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Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-2011-2263377 Closed 9/12/2011 Complinant states that there are incorrect charges on customers bill.
F-2011-2264068 Closed 9/21/2011 Complaintant states that equipment was installed inaccurately and the gas usage was recorded incorrectly. Complaintant would like her past due amount be covered by Philadelphia Gas Works since it was their faulty equipment.
F-2011-2263270 Closed 9/12/2011 Complainant states that she would like a payment agreement; and also to take her husbands name off the bill and put service in her name.
C-2011-2267644 Closed 10/6/2011 Complaintant states that she cannot afford the paymnet plan by the PUC. Complaintant states that she is currently helping to raise her daughters son. Complaintant states that her husband was the one who ran up the bill, and he currently does not live with them. Complaintant wants a reasonable payment plan. Complaintant wants to be able to pay current charges and additional amount until balance is paid. Complaintant would like either 5yrs at current charge plus $34.35, or 4yrs and additional $42.94 monthly if possible.
F-2011-2268994 Closed 10/18/2011 Complainant states that PGW kept billing him after selling his house.
C-2011-2268134 Closed 10/13/2011 Complaintnatstates that they dispute all Philadlephia Gas Works bills for Brian Jones at 1522 East Henson street from 09/02/06 to 10/05/11. Complaintant states that Brian jones was never a tenant at the property during the time period. Complaintant states that the residence was rented by Betty Fox and Linda Casey during the period and they agreed to pay gas bills. Complaintant wants all gas bills removed that belong to Brian Jones, since he was not a tenant. Complaintant also wants no lien to be placed on the property.
F-2011-2270368 Closed 10/27/2011 Complainant states that she would like PGW to dismiss case number 186800 and let her continue to pay her regular bill amount. and also to change her meter.
F-2011-2268635 Closed 10/17/2011 Complaintant states that Philadelphia Gas Works sent her a bill over $7000. Complaintant states that over $5000 was applied to her gas bill usage for one month. Complaintant states the amount came from a old account and back balance.Complaintant states that she has had same account and residence for ten years and has no prior accounts with Philadelphia Gas Works. Complaintant wants the over $5000 bill investigated and removed from her acocunt. Complaintant wants the service restored, sinc her service was terminated in August. Complaintant would like to be put on a reasonable payment plan.
F-2011-2267858 Closed 10/11/2011 Complaintant states that they cannot afford the payment agreement. Complaintant states that they need to re-negotiate a lower amount. Complaintant wants a agreement he can keep and have a spread out time period that he can re-pay his balance.
F-2011-2267974 Closed 10/11/2011 Complaintant states that they started service in July 2010. Complaintant states that they received a bill for $846.77, when normally the bill was about $20 a month and Philadelphia Gas Works sht off their gas in May 2011. Complaintant states tha they requested records from previous tenants to compare bills for consistency in amount of bill. Complaintant states that Philadelphia Gas Works technician checked the meter and said it was old and needed replaced. Complaintant states technician took the meter back and said Philadelphia Gas Works would contact them. Complaintant states that they contacted Philadelphia Gas Works after not hearing back, and got a meter ID #, but have not heard back yet after the meter was exchanged 6/13/2011. Complaintant states that they did not receive a shut off notice and after te hgas was already shut off received a letter with options in a neighbor's mailbox instead of their mailbox. Complaintant states that the technician that took the meter caused extensive damage that needed repaired. Complaintant would like their meter to finally be tested, and the bill to be corrected to reflect incorrect readings from November 2010 to March 2010.
C-2011-2268990 Closed 10/17/2011 Complainant states that she would like a payment agreement.
C-2011-2268004 Closed 10/12/2011 Complaintant states that tenants were evicted on 6/16/2010, and that they did not know that the lien was placed on service needed to be turned off as a result. Complaintant states a second lien was placed on the property in october 2010. Complaintant states that if a lien was placed in June on the property they should have been notified. Complaintant states since the residence was not using gas from June through December service could have been shut off. Complaintant states that the two liens totaled $785.15 and the usage was billed at $923.70 for unoccupied residence. Complaintant states that they are willing to pay for the first klien, but htat it is the companies responsiblity to let owners know when a lien is placed on a property. Complaintant would like refunded for $341.11 for the second lien and for the amount billed for usage when the residence was unoccupied.
C-2011-2269530 Closed 10/20/2011 Complaint states that there is a fraudulent amount on her account. Complaintant states that she cannot be placed on a paymentplanbecause of the fraudulent amount on her balance. Complaintant would like the fraudulent amount erased from her account.
F-2011-2267918 Closed 10/11/2011 Complaintant states that Philadelphia Gas Works charges customer additional amount for not reporting a change income in the household in a timely manner. COmplaintant states that Philadelphia Gas Works then makes customer pay iincreased amount for their billing mistake. Complaintant states that their are no guidelines on how to report change in income for CRP customers. Complaintant states that Philadelphia Gas Works should go into more detail explaining how the CRP program works. Complaintant states that hey were receiving unemploymeny benefits but the benefits have expired and did not know they were required to go into the Philadelphia gas works office. Complaintant states its unfare to pay more than gross household income per month.
F-2011-2267135 Closed 10/4/2011 Complaintant states that the meter was tampered with at the property with no one asa resident. Complaintnat states they evicted prior tenant Lisa Sheppard and that she tampered with the meter. Complaintant states tha the contacted Philadelphia Gas Works and after weeks heard back that he was billed for a year that no one was a resident at 1730 Gillingham Street. Complaintant only wants billed for the amount of a vacant property, and not be punished for his prior tenant tampering with the meter.
C-2011-2272303 Closed 10/31/2011 Complainant states that his bank informed of a judgment against him in 2003 with an account that was never in his name from PGW.
F-2011-2273317 Closed 11/12/2011 Complainant states that there are incorrect charges on his bill.
C-2011-2271929 Closed 10/24/2011 Complainant states that she would like a payment agreement.
C-2011-2273471 Closed 11/14/2011 Complainant states that he has incorrect charges on his bill due to his meter not working correctly.
C-2011-2273241 Closed 11/11/2011 Complainant states that there are incorrect charges on his bill.
F-2011-2272140 Closed 10/31/2011 Complainant states that there are incorret charges on his bill due to someone stealing his meter.
C-2011-2272357 Closed 11/2/2011 Complainant states that she would like a payment agreement set up and also to not have her service shut off.
C-2011-2272358 Closed 11/2/2011 Complaintant states that their was a $3400 lien on the gas bill left by previous tenants. Complaintant states that she cannot afford to pay that much on a bill. Complaintant states that she is being gven 30 days to pa the lien, but she can only afford to pay half. Complaintant wants the PUC to help by taking partial payment with a agreementof $1000.
F-2011-2272804 Closed 11/4/2011 Complainant states that there are incorrect charges on his bill.
C-2011-2270992 Closed 10/24/2011 Complainant states that his tenant was behind on his bill and Mr. McGowan told PGW to turn off gas until bill was paid up to date. PGW turned Gas on and off after this was said and now Mr. McGowan is responsable for bill.

Showing results 4976 - 5000 of 7448

 

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