Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-01107581 | Closed | 6/19/2002 | COMPLAINANT STATES THAT SHE NEEDS SOME HELP TO PAY HER GAS BILL. SHE WANTS THE BILLING CHECKED TO SEE IF IT IS ACCURATE AND ARRANGEMENTS MADE TO PAY THE BILL. |
| Z-01000735 | Closed | 6/19/2002 | COMPLAINANT STATES THAT RATES ARE HIGH AND HE THINKS METER READINGS ARE IN- ACCURATE. HE CANNOT PAY $403 A MONTH. HE WANTS THEIR BILLING TO BE INVESTI- GATED AND A PAYMENT PLAN ARRANGED. |
| F-00871449 | Closed | 6/19/2002 | COMPLAINANT STATES THAT PGW NEVER CREDITED HIS PAYMENT OF $1804 ALTHOUGH HE SHOWED THEM HIS CANCELLED CHECK NUMEROUS TIMES, AND THEY CONTINUE TO ADD $50 A MONTH FOR A LATE FEE AND HAVE THREATENED SHUT-OFF. HE WANTS THIS INVESTI- GATED AND THE BILLING CORRECTED. |
| C-20028036 | Closed | 6/19/2002 | COMPLAINANT STATES THAT MR. SENKY, A PGW EMPLOYEE, PLACED A LIEN ON HER PROPERTY BECAUSE OF A LARGE GAS BILL AGAINST A TENANT, AND HE REFUSES TO RELEASE THE LIEN. SHE ASKS FOR A WRITTEN APOLOGY, A LETTER TO APEX ABSTRACTS REQUESTING A RELEASE OF FUNDS HELD IN ESCROW AND A $25 ESCROW FEE PLUS 6% INTEREST. |
| Z-01089017 | Closed | 6/20/2002 | COMPLAINANT STATES THAT SHE CANNOT PAY $192 A MONTH. SHE WANTS HER OTHER BILLS TAKEN INTO CONSIDERATION AND OFFERS TO PAY $100-150 A MONTH. |
| F-00930857 | Closed | 6/24/2002 | COMPLAINANT IS DISPUTING THE AMOUNT OF PAST BILLS AND WANTS THE BILLING TO BE INVESTIGATED. HE WANTS THE BALANCE TO BE REDUCED. |
| C-20028103 | Closed | 6/24/2002 | COMPLAINANT STATE HE WAS MAKING PAYMENTS ON OLD BALANCE. PGW SHUT OFF GAS WITHOUT NOTICE. HE WANTS PGW HELD ACCOUNTABLE FOR PROCESS THAT THEY STATE THEY FOLLOW. HE WANTS THEM FIRED AND HE WANTS DAMAGES FOR WRONGFUL SHUTOFF OF SERVICE. |
| F-01008205 | Closed | 6/28/2002 | COMPLAINANT STATES THAT PGW BILLED THEM FOR OVER $3,000 AFTER FAILING TO READ THEIR METER, EVEN WHEN REQUESTED. THEY HAVE NOT GOTTEN ANY RESPONSE FROM THE COMPANY WHEN THEY TRY TO CONTACT THEM. HE ASKS FOR THE BALANCE OF $2,412.29 TO BE DROPPED OR PAYMENTS BE ARRANGED AND THAT THE METER BE READ MONTHLY. |
| C-20028078 | Closed | 6/29/2002 | COMPLAINANT STATES THAT THEY WERE BILLED AT THE CURRENT RATES FOR ONE OR TWO YEARS WHEN PGW DID NOT READ THE METER. THEY WANT THE BILL TO BE ADJUSTED TO THE RATES FOR THAT TIME PERIOD. |
| Z-01103598 | Closed | 7/1/2002 | COMPLAINANT STATES THAT IN 1997 THEY GOT A BILL FOR $2,151.90 WHICH THE GAS COMPANY COULD NOT EXPLAIN, AND THEIR PAYMENTS ARE TOO HIGH. THEY WANT THAT AMOUNT REMOVED FROM THE BILL AND A BETTER PAYMENT PLAN. |
| Z-01112110 | Closed | 7/2/2002 | COMPLAINANT STATES THAT SHE CANNOT PAY $160 A MONTH BECAUSE SHE IS ONLY PAID TEN MONTHS OF THE YEAR. SHE OFFERS TO PAY $100 A MONTH. |
| C-20028089 | Closed | 7/3/2002 | COMPLAINANT STATES THAT HE WANTS AN ACTUAL READING INSTEAD OF ESTIMATED. HE WANTS PUC TO HAVE PGW FIGURE ACTUAL COST FOR PERIOD OF 26 DAYS. HE ALSO WANTS CREDIT FOR LATE PAYMENTS DUE TO ERRONEOUS AMOUNT ADDED TO ACCOUNT. |
| C-20028100 | Closed | 7/5/2002 | COMPLAINANT STATES GAS BILLS ARE EXTREMELY HIGH AND ASKED THAT METER BE CHECKED. SHE HAD AN INFORMAL COMPLAINT THAT WAS CLOSED. SHE WANTS PUC TO REOPEN INFORMAL COMPLAINT AND KEEP HER INFORMED IN WRITING. SHE ALSO WANTS PUC TO ASSIST HER IN WORKING OUT AN AFFORDABLE BUDGET AND PAYMENT PLAN. SHE ALSO WANT COPIES OF ANY CORRESPONDENCE BETWEEN THE COMMISSION AND PGW ABOUT HER COMPLAINT |
