | 6/17/2002 | COMPLAINANT STATES THAT PGW OVERCHARGES FOR SERVICE, RECORD-KEEPING IS INEX- PLICABLE, REFERENCE ANALYSIS WAS NEVER ATTACHED, NO ACTUAL METER READING WAS DONE BETWEEN SEPTEMBER 1999 AND JUNE 2001, AND AUTOMATIC METER READING DEVICE WAS NOT INSTALLED IN TIMELY MANNER. THEY WANT IT TO BE INVESTIGATED AND ACCURATE BILLING PROVIDED. |
| F-00904878 | Closed | 6/17/2002 | COMPLAINANT STATES THAT HER ESTIMATED READINGS WERE LOW AND SHE GOT HIGH BILLS AFTER THE COMPANY DID AN ACTUAL METER READING. HOWEVER, THEY WERE BASING THE BILLS ON THE NEW HIGHER PRICE PER UNIT. SHE WANTS THE CHARGES DETERMINED IN A FAIR MANNNER. |
| F-00851800 | Closed | 6/17/2002 | COMPLAINANT STATES THAT SHE CONTACTED PGW WHEN SHE STOPPED RECEIVING BILLS. FOR A TIME THEY CLAIMED THEY HAD NO RECORD OF HER AND THE APARTMENTS ON THE FIRST FLOOR SHARED A METER, AND SHE SHOULD PAY HER NEIGHBOR. NOW THEY FOUND HER RECORDS AND CHARGED HER FOR FOUR MONTHS OF UPAID BILLS. SHE ALSO CANNOT GET THE MONEY BACK FOR HER NEIGHBOR, WHO MOVED. SHE WANTS HER ACCOUNT TO BE CLEARED. |
| C-20028035 | Closed | 6/17/2002 | COMPLAINANT STATES THAT A REPRESENTATIVE OF PGW AGREED HIS MONTHLY BILLS FROM JULY 1999 TO MAY 2001 FOR HIS APARTMENT WERE MUCH TOO HIGH, BUT NO ONE CAME TO INVESTIGATE, HE STILL GOT THE BILLS AND CALLED THEM. HE IS NOT ABLE TO GET GAS TURNED ON AT HIS NEW RESIDENCE UNTIL THE OLD BALANCE IS SETTLED. HE WANTS IT TO BE INVESTIGATED. |
| F-01014376 | Closed | 6/17/2002 | COMPLAINANT STATES THAT PGW CHANGED HIS ACCOUNT NUMBER WHEN THEY CHANGED HIS METER WITHOUT NOTIFYING HIM AND ALL HIS PAYMENTS WERE SUPPOSEDLY CREDITED TO THE WRONG ACCOUNT. HE HAS NOT BEEN ABLE TO RESOLVE THIS WITH THE COMPANY. |
| Z-01034537 | Closed | 6/18/2002 | COMPLAINANT STATES THAT SHE WANTS TO PAY CURRENT CHARGES PLUS $50 A MONTH AND NOT GO ON A BUDGET. |
| F-01070741 | Closed | 6/18/2002 | COMPLAINANT STATES THAT SHE RECEIVED HIGH ESTIMATED BILLS FROM PGW ALTHOUGH SHE WAS VERY CONSERVATIVE IN USING GAS. SHE HAS NOT BEEN ABLE TO RESOLVE THIS WITH THE COMPANY AND WANTS IT TO BE INVESTIGATED. |
| F-00837619 | Closed | 6/18/2002 | COMPLAINANT STATES THAT PGW HAS ATTACHED BILLS FOR SOMEONE ELSE TO HER ACCOUNT WITHOUT HER PERMISSION AND SHE HAS NOT BEEN ABLE TO GET THEM TO COR- RECT IT. SHE WANTS THE PUC TO INTERVENE. |
| F-01015864 | Closed | 6/18/2002 | COMPLAINANT STATES THAT HE HAD PROBLEM GETTING GAS SERVICE FOR SEVERAL MONTHS PLUS BOTH HE AND THE FORMER OWNER WERE BILLED. HE WANTS IT TO BE INVESTI- GATED AND DETERMINED WHAT HE SHOULD OWE. |
| F-00863365 | Closed | 6/19/2002 | COMPLAINANT STATES THAT HER BILL WENT FROM $45 A MONTH TO $200 BETWEEN APRIL AND JUNE 2000, WHEN SHE ACTUALLY USED LITTLE GAS. SHE THINKS THERE MAY HAVE BEEN AN ERROR IN METER READING, AND WANTS IT TO BE INVESTIGATED AND THE BILL- ING CORRECTED. |
| F-00893936 | Closed | 6/19/2002 | COMPLAINANT STATES THAT OVER TEN YEARS THE METER READINGS AND BILLING WERE INCONSISTENT. THE MONTHLY AVERAGE IS NOW FIVE OR SIX TIMES THE NORMAL SINCE INSTALLATION OF A NEW METER. HE WANTS THE METER TO BE TESTED AND TO CONTINUE TO PAY HIS MONTHLY PAYMENT PLUS $15. |
Showing results 501 - 525 of 7448
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