Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00015125 | Closed | 3/19/2001 | COMPLAINANT STATES HE STATES PGW IS USING A STARTING INDEX NUMBER OF 4872, WHICH REPRESENTS THE LAST READING TAKEN IN APRIL OF 1992. THIS READING WAS TAKEN FOR A PAST TENANT OF THIS PROPERTY, WHEN THIS OWNER OR TENANT REQUESTED A SHUT OFF. ON 9/3/99, PGW REMOVED A PADLOCK FROM HIS METER AND TURNED ON HIS GAS, HOWEVER, THEY FAILED TO TAKE A READING AT THIS TIME. HE STATES HE TOOK READING OF METER AND THE NUMBER WAS 10285. HE STATES HE FEELS THAT THE PREVIOUS TENANT WAS USING GAS WITHOUT PGW KNOWLEDGE. HE IS ASKING THE PUC TO REQUEST THAT PGW PRESENT A HARD COPY OF THE READING OF 9/3/99. |
| F-00912591 | Closed | 9/28/2001 | COMPLAINANT STATES BELIEVES THE USAGE OF GAS RECORDED ON BILL IS INCORRECT. COMPLAINANT LIVES IN A SMALL ONE BEDROOM APARTMENT FROM THE MONTH OF DECEMBER 2000 - FEBRUARY 2001, COMPLAINANT GAS USAGE DOUBLED AND TRIPLED AND KEPT ESCALATING EVERY MONTH DRATICALLY. COMPLAINANT STATES SHE KNOWS THE GAS PRICES WENT UP, DOES NOT HAVE A PROBLEM WITH THAT. HOWEVER, DOES HAVE A PROBLEM WITH THE ALLEGED USAGE ON BILL. |
| C-20031512 | Closed | 10/6/2003 | COMPLAINANT STATES THAT SHE CANNOT PAY $182 A MONTH. SHE DOES OFFER TO MAKE PAYMENTS ON HER PAST DUE AMOUNT. |
| F-01816234 | Closed | 11/18/2005 | COMPLAINANT STATES SHE WOULD LIKE A PAYMENT AGREEMENT BASED ON HER INCOME. SHE WOULD LIKE THE PUC TO SET HER UP ON A PAYMENT AGREEMENT THAT SHE CAN AFFORD BASED ON HER MONTHLY INCOME. SHE WOULD ALSO LIKE HER NAME REMOVED FROM THE CREDIT REPORT. |
| C-20066768 | Closed | 9/7/2006 | COMPLAINANT STATES RECEIVING NOTICE OF TERMINATION AND WOULD LIKE HELP WITH A PAYMENT ARRANGEMENT. SHE WOULD LIKE THE PUC TO HELP KEEP SERVICE ON AND HELP WITH A REASONALBE ARRANGEMENT. |
| C-20077635 | Closed | 4/23/2007 | COMPLAINANT STATES THEIR BILL AVERAGED $700 PER MONTH IN THE WINTER MONTHS. THEY FEEL THIS IS WAY TOO MUCH FOR A SMALL TWO BEDROOM APARTMENT. THEY ARE SUSPECTING A FOREIGN LOAD OR FAULTY EQUIPMENT. |
| F-02085647 | Closed | 6/5/2007 | COMPLAINANT STATES HIS COMPLAINT IS THE BILL RECEIVED FOR $1,619.21 FOR PERIOD 1/1/06 - 3/29/06. HE STATES THIS AMOUNT IS EXTREMELY HIGH FOR A 900 SQUARE FOOT, NEWLY RENOVATED HOME. HE WANTS THE PUC TO REDUCE THE AMOUNT TO A REASONABLE LEVEL. |
| C-20029048 | Closed | 12/10/2002 | COMPLAINANT STATES PGW DID NOT READ METER FOR 4 1/2 YEARS AND THEN SENT A BILL FOR $3,500.00. HE WANTS PUC TO ADJUST BILL DOWN AND FINE PGW IF ALLOWED BY LAW. |
| C-20029110 | Closed | 12/19/2002 | COMPLAINANT STATES TENANT IS RESPONSIBLE FOR GAS SERVICE AND HE DOES NOT BELIEVE HE SHOULD PAY TO REINSTITUTE SERVICE AT THE RESIDENCE. HE WANTS PGW TO PROVIDE EMERGENCY SERVICE. |
| C-20031191 | Closed | 9/5/2003 | COMPLAINANT STATES THAT SHE CANNOT AFFORD $225 AND NEEDS TO WORK OUT A LOWER BUDGET AMOUNT. |
| F-01326136 | Closed | 4/30/2004 | COMPLAINANT STATES HER BILL IS TOO HIGH FOR SIZE OF APARTMENT. SHE WANTS AN INVESTIGATION WHY BILL IS SO HIGH. |
| C-20043422 | Closed | 7/23/2004 | COMPLAINANT STATES PGW OVERCHARGED THEIR COMPANY FOR THE PERIOD OF 8/18/99 - 5/19/00. THE COMPLAINANT WANTS THE PUC TO REVIEW THE PAST BILLING AND TO DETERMINE A CREDIT OF $2,429.64 IS NEEDED. |
