Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-00836387 | Closed | 5/23/2001 | COMPLAINANT STATES THAT HE HAS HIGH BILLS DUE TO AN OLD METER AND THE PUC COMPUTER SYSTEM. AFTER NUMEROUS ATTEMPTS TO RECTIFY THIS, THEY FINALLY CHANGED HIS GAS METER. HE STATES THAT HE LIVES ALONE AND HAS NO CHILDREN, AND THAT THERE IS NO WAY THAT HE HAS USED $2637.38 IN GAS AS OF 3/20/01. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR $2000 AND HE WILL PAY THE DIFFERENCE PLUS HIS REGULAR BILL. |
| Z-00921540 | Closed | 5/23/2001 | COMPLAINANT STATES SHE CAN'T AFFORD $165 A MONTH. SHE STATES IT REALLY GALLS HER THAT THEY CAN'T MANAGE THEMSELVES AND HAVE CORRUPT THIEVES RUNNING THE PLACE, THEN WANT TO INCREASE RATES BY 65%. SHE WANTS THE PUC TO MAKE PHILAD- ELPHIA GAS WORKS WORK WITH HER. |
| C-00015525 | Closed | 5/24/2001 | COMPLAINANT STATES PGW RATES ARE OUTRAGEOUSLY HIGH AND MUST BE REDUCED IMMED- IATELY. SHE STATES SHE IS A SENIOR CITIZEN WITH A VERY LIMITED INCOME AND SHE CAN NOT AFFORD TO PAY THESE HIGH RATES. |
| C-00015555 | Closed | 5/25/2001 | COMPLAINANTS STATE THAT THEY ARE IN A REST HOME AND THAT IN 2000, THERE WAS NO FUNCTIONING GAS HEATER. A NEW HEATER WAS INSTALLED IN DECEMBER, YET THE BILLS FLUCTUATED BETWEEN $50.00 AND $844.00 PER MONTH. THEY STATE THAT THIS IS INCORRECT BECAUSE THE HOUSE HAS NOT BEEN OCCUPIED, THEIR QUESTIONS HAVE BEEN IGNORED, AND THEY HAD TO HIRE LEGAL COUNSEL TO HELP. THEY WANT TO KNOW WHO AT PGW IS IN A POSITION TO EXPLAIN THE CHARGES, ETC. THEY WANT THE PUC TO MAKE AN OFFICIAL CONTACT THEM TO CORRECT THE OVERCHARGES. |
| C-00015481 | Closed | 5/29/2001 | COMPLAINANT STATES WHEN SHE FIRST MOVED TO HER HOME 5/99 SHE TOLD THE GAS COMPANY TO CHANGE THE NAME OF THE OWNER TO HER NAME FOR BILLING, THEY DID NOT DO SO. THEY TOOK SIX MONTHS TO SEND HER AN ACTUAL BILL. UNFORTUNATELY, WHEN HER BILL WAS SENT THEY PRO-RATED HER BILL FOR $1,000 SINCE THEN SHE HAS BEEN HAVING A HARD TIME KEEPING HER BILL DOWN. THEY BLAMED IT ON THE COMPUT- ERS AND SAID IT WAS BECAUSE OF THE Y2K. SHE WOULD LIKE THE PUC TO HELP HER GET HER BILL DECREASED OR A REASONABLE PAYMENT PLAN THAT SHE CAN LIVE WITH WITHOUT HAVING TO STRUGGLE TO MAKE ENDS MEET. |
