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Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-20055037 Closed 7/27/2005 COMPLAINANT STATES THAT PGW IS TRYING TO CHARGE HIM FOR GAS THAT A FORMER TENNANT IS RESPONSIBLE FOR. COMPLAINANT WANTS THE PUC TO INSURE HIM THAT HE IS ONLY PAYING FOR THE GAS HE HAS USED.
C-2010-2192730 Closed 8/9/2010 Complainant states that PGW is stating that her service was shut off in May 2010 in which it wasn't and would like the situation disputed.
C-2011-2271097 Closed 10/24/2011 Complainant states that PGW is saying that he owes money from his gas bill from when he never owned the house.
F-00831881 Closed 8/13/2001 COMPLAINANT STATES THAT PGW IS REBILLING HIM FOR SERVICES HE PAID FOR LAST YEAR. HE STATES THAT HE WAS GIVEN A LOW ESTIMATE BECAUSE PGW DID NOT READ HIS METER. HE WANTS TO KNOW WHY HE HAS TO PAY FOR PGW'S ERROR. HE WANTS THE PUC TO INVESTIGATE WHY PGW DID NOT READ HIS METER, WHY THIS ERROR WENT UNDE- TECTED FOR 7 MONTHS, WHY HE WAS BEING SENT ESTIMATED BILLS, AND WHY PGW DID NOT INFORM HIM OF THIS ERROR BEFORE BILLING HIM. HE WANTS THE PUC TO MAKE PGW IMPLEMENT POLICIES TO STOP THESE BILLING ERRORS.
C-2011-2241810 Closed 5/9/2011 Complainant states that PGW is putting a lien on her house bc of non-payment for a gas bill that is not the customers bill.
C-20015847 Closed 7/9/2001 COMPLAINANT STATES THAT PGW IS NOT PROVIDING HER WITH INFORMATION REGARDING HER ACCOUNT. SHE STATES THAT SHE RECEIVES BILLS, BUT IS UNABLE TO GET A CLEAR EXPLANATION OF THE CHARGES. SHE STATES THAT PGW ADDED MORE MONEY TO HER BALANCE JUST AS SHE WAS ABOUT TO PAY IT OFF, CLAIMING THAT IT WAS IN A "FROZEN" STATUS. THIS DOESN'T MAKE SENSE TO HER, BECAUSE HER ACCOUNT WAS ACTIVE AT THE TIME. SHE WANTS THE PUC TO INVESTIGATE WHY PGW IS CHARGING HER THESE EXTRA AMOUNTS, AND SHE WANTS THE PUC TO MAKE SURE THAT THEIR ACTIONS ARE CORRECT.
Z-00918339 Closed 6/20/2001 COMPLAINANT STATES THAT PGW IS HOLDING HER ACCOUNTABLE FOR ANOTHER PERSON'S GAS BILL THAT WAS INCURRED WHEN THEY WERE LIVING TOGETHER. SHE STATES THAT SHE HAD THE ACCOUNT SWITCHED TO HER NAME, AND PGW WANTS HER TO PAY THE WHOLE BILL. SHE WANTS THE PUC TO MAKE PGW BILL HER FOR HALF OF THE CHARGES.
F-01143164 Closed 8/8/2002 COMPLAINANT STATES THAT PGW IS CLAIMING SHE OWES $3,700 FOR ADJUSTMENT ON ESTIMATED BILLS GOING BACK TO 1994. SHE BELIEVES THEY CANNOT PROVE THE ACCURACY AND DISPUTES THE AMOUNT. SHE WANTS HER BILL TO BE CLEARED AS OF MAY 2000 WHEN THE NEW METER WAS INSTALLED AND THE $750 IN COUNSEL FEES REIM- BURSED.
F-01478779 Closed 1/5/2004 COMPLAINANT STATES THAT PGW IS CLAIMING HE OWES $2700 BECAUSE THEIR ESTIMATED READINGS WERE TOO LOW. HE ALSO BELIEVES THAT THE METER WAS FAULTY BEFORE IT WAS REPLACED ON MAY 13, 2003. HE WANTS THEIR ESTIMATED READING TO BE ACCEP- TED AS HIS TOTAL LIABILITY FOR PROPERTY AT 5131 PINE ST, PHILADELPHIA.
F-2012-2285265 Closed 1/25/2012 Complainant states that PGW is charging the complainant 4 years of make-up due to a faulty meter.
F-01265444 Closed 10/21/2003 COMPLAINANT STATES THAT PGW IS CHARGING HIM $1,000 FOR ONE YEAR. HE WANTS THIS TO BE CORRECTED.
C-20043276 Closed 7/2/2004 COMPLAINANT STATES THAT PGW IS CHARGING HER FOR GAS USAGE PUT UNDER HER NAME FROM A DIFFERENT ADDRESS THAT SHE NEVER USED.COMPLAINANT WANTS THE PUC TO STOP PGW FROM CHARGING THIS AMOUNT AND UPDATE HER ACCOUNT TO HER CURRENT BILL TOTAL.
C-20043338 Closed 7/12/2004 COMPLAINANT STATES THAT PGW IS CHARGING CUSTOMERS A HIGH SURCHARGE BECAUSE OF UNPAYING CUSTOMERS. COMPLAINANT WANTS THE PUC TO INVESTIGATE THE MATTER.
