Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-02001295 | Closed | 5/30/2006 | COMPLAINANT STATES HE RECEIVED NOTICE SERVICE WILL BE TERMINATED UNLESS PAY- MENT OF $3,000 RECEIVED WITHIN 2 WEEKS. HE WOULD LIKE THE PUC TO LOWER BUDGET AMOUNT TO AN AFFORDABLE AMOUNT PLUS $20 FOR PAST DUE BALANCE DUE TO ECONOMIC HARDSHIP. |
| Z-00817864 | Closed | 5/14/2001 | COMPLAINANT STATES THAT HE HAS BEEN INCORRECTLY BILLED DUE TO A GAS LEAK THAT WAS NOT REPAIRED PROPERLY. HE CALLED THEM TWICE BECAUSE HE SMELLED GAS IN HIS HOUSE, AND PGW DID NOT FIX THE LEAK RIGHT AWAY. HIS NEXT BILL REFLECTED HIGHER USAGE RATES THAN AVERAGE, AND HE THINKS THAT THEY ARE BILLING HIM FOR THE LEAK. COMPLAINANT WANTS THE PUC TO MAKE PGW REFUND HIS ACCOUNT FOR THE EXCESS. |
| C-20016328 | Closed | 10/22/2001 | COMPLAINANT STATES SHE IS ON A FIXED INCOME AND CAN NOT AFFORD $800.00 DOWN PAYMENT. SHE WOULD LIKE TO BE PUT ON A BUDGET OF $200.00 A MONTH. |
| F-00917336 | Closed | 10/26/2001 | COMPLAINANT STATES ON 4/01 OF CONTACT WITH PGW, SHE SPOKE WITH PGW REPRESENT- ATIVE ABOUT BILLING STATEMENTS THEY TOLD HER THAT THERE WAS FAULTY EQUIPMENT INSTALLED IN HER HOUSE THAT SUBSEQUENTLY CAUSED EXAGGERATED AND MISLEADING BILLING STATEMENTS. THE PGW REP. AFTER ACKNOWLEDGING THAT THERE HAD BEEN AN EQUIPEMENT FAILURE, INSTRUCTED HER TO IGNORE ANY FUTURE BILLS UNTIL THE EQUIPMENT WAS REPAIRED OR REPLACED BY PGW. SHE STATES AFTER THE EQUIPMENT WAS REPLACED HER BILL WAS NOT CORRECTED ACCORDINGLY. |
| F-01005519 | Closed | 11/25/2002 | COMPLAINANT STATES SHE IS BEING CHARGED FOR SERVICE WHILE SHE DID NOT LIVE AT SERVICE ADDRESS. SHE WANTS PUC TO REVERSE THE DECISION AND ALLOW HER BILL TO BE PRORATED FROM JANUARY TO PRESENT. |
| C-20028683 | Closed | 10/3/2002 | COMPLAINANT STATES HE WAS TOLD GAS HAD TO BE SHUT OFF BEFORE HE COULD HAVE IT TURNED ON IN HIS NAME. THE GAS WAS NEVER SHUT OFF AND HE GOT A SHUT OFF NOTICE WITH THE WRONG ADDRESS. HE WANTS THE GAS COMPANY HELD RESPONSIBLE FOR WHAT THEY DID. |
| C-20030324 | Closed | 6/3/2003 | COMPLAINANT STATES THERE WAS FAULTY WIRING SO HIS BILL WAS HIGH. HE FEELS THE COMPANY SHOULD BE RESPONSIBLE FOR AT LEAST 1/2 OF THE BILL. HE WANTS THE BILL ADJUSTED THAT HE ONLY HAS TO PAY 1/2 AND WOULD LIKE THIS TO BE SET UP ON A PAY MENT PLAN. |
| F-00975809 | Closed | 4/28/2003 | COMPLAINANT STATES SHE WANTS THE PUC TO INVESTIGATE HER MATTER IN FULL AND CORRECT MISTAKES MADE WITH HER BILLING BY THE PHILA GAS WORKS. |
| Z-01601953 | Closed | 5/24/2004 | COMPLAINANT STATES THAT HE HAD A NEW METER INSTALLED AND NOW HIS BILL ARE VERY HIGH. HE WOULD LIKE THIS PROBLEM CHECKED INTO AND RESOLVED. |
| F-01935383 | Closed | 10/24/2005 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON THEIR BILL. THEY WOULD ALSO LIKE A PAYMENT AGREEMENT. |
| F-00952371 | Closed | 7/22/2002 | COMPLAINANT STATES THAT HIS GAS BILL IS MUCH TOO HIGH FOR ONE PERSON. HE PAID TO HAVE HIS METER TESTED AND REPLACED. HE WANTS IT TO BE INVESTIGATED. |
