Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01021098 | Closed | 4/19/2002 | COMPLAINANT STATES THAT GAS PRICES ARE TOO HIGH. SHE WANTS EXCESS CHARGES TO BE ELIMINATED AND OFFERS TO PAY MONTHLY CHARGES PLUS $400 A MONTH. |
| C-20027256 | Closed | 3/22/2002 | COMPLAINANT STATES THAT GAS PRICES ARE TOO HIGH BECAUSE PEOPLE AT THE TOP ARE STEALING AND HE WANTS IT STOPPED.--------------------------------------------- COMPLAINT REDOCKETED TO R-00017034C0007. |
| C-20039183 | Closed | 1/6/2003 | COMPLAINANT STATES THAT GAS BILLS HAVE INFLATED A LOT AND HE BELIEVES HE IS BEING OVERCHARGED. HE WANTS IT TO BE INVESTIGATED AND HIS USAGE EVALUATED. |
| C-20043489 | Closed | 8/5/2004 | COMPLAINANT STATES THAT FOR TWELVE MONTHS, PHILADELPHIA GAS WORKS DID NOT AD- JUST HIS BILL AS PROMISED, RESULTING IN LATE CHARGES OF $754.56 AND $72 MORE FROM MAY TO JULY AND ERRONEOUS MONTHLY CHARGES. HE WANTS THE LATE FEES TO BE WAIVED AND THE BILL CORRECTED. |
| F-00927389 | Closed | 3/6/2003 | COMPLAINANT STATES THAT FOR THREE YEARS PGW DID NOT READ THE METER AND THEN SENT HIM AN OUTRAGEOUS BILL. HE FEELS THE COMPANY SHOULD BE RESPONSIBLE FOR THIS. |
| F-00813724 | Closed | 5/21/2001 | COMPLAINANT STATES THAT FOR THE LAST 21 MONTHS, PGW HAS REFUSED TO COMMUNI- CATE WITH HIM REGARDING CONTESTED BILLING CHARGES. HE CANNOT GET THROUGH BY PHONE. HE STATES THAT HE READ HIS OWN METER FOR 4 MONTH LAST YEAR AND CALLED THE READINGS IN TO PGW'S TAPE, BUT THAT NONE OF THESE FIGURES WERE REFLECTED IN HIS BILLS. HE HAS SENT PGW 26 LETTERS WITH NO RESPONSES. THEY HAVE ALSO FAILED TO KEEP THE APPOINTMENTS TO READ HIS METER. HE WANTS THE PUC TO FIND OUT WHY PGW IS IGNORING HIM, AND WANTS TO HAVE HIS BILL ADJUSTED ACCORDINGLY. |
| C-20029082 | Closed | 12/16/2002 | COMPLAINANT STATES THAT FOR SEVERAL MONTHS, HE RECEIVED BILLS FOR $.00, THEN WAS BILLED $900.87 BECAUSE OF A COMPUTER ERROR IN BILLING. HE DOES NOT THINK HE SHOULD BE RESPONSIBLE FOR THEIR ERROR AND ALSO BELIEVES THE JULY AND AUG BILLS ARE TOO HIGH. |
| C-20077865 | Closed | 6/27/2007 | COMPLAINANT STATES THAT FOR NINE MONTHS HE DID NOT GET A BILL AND THEN WHEN HE DID RECEIVE ONE IT WAS A LARGE SUM WITH LATE PAYMENT FEES INCLUDED. HE WANTS THE PUC TO REVIEW THE CHARGES AND IF TO HELP HIM MAKING A PAYMENT PLAN WHICH DOESN'T INCLUDED ANY INTEREST OR PENALTIES. |
| C-20043261 | Closed | 6/24/2004 | COMPLAINANT STATES THAT EVEN THOUGH SHE HAS NOT USED HER GAS IN 4 YEARS, HER BILLS ARE NOT DIMINISHING.COMPLAINANT WANTS THE PUC TO LOOK INTO HER BILL AND DECREASE IT. |
| F-01844549 | Closed | 5/3/2006 | COMPLAINANT STATES THAT DUE TO THE LENGTH OF TIME PHILA GAS WORKS TOOK TO FIND THE PROBLEM THAT IT SHOULD NOT BE THE BURDEN OF THE THE CUSTOMER TO RE- PAY THE MONEY. |
| F-01628548 | Closed | 5/6/2005 | COMPLAINANT STATES THAT DUE TO PGW'S NEGLIGENCE HE WOULD LIKE TO SEE THE RECENT CHARGES THAT PGW CLAIMS THEY OWE TAKEN OFF THEIR ACCOUNT. |
| C-20015953 | Closed | 8/1/2001 | COMPLAINANT STATES THAT DUE TO PGW'S CUSTOMER SERVICE THAT DOES NOT EXIST, HE WAS UNABLE TO NOTIFY THEM THAT HE WAS CHANGING ADDRESSES AND WANTED THEM TO DISCONTINUE HIS SERVICE AT HIS OLD ADDRESS. AFTER HAVING CALLED THEM MANY TIMES TO NO AVAIL, HE WROTE THEM A LETTER AND DIDN'T RECEIVE A RESPONSE. TO DATE, HE IS STILL BEING BILLED FOR SERVICE AT HIS PREVIOUS ADDRESS. HE WANTS THE PUC TO MAKE PGW FORMALLY APOLOGIZE FOR LYING TO THE PUBLIC, ACKNOWLEDGE THE BAD CUSTOMER SERVICE, AND MAKE THEM HIRE SOME OPERATORS TO ANSWER THEIR PHONES. |
