Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01064298 | Closed | 5/9/2003 | COMPLAINANT STATES HE WAS OVERBILLED AND HIS METER WAS CHANGED FROM RESIDEN- TIAL TO COMMERCIAL. HE WANTS PUC TO MAKE PGW RE-ADJUST HIS BILL TO A FAIR AMOUNT. |
| Z-01659673 | Closed | 7/23/2004 | COMPLAINANT STATES HE CAN NOT AFFORD $1,000 DOWN. HE WANTS PUC TO TELL GAS COMPANY HE CAN HANDLE $38.58 BUT HE NEEDS TO WORK WITH THEM ON $1,000. |
| F-01546906 | Closed | 12/2/2004 | COMPLAINANT STATES THAT SHE CONTACTED THE COMPANY WHEN SHE DID NOT GET A BILL AND THEY SAID IT WAS A PROBLEM WITH THE METER. THEY DID NOT COME TO WORK ON THE METER AS PROMISED OR CAME ON THE WRONG DAY. THEN SHE WAS BILLED FOR $1,300. SHE IS QUESTIONING THE AMOUNT OF THE BILL AND WANTS AN INVESTIGATION AND ADJUSTMENT. |
| F-01527633 | Closed | 8/25/2004 | COMPLAINANT STATES ON 9/16/03, A METER TEST WAS COMPLETED AND THE TEST HAD INDICATED THAT THE METER WAS 2.151% FAST AND A CREDIT OF $133.85 HAD BEEN APPLIED TO THE ACCOUNT. THEY BEG TO DIFFER WITH PGW AS THEY PAID IN ADDITION TO WHAT THE ESTIMATED BILL FROM $40 TO $70 EACH MONTH. THERE IS NO WAY THEY OWE THE AMOUNT IN DISPUTE. |
| Z-01586396 | Closed | 5/19/2005 | COMPLAINANT STATES THAT THEY HAVE BEEN OVERCHARGED FOR MONTHS AND BILL NOW EXEEDS $13,000. THE COMPLAINANT WANTS THE PUC TO INVESTIGATE CHARGES AND CREATE A PAYMENT PLAN. |
| F-02269227 | Closed | 10/22/2007 | COMPLAINANT STATES SHE RECEIVED A NOTICE THAT HER UTILITY SERVICE IS BEING TERMINATED AND SHE WOULD LIKE A PAYMENT AGREEMENT THAT SHE IS ABLE TO PAY (AFFORD) AND KEEP UP WITH MONTHLY. |
| C-20077374 | Closed | 2/16/2007 | COMPLAINANT STATES SHE WAS TRYING TO SELL THE DUPLEX, BUT WAS UNABLE TO BECA- USE THE TENANT LEFT WITHOUT PAYING THEIR BILL. COMPLAINANT PAID BILL IN THE AMOUNT OF $1,695.92 SO SHE COULD SELL THE DUPLEX BUT WANTS HER MONEY BACK AND WANTS THE COMPANY TO GET IN CONTACT WITH THE TENANT SO SHE CAN PAY BACK THE MONEY. |
| C-20077392 | Closed | 2/21/2007 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON THE BILL. THEY WANT PUC TO LOOK INTO IT AND PROVIDE A PAYMENT ARRANGEMENT. |
| C-00004106 | Closed | 8/28/2000 | COMPLAINANT STATES COMPLAINT IS THE IMPROPER BILLING AND CHARGES BY COMPANY, ALSO THE FAILURE TO RESPOND TO HER REQUESTS FOR RESOLUTION. SHE WANTS THE PUC TO INVESTIGATE THE OVERBILLING FOR HER ACCOUNT AND HAVE PHILADELPHIA GAS WORKS TAKE IT SERIOUSLY. |
| F-00831881 | Closed | 8/13/2001 | COMPLAINANT STATES THAT PGW IS REBILLING HIM FOR SERVICES HE PAID FOR LAST YEAR. HE STATES THAT HE WAS GIVEN A LOW ESTIMATE BECAUSE PGW DID NOT READ HIS METER. HE WANTS TO KNOW WHY HE HAS TO PAY FOR PGW'S ERROR. HE WANTS THE PUC TO INVESTIGATE WHY PGW DID NOT READ HIS METER, WHY THIS ERROR WENT UNDE- TECTED FOR 7 MONTHS, WHY HE WAS BEING SENT ESTIMATED BILLS, AND WHY PGW DID NOT INFORM HIM OF THIS ERROR BEFORE BILLING HIM. HE WANTS THE PUC TO MAKE PGW IMPLEMENT POLICIES TO STOP THESE BILLING ERRORS. |
| F-00833864 | Closed | 8/30/2001 | COMPLAINANT STATES COMPLAINT IS OVERBILLING WITHOUT PROOF OF USAGE. THE CURRENT AND PREVIOUS USAGE INDICATES NO BILLING HIGHER THAN $150 EVER. COMP- LAINANT WANTS THE PUC TO REDUCE THE BILL BACK TO PRIOR OR ESTIMATED BILL- ING PLAN, REDUCE MONTHLY ESTIMATED BILLING PLAN TO $90 A MONTH FROM THE EXCE- SSIVE $130 CURRENTLY REQUIRED. |
