Skip to content

Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
F-02225263 Closed 5/26/2007 COMPLAINANT STATES SHE CANNOT AFFORD THE AMOUNT THAT THE PUC DECISION STATES SHE HAS TO PAY TO THE COMPANY.
F-00824961 Closed 8/9/2001 COMPLAINANT STATES FOR SEVERAL MONTHS, DID NOT RECEIVE A BILL FROM PHILADELP- HIA GAS WORKS. WHEN DID GET A BILL, IT WAS FOR OVER $1,000. PHILADELPHIA GAS WORKS IS RESPONSIBLE FOR SENDING A MONTHLY GAS BILL AND THEY DID NOT FOR SEVERAL MONTHS. ON 8/18/00, SIGNED AN AGREEMENT WITH PHILADELPHIA GAS WORKS THAT COMPLAINANT WOULD PAY $239 ON 8/18/00 AND THEN EACH MONTH WOULD PAY $185. COMPLAINANT WANTS THE PUC TO HELP IN ADHERING TO THE AGREEMENT SIGNED ON 8/18/00 AND JULY 2001 OR ERASE THE TOTAL BILL.
C-20016030 Closed 8/16/2001 COMPLAINANT STATES THAT PGW HAS OVERCHARGED HER SINCE AUGUST 2000. SHE IS STILL RECEIVING BILLS FOR HER PREVIOUS ADDRESSES, AND IS UPSET ABOUT THIS. SHE WANTS THE PUC TO HELP HER FIGURE OUT WHAT SHE ACTUALLY OWES, AND MAKE PGW CREDIT HER ACCOUNT ACCORDINGLY.
F-01142980 Closed 11/12/2002 COMPLAINANT STATES THAT SHE WAS BILLED $1,615.87 FOR AUGUST 13, 2001. SHE WANTS HER BILLING ERRORS TO BE CORRECTED.
C-20030022 Closed 4/10/2003 COMPLAINANT STATES SIDEWALK IN FRONT OF HOME HAS BRIGHT RED ARROWS PAINTED ON IT THAT WILL NOT WASH AWAY. SHE WANTS PUC TO SEND SOMEONE OUT TO REMOVE THE PAINT.
Z-00995819 Closed 3/31/2003 COMPLAINANT STATES COMPLAINT IS AN OUTRAGEOUS BILLING MISTAKE. HE WANTS THE PUC TO TAKE CARE OF THIS MATTER.
F-01700752 Closed 2/9/2005 COMPLAINANT STATES THERE WERE INCORRECT CHARGES ON HIS BILL.
Z-01783490 Closed 6/20/2005 COMPLAINANT STATES THAT SHE IS UNABLE TO MAKE THE PAYMENTS REQUIRED BY THE COMPANY. SHE WANTS THE PUC TO CREATE A PAYMENT PLAN OF $50 EACH TIME PLUS $15 TOWARDS THE BACK PAY
M-2025-3053130 Closed 1/29/2025
F-2025-3053166 Closed 1/23/2025 Complainant claims that the utility company has shut off his service, that there are incorrect charges on his bill, etc.
C-2025-3053182 Closed 1/31/2025 Complainant is stating incorrect or unexplained charges on their bill due to utility not providing routine meter checks or visiting the home in a four-year period. Consumer would like adjusted bill with accurate charges based on yearly meter readings.
F-2024-3052244 Closed 11/19/2024 Incorrect charges on bill. Detailed information included in complaint regarding meter and being overcharged.
C-2025-3052966 Closed 1/13/2025 Complainant states the utility is threatening to shut off their service and they would like a payment agreement.
C-2025-3053016 Closed 1/14/2025 Would like a payment agreement; due to financial issues was not able to pay the full amount asked by PGW to get back on payment plan.
F-2025-3053033 Closed 1/16/2025 Incorrect charges on bill; disputes claim by utility he stole gas and would like charges reversed.
F-2024-3051916 Closed 10/24/2024 Complainant would like a payment agreeement and alleges that they have had problems with PGW customer service not providing them with correct information
F-2024-3052310 Closed 11/18/2024 Complainant claims that the utility company is threatening to shut off his service.
F-2024-3052321 Closed 11/14/2024 Incorrect charges on bill. Attempted to open new account and was told they had a past due amount which complainant says does not belong to them.
C-2024-3052414 Closed 12/5/2024 The Complainant states that her husband died and he was renting a property in which the tenants did not pay the gas bill. The gas service was shut off in 2022; and tenants turned the gas back on illegally. Complainant would like to be refunded all monies paid ($9699.00) and for PGW to hold the person who's name the bill was in accountable.
F-2024-3052419 Closed 11/27/2024 The Complainant states that the utility failed to properly calculate his balance upon his payments of Customer Responsibility Program (CRP) cure amounts and reenrollment in CRP.
F-2024-3052430 Closed 12/3/2024 Complainant claims that the utility company is threatening to shut off his service, that there are incorrect charges on his bill, etc.
F-2024-3052516 Closed 12/12/2024 Utility is threatening shut off or has already shut off service; would like a payment agreement; states did not receive bill prior to shut off notice.
C-2024-3052522 Closed 12/16/2024 Complainant claims that the utility company is threatening to shut off her service, that the BCS investigator misinterpreted the complainant's income despite gaining access to the complainant's bi-weekly paystub, etc.
F-2024-3052523 Closed 12/10/2024 Complainant states that incorrect charges are on bill.
M-2024-3052551 Closed 12/16/2024

Showing results 3451 - 3475 of 7484

 

Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.

eFILING

Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.