Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-2019-3007654 | Closed | 1/30/2019 | Complainant states that incorrect charges are on bill and that they would like a payment arrangement. |
| F-2024-3049202 | Closed | 5/13/2024 | Complainant states that incorrect charges are on bill and that they would like a payment agreement. |
| F-2023-3044581 | Closed | 11/3/2023 | Complainant states that incorrect charges are on bill and that there is a reliability, quality, or safety problem. |
| C-2015-2472934 | Closed | 3/16/2015 | Complainant states that incorrect charges are on bill and that there is a reliability, quality, or safety problem. |
| F-2016-2576132 | Closed | 11/10/2016 | Complainant states that incorrect charges are on bill and that there is a reliability, quality, or safety problem. |
| C-2018-3002464 | Closed | 5/19/2018 | Complainant states that incorrect charges are on bill and that there is a reliability, quality, or safety problem. |
| F-2020-3022099 | Closed | 9/21/2020 | Complainant states that incorrect charges are on bill |
| F-2020-3022103 | Closed | 9/21/2020 | Complainant states that incorrect charges are on bill |
| C-20066480 | Closed | 6/14/2006 | COMPLAINANT STATES THAT INCORRECT BILLING BY PHILA GAS WORKS RESULTING IN IMPROPER TERMINATION OF SERVICE AND CHARGES FOR DIG UP & TURN ON. |
| F-02067149 | Closed | 8/28/2006 | COMPLAINANT STATES THAT IN THE FIVE MONTHS THAT SHE HAS RESIDED AT HER RE- SIDENCE SHE HAS BEEN PAYING GAS FROM ONE METER. COMPLAINANT STATES THE COM- PANY IS STATING NOW AND BILLING HER FOR 2 METERS. |
| C-20030315 | Closed | 5/19/2003 | COMPLAINANT STATES THAT IN 2001 THE COMPANY REPLACED HER METER BECAUSE IT WAS LEAKING. HIS NEXT BILL WAS $1000.00. WHEN REQUESTING TO HAVE THE OLD METER CHECKED THEY STATED THEY COULD NOT FIND IT AND SHE HAD TO PAY THE BILL. SHE SHE STATED SHE WANTS THE PUC TO CORRECT THE PROBLEM AND REQUEST THAT PGW COR- RECT THE ACCOUNT. |
| Z-01103598 | Closed | 7/1/2002 | COMPLAINANT STATES THAT IN 1997 THEY GOT A BILL FOR $2,151.90 WHICH THE GAS COMPANY COULD NOT EXPLAIN, AND THEIR PAYMENTS ARE TOO HIGH. THEY WANT THAT AMOUNT REMOVED FROM THE BILL AND A BETTER PAYMENT PLAN. |
| Z-00902562 | Closed | 5/23/2001 | COMPLAINANT STATES THAT IN 10/2000 AFTER A LONG PERIOD OF TIME WHEN PGW DID NOT READ HER METER AND AFTER NUMEROUS ATTEMPTS TO OBTAIN A METER READING, PGW INSTALLED AN AMR METER. IN 11/2000, THEY SENT HER A BILL CONTAINING A BACK BALANCE OF ABOUT $5000.00. SHE STATES THAT SHE DOESN'T OWE THIS MONEY AS SHE HAS ALWAYS PAID HER BILLS COMPLETELY AND ON TIME. SHE WANTS THE PUC TO SUS- PEND PAYMENT OF THE BACK BILL PENDING A DECISION, MAKE PGW ELIMINATE THE CLAIMED ARREARAGE, RULE THAT SHE OWES ONLY THE ONGOING ACTUAL USAGE AS REPOR- TED BY THE AMR, AND DECLARE CONSISTENT WITH THE TARIFF AND OTHER REGULATIONS THAT PGW MAY NOT GO BACK ANY FURTHER THAN A 6 MONTH PERIOD IN DETERMINING WHETHER ANY FINES OR PENALTIES MAY BE APPROPRIATELY PLACED AGAINST PGW FOR FAILURE TO FOLLOW THE TARIFF. LAW, AND ANY REGULATIONS THAT GOVERN THEM. SHE ALSO WANTS THE PUC TO DIRECT PGW TO PROVIDE ALL RELEVANT USAGE FIGURES AND RATE INFORMATION AS WELL AS ANY OTHER INFORMATION NEEDED TO EXPLAIN THE METHOD OF COMPUTATION FOR THE ARREARAGE THAT PGW CLAIMS. |