| F-00908131 | Closed | 5/29/2001 | COMPLAINANT STATES HEAT WAS LOST DURING 1999, SENT LETTERS TO ANNA VERNA'S OFFICE TO INVESTIGATE WHY SEVERAL PGW'S REPS COULD NOT REPAIR THE HEATING PROBLEM AT HER CONDO. A SWITCH WAS PURCHASED THAT DID NOT WORK AND DURING A TWO MONTH PERIOD, SHE LOST HEAT ON MANY OCCASIONS - LASTING DAYS AT A TIME. COMPLAINANT DOES NOT INTEND TO PAY FOR HEAT FOR THAT TIME. SHE WANTS THE PUC TO ADJUST HER CURRENT BILL AND DEDUCT $165 FROM SEASON SHE DID NOT RECEIVE ADEQUATE HEAT. |
| C-00015524 | Closed | 5/29/2001 | COMPLAINANT STATES AS A RESIDENT OF PHILADELPHIA SINCE NOVEMBER 1995, HE STRONGLY DISAGREES WITH THE PGW REQUEST FOR A RATE INCREASE. HE WANTS THE PUC TO REFUSE THE RATE INCREASE THEY REQUESTED. |
| Z-00871874 | Closed | 5/29/2001 | COMPLAINANT STATES THAT SHE HAS NOTICED MISTAKES IN THE ESTIMATIONS OF HER BILLS. SHE WANTS TO GET COPIES OF HER BILLS FOR THE LAST 3 YEARS TO PROVE THAT THERE IS A PROBLEM. SHE WANTS THE PUC TO SET A HEARING SO THAT SHE CAN PROVE THIS. SHE ALSO WANTS THE PUC TO CORRECT THE MISTAKES ON HER BILL AND PENALIZE PGW. |
| C-00015544 | Closed | 6/4/2001 | COMPLAINANT STATES COMPLAINT IS THAT PHILADELPHIA GAS WORKS USED FRAUD & DECEPTION - REFUSED TO BRING HIS ENTIRE PGW FILE TO LAWYER. HE WANTS A HEARING WITH ALL HIS RECORDS FROM THE PGW PRESENT. |
| C-00015560 | Closed | 6/7/2001 | COMPLAINANT STATES HE SPOKE TO A REPRESENTATIVE AT PHILADELPHIA GAS WORKS 1137 CHESTNUT STREET IN NOVEMBER AND DECEMBER OF 2000, HE PROCESSED HIS LILEAP GRANT AND STATED TO HIM THAT HE WILL ALSO PROCESS HIS CRISIS GRANT. HE CONTINUED TO CALL AND RECEIVE E-MAILS TO PGW. HE WAS UNDER VERBAL IMPRE- SSION THAT THE GAS COMPANY CAN PROCESS BOTH GRANTS TO HELP THE PUBLIC. HE STATES HE IS ON A FIXED INCOME AND HE DOESN'T HAVE ANY MONIES TO PAY HIS BILLS. |
| C-00015594 | Closed | 6/11/2001 | COMPLAINANT STATES THIS COMPLAINT BEGAN AS A RESULT OF AN ATTEMPT BY HERSELF TO FULFILL AN OBLIGATION AND RESPONSIBLITY THAT OF PAYING HER FINAL GAS BILL TO PHILADELPHIA GAS WORKS. HOWEVER, IT CONTINUES BECAUSE PGW SAW AND GRASPED THE MOMENT OF OPPORTUNITY TO FULFILL THEIR ULTIMATE GOAL THAT OF; FINANCIAL GAIN/REWARD TO BE ACCOMPLISHED BY AN MEANS NECESSARY. SHE WANTS PGW LIABLE FOR ALL BILLS UP TO THE PERIOD OF 8/01. |
| C-00015598 | Closed | 6/13/2001 | COMPLAINANT STATES INVOICE STATES THAT OWES FOR THE YAR 1999,2000, 2001. THE CARRY OVER RATES OF 1999 AND 2000 INTO THE 2001 YEAR RATE WOULD BE INCOR- RECT. ALSO, IS QUESTIONING THE AMOUNT CHARGED IN THE 1999, AND 2000. THE ESTIMATION INVOICES OVER THIS LONG PERIOD WERE CONSIDERED TO BE CORRECT. WHY IS THERE SUCH A HUGE DIFFERENCE IN THE TOTAL AT THE PRESENT TIME. SINCE COMPLAINANT PAID INVOICES EACH MONTH, WHY WERE WE NOT NOTIFIED AT THE END OF EACH YEAR IF THERE WAS A BALANCE DUE. |
