Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00014821 | Closed | 1/31/2001 | COMPLAINANT STATES IN DECEMBER OF 1999, THEY RECEIVED A BILL FOR H BLDG (3122 072397) IN THE AMOUNT OF $21,000.00. IT WAS PAID BY MISTAKE, THE ASSN. PAID A LOT OF MONEY TO THE ATTORNEY TO COVER THAT AMOUNT, AS THE BILL WAS INCORRE- CT. THEN THEY RECEIVED A BILL FOR $7,000.00, THEY FEEL THIS IS INCORRECT ALSO. THEY STATE THERE HAS BEEN WAY TOO MUCH INCONSISTENCES WITH THEIR BILL- INGS. SHE WANTS THE PUC TO SET UP A MEETING WITH THEM AS REQUESTED NUMEROUS TIMES, TO INVESTIGATE THE INCONSISTENCES. |
| Z-00825316 | Closed | 1/31/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS UNFAIR PRACTICES ARE HER COMPLAINT. SHE OWES $651.89 FOR THE MONTH OF (4-24 TO 5/19/00), BUT HOWEVER THEY HAVE NOT SHOWN HER HOW THEY CAME UP WITH THAT AMOUNT, NOR HAVE THEY PROVEN THE MACHINE THAT USED TO COUNT USAGE WAS NOT MALFUNCTIONING. SHE WANTS THE PUC TO MAKE PHILADELPHIA GAS WORKS BE ACCOUNTABLE FOR THEIR ERA AND CANCEL ALL BACK PAYMENTS ($651.89) FOR HER GAS BILL. |
| C-00014803 | Closed | 2/1/2001 | COMPLAINANT STATES COMPLAINT IS THE SKYROCKETING MONTHLY GAS BILL. |
| C-00014801 | Closed | 2/2/2001 | COMPLAINANT STATES THERE HAS BEEN ASTRONOMICAL AMOUNTS LISTED ON HER GAS BILL FOR THE LAST TWO BILLING PERIODS. SHE CALLED PGW TO COMPLAINT ABOUT LAST MONTH'S BILL (APPROX. $360, WHICH WAS EXTREMELY HIGH). SHE FOLLOWED THEIR SUGGESTIONS ONLY TO RECEIVE A BILL THIS MONTH FOR CURRENT BILLING CHARGES AS $505.50, WHICH HAS TO BE AN ERROR. SHE WANTS THE PUC TO ORDER AN INVESTIGAT- ION OF HER GAS BILL. |
| C-00014800 | Closed | 2/2/2001 | COMPLAINANT STATES HER GAS BILLS ARE TOO HIGH. HER GAS BILL HAS TRIPLED FROM LAST YEAR. SHE WANTS THE PUC TO FIND SOME WAY TO DECREASE THE AMOUNT SHE PAYS FOR HER GAS BILL. |
| C-00014802 | Closed | 2/2/2001 | COMPLAINANT STATES DUE TO A LACK OF METER READINGS AT HER HOUSE, SHE HAS BEEN GIVEN ESTIMATED BILLS FOR OVER A YEAR. THE NEW RATE INCREASE WILL ALLEGEDLY INCREASE THE AVERAGE CUSTOMER'S BILL BY $200 ANNUALLY. HER ESTIMATED BILLS HAVE GONE FROM $63 IN DECEMBER TO $223 IN JANUARY AND A WHOPPING $404 IN FEBRUARY. SHE WANTS THE PUC TO PUT A REASONABLE FORMULA IN PLACE, REGULATE IT; FINE PGW IF THEY IGNORE IT. SHE ALSO WANTS THEM FORCED TO GIVE HER AN ACCURATE READING AND METER EXCHANGE BEFORE APRIL. |
| C-00014804 | Closed | 2/2/2001 | COMPLAINANT STATES ON 11/22/00 HER GAS HEATER WAS NOT WORKING. THE TEMPERAT- URE OUTSIDE WAS VERY COLD & SHE DIDN'T THINK SHE COULD STAY THERE THE NIGHT IN A VERY COLD HOUSE. SHE CALLED PGW AND AFTER SHE COULDN'T REACH NUMBER FOR COMPLAINTS, SHE CALLED THE EMERGENCY NUMBER. SHE TALKED TO SOMEONE AND THEY TOLD HER TO CALL A PLUMBER BECAUSE THEY COULDN'T HELP FOR AT LEAST A COUPLE MORE DAYS. SHE WANTS THE PUC TO HELP HER GET REIMBURSED FOR THE SERVICE CHARGE FROM A PLUMBER FOR HER EMERGENCY VISIT AS WAS RECOMMENDED BY PGW. |
| C-00014829 | Closed | 2/5/2001 | COMPLAINANT STATES HER GAS BILL IS RUNNING ABOVE AVERAGE, AND SHE STATES SHE DOESN'T USE ALL THAT GAS. SHE WANTS THE PUC TO INVESTIGATE THE SITUATION. |
