Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01014376 | Closed | 6/17/2002 | COMPLAINANT STATES THAT PGW CHANGED HIS ACCOUNT NUMBER WHEN THEY CHANGED HIS METER WITHOUT NOTIFYING HIM AND ALL HIS PAYMENTS WERE SUPPOSEDLY CREDITED TO THE WRONG ACCOUNT. HE HAS NOT BEEN ABLE TO RESOLVE THIS WITH THE COMPANY. |
| Z-01620040 | Closed | 5/16/2005 | COMPLAINANT STATES THAT PGW CHANGED ALL THE METERS ON THEIR BLOCK AND WHEN THEY DID THEY SENT HER A BILL FOR $2000.00. SHE STATES SHE NOTIFIED THE COM- PANY ABOUT THE BILL AND THEY STATED THEY WERE DOING ESTIMATED BILLS FOR THE LAST 4 YEARS BECAUSE THEY DID NOT HAVE STAFF TO GO TO THE HOMES TO READ THEM AND THIS WAS THE DIFFERENCE FROM THE ESTIMATED BILLS. COMPLAINANT FEELS THE PHILA GAS WORKS SHOULD HAVE TO BEAR THIS COST BECAUSE IT WAS NOT HER FAULT THAT THEY DID NOT READ THE METER FOR 4 YEARS. |
| Z-01810348 | Closed | 3/28/2005 | COMPLAINANT STATES THAT PGW CASHED THE CHECK FOR HER AUGUST BILL BUT NEVER CREDITED HER ACCOUNT WITH THE CHECK AMOUNT.COMPLAINANT WANTS THE PUC TO HAVE PGW CREDIT HER ACCOUNT WITH THE CHECK FROM LAST AUGUST. |
| C-2010-2197891 | Closed | 9/2/2010 | Complainant states that PGW came out to her house to secure a widening hole due to the pipe - they did not completely seal it and Gila would like for PGW to come back out to complete the job. |
| C-2011-2245434 | Closed | 5/24/2011 | Complainant states that PGW blindsided her a shut off notice from a tenant and said if the tenant did not pay a lien would be place on her property. |
| C-20027030 | Closed | 2/28/2002 | COMPLAINANT STATES THAT PGW BILLS FOR COMMODITY FEES, USAGE FEES AND SERVICE FEES. HE WANTS TO SEE EXEMPTIONS OR A SLIDING SCALE BASED ON INCOME. |
| F-01008205 | Closed | 6/28/2002 | COMPLAINANT STATES THAT PGW BILLED THEM FOR OVER $3,000 AFTER FAILING TO READ THEIR METER, EVEN WHEN REQUESTED. THEY HAVE NOT GOTTEN ANY RESPONSE FROM THE COMPANY WHEN THEY TRY TO CONTACT THEM. HE ASKS FOR THE BALANCE OF $2,412.29 TO BE DROPPED OR PAYMENTS BE ARRANGED AND THAT THE METER BE READ MONTHLY. |
| F-01091577 | Closed | 7/29/2002 | COMPLAINANT STATES THAT PGW BILLED HER FOR TWO YEARS OF CHARGES BECAUSE OF A FAULTY METER. SHE FEELS SHE SHOULD NOT BE HELD RESPONSIBLE FOR THESE CHARGES |
| C-2011-2254323 | Closed | 7/21/2011 | Complainant states that PGW added unpaid tenants bills to complainants bill. |
| Z-01735227 | Closed | 5/9/2005 | COMPLAINANT STATES THAT PGW ADDED ON THE BILL FROM HIS PREVIOUS PLACE OF RE- SIDENCE AND THAT MADE HIS BILL VERY LARGE. HE STATED HE ASK THE COMPANY TO PUT HIM ON PAYMENTS AND THE MADE THEM $250.00 A MONTH. HE STATED HE COULD NOT AFFORD THAT AMOUNT AND ASK THEM TO HELP HIM WITH A SMALLER AMOUNT AND THEY THEN INCREASED THE AMOUNT TO $450.00. HE STATES IF HE COULD NOT MAKE $250.00 HOW ARE THEY EXPECTING HIM TO BE ABLE TO PAY $450.00. |
| C-20027332 | Closed | 3/28/2002 | COMPLAINANT STATES THAT PGW ADDED HIS TENANTS BILL TO HIS NAME AND HE WANTS THEM TO BE REMOVED. |
| C-20029083 | Closed | 12/16/2002 | COMPLAINANT STATES THAT PGW ACCIDENTALLY MADE READINGS ON AN OLD METER INSTEAD OF THEIR NEW ONE. COMPLAINANT WANTS ALL RECORDS AND BILLING ACCOUNTS AND ANY INTEREST OR LATE FEES TO BE WAIVED. ON ANOTHER PROPERTY, THEY RECEIVED A LARGE BILL DUE TO UNDERESTIMATED READINGS. |