C-20043339 Closed 7/8/2004 COMPLAINANT STATES THAT PGW IS CHARGING A SURCHARGE TO PAYING CUSTOMERS TO MAKE UP FOR THE UNPAYING CUSTOMERS. THE COMPLAINANT WANTS THE PUC TO DENY THE REQEST FOR THIS SURCHARGE AND CREATE BETTER WAYS FOR COLLECTING OVERDUE BILLS
F-01592896 Closed 2/14/2005 COMPLAINANT STATES THAT PGW IS ADDING A BALANCE FROM THE PREVIOUS OCCUPANT ON HIS BILL. HE DID NOT HAVE SERVICE IN HIS NAME UNTIL DECEMBER OF 2003. HE WANTS IT TO BE INVESTIGATED AND CORRECTED.
F-00822063 Closed 5/22/2001 COMPLAINANT STATES THAT PGW INFORMED HIM THAT THEY WOULD INSTALL AN ELECTRIC GAS METER IN HIS HOME. THIS ONLY HAPPENED AFTER SOME TIME, AND ALTHUGH HE THOUGHT THAT THE ESTIMATED BILLING WOULD STOP AFTER THIS, IT CONTINUED FOR 3-4 MONTHS. WHEN HE ASKED WHY THIS WAS STILL HAPPENING, THEY INFORMED HIM THAT THERE WERE NOT ENOUGH METERS IN HIS AREA FOR THEM TO READ HIS METER. THEY THEN INSTALLED A NEW METER, AS THE OTHER ONE WAS DEFECTIVE, BUT STILL ESTIMATED HIS BILLS. HE WANTS THE PUC TO MAKE PGW BASE HIS BILLS ON ACTUAL METER READINGS.
C-20016109 Closed 9/4/2001 COMPLAINANT STATES THAT PGW HAS REFUSED TO SUPPLY GAS TO RESIDENTS AT 1522 WALNUT ST. THEY STATE THAT HE DIDN'T HAVE THE PROPER PAPERS TO SHOW THAT HE DIDN'T LIVE THERE. HE STATES THAT HE RENTED THE PROPERTY TO MR CHARLES WALKER. HE WANTS THE PUC TO HELP HIM OBTAIN GAS SERVICE, AND INVESTIGATE WHY PGW REFUSES TO SUPPLY GAS TO HIS TENANT.
C-20016359 Closed 10/29/2001 COMPLAINANT STATES THAT PGW HAS OVERCHARGED HER. ALSO SHE STATES HER GAS WAS CUT OFF WHILE IT WAS UNDER INVESTIGATION. SHE WANTS PGW TO TURN THE GAS BACK ON SINCE SHE FEELS THAT SHE COULD NOT OWE THEM $3000.00 SINCE HER GAS HAS BEEN TURNED OFF AND SHE HAS BEEN PAYING THE BILLS AFTER THE TURN OFF.
C-20016030 Closed 8/16/2001 COMPLAINANT STATES THAT PGW HAS OVERCHARGED HER SINCE AUGUST 2000. SHE IS STILL RECEIVING BILLS FOR HER PREVIOUS ADDRESSES, AND IS UPSET ABOUT THIS. SHE WANTS THE PUC TO HELP HER FIGURE OUT WHAT SHE ACTUALLY OWES, AND MAKE PGW CREDIT HER ACCOUNT ACCORDINGLY.
F-00974684 Closed 9/4/2001 COMPLAINANT STATES THAT PGW HAS OVERBILLED HIM. HE WANTS THE PUC TO INVESTI- GATE HIS COMPLAINT.
F-01055197 Closed 3/19/2003 COMPLAINANT STATES THAT PGW HAS NOT PROVIDED HIM WITH INFORMATION ON THE ACTUAL COST OF GAS THAT WAS USED. HE WANTS THIS INFORMATION TO DETERMINE IF THE BILL OF $3201.12 IS ACCURATE.
C-20031649 Closed 10/27/2003 COMPLAINANT STATES THAT PGW HAS NOT COOPERATED IN REASSESSING HER PAYMENT PLAN ALTHOUGH SHE HAS HEALTH PROBLEMS. SHE WANTS THE PUC TO INTERVENE.
C-20043326 Closed 6/30/2004 COMPLAINANT STATES THAT PGW HAS NOT ACCEPTED HIS PARTIAL ASSIGNMENT FOR FULL DISCHARGE OF THE DEBT. WOULD LIKE PGW TO SHOW THAT THEY ARE ABOVE THE LAW OR ELSE DISCHARGE THE PARTIAL ASSIGNMENT
C-20043256 Closed 6/28/2004 COMPLAINANT STATES THAT PGW HAS BILLED HIM FOR SERVICES THAT DID NOT BELONG TO HIM. COMPLAINANT WANTS THE PUC TO FIND PGW GUILTY FOR VIOLATIONS OF MANY CODES.
C-20015954 Closed 8/1/2001 COMPLAINANT STATES THAT PGW HAS BEEN BILLING HER FOR 2 ADDRESSES SINCE 9/1996. SHE STATES THAT SHE HAD APPLIED TO HAVE THE GAS TURNED OFF AT THE OLD ADDRESS AND TURNED ON AT THE NEW ADDRESS, BUT PGW NEVER TURNED THE OLD GAS OFF. SHE STATES THAT PGW IS INSISTING THAT SHE PAY FOR BOTH ADDRESSES. SHE WANTS THE PUC TO MAKE PGW CREDIT HER ACCOUNT FOR THE YEARS OF OVERPAYMENTS, AND FORMALLY APOLOGIZE TO HER.

Showing results 4151 - 4175 of 7448

 

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