Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01844549 | Closed | 5/3/2006 | COMPLAINANT STATES THAT DUE TO THE LENGTH OF TIME PHILA GAS WORKS TOOK TO FIND THE PROBLEM THAT IT SHOULD NOT BE THE BURDEN OF THE THE CUSTOMER TO RE- PAY THE MONEY. |
| F-01628548 | Closed | 5/6/2005 | COMPLAINANT STATES THAT DUE TO PGW'S NEGLIGENCE HE WOULD LIKE TO SEE THE RECENT CHARGES THAT PGW CLAIMS THEY OWE TAKEN OFF THEIR ACCOUNT. |
| C-20015953 | Closed | 8/1/2001 | COMPLAINANT STATES THAT DUE TO PGW'S CUSTOMER SERVICE THAT DOES NOT EXIST, HE WAS UNABLE TO NOTIFY THEM THAT HE WAS CHANGING ADDRESSES AND WANTED THEM TO DISCONTINUE HIS SERVICE AT HIS OLD ADDRESS. AFTER HAVING CALLED THEM MANY TIMES TO NO AVAIL, HE WROTE THEM A LETTER AND DIDN'T RECEIVE A RESPONSE. TO DATE, HE IS STILL BEING BILLED FOR SERVICE AT HIS PREVIOUS ADDRESS. HE WANTS THE PUC TO MAKE PGW FORMALLY APOLOGIZE FOR LYING TO THE PUBLIC, ACKNOWLEDGE THE BAD CUSTOMER SERVICE, AND MAKE THEM HIRE SOME OPERATORS TO ANSWER THEIR PHONES. |
| C-20054246 | Closed | 1/27/2005 | COMPLAINANT STATES THAT DUE TO PGW SHUTTING OFF HIS GAS, HE IS REQUIRED TO PAY A $500 SECURITY FEE AND A $123 RECONNECTION FEE THROUGH NO FAULT OF HIS. HE FEELS THAT HIS GAS SHOULD NOT OF BEEN SHUT OFF. HE WOULD LIKE THE FEES TO BE RESCINDED AND ANY PAYMENT ALREADY MADE TO THESE FEES REIMBURSED TO HIM. |
| Z-01775134 | Closed | 5/31/2005 | COMPLAINANT STATES THAT DUE TO HER NOT RECEIVING A HER BILLS HER BILL THEY SENT HER SHOWED SHE OWED $8872.81. SHE STATES SHE CAN ONLY PAY $150.00 A MONTH AND THEY ARE SENDING HER MONTHLY BILLS OF $600.00. |
| F-2011-2263684 | Closed | 9/16/2011 | Complainant states that due to financial difficulties, Complainant needs a more reasonable monthly payment. |
| C-20065816 | Closed | 1/30/2006 | COMPLAINANT STATES THAT DEC 2005 THE PUC CAME TO A CONCLUSION THAT THE TENANT JOAN MITCHELL WAS NOT RESPONSIBLE FOR ANY OF HER GAS BILL BECAUSE SHE WAS BEING CHARGED FOR MORE THAN SHE WAS USING FOR HER FIRST FLOOR APARTMENT. COMP LAINANT STATES THAT IN A WEEK OR SO HE WILL HAVE ALL FLOORS AT 782 N UNION ST. SEPARATED WITH THEIR OWN PIPES AND METERS. COMPLAINANT STATES AT THAT TIME HE WANTES THE TENANT TO PUT HER GAS IN HER NAME FOR HER APARTMENT. COMPLAINANT ALSO REQUESTS THE PUC SET HIM UP ON A PAYMENT PLAN FOR WHAT HE OWES. |
| C-20054747 | Closed | 5/2/2005 | COMPLAINANT STATES THAT COMPANY RAISED CAP RATE. SHE WANTS A HEARING AND A REASONABLE WORKABLE CRP AGREEMENT. |
| C-2016-2565260 | Closed | 8/29/2016 | Complainant states that company misrepresented payment required to restore service. |
| F-2011-2232073 | Closed | 3/21/2011 | Complainant states that charges were put in her name without correct notification. She would like to PUC to reduce the payment do to PGW. |
| F-01706832 | Closed | 2/15/2005 | COMPLAINANT STATES THAT CHARGES FROM TWO OTHER ADDRESSES WERE TRANSFERRED TO HIS ACCOUNT, AND THE COMPANY PROMISED TO CORRECT THAT BUT NEVER DID. HE WANTS AN INVESTIGATION AND ADJUSTMENT, AND THIS CASE TO BE CROSS-REFERENCE WITH HIS OTHER CASE DOCKETED AS F-01820214. |
| C-20028242 | Closed | 7/29/2002 | COMPLAINANT STATES THAT CERTAIN CHARGES APPEARED TO HAVE BEEN TRANSFERRED FROM ANOTHER ACCOUNT. HE HAS TRIED TO GET DOCUMENTATION OR AN EXPLANATION FROM PGW BUT HAS NOT RECEIVED ANY COOPERATION. HE DOES NOT BELIEVE HE HAS AN OBLIGATION TO PAY THE BALANCE. HE WANTS PUC TO ASSIST IN RESOLVING THIS SITUATION. |
| C-20030461 | Closed | 6/16/2003 | COMPLAINANT STATES THAT BILLS WERE SENT TO THE WRONG ADDRESS AND THE COMPANY TOOK YEARS TO CHANGE THE NAME ON THE ACCOUNT. SHE WANTS THE BILL TO BE CORRECTED AND NOT PENALTY FOR DEFAULT PAYMENT. |
