Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-2025-3054129 | Closed | 3/21/2025 | Complainant states that utility is charging them for service usage prior to their move in date at the property. Consumer would like all charges removed from their bill calculated prior to their move-in date in Dec. 2024. |
| C-2025-3054833 | Closed | 4/28/2025 | Complainant states that utility is charging them for a tenant bill balance. Consumer would like the tenant held responsible for their balance and charges removed from their bill. |
| F-2025-3055179 | Closed | 5/8/2025 | Complainant states that utility is charging incorrectly for services. Consumer would like charged for actual service used and not estimated usage. |
| F-2025-3055778 | Closed | 6/16/2025 | Complainant states that utility is charging incorrectly and would like them to apply their credit payments. |
| F-2017-2582840 | Closed | 12/27/2016 | Complainant states that utility is charging for gas that meter did not register. |
| F-2015-2492414 | Closed | 7/1/2015 | Complainant states that utility is charging $800 make-up bill to correct faulty meter. |
| C-2025-3055586 | Closed | 6/5/2025 | Complainant states that utility hired contractor to do repair work on their street and was not completed properly. Consumer would like their sidewalk fixed and proper drainage. |
| C-2025-3056894 | Closed | 8/15/2025 | Complainant states that utility has shut-off services and would like a payment agreement, and restored gas services. |
| F-2023-3043036 | Closed | 8/30/2023 | Complainant states that utility has shut off or is threatening to shut off service. |
| C-2023-3042224 | Closed | 7/28/2023 | Complainant states that utility has shut off or is threatening to shut off service. |
| C-2015-2477335 | Closed | 4/10/2015 | Complainant states that utility has incorrectly diagnose gas service. |
| F-2015-2492388 | Closed | 6/29/2015 | Complainant states that utility did not contact her doctor's office as promised regarding medical exception. |
| F-2015-2521301 | Closed | 12/30/2015 | Complainant states that utility delay in resolving meter discrpancy resulting in excessive bill. |
| C-2026-3059808 | Active | 1/7/2026 | Complainant states that utility damaged property and would like repairs completed at cost of utility as soon as possible. |
| C-2025-3054457 | Closed | 3/31/2025 | Complainant states that utility charged them incorrectly for multiple months and was unable to produce bills. Consumer would like an adjustment. |
| F-2025-3053542 | Closed | 2/19/2025 | Complainant states that utility charged them for services utilized by a tenant and there is not a meter at the location to appropriately charge for services. Consumer would like a review of their account and deduction for services not rendered. |
| F-2025-3056032 | Closed | 6/26/2025 | Complainant states that utility charged them a large sum on the bill for their billing mistake over a two-year period. Consumer would like an affordable payment agreement due to the company billing error. |
| C-2017-2586808 | Closed | 1/28/2017 | Complainant states that utility billed landlord and did not send notice. |
| C-2019-3009391 | Closed | 4/18/2019 | Complainant states that utility accusation of theft is untrue. |
| C-20027482 | Closed | 4/18/2002 | COMPLAINANT STATES THAT UNDER A PAYMENT AGREEMENT HE IS TO PAY $1021 BY APRIL 21 AND $300 A MONTH, WHICH HE IS NOT ABLE TO DO. HE IS ASKING FOR A LOWER PAYMENT, STARTING WITH $150 A MONTH. |
| C-20055179 | Closed | 9/2/2005 | COMPLAINANT STATES THAT TO DATE, THE COMPANY HAS FAILED TO GIVE HER THE READ- INGS SHE REQUESTED FOR THE 2 METERS THAT WERE IN HER HOME. HER HEATING SYSTEM WAS LESS THAN 7 YEARS OLD AND SHOULD NOT USE THE AMOUNT OF GAS SHE IS BEING BILLED FOR. SHE WOULD LIKE THE COMPANY TO PROVIDE HER WITH THE READINGS AND DATE OF THE READINGS THAT THEY HAVE FOR THE METER INSIDE HER HOME AND THE READ INGS FOR THE OUTSIDE METER. SHE ALSO WOULD LIKE HER BILL ADJUSTED AND THE LAST READINGS MADE WHEN THE NEW DEVICE WAS INSTALLED. |
| C-20039189 | Closed | 1/13/2003 | COMPLAINANT STATES THAT THREE MONTHS AFTER HE CLOSED HIS ACCOUNT, PGW CLAIMED HE OWED THEM $3,000 FOR BACK BILLS BECAUSE THEY HAD MADE A MISTAKE ON HIS BILLS. HE DOES NOT THINK HE SHOULD BE RESPONSIBLE FOR THIS. |
| C-2022-3032358 | Closed | 5/5/2022 | Complainant states that they would like to set up a payment arrangement. |
| F-2022-3032412 | Closed | 4/11/2022 | Complainant states that they would like to set up a payment arrangement that they can afford. |
| F-2022-3032686 | Closed | 5/19/2022 | Complainant states that they would like to set up a payment arrangement and that there are incorrect charges on their bill |
Showing results 3251 - 3275 of 7448
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