| Z-01714985 | Closed | 5/6/2005 | COMPLAINANT STATES SHE WANTS A MONTHLY ARRANGEMENT SET UP THAT SHE CAN AFFORD |
| Z-01703736 | Closed | 5/28/2005 | COMPLAINANT STATES THE COMPANY IS ESTIMATING HIS GAS USAGE. NOW THE COMPANY IS FILING A LIEN BECAUSE THE COMPLAINANT OWES $2,001.02. THE COMPLAINANT STATES HE DOES NOT OWE THIS AMOUNT, BECAUSE HE DOES NOT USE HIS GAS OTHER THAN FOR COOKING. |
| Z-01705301 | Closed | 6/6/2005 | COMPLAINANT STATES CAN'T AFFORD THE BILL PLUS THE $204 PER MONTH. |
| C-20066585 | Closed | 7/17/2006 | COMPLAINANT STATES THAT SHE RECEIVED A TERMINATION NOTICE AND WOULD LIKE TO BE ON A PAYMENT AGREEMENT. |
| C-20026713 | Closed | 1/4/2002 | COMPLAINANT STATES THE COMPANY ADDED $534.34 TO THEIR BILL ON 3/15/00. THEY STATE THEY DID NOT REQUEST A BUDGET PLAN. |
| F-00985467 | Closed | 7/21/2003 | COMPLAINANT STATES SHE FEELS SHE HAS BEEN OVERCHARGED. SHE WANTS PUC TO IN- VESTIGATE THE CALCULATION OF GAS BILLS AND LOWER THE CHARGES. |
| C-20042299 | Closed | 1/8/2004 | COMPLAINANT STATES THAT HE MADE MONTHLY PAYMENTS UNTIL HIS CHAPTER 13 BANK- RUPTCY WAS DISMISSED. THEY HE FILED FOR ANOTHER CHATER 13 BANKRUPTCY AND THE PGW BILL WAS $2,095.45. BY OCTOBER, 2003, IT WAS UP TO $4,275.95, WITH NO EXPLANATION. HE WANTS AN ACCOUNT HISTORY AND A HEARING. |
| C-20043566 | Closed | 8/20/2004 | COMPLAINANT STATES WANTS SOMEONE TO LISTEN TO HER AND HEAR WHAT SHE HAS TO SAY AND BE CONSIDERABLE OF WHAT SHE CAN PAY. |
| Z-01627901 | Closed | 9/2/2004 | COMPLAINANT STATES WANTS THE PUC TO LOWER THE PAYMENT PLAN. |
| C-20055358 | Closed | 9/26/2005 | COMPLAINANT STATES ABOUT 10 MONTHS AGO, HIS MOTHER CALLED THE COMPANY TO CHECK HER HEATING SYSTEM. THE PROBLEM SEEMED TO BE WITH THE THERMOSTAT. HIS MOTHER HAS HAD A SERVICE PLAN WITH THE COMPANY FOR YEARS. WHEN AN EMPLOYEE OF THE COMPANY CAME TO CHECK OUT THE PROBLEM, HE LOOKED AT THE THERMOSTAT AND WENT DOWNSTAIRS FOR A FEW MINUTES AND THEN STATED NOTHING WAS WRONG. THE MAN THEN RETURNED TO HIS TRUCK AND SAT FOR 45 MINUTES BEFORE DRIVING OFF. COMPLAINANT THAN LATER REPLACED THE THERMOSTAT HIMSELF. HIS MOTHER HAS HAD A PLAN WITH THE COMPANY FOR YEARS, AND THE ONLY TIME SHE NEEDED TO USE IT, THE EMPLOYEE CAME OUT AND DID NOTHING TO FIX THE PROBLEM. COMPLAINANT HAD TO FIX AT HIS OWN EXPENSE. HE WANTS THE COMPANY AND SOMEONE IN AUTHORITY TO KNOW THAT THE MAN WHO CAME OUT TO FIX THE THERMOSTAT, DID NOTHING WHATSOEVER TO FIX IT AND WASTED ALMOST AN HOUR SITTING OUT FRONT OF THEIR HOUSE. |
| C-20066860 | Closed | 9/13/2006 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HIS BILL AND HE RECEIVED NOTICE STATING THAT HIS UTILITY SERVICE IS BEING TERMINATED. |
| F-02091391 | Closed | 7/27/2007 | COMPLAINANT STATES HER GAS BILL IS TOO HIGH FOR JUST ONE MONTH. SHE FEELS THAT SHE WAS BEING CHARGED TOO MUCH EACH MONTH. |
| F-00866286 | Closed | 4/4/2001 | COMPLAINANT STATES SHE HAS AN ELECTRIC HOT WATER HEATER AND ELECTRIC STOVE AND ONLY USE GAS FOR HEATING PURPOSES. SHE STATES HER PILOT LIGHT TO THE GAS HEATER WAS NOT ON FROM JUNE UNTIL OCTOBER OR NOVEMBER WHEN PGW CAME & TURNED THE PILOT BACK ON. SHE STATES PGW DID NOT DO A THOROUGH JOB AND NO ONE CAME OUT TO INVESTIGATE PGW'S EQUIPMENT. |
Showing results 4251 - 4275 of 7448
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
