Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01103123 | Closed | 5/28/2002 | COMPLAINANT STATES THAT SHE IS BEING BILLED FOR OVER $2,000 FOR GAS AT HER OLD RESIDENCE, WHERE SHE HAD A FIRE AND THOUGHT THE GAS WAS SHUT OFF. SHE DOES NOT THINK SHE IS RESPONSIBLE FOR THIS BILL. |
| C-00015335 | Closed | 4/25/2001 | COMPLAINANT STATES THAT SHE IS BEING BILLED FOR A $4000.00 BALANCE DUE TO LOW ESTIMATES FOR A PERIOD OF 7 YEARS FROM 6/93 TO 4/28/01. SHE IS NOT SURE THAT THE BALANCE DUE IS ACCURATE, AND HAS NOT SEEN ANY EVIDENCE TO SUPPORT THIS. SHE ALSO STATES THAT SHE NOT SEEN ONE ACTUAL METER READING TAKE PLACE DURING THIS TIME, AS REQUIRED BY LAW. SHE WANTS THE PUC TO FIND THAT PGW MAY NOT USE A 7 YEAR BILLING TIME FRAME, AND SHE WOULD LIKE THE PUC TO FINE PGW FOR NEGLECTING TO TAKE ONE ACTUAL METER READING PER YEAR. |
| C-20054915 | Closed | 6/20/2005 | COMPLAINANT STATES THAT SHE IS A SENIOR CITIZEN THAT ONLY GETS $274.00 A MONTH SOCIAL SECURITY. SHE WANTS THE COMPANY TO STOP THE SHUT OFF BECAUSE AS OF JULY 1, 2005 SHE WILL BE ELIGABLE FOR $500.00 FROM UTILITY EMERGENCY. |
| C-2018-2646217 | Closed | 2/1/2018 | Complainant states that she is a participant in utilities Landloard Cooperation Program and that she received a message stating that she has been terminated from the program in spite of her trying to contact the utility regarding reverting service to her account |
| F-2022-3030801 | Closed | 1/31/2022 | Complainant states that she has some other issues with the respondent. |
| F-2011-2258452 | Closed | 8/18/2011 | Complainant states that she has seen her bill increase and would like to find a way to have the bill be more affordable. |
| F-00949979 | Closed | 2/22/2002 | COMPLAINANT STATES THAT SHE HAS QUESTIONS ON THE BILLING OF PGW THAT SHE WANTS ANSWERED BEFORE SHE COMES TO A BILLING ARRANGEMENT. |
| C-2012-2335268 | Closed | 11/9/2012 | Complainant states that she has overpaid PGW and would like a refund. |
| C-2020-3015762 | Closed | 1/10/2020 | Complainant states that she has outstanding credit and wants to be reimbursed. |
| F-01196886 | Closed | 11/12/2002 | COMPLAINANT STATES THAT SHE HAS OUTSTANDING BILLS, INCLUDING FOR GAS, FOR THE RESIDENCE IN WHICH SHE IS STAYING. |
| Z-00871874 | Closed | 5/29/2001 | COMPLAINANT STATES THAT SHE HAS NOTICED MISTAKES IN THE ESTIMATIONS OF HER BILLS. SHE WANTS TO GET COPIES OF HER BILLS FOR THE LAST 3 YEARS TO PROVE THAT THERE IS A PROBLEM. SHE WANTS THE PUC TO SET A HEARING SO THAT SHE CAN PROVE THIS. SHE ALSO WANTS THE PUC TO CORRECT THE MISTAKES ON HER BILL AND PENALIZE PGW. |
| C-20027683 | Closed | 5/20/2002 | COMPLAINANT STATES THAT SHE HAS NOT RECEIVED A BILL FOR SEVERAL MONTHS AND HAS TO KEEP CALLING TO GET THE BALANCE. SHE WANTS THE PROBLEM TO BE COR- RECTED. |
| F-02071410 | Closed | 12/22/2006 | COMPLAINANT STATES THAT SHE HAS NO GAS AND THE COMPANY IS TRYING TO MAKE HER PAY SOMEONE ELSES BILL. COMPLAINANT STATES IF SHE CAN GET THE GAS IN HER NAME THEN SHE WOULD HAVE NO PROBLEM PAYING THE BILL. |