| Z-01724392 | Closed | 9/9/2004 | COMPLAINANT STATES THAT PERSONAL CRISIS HAS RESULTED IN FINANCIAL PROBLEMS. SHE ASKS FOR A REASONABLE PAYMENT BECAUSE SHE CANNOT AFFORD TO PAY $1,000. |
| C-2011-2270392 | Closed | 10/20/2011 | Complainant states that people are stealing gas from her service. |
| F-2015-2474021 | Closed | 3/25/2015 | Complainant states that payment plan required exceeds the availability of funds to pay. |
| F-2012-2283017 | Closed | 1/6/2012 | Complainant states that payment history does not warrant security deposit charges. Complainant states that excessive budget charges prevented the ability to clear 2011 charges. Complainant states that PGW turned off gas due to hazard and the landlord would not allow car access to read meter. Complainant wants PGW to review the comparitive usage 2010-present, review complanant's payment history 2008- Present and dismiss penalties, especially budget fees after 5/11. |
| C-20031041 | Closed | 8/21/2003 | COMPLAINANT STATES THAT OVERDUE CHARGES FROM DECEMBER 2000 WAS ADDED TO HER BILL. SHE WANTS THE DUE DATE OF HER BILL TO BE CHANGED AND THE BILL TO BE REDUCED. |
| C-20028344 | Closed | 8/16/2002 | COMPLAINANT STATES THAT OVER THE PAST FOUR YEARS HE HAS BEEN OVERCHARGED FOR GAS. HE BELIEVES IT WAS BECAUSE OF A BAD METER THAT WAS REPLACED. HE WANTS THE AMOUNT OWED REDUCED, ALL LATE CHARGES REMOVED AND BAD CREDIT REPORTING REMOVED. HE WILL PAY CURRENT BILL PLUS $50 EVERY MONTH UNTIL BALANCE IS PAID IN FULL. |
| F-00893936 | Closed | 6/19/2002 | COMPLAINANT STATES THAT OVER TEN YEARS THE METER READINGS AND BILLING WERE INCONSISTENT. THE MONTHLY AVERAGE IS NOW FIVE OR SIX TIMES THE NORMAL SINCE INSTALLATION OF A NEW METER. HE WANTS THE METER TO BE TESTED AND TO CONTINUE TO PAY HIS MONTHLY PAYMENT PLUS $15. |
| C-00015487 | Closed | 5/21/2001 | COMPLAINANT STATES THAT ON 11/2/00, HE SCHEDULED A SERVICE DISCONNECT ORDER WITH PGW. ON 4/26/01, HE RECEIVED A CALL FROM A COLLECTION AGENCY INFORMING HIM THAT HE OWED PGW OVER $2000. HE THEN RETURNED TO THEIR OFFICE TO FIND THAT THE DISCONNECT ORDER HAD BEEN VOIDED. HE SCHEDULED ANOTHER APPT, AND WAS INFORMED THAT PGW COULD NOT FIND THE METER. THE PGW REPRESENTATIVE TOLD HIM THAT A FINAL BILL WOULD BE SENT, WHICH SHOWS THAT HE IS IN ARREARS BY $330.03 HE WANTS THE PUC TO INVESTIGATE THE CHARGES ON HIS BILLS, AND MAKE PGW CREDIT HIS ACCOUNT FOR $330.03. |
| Z-01057982 | Closed | 11/12/2002 | COMPLAINANT STATES THAT NO ONE READ HIS METER FOR YEARS AND HE DOESN'T KNOW IF HIS ESTIMATE IS CORRECT. HE WOULD LIKE IT TO BE CHECKED. |
| C-20028036 | Closed | 6/19/2002 | COMPLAINANT STATES THAT MR. SENKY, A PGW EMPLOYEE, PLACED A LIEN ON HER PROPERTY BECAUSE OF A LARGE GAS BILL AGAINST A TENANT, AND HE REFUSES TO RELEASE THE LIEN. SHE ASKS FOR A WRITTEN APOLOGY, A LETTER TO APEX ABSTRACTS REQUESTING A RELEASE OF FUNDS HELD IN ESCROW AND A $25 ESCROW FEE PLUS 6% INTEREST. |
| F-2015-2472710 | Closed | 3/12/2015 | Complainant states that meter was not functioning properly. |
| C-20054726 | Closed | 4/15/2005 | COMPLAINANT STATES THAT KNOW MATTER HOW MUCH SHE PAYS ON HER BILL ITS SEEMS LIKE IT DOES NOT COME DOWN. SHE IS REQUESTING LOWER PAYMENTS SINCE SHE ONLY HAS HER INCOME. |
| F-2012-2300679 | Closed | 4/23/2012 | Complainant states that it is unfair for her to pay a bill when the meter was not working correctly for over a year. |
Showing results 4201 - 4225 of 7448
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