| C-00015643 | Closed | 6/18/2001 | COMPLAINANT STATES THAT PGW REFUSED TO ACCEPT HIS PAYMENT OF $693.75 TO CLOSE HIS ACCOUNT. HE WANTS THE PUC TO MAKE PGW ADJUST HIS ACCOUNT. |
| F-00928856 | Closed | 6/18/2001 | COMPLAINANT STATES THAT HE WAS NEVER NOTIFIED BY PGW THAT THERE WAS A 20% DISCOUNT FOR CUSTOMERS OVER 65. HE FOUND THIS OUT ON 6/17/99 IN AN ARTICLE OF THE PHILADELPHIA INQUIRER, 2 YEARS AFTER HE HAD TURNED 65. HE WANTS THE PUC TO MAKE PGW ISSUE A CREDIT PLUS INTEREST RETROACTIVE TO 6/17/99. |
| C-00015635 | Closed | 6/18/2001 | COMPLAINANT STATES THAT A FEW YEARS AGO, THERE WAS A TIME PERIOD IN WHICH PGW WAS NOT READING HER METER AND SHE WAS PAYING ESTIMATED BILLS. THEY THEN IN- STALLED A NEW METER AND BILLED HER FOR $2530.00. SHE THEN ARRANGED A BUDGET TO PAY IT OFF. SHE STATES THAT PGW HAS BROKEN THE CONTRACT 4-5 TIMES, TELL- ING HER TO SEND 2 CHECKS IN EACH MONTH, THEN TELLING HER THAT THERE WAS A WAS A COMPUTER ERROR BECAUSE SHE WAS SENDING TOO MUCH MONEY. SHE NOW QUES- TIONS WHETHER HER $2530.00 BILL WAS CORRECT, AND WANTS THE PUC TO MAKE PGW PROVE THAT THEY BILLED HER CORRECTLY. |
| Z-00918339 | Closed | 6/20/2001 | COMPLAINANT STATES THAT PGW IS HOLDING HER ACCOUNTABLE FOR ANOTHER PERSON'S GAS BILL THAT WAS INCURRED WHEN THEY WERE LIVING TOGETHER. SHE STATES THAT SHE HAD THE ACCOUNT SWITCHED TO HER NAME, AND PGW WANTS HER TO PAY THE WHOLE BILL. SHE WANTS THE PUC TO MAKE PGW BILL HER FOR HALF OF THE CHARGES. |
| C-20015781 | Closed | 6/22/2001 | COMPLAINANT STATES THAT PGW SENT HER A BILL FOR $3500.00 FOR HER LATE HUS- BAND'S HOME. SHE STATES THAT SHE MOVED FROM THE PREMISES IN 1993 WHEN THEY SEPARATED, AND SO SHE IS NOT RESPONSIBLE FOR THIS BILL. SHE STATES THAT HER DIED IN AUGUST 2000, AND THE HOME WAS VACANT UNTIL SOLD IN APRIL 2001. SHE STATES THAT THE METER MAY BE DEFECTIVE, AS HER HUSBAND COULD NOT HAVE USED THAT MUCH GAS. COMPLAINANT WANTS THE PUC TO MAKE PGW REMOVE $3500.00 FROM HER BILL. |
| F-00915268 | Closed | 6/25/2001 | COMPLAINANT STATES THAT HE WAS INCORRECTLY BILLED BY PGW. HE STATES THAT THEY CONTINUED TO BILL HIM FOR GAS AT HIS PREVIOUS APARTMENT, AFTER HE MOVED. HE TRIED TO WORK THIS OUT WITH PGW, BUT EVEN THOUGH HE PROVIDED EVIDENCE THAT HE HAD MOVED, THEY STILL SENT HIM A FINAL BILL. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR THE FINAL BALANCE, AND STRAIGHTEN THIS MATTER OUT. |