| F-2012-2311717 | Closed | 6/21/2012 | Complainant states that bills have been inconsistent with the residence no matter if it is occupied or empty. Complainant wants to pay only what is owed, have the meter changed and have bills corrected. |
| F-01568464 | Closed | 12/1/2004 | COMPLAINANT STATES THAT BILLS ARE HIGH BECAUSE THE METER KEEPS RUNNING WHEN EVERYTHING IS SHUT OFF. SHE WANTS THE METER TO BE REMOVED AND TESTED, AN ADJUSTMENT ON HER BILL AND A REASONABLE PAYMENT PLAN. |
| C-2012-2298185 | Closed | 3/31/2012 | Complainant states that bill was placed in their name by mistake. Complainant states the bill was put in their name without their knowledge, and they were not notified that the bill was in their name.Complainant wants the bill out of their name and the ex tenant Albert Mcnamee responsible for the bill. |
| F-00835328 | Closed | 8/20/2001 | COMPLAINANT STATES THAT BEFORE HE MOVED IN 6/2000, HE NOTIFIED PGW OF THIS PERSONALLY, CANCELLING HIS SERVICE. HE THEN BEGAN RECEIVING BILLS AT HIS NEW ADDRESS FOR SERVICE AT HIS OLD ADDRESS. THIS HAS BEEN GOING ON FOR OVER 1 YEAR, AND PGW NOW CLAIMS THAT HE OWES THEM $657.51. HE WANTS THE PUC TO FIND OUT WHY THEY NEVER COMPLETED THE CANCELLATION, AND WHY THEY ARE STILL BOTHER- ING HIM. HE ALSO WANTS THE PUC TO MAKE PGW CREDIT HIS ACCOUNT FOR $657.51. |
| Z-01745609 | Closed | 3/29/2005 | COMPLAINANT STATES THAT BECAUSE OF FILING FOR BANKRUPTCY, SHE CANNOT AFFORD TO PAY THE REQUIRED AMOUNT EACH MONTH. THE COMPLAINANT WANTS THE PUC TO KEEP THE GAS ON IN THE RESIDENCE, ARRANGE A PAYMENT AGREEMENT OF NO MORE THAN 400 PER MONTH, AND SEND A CORRECTED STATEMENT FOR THE MONTH OF MARCH. |
| C-20066517 | Closed | 6/26/2006 | COMPLAINANT STATES THAT ARE INCORRECT CHARGES ON HER BILL AND SHE WANTS THEM REMOVED. |
| F-2016-2572843 | Closed | 10/17/2016 | Complainant states that AMR has malfunctioned for 28 years. |
| C-20026782 | Closed | 1/31/2002 | COMPLAINANT STATES THAT ALTHOUGH THEY ONLY USED GAS FOR A HOT WATER HEATER AND NOT FOR HEATING, THEIR BILLS CONTINUED TO CLIMB FROM AROUND $25 A MONTH TO $277 A MONTH AND THE PGW HAS NOT RESOLVED THE PROBLEM. |
| F-01489023 | Closed | 1/8/2004 | COMPLAINANT STATES THAT AFTER THEIR METER WAS REPLACED, THEY WERE BILLED FOR $9,254.50. PRIOR TO THAT, THEY ONLY WERE RECEIVING ESTIMATED BILLS. PGW ADJUSTED THE BILL TO $2,617.89, BUT COMPLAINANT DOES NOT FEEL THAT IS LOWERED ENOUGH. THEY WANT TO PAY CURRENT USAGE PLUS A SMALL AMOUNT TOWARD THAT BILL. |
| C-2017-2621095 | Closed | 8/14/2017 | Complainant states that after installation of gas lines on his property, the utility did not replace the broken curb and cracked sidewalk payment which got damaged during the digging process . |
| F-00995243 | Closed | 2/20/2002 | COMPLAINANT STATES THAT AFTER ESTIMATED READING FOR YEARS, PGW REPLACED THE METER AND SENT A BILL FOR OVER $2,000, ALTHOUGH THE NEW METER SHOWS LESS EACH MONTH THAN BEFORE. |
| C-20028156 | Closed | 7/15/2002 | COMPLAINANT STATES THAT ACCORDING TO PGW THE LAST TIME METER WAS REALLY READ WAS 10/99. IT WAS ACTUALLY CALLED IN BY CUSTOMER. IN MARCH OF 2002, METER WAS REPLACED WITH DRIVEBY METER AND READING WAS DONE. THE BILL REFLECTS USAGE FOR 29 MONTHS. SHE WANTS PGW TO RECALCULATE USING CORRECT RATES, SUB- STANIATE READING FOR MARCH 31, 2002, SET FORTH PAYMENTS MADE BY CUSTOMER FROM DATE OF LAST ACTUAL READING TO 4/1/02 AND SHOW HOW THEY WERE APPLIED. ALSO WANTS PUC TO ORDER PGW NOT TO SHUT OFF GAS SERVICE AND PAY ATTORNEY FEES. |
Showing results 4601 - 4625 of 7448
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