| F-01006573 | Closed | 7/8/2002 | COMPLAINANT STATES THAT SHE RECEIVED EXTREMELY HIGH BILLS FOR A COUPLE OF MONTHS. PGW IS CLAIMING SHE OWES THEM OVER $18,000 FOR HER BUILDINGS ALTHOUGH SHE HAS ONLY OWNED THEM FOR THREE YEARS AND PAID HER MONTHLY BILLS. SHE WANTS HER BILLS REDUCED TO $5,000 OR LESS AND AN INVESTIGATION INTO WHAT THE AMOUNT SHOULD BE. |
| F-01169991 | Closed | 7/8/2002 | COMPLAINANT STATES THAT HE DID NOT RECEIVE BILLS ALTHOUGH HE GAVE THEM PROPER INFORMATION ON HIS NEW ADDRESS, AND THEN HE RECEIVED A HIGH BILL WITH NO EXPLANATION OF HOW IT WAS DERIVED. HE THINKS PGW MAY HAVE OVERESTIMATED THE READINGS. HE WANTS IT TO BE INVESTIGATED TO DETERMINE WHAT WOULD BE A FAIR AMOUNT. |
| C-20028119 | Closed | 7/9/2002 | COMPLAINANT STATES THAT HIS GAS BILLS WERE VERY HIGH FOR AN UNOCCUPIED PROPERTY AND HE WOULD LIKE IT TO BE INVESTIGATED. |
| C-20027981 | Closed | 7/10/2002 | COMPLAINANT STATES THAT THEY WERE BILLED $40,716.46 BY PGW IN ONE MONTH BECAUSE THEY HAD NOT READ THE METER SINCE 1997. THEY WANT THE BILL TO BE CLEARED AND SHUT OFF PREVENTED. |
| R-00027587 | Closed | 7/10/2002 | PHILADELPHIA GAS WORKS HAS FILED SUPPLEMENT NO 27 TO TARIFF GAS PA PUC NO 1, TO BECOME EFFECTIVE JULY 11, 2002, WHICH PROPOSES TO CHANGE THE PROCEDURES FOR SUSPENSION AND REINSTATEMENT IN THE CUSTOMER RESPONSIBILITY PROGRAM IN CONFORMANCE WITH PUBLIC UTILITY COMMISSION'S BUREAU OF CONSUMER SERVICES GUIDELINES. |
| C-20028129 | Closed | 7/11/2002 | COMPLAINANT STATES THAT HE WANTS AN AUDIT BECAUSE OF FAULTY METERS AND HE ASKS FOR A REASONABLE PAYMENT PLAN. |
| C-20028120 | Closed | 7/11/2002 | COMPLAINANT STATES THAT HE WANTS TO APPEAL THE DECISION ON HIS GAS PAYMENTS, AND WORK OUT A DIFFERENT PLAN. |
| C-20028127 | Closed | 7/11/2002 | COMPLAINANT STATES THAT THEY WERE NOT CREDITED FOR A $54 PAYMENT AND AFTER REPEATED PROBLEMS, THE CHARGE IS STILL APPEARING ON THEIR BILL. THEY WANT THE AMOUNT AND ANY LATE CHARGES TO BE REMOVED FROM THEIR BILL. |
| Z-01113972 | Closed | 7/12/2002 | COMPLAINANT STATES THAT HER BILLS ARE $90 TO $100 A MONTH ALTHOUGH SHE USES VERY LITTLE GAS. THEY ARE MUCH HIGHER THAN IN 1999 WHEN SHE ONLY PAID $30 TO $35 A MONTH. SHE WANTS THE HIGH PRICES TO BE INVESTIGATED. |
| C-20028144 | Closed | 7/12/2002 | COMPLAINANT STATES THAT HE CANNOT PAY $120 A MONTH AND WANTS TO GO BACK TO THE ORIGINAL PAYMENT PLAN OF $85 A MONTH BUT NOT BE REQUIRED TO SHOW PROOF OF EMPLOYMENT. |
| C-20028156 | Closed | 7/15/2002 | COMPLAINANT STATES THAT ACCORDING TO PGW THE LAST TIME METER WAS REALLY READ WAS 10/99. IT WAS ACTUALLY CALLED IN BY CUSTOMER. IN MARCH OF 2002, METER WAS REPLACED WITH DRIVEBY METER AND READING WAS DONE. THE BILL REFLECTS USAGE FOR 29 MONTHS. SHE WANTS PGW TO RECALCULATE USING CORRECT RATES, SUB- STANIATE READING FOR MARCH 31, 2002, SET FORTH PAYMENTS MADE BY CUSTOMER FROM DATE OF LAST ACTUAL READING TO 4/1/02 AND SHOW HOW THEY WERE APPLIED. ALSO WANTS PUC TO ORDER PGW NOT TO SHUT OFF GAS SERVICE AND PAY ATTORNEY FEES. |
| C-20028165 | Closed | 7/17/2002 | COMPLAINANT STATES SHE BOUGHT AN AIR CONDITIONER FROM PGW WITH A 5 YEAR WARRANTY AND WHEN IT NEEDED REPAIRED AFTER 1 1/2 YEARS, THEY CHARGED HER. SHE WANTS THE CHARGE REMOVED FROM HER BILL. |
Showing results 526 - 550 of 7448
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