| C-20015809 | Closed | 6/28/2001 | COMPLAINANT STATES THAT HIS AMR METER'S SIGNAL IS INTERFERING WITH HIS TV RECEPTION. HE WANTS TO KNOW THE SPECIFICATIONS ON THIS AMR. HE STATES THAT IF PGW CANNOT PROVIDE HIM WITH THIS INFORMATION, HE WILL INSIST THAT THEY REMOVE IT AT PGW'S EXPENSE. HE ALSO STATES THAT THE METER WAS PLACED WITHOUT HIS KNOWLEDGE OR PERMISSION. |
| C-20015810 | Closed | 6/28/2001 | COMPLAINANT IS HAVING BILLING PROBLEMS WITH PGW. SHE STATES THAT SHE NEEDS HER SERVICE DUE TO HEALTH PROBLEMS, AND WANTS TO PAY HER BILL. SHE WANTS THE PUC TO INVESTIGATE HER ACCOUNT, AND SET UP PAYMENT ARRANGEMENTS. |
| Z-00921675 | Closed | 7/2/2001 | COMPLAINANT STATES THAT HER GAS BILLS ARE TOO HIGH FOR HER APARTMENT. SHE STATES THAT THE LANDLORD PUT AN OVERSIZED HEATER IN, AND SHE HAS BEEN FIGHT- ING HER GAS BILL FOR 7 YEARS. SHE STATES THAT THERE IS NO WAY THAT SHE IS USING THE AMOUNT OF GAS THAT SHE IS PAYING FOR, AND SHE WANTS THE PUC TO FIND OUT WHY HER GAS BILLS ARE SO HIGH. |
| Z-00942442 | Closed | 7/2/2001 | COMPLAINANT STATES THAT HER BUDGET IS TOO HIGH. SHE IS HAVING FINANCIAL DIF- FICULTIES AND WANTS THE PUC TO LOWER HER PAYMENTS. |
| C-20015837 | Closed | 7/5/2001 | COMPLAINANT STATES THAT HER GAS BILL IS EXTREMELY HIGH. SHE STATES THAT SHE HAS CONTACTED PGW SEVERAL TIMES ABOUT IT. SHE WANTS THE PUC TO CHECK HER RECORDS TO SEE WHAT HER BALANCE SHOULD BE, AND HELP HER SET UP PAYMENT ARRAN- GEMENTS. |
| C-20015847 | Closed | 7/9/2001 | COMPLAINANT STATES THAT PGW IS NOT PROVIDING HER WITH INFORMATION REGARDING HER ACCOUNT. SHE STATES THAT SHE RECEIVES BILLS, BUT IS UNABLE TO GET A CLEAR EXPLANATION OF THE CHARGES. SHE STATES THAT PGW ADDED MORE MONEY TO HER BALANCE JUST AS SHE WAS ABOUT TO PAY IT OFF, CLAIMING THAT IT WAS IN A "FROZEN" STATUS. THIS DOESN'T MAKE SENSE TO HER, BECAUSE HER ACCOUNT WAS ACTIVE AT THE TIME. SHE WANTS THE PUC TO INVESTIGATE WHY PGW IS CHARGING HER THESE EXTRA AMOUNTS, AND SHE WANTS THE PUC TO MAKE SURE THAT THEIR ACTIONS ARE CORRECT. |
| F-00917741 | Closed | 7/10/2001 | COMPLAINANT STATES THAT HE WAS CHARGED $541.00 FOR $300.00 WORTH OF USAGE. HE WANTS THE PUC TO EITHER MAKE PGW CREDIT HIS ACCOUNT $241.00, OR PROHIBIT ANY COLLECTION ATTEMPTS ON THIS MONEY, AND SEND HIM WRITTEN CONFIRMATION OF THE DECISION. |
Showing results 176 - 200 of 7448
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