| C-00014828 | Closed | 2/5/2001 | COMPLAINANT STATES OVER THE PAST TWO MONTHS HER GAS BILL HAS TRIPLED FROM $30 TO $198 IN DECEMBER 2000 TO $339 (PER MONTH) IN JANUARY 2001. COMPLAINA- NT STATES THERE ARE ONLY TWO PEOPLE LIVING IN THE HOUSE. COMPLAINANT WANTS THE PUC TO ADDRESS THIS EXTREMELY HIGH GAS RATE. |
| C-00014827 | Closed | 2/5/2001 | COMPLAINANT STATES COMPLAINT IS THAT PGW BILLS ARE GETTING OUT OF HAND. ALL THEY HEAR ABOUT IS HOW PGW IS MISMANAGED AND DEFRAUDED BY THEIR EMPLOYEES. COMPLAINANT KNOWS OF NEIGHBORS WHO HAVEN'T RECEIVED A BILL FROM PGW IN OVER A YEAR AND THEY HAVE NOT PAID THEIR BILL FOR OVER A YEAR. COMPLAINANT FEELS THAT THE PUC MUST ASSIST PGW IN AGGRESSIVELY COLLECTING PAST DUE AMOUNTS AND NOT PERMIT ANOTHER INCREASE UNTIL THOSE MONEYS HAVE BEEN COLLECTED. |
| C-00014825 | Closed | 2/5/2001 | COMPLAINANT STATES DOES NOT ACCEPT IN THE BILL THE STATEMENT "COMMODITY CHAR- GE". COMPLAINANT WANTS THE PUC TO HAVE GAS COMPANY FIX HIS BILL, STATES IT WAS INCORRECT. |
| C-00014826 | Closed | 2/5/2001 | COMPLAINANT STATES BILL IS TOO MUCH PER MONTH. SHE STATES HER SOCIAL SECURI- TY IS ONLY $537 A MONTH. SHE WANTS THE PUC TO TRY AND HELP SENIORS WITH THEIR BILLS. |
| C-00014843 | Closed | 2/7/2001 | COMPLAINANT STATES THEY ARE ON A FIXED INCOME, THEIR GAS BILL THEY FEEL IS INACCURATE. THEY ARE 79 YEARS OLD WITH ARTHRITIS, THEIR THERMOSTAT IS SET AT 60 DEGREES. THEY WOULD APPRECIATE CONSIDERATION AND INTERVENTION FOR PEOPLE THEIR AGE. |
| C-00014858 | Closed | 2/8/2001 | COMPLAINANT STATES RECEIVED AN INVOICE IN MID AUGUST 1999, ON THIS INVOICE PGW CHARGED WAYNE AVENUE ASSOCIATES LLC AN ADDITIONAL $24,680.79 FOR METER. PGW CLAIMS THAT BETWEEN THE TIME PERIOD OF 8/13/99 - 6/30/00 METER NEVER RECEIVED AN ACTUAL METER READING, THEREFORE, A $24,680.79 CHARGE WAS PLACED ON THE INVOICE. HE STATES THAT WAYNE AVENUE ASSOCIATES HAS ALWAYS PAID PGW ON TIME UNTIL THIS ISSUE RESOLVED. THEY WANT THE PUC TO INVESTIGATION DONE ON PGW'S CHARGES TO THEIR BUILDING. |
| C-00014896 | Closed | 2/13/2001 | COMPLAINANT STATES THE GAS COMPANY HAS OVERBILLED HER, SHE HAS SENT THEM THREE LETTERS TO DISCUSS THIS BILLING WITHOUT ANY RESPONSE. SHE REQUEST THE COMMISSION INVESTIGATE WHY DURING THE 3/00 BILL PERIOD HER BILL WAS $2,068.22 & IN 4/27-7/27 THE BILL WAS $802.40. SHE STATES SHE CAN'T USE THAT MUCH GAS. |
| Z-00892280 | Closed | 2/13/2001 | COMPLAINANT STATES HE KNOWS HE WAS OVERCHARGED FOR HIS GAS BILLS STARTING IN OCTOBER 1999. HE STATES HE WORKS IN THE RESTAURANT BUSINESS AND IS NOT AT HOME (16) HOURS A DAY. HE WOULD LIKE THE PUC TO GET HIS BILLS ADJUSTED TO A NORMAL AMOUNT. HE IS WILLING TO PAY EACH CURRENT BILL PLUS $50 PER MONTH TO PAY OFF ANY OFFSETS. |
| C-00014903 | Closed | 2/15/2001 | COMPLAINANT STATES COMPLAINT IS THE BUDGET AMOUNT HAS INCREASED CONSERVATIVE- LY FOR THE LAST TWO MONTHS BY $16 EACH MONTH. SHE CAN'T AFFORD TO PAY THE NEW AMOUNT OF $102 PER MONTH, SHE STATES SHE IS BARELY ABLE TO AFFORD $85. SHE WANTS THE PUC TO RE-EVALUATE THE ACCOUNT AND REVISE AS SOON AS POSSIBLE. |