| Z-00850018 | Closed | 3/22/2002 | COMPLAINANT STATES THAT HE IS RECEIVING DOUBLE LATE CHARGES ON HIS BILL PLUS COLLECTION FEES. HE IS NOT ABLE TO PAY THE $300 A MONTH PLUS HIS CURRENT BILL. HE OFFERS TO PAY $100 OVER THE BILL AND ASKS THEM TO STOP ADDING THE OTHER CHARGES. |
| C-20039189 | Closed | 1/13/2003 | COMPLAINANT STATES THAT THREE MONTHS AFTER HE CLOSED HIS ACCOUNT, PGW CLAIMED HE OWED THEM $3,000 FOR BACK BILLS BECAUSE THEY HAD MADE A MISTAKE ON HIS BILLS. HE DOES NOT THINK HE SHOULD BE RESPONSIBLE FOR THIS. |
| F-01233424 | Closed | 11/15/2002 | COMPLAINANT STATES THAT HIS PAYMENTS WERE CREDITED TO SOMEONE ELSE'S ACCOUNT. HE WANTS THIS TO BE CORRECTED AND A PAYMENT PLAN FOR THE DISABLED. |
| Z-01347753 | Closed | 6/2/2003 | COMPLAINANT STATES HE CAN AFFORD THE ADDITIONAL $100. HE WANTS PUC TO TELL COMPANY HE WILL PAY BUDGET PLUS $40 EACH MONTH UNTIL BALANCE IS PAID IN FULL. |
| C-20030296 | Closed | 5/15/2003 | COMPLAINANT STATES SHE WAS OVERBILLED 3 YEARS AGO WHEN THEY CHANGE THE METER. SHE IS DISPUTING THE CHARGES. SHE WANTS PUC TO TELL COMPANY SHE WILL PAY CURRENT AMOUNT PLUS $15 EACH MONTH ON THE AMOUNT SHE AGREES SHE OWES. SHE ALSO WANTS AN INVESTIGATION OF THE DISPUTED AMOUNT. |
| Z-01620813 | Closed | 7/19/2004 | COMPLAINANT STATES HE WANTS THE PUC TO THOROUGHLY INVESTIGATE HIS PGW RECORD, THUS CREATING LOWER PAYMENT SUITABLE FOR FIXED INCOME NEEDS. |
| C-20043263 | Closed | 6/28/2004 | COMPLAINANT STATES THEY DID NOT RECEIVE THROUGH MAIL, THE PUC FINDINGS SO THEY CALLED IN. THEY WANT ALERTED WITH THE DECISION OF THE PUC. |
| C-20042960 | Closed | 5/7/2004 | COMPLAINANT STATES THAT THERE IS EXCESSIVE OVER BILLING AND USAGE FOR A VACANT BUILDING. WOULD LIKE PGW TO EXAMINE THE USAGE AND TO HOLD COLLECTIONS UNTIL THE PROPERTY IS OCCUPIED. |
| Z-01517409 | Closed | 5/10/2004 | COMPLAINANT STATES HE CAN NOT AFFORD THE BUDGET AMOUNT OF $260.00 A MONTH. COMPLAINANT STATES HE IS ABLE TO MAKE PAYMENTS AT THIS TIME OF $200. A MONTH. |
| Z-01815518 | Closed | 4/11/2005 | COMPLAINANT STATES HER COMPLAINT IS THE ILLEGAL SHUT-OFF AND THE AMOUNT THAT PGW WANTS AS A DOWN PAYMENT. |
| F-01911155 | Closed | 12/27/2005 | COMPLAINANT STATES SHE WOULD LIKE A PAYMENT AGREEMENT. SHE WOULD LIKE TO HAVE A LESSOR AMOUNT FOR A MONTHLY AGREEMENT. |
| F-02055998 | Closed | 5/10/2006 | COMPLAINANT STATES SHE WOULD LIKE A PAYMENT AGREEMENT AND SHE WOULD LIKE TO BE PLACED ON THE CRP PLAN. SHE STATES SHE ONLY RECEIVES $205.00 A MONTH FOR HER INCOME. SHE WANTS THE PUC TO REDUCE HER PAYMENTS TO A REASONABLE AMOUNT. |
| F-01050883 | Closed | 5/12/2003 | COMPLAINANT STATES THAT THE BILLS ARE HIGHER THEN THEY SHOULD BE. COMPLAIN- ANT STATES THE BILL FOR JUNE 2002 WAS $40.00 AND THERE WAS NO ONE LIVING THERE BECAUSE HE WAS IN A ACCIDENT AND WAS DISABLED FOR 2 MONTHS. HE WANTS TO WORK TOGETHER TO GET TO THE BOTTOM OF THE PROBLEM. |
| F-01315977 | Closed | 10/20/2003 | COMPLAINANT STATES SHE WOULD LIKE THE PUC TO HELP MAKE ARRANGEMENTS WITH PGW TO LOWER HER BILL AND PROVIDE FOR A REASONABLE PAYMENT PLAN. |
Showing results 6351 - 6375 of 7484
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