| C-20028966 | Closed | 11/18/2002 | COMPLAINANT STATES THAT THEY DID NOT BREACH THEIR CONTRACT, AND THEY ASK FOR THEIR EJECTION FROM THE CRP PROGRAM TO BE WITHDRAWN. |
| C-20030095 | Closed | 4/17/2003 | COMPLAINANT STATES THAT THEY WERE BILLED $68,735.06 BY PGW, BASED ON ESTIMAT- ED READINGS AND CLAIMING THEY COULD NOT GAIN ACCESS TO THE BUILDING AND THE OLD METER WAS DESTROYED. COMPLAINANT PROVIDES PROOF THAT THE METER WAS FUNCTIONING. PGW CONTINUES TO ADD LATE FEES AND WON'T ANSWER TELEPHONE CALLS |
| F-01055197 | Closed | 3/19/2003 | COMPLAINANT STATES THAT PGW HAS NOT PROVIDED HIM WITH INFORMATION ON THE ACTUAL COST OF GAS THAT WAS USED. HE WANTS THIS INFORMATION TO DETERMINE IF THE BILL OF $3201.12 IS ACCURATE. |
| C-20054664 | Closed | 4/25/2005 | COMPLAINANT STATES SHE WOULD LIKE TO BE SET UP ON A BUDGET AMOUNT SO THAT HER PAYMENTS WOULD BE THE SAME EVERY MONTH. |
| C-20055706 | Closed | 12/19/2005 | COMPLAINANT STATES SHE RECEIVED A NOTICE THAT HER UTILITY SERVICE IS BEING TERMINATED AND SHE WOULD LIKE A PAYMENT AGREEMENT. SHE WOULD LIKE THE PUC TO HELP HER OUT. |
| F-02014514 | Closed | 8/23/2006 | COMPLAINANT STATES SHE IS DISPUTING THE BACK CHARGES AND USUAGE CALCULATIONS. |
| C-20066918 | Closed | 9/26/2006 | COMPLAINANT STATES HER SISTER USED HER NAME FOR GAS USAGE. SHE WOULD LIKE THE PUC TO TRANSFER BILL TO HER SISTER. |
| C-20077679 | Closed | 4/30/2007 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL. |
| Z-00935162 | Closed | 8/14/2001 | COMPLAINANT STATES THAT HIS BUDGET PAYMENTS ARE TOO HIGH. HE WANTS THE PUC TO LOWER HIS PAYMENTS, AND FIND OUT WHY HIS BILLS ARE SO HIGH. |
| F-01022960 | Closed | 11/16/2001 | COMPLAINANT STATES COMPLAINT IS THE BILLS EXCEED FOR WHAT THE PROPERTY USAGE IS. THE GAS COMPANY READ THE METER AND SAID THAT IT WAS OKAY. THEY CLAIM THERE WAS A LEAK THAT WAS CAUSING THE HIGH BILLS. SHE WANTS THE PUC TO TELL PGW THAT SHE WILL SETTLE THIS MATTER AS SOON AS SHE FINDS OUT THE RESULTS OF THE TESTING OF THE METER. |
| Z-01056814 | Closed | 6/5/2002 | COMPLAINANT STATES SHE NEEDS A PAYMENT ARRANGEMENT THAT WILL BE SUITABLE FOR HER. |
| F-01136182 | Closed | 8/12/2002 | COMPLAINANT STATES HE HAS BEEN ON BUDGET PLAN FOR MANY YEARS. HE PAID HIS BILLS ON TIME. IN 2002 HE RECEIVED A NEW METER AND WAS TOLD HE OWED THEM AN OUTSTANDING AMOUNT OF MONEY. HE FEELS HE IS A VICTIM OF PGW'S BAD MANAGE- MENT. HE WANTS PUC TO REVIEW THIS COMPLAINT TO FIND IN FAVOR OF THE CUSTOMER. |
| F-01027415 | Closed | 4/23/2003 | COMPLAINANT STATES HE FEELS THAT HE IS BEING OVERCHARGED AND HE WANTS THE PUC TO REASSURE HIM THAT HE IS NOT BEING OVERCHARGED. |
| Z-01621412 | Closed | 5/7/2004 | COMPLAINANT STATES SHE CAN NOT AFFORD THE MONTHLY PAYMENTS THAT ARE REQUESTED COMPLAINANT WOULD LIKE TO SET UP A MONTHLY CHARGE OF $50.00 A MONTH. |
Showing results 3826 - 3850 of 7484
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