| C-00014910 | Closed | 2/20/2001 | COMPLAINANT STATES THERE ARE THREE ADULTS LIVING AT ADDRESS. HER AND HER HUSBAND ARE RETIRED, THEIR SON TOM WORKS. TO SAY THAT THEY ARE ANNOYED ABOUT THE HIGH GAS BILLS IS PUTTING IT MILDLY. THEY WERE AWAY FROM 1/3/01 - 1/12/01, SO WHY WERE THEY CHARGED SO MUCH FOR THAT MONTH. THEY WANT THE PUC TO CHECK ON THEIR ACCOUNT. |
| C-00014982 | Closed | 2/23/2001 | COMPLAINANT STATES PGW CONTINUES TO INCLUDE ON HER BILL A SERVICE VISIT CHAR- GE ($50), EVEN THOUGH HER LANDLORD PAYS FOR THE PARTS & LABOR PLAN. DISPITE TWO LETTERS & SEVERAL PHONE CALLS, THEY REFUSE TO CORRECT HER BILL. SHE WANTS THE PUC TO FORCE PGW TO ISSUE A CORRECT BILL. |
| C-00014980 | Closed | 2/23/2001 | COMPLAINANT STATES IN JUNE 2000, HE PAID PGW A TOTAL OF $708.38. HE STATES THIS IS IN RESPONSE TO HIS JUNE BILL. AT APPROXIMATELY THE SAME TIME PGW CHANGED HIS GAS METER IN JULY 2000, HE RECEIVED AN ADJUSTED BILL FOR $3,202. 75. PGW SAID THEY WOULD ADJUST IT BECAUSE THE METER WAS NOT READ FOR YEARS. HE WANTS PGW ADJUST THE BILL AND REMOVE ALL LATE CHARGES. |
| C-00014984 | Closed | 2/26/2001 | COMPLAINANT STATES FIRST SHE PAID PGW FOR SPECIAL SERVICES FOR HER HOT WATER HEATER & FURNACE, HOWEVER WHEN SHE PLACED A CALL TO HAVE SOMEONE TO TAKE A LOOK AT IT, SHE STATES SHE WAS ON HOLD FOR A 30 MINUTE TIME PERIOD OR GREAT- ER. SHE WANTS THE PUC TO INVESTIGATE HER CONCERNS, AND ENSURE THE PGW IS FORCED TO RENDER SERVICES AS THEY STATED THEY WOULD. |
| C-00014987 | Closed | 3/1/2001 | COMPLAINANT STATES IN 1995 AT HIS BUSINESS LOCATED AT 6834 LIMEKILN PIKE HE HAD TWO GAS METERS, WHICH WERE SIDE BY SIDE. PGW SHUT-OFF AND GAVE HIM A FINAL BILL FOR THE ACCOUNT NUMBERED #XXXXXXXXXXX-260 AND HE WAS INFORMED THAT FROM THAT POINT ON THAT HE WOULD BE FURTHERED BILLED ON ONE METER. HE STATES THE SECOND METER WAS NEVER READ BY PGW AGAIN AND HE CONTINUED TO PAY ON HIS ACCOUNT FOR THE ONE METER. IN 1999 DURING ONE OF PGW'S MONTHLY METER READING IT WAS DISCOOVERED THAT THE SECOND METER WAS STILL OPERATING. PGW THEN SUBMITS TO HIM A BILL DATING BACK FROM THE FINAL BILL IN 1995 TO PRESENT FOR THE AMOUNT OF $12,673.60. HE IS WILLING TO PAY A PORTION OF THE BILL, BECAU- SE THE GAS, WHETHER UNKNOWINGLY STILL WAS USED BY HIS BUSINESS. HE WANTS A HEARING ON THIS MATTER. |
| C-00015005 | Closed | 3/1/2001 | COMPLAINANT STATES BEING ON A FIXED INCOME AND THERE GAS HAS DOUBLED IS THEIR COMPLAINT. THEY STATE THAT THE PUC HAS ALREADY GIVEN THE COMPANY THE POWER TO TAKE ALL THEIR MONEY, AND KEEP CHARGING THEM MORE & MORE & MORE, ETC. THEY WANT MORE REASONABLE RATES OR THEY WANT THERE MONEY BACK. |
| C-00014986 | Closed | 3/1/2001 | COMPLAINANT STATES HER BILLS IS $1,129.68, SHE STATES SHE WAS PAYING $106 A MONTH. SHE KEEPS HER HEAT ON 70 HOW COULD SHE OWES THIS MUCH. SHE WANTS THE PUC TO DO SOMETHING. |
| C-00014985 | Closed | 3/1/2001 | COMPLAINANT STATES HE WAS DISABLED & WENT THROUGH A SERIES OF 7 OPERATIONS ON HIS LEGS. HE STATES THE GAS COMPANY MADE HIS LANDLADY TAKE MONEY FROM HIS NURSE TO TURN HIS GAS BACK ON. HE WANTS THE PUC TO PLEASE MEDIATE SETTL- EMENT THAT HE CAN AFFORD. |
Showing results 76 - 100 of 7448
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