| Z-01803351 | Closed | 5/9/2005 | COMPLAINANT STATES THAT HIS WIFE LOST HER JOB IN MARCH OF THIS YEAR DUE TO THE COMPANY CLOSING ITS DOORS. HE IS RESPONSIBLE FOR ALL THE BILLS AND HE CAN NOT MAKE THE MONTHLY PAYMENTS THAT THE COMPANY IS REQUESTING. |
| C-20054280 | Closed | 2/14/2005 | COMPLAINANT STATES THAT HIS TENANTS ARE BEHIND IN THEIR BILLS AND HE IS IN BANKRUPTCY. HE BELIEVES THE BILLS ARE INCORRECT AND FAR TO HIGH FOR THE BUILDING. HE WANTS GAS SERVICE TO BE RESTORED BUT CANNOT AFFORD THE $750 DEPOSIT. |
| C-2011-2270992 | Closed | 10/24/2011 | Complainant states that his tenant was behind on his bill and Mr. McGowan told PGW to turn off gas until bill was paid up to date. PGW turned Gas on and off after this was said and now Mr. McGowan is responsable for bill. |
| C-2022-3030519 | Closed | 12/30/2021 | Complainant states that his service is being threatened to get shut off, he would like to set up a payment arrangement and he is also having a reliability, safety or quality problem with the service. |
| F-2011-2245771 | Closed | 6/3/2011 | Complainant states that his service is being terminated. |
| C-2017-2610748 | Closed | 6/9/2017 | Complainant states that his previous landlord put gas service on his name leading to a large bill. |
| F-01233424 | Closed | 11/15/2002 | COMPLAINANT STATES THAT HIS PAYMENTS WERE CREDITED TO SOMEONE ELSE'S ACCOUNT. HE WANTS THIS TO BE CORRECTED AND A PAYMENT PLAN FOR THE DISABLED. |
| C-20042791 | Closed | 4/5/2004 | COMPLAINANT STATES THAT HIS PAYMENT WAS RAISED FROM $160 A MONTH TO $303. HE WANTS A HEARING AND THE COMPANY TO TREAT HIM IN A MORE PROFESSIONAL MANNER. |
| F-01290447 | Closed | 1/8/2004 | COMPLAINANT STATES THAT HIS NAME WAS PUT ON AN ACCOUNT WITHOUT HIS CONSENT OR KNOWLEDGE. WHEN HE TRIED TO OPEN ONE WITH HIS NAME, HE COULD NOT GET PGW TO CLEAR UP THE PROBLEM AND HIS GAS WAS TERMINATED. HE WANTS MORE CONSIDERATION FROM THE COMPANY. |
| C-20015973 | Closed | 8/3/2001 | COMPLAINANT STATES THAT HIS MOTHER DIED IN 11/5/98. HE STATES THAT THE HOUSE WAS VACANT FOR THAT WINTER, THE HEAT WAS NOT ON AND NO COOKING WAS DONE, BUT THE BILLS FOR THIS PERIOD WERE AS HIGH AS THEY WERE WHEN THE HOUSE WAS OCCUP- IED. HE WANTS THE PUC TO MAKE A PGW REP MEET WITH HIM TO DISCUSS THE ACCURA- CY OF THESE BILLS. |
| F-2012-2325086 | Closed | 9/12/2012 | Complainant states that his landlord was using his gas and he should have to pay for something he didnt use. |
| C-20015957 | Closed | 8/1/2001 | COMPLAINANT STATES THAT HIS GAS PRICES HAVE MORE THAN DOUBLED SINCE LAST YEAR. HE STATES THAT HE THINKS THIS IS OUTRAGEOUS SINCE HE HAD A CLOCK THER- MOSTAT PUT IN HIS HOUSE SEVERAL YEARS AGO. HE WANTS THE PUC TO INVESTIGATE THESE METER READINGS, MAKE PGW JUSTIFY WHY DURING A RELATIVELY MILD WINTER, THEY CAN DOUBLE THE COST OF GAS. HE ALSO WANTS THE PUC TO STUDY HIS BILLING AND PAYMENTS FOR THE PAST FEW YEARS TO SEE IF HE HAS BEEN OVERCHARGED. |
Showing results 4351 - 4375 of 7493
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