| C-20054246 | Closed | 1/27/2005 | COMPLAINANT STATES THAT DUE TO PGW SHUTTING OFF HIS GAS, HE IS REQUIRED TO PAY A $500 SECURITY FEE AND A $123 RECONNECTION FEE THROUGH NO FAULT OF HIS. HE FEELS THAT HIS GAS SHOULD NOT OF BEEN SHUT OFF. HE WOULD LIKE THE FEES TO BE RESCINDED AND ANY PAYMENT ALREADY MADE TO THESE FEES REIMBURSED TO HIM. |
| Z-01775134 | Closed | 5/31/2005 | COMPLAINANT STATES THAT DUE TO HER NOT RECEIVING A HER BILLS HER BILL THEY SENT HER SHOWED SHE OWED $8872.81. SHE STATES SHE CAN ONLY PAY $150.00 A MONTH AND THEY ARE SENDING HER MONTHLY BILLS OF $600.00. |
| F-2011-2263684 | Closed | 9/16/2011 | Complainant states that due to financial difficulties, Complainant needs a more reasonable monthly payment. |
| C-20065816 | Closed | 1/30/2006 | COMPLAINANT STATES THAT DEC 2005 THE PUC CAME TO A CONCLUSION THAT THE TENANT JOAN MITCHELL WAS NOT RESPONSIBLE FOR ANY OF HER GAS BILL BECAUSE SHE WAS BEING CHARGED FOR MORE THAN SHE WAS USING FOR HER FIRST FLOOR APARTMENT. COMP LAINANT STATES THAT IN A WEEK OR SO HE WILL HAVE ALL FLOORS AT 782 N UNION ST. SEPARATED WITH THEIR OWN PIPES AND METERS. COMPLAINANT STATES AT THAT TIME HE WANTES THE TENANT TO PUT HER GAS IN HER NAME FOR HER APARTMENT. COMPLAINANT ALSO REQUESTS THE PUC SET HIM UP ON A PAYMENT PLAN FOR WHAT HE OWES. |
| C-20054747 | Closed | 5/2/2005 | COMPLAINANT STATES THAT COMPANY RAISED CAP RATE. SHE WANTS A HEARING AND A REASONABLE WORKABLE CRP AGREEMENT. |
| C-2016-2565260 | Closed | 8/29/2016 | Complainant states that company misrepresented payment required to restore service. |
| F-2011-2232073 | Closed | 3/21/2011 | Complainant states that charges were put in her name without correct notification. She would like to PUC to reduce the payment do to PGW. |
| F-01706832 | Closed | 2/15/2005 | COMPLAINANT STATES THAT CHARGES FROM TWO OTHER ADDRESSES WERE TRANSFERRED TO HIS ACCOUNT, AND THE COMPANY PROMISED TO CORRECT THAT BUT NEVER DID. HE WANTS AN INVESTIGATION AND ADJUSTMENT, AND THIS CASE TO BE CROSS-REFERENCE WITH HIS OTHER CASE DOCKETED AS F-01820214. |
| C-20028242 | Closed | 7/29/2002 | COMPLAINANT STATES THAT CERTAIN CHARGES APPEARED TO HAVE BEEN TRANSFERRED FROM ANOTHER ACCOUNT. HE HAS TRIED TO GET DOCUMENTATION OR AN EXPLANATION FROM PGW BUT HAS NOT RECEIVED ANY COOPERATION. HE DOES NOT BELIEVE HE HAS AN OBLIGATION TO PAY THE BALANCE. HE WANTS PUC TO ASSIST IN RESOLVING THIS SITUATION. |
| C-20030461 | Closed | 6/16/2003 | COMPLAINANT STATES THAT BILLS WERE SENT TO THE WRONG ADDRESS AND THE COMPANY TOOK YEARS TO CHANGE THE NAME ON THE ACCOUNT. SHE WANTS THE BILL TO BE CORRECTED AND NOT PENALTY FOR DEFAULT PAYMENT. |
| F-2012-2311717 | Closed | 6/21/2012 | Complainant states that bills have been inconsistent with the residence no matter if it is occupied or empty. Complainant wants to pay only what is owed, have the meter changed and have bills corrected. |
| F-01568464 | Closed | 12/1/2004 | COMPLAINANT STATES THAT BILLS ARE HIGH BECAUSE THE METER KEEPS RUNNING WHEN EVERYTHING IS SHUT OFF. SHE WANTS THE METER TO BE REMOVED AND TESTED, AN ADJUSTMENT ON HER BILL AND A REASONABLE PAYMENT PLAN. |
| C-2012-2298185 | Closed | 3/31/2012 | Complainant states that bill was placed in their name by mistake. Complainant states the bill was put in their name without their knowledge, and they were not notified that the bill was in their name.Complainant wants the bill out of their name and the ex tenant Albert Mcnamee responsible for the bill. |
Showing results 4626 - 4650 of 7493
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