Skip to content

Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
Z-01662811 Closed 7/19/2004 COMPLAINANT STATES SHE WAS FIRED AND HER UNEMPLOYMENT WASN'T GOING TO BE COMING ANY TIME SOON, SO SHE CALLED UTILITIES TO GET AN ARRANGEMENT. SHE WANTS TO KNOW WHY THE GAS COMPANY IGNORED HER REQUEST FOR A INCOME CHANGE.
F-01248700 Closed 7/17/2003 COMPLAINANT STATES SHE WAS CHARGED FOR SERVICