Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01839307 | Closed | 11/18/2005 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL AND SHE WOULD LIKE A PAYMENT AGREEMENT. SHE WOULD LIKE THE PUC TO PROVIDE HER WITH SOME TYPE OF HELP. |
| F-02083385 | Closed | 9/7/2006 | COMPLAINANT STATES SHE DROPPED OFF HER PAYMENT AT THE DROP OFF BOX BUT THE COMPANY DID NOT CHECK IT. COMPLAINANT STATES COMPANY STOPPED HER AGREEMENT BECAUSE THIS PAYMENT WAS NOT MADE & BECAUSE THEY WANTED TO RAISE HER PAYMENT. COMPLAINANT STATES IF THE COMPANY CHECK THE DROP OFF BOX HER PAYMENT WOULD OFF SHOWN AS BEING PAID ON TIME. |
| F-02116362 | Closed | 9/14/2006 | COMPLAINANT STATES THAT THERE ARE INCORRECT CHARGES ON HER BILL. |
| C-20077546 | Closed | 3/29/2007 | COMPLAINANT STATES WHEN HE SOLD HIS PROPERTY, HE TRANSFERED ALL UTILITIES OUT OF HIS NAME. HE RECEIVED A CALL FROM THE COMPANY NOTIFYING HIM THAT HIS ACCOUNT IS OUTSTANDING AND STILL IN HIS NAME. HE FEELS THIS IS FRAUD AND IDENTITY THEFT. HE WANTS THIS OFF HIS CREDIT REPORT. |
| F-02065258 | Closed | 9/22/2006 | COMPLAINANT STATES THAT THERE WAS A BILL RECEIVED IN THE AMOUNT OF $112.00 FOR A HOUSE THAT WAS VACANT. |
| C-20077268 | Closed | 1/10/2007 | COMPLAINANT STATES THERE ARE INCORRECT CHARGES ON HER BILL. SHE WANTS THE COMMISSION TO HELP HER CLEAR UP HER BILL WITH PHILA. GAS WORKS. |
| C-00004585 | Closed | 12/15/2000 | COMPLAINANT STATES COMPLAINT IS THAT FOR THE LAST TWO YEARS HIS GAS & ELECTRI C BILLS HAVE BEEN SKYROCKETING. PHILADELPHIA GAS WORKS TOLD HIM THAT THEY ARE THE ONLY ONES FORMULATING GAS IN THE AREA. HE WANTS THE PUC TO HELP HIM GET A FULL REFUND OF HIS UTILITY BILLS. |
| C-00015261 | Closed | 4/2/2001 | COMPLAINANT STATES THAT HER BILL IS INCORRECT. SHE IS NOT LIVING IN THE HOUSE AND BELIEVES THAT HER BILL SHOULD BE LOWER, |
| C-20015953 | Closed | 8/1/2001 | COMPLAINANT STATES THAT DUE TO PGW'S CUSTOMER SERVICE THAT DOES NOT EXIST, HE WAS UNABLE TO NOTIFY THEM THAT HE WAS CHANGING ADDRESSES AND WANTED THEM TO DISCONTINUE HIS SERVICE AT HIS OLD ADDRESS. AFTER HAVING CALLED THEM MANY TIMES TO NO AVAIL, HE WROTE THEM A LETTER AND DIDN'T RECEIVE A RESPONSE. TO DATE, HE IS STILL BEING BILLED FOR SERVICE AT HIS PREVIOUS ADDRESS. HE WANTS THE PUC TO MAKE PGW FORMALLY APOLOGIZE FOR LYING TO THE PUBLIC, ACKNOWLEDGE THE BAD CUSTOMER SERVICE, AND MAKE THEM HIRE SOME OPERATORS TO ANSWER THEIR PHONES. |
| Z-01401463 | Closed | 8/29/2003 | COMPLAINANT STATES SHE WANTS TO RECEIVE A REFUND FOR OVERBILLING OR FOR A RULING ON THE QUALITY OF SERVICE. SHE WANTS TO TELL PGW THAT SHE WILL PAY HER CURRENT MONTHLY GAS BILL PLUS $15 EACH MONTH. |
| C-20032213 | Closed | 12/16/2003 | COMPLAINANT STATES SHE WANTS THE PUC TO REDUCE HER BILL BECAUSE IT IS WRONG BECAUSE THE BATTERY IS NOT WORKING SO HOW CAN THEY CHARGE HER THIS MUCH. |
| Z-01582495 | Closed | 3/8/2004 | COMPLAINANT STATES SHE WILL PAY HER BUDGET OF $150 PLUS $20 UNTIL HER BALANCE IS PAID IN FULL. |
| Z-01868754 | Closed | 6/23/2005 | COMPLAINANT STATES SHE WOULD LIKE A REASONABLE PAYMENT AGREEMENT ACCORDING TO HER INCOME WHICH IS $403 A MONTH. |
| Z-01713202 | Closed | 4/15/2005 | COMPLAINANT STATES WANTS TO OPPOSE THE COMPANY'S RATE INCREASE. SHE HAS RECEIVED A NOTICE THAT HER UTILITY SERVICE IS BEING TERMINATED AND SHE WOULD LIKE A PAYMENT AGREEMENT. |