| F-2024-3051948 | Closed | 10/21/2024 | Complainant states that she has incorrect charges on her bill. |
| F-2012-2308364 | Closed | 5/31/2012 | Complainant states that she has incorrect charges on her bill. |
| Z-01108991 | Closed | 6/14/2002 | COMPLAINANT STATES THAT SHE HAS COMPLAINED FOR OVER FIVE YEARS AND THE OLD METER WAS FINALLY REMOVED. SHE WANTS CREDIT FOR THE OVERCHARGES, |
| Z-01793974 | Closed | 5/25/2005 | COMPLAINANT STATES THAT SHE HAS BEEN TAKEN OFF THE CRP PROGRAM AND HAS BEEN MADE RESPONSIBLE FOR PAST AMOUNTS THAT SHE IS UNABLE TO PAY. SHE WOULD LIKE THE PUC TO RESCHEDULE PAYMENT OF THE PAST DEBT AND ELMINATE THE SUBSIDY RESTITUTION. |
| C-20027301 | Closed | 3/25/2002 | COMPLAINANT STATES THAT SHE HAS BEEN OVERCHARGED FOR GAS. SHE WANTS THEIR CHARGES INVESTIGATED AND TO WORK OUT A PAYMENT AGREEMENT. |
| Z-00993240 | Closed | 2/19/2002 | COMPLAINANT STATES THAT SHE HAS BEEN OVERCHARGED FOR 27 YEARS, FOR A BUSINESS SHE NEVER HAD, AND SHE WOULD LIKE TO BE REIMBURSED AND TO GET A SENIOR CITIZEN DISCOUNT. |
| F-2012-2294256 | Closed | 3/14/2012 | Complainant states that she has been overcharged all summer long and also her last bill. |
| Z-00851736 | Closed | 3/5/2002 | COMPLAINANT STATES THAT SHE HAS BEEN OVERBILLED AND WANTS IT TO BE INVESTI- GATED. |
| C-00015387 | Closed | 5/4/2001 | COMPLAINANT STATES THAT SHE HAS BEEN ON THE CRP PROGRAM SINCE 1994. SHE WAS TOLD AT THE TIME THAT IF SHE KEPT UP HER PAYMENTS FOR 5 YRS, SHE WOULD BE ELIGIBLE FOR THE FORGIVENESS PROGRAM. IN 1999 SHE APPLIED FOR THE FORGIVE- NESS PROGRAM, BUT HER APPLICATION WAS REJECTED DUE TO A NEW RULE. SHE STATES THAT PGW IS NOT PROVIDING THE LEVEL OF SERVICE THAT THEY ARE BOUND TO. SHE WANTS THE PUC FORCE PGW TO PROVIDE THE LEVEL OF SERVICE REQUIRED, AND TO HONOR THE FORGIVENESS PROGRAM THAT WAS IN EFFECT IN 1994. |
| C-2018-2642711 | Closed | 1/12/2018 | Complainant states that she has been laid off and can not afford payment each month. Complainant has indicated that their is a shut off notice on the account. Complainant would like a payment agreement. |
| F-00875836 | Closed | 8/27/2001 | COMPLAINANT STATES THAT SHE HAS BEEN CHARGED AN EXORBITANT USAGE AMOUNT. SHE DISAGREES WITH PGW'S AMOUNT, AND THINKS THAT SHE MIGHT HAVE A FOREIGN LOAD PROBLEM. SHE STATES THAT SHE IS FRUGAL WITH HER USAGE, AND THAT THEY CHARGE HER THE SAME AMOUNT AS THEY CHARGE HOMEOWNERS WHO HEAT THE WHOLE HOUSE. SHE STATES THAT IT IS UNFAIR OF PGW TO ESTIMATE BILLS, AND SHE WANTS THEM TO CAL- CULATE WHAT SHE USED BASED ON WHAT THEY RECORD FROM THE NEW METERS ON THE STREET BEFORE PRICES SOARED. SHE WANTS THE PUC TO REVIEW HER BILLING RECORDS AND MAKE PGW ADJUST HER BILL. |
| F-2011-2239563 | Closed | 4/25/2011 | Complainant states that she has been being charged that wrong amount on her bills. |
Showing results 4026 - 4050 of 7493
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