| Z-01620040 | Closed | 5/16/2005 | COMPLAINANT STATES THAT PGW CHANGED ALL THE METERS ON THEIR BLOCK AND WHEN THEY DID THEY SENT HER A BILL FOR $2000.00. SHE STATES SHE NOTIFIED THE COM- PANY ABOUT THE BILL AND THEY STATED THEY WERE DOING ESTIMATED BILLS FOR THE LAST 4 YEARS BECAUSE THEY DID NOT HAVE STAFF TO GO TO THE HOMES TO READ THEM AND THIS WAS THE DIFFERENCE FROM THE ESTIMATED BILLS. COMPLAINANT FEELS THE PHILA GAS WORKS SHOULD HAVE TO BEAR THIS COST BECAUSE IT WAS NOT HER FAULT THAT THEY DID NOT READ THE METER FOR 4 YEARS. |
| F-02027112 | Closed | 10/13/2006 | COMPLAINANT STATES HE WOULD LIKE A PAYMENT AGREEMENT. HE WOULD LIKE THE PUC TO HELP GETTING SERVICE BACK ON AND AN AFFORDABLE PAYMENT PLAN DUE TO ILLNESS IN HOUSEHOLD. |
| F-02236927 | Closed | 7/19/2007 | COMPLAINANT STATES HE WANTS THE PUC TO INVESTIGATE HIS DISTRIBUTION CHARGES VERSUS HIS COMMODITY CHARGES. HE WOULD ALSO LIKE A PAYMENT AGREEMENT. |
| Z-00825316 | Closed | 1/31/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS UNFAIR PRACTICES ARE HER COMPLAINT. SHE OWES $651.89 FOR THE MONTH OF (4-24 TO 5/19/00), BUT HOWEVER THEY HAVE NOT SHOWN HER HOW THEY CAME UP WITH THAT AMOUNT, NOR HAVE THEY PROVEN THE MACHINE THAT USED TO COUNT USAGE WAS NOT MALFUNCTIONING. SHE WANTS THE PUC TO MAKE PHILADELPHIA GAS WORKS BE ACCOUNTABLE FOR THEIR ERA AND CANCEL ALL BACK PAYMENTS ($651.89) FOR HER GAS BILL. |
| C-20016457 | Closed | 11/15/2001 | COMPLAINANT STATES THE THEY ARE A RESTURANT AND ARE OPEN FOR 24 HRS A DAY. THE STATE PGW FROM 7/11/96 TO 7/28/99 ON DID ESTIMATES ON THEIR GAS.HE STATES AFTER ALL THESE ESTIMATED CHARGES FOR 3 YEARS THEY SENT THEM A BILL BALANCE DUE OF $19,305.01. HE STATES WHY DID THE GAS COMPANY WAIT FOR 3 YEARS TO BILL HIM THIS LARGE DIFFERENCE? HE STATES THE COMPANY HAS FAILED TO SHOW ANY CREDIABLE EVIDENCE TO SUPPORT OF THE BILLING. |
| C-20028855 | Closed | 11/7/2002 | COMPLAINANT STATES PGW REMOVED TOILET TANK IN BASEMENT WHEN REPLACING SEC- TIONS OF GAS LINE. PGW SAID THEY WOULD REPLACE IT AND HAVE NOT DONE SO. HE WANTS PUC TO HAVE PGW RESTORE TOILET TO WORKING CONDITION. |
| C-20030323 | Closed | 5/30/2003 | COMPLAINANT STATES THE PHILA GAS BILLED A CHARGE OF $4000.00 AND COMPLAINANT STATES ONLY LIVED THERE FOR 3 MONTHS. COMPLAINANT STATES SHE REQUESTED THE GAS BE TURNED OFF WHEN SHE MOVED AND THEY DID NOT TILL ALMOST A YEAR AGO. COMPLAINANT STATES WHEN SHE LIVED THERE SHE WAS 17 AND IS NOW 25. |
| Z-01289036 | Closed | 5/12/2003 | COMPLAINANT STATES SHE DID NOT RECEIVE A BILL FOR ALMOST THREE YEARS AND THEN RECEIVED A BILL FOR $5,000.00. SHE CAN NOT AFFORD WHAT THEY WANT. SHE WANTS TO BE PUT ON A BUDGET. |
| Z-01745609 | Closed | 3/29/2005 | COMPLAINANT STATES THAT BECAUSE OF FILING FOR BANKRUPTCY, SHE CANNOT AFFORD TO PAY THE REQUIRED AMOUNT EACH MONTH. THE COMPLAINANT WANTS THE PUC TO KEEP THE GAS ON IN THE RESIDENCE, ARRANGE A PAYMENT AGREEMENT OF NO MORE THAN 400 PER MONTH, AND SEND A CORRECTED STATEMENT FOR THE MONTH OF MARCH. |
| Z-01777100 | Closed | 6/6/2005 | COMPLAINANT STATES RECEIVED A NOTICE THAT HER UTILITY SERVICE IS BEING TERMI- NATED. SHE WOULD ALSO LIKE A PAYMENT AGREEMENT. |
| C-00015463 | Closed | 5/21/2001 | COMPLAINANT STATES THAT HE HAS RECEIVED BILLS FOR GAS THAT HE DID NOT USE. PGW INFORMED HIM THAT HIS METER WAS OVER 30 YEARS OLD, AND THEY REPLACED IT BUT NEVER CREDITED HIS BILL FOR THE EXCESS. HE WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR $324.16 AND BASE HIS BILL FOR THAT MONTH ON USAGE OF LESS THAN 20 CCF. HE ALSO STATES THAT HE NEEDS A HEARING SCHEDULED FOR A MONDAY MORNING OR EARLY AFTERNOON DUE TO HIS WORK SCHEDULE. |
Showing results 2251 - 2275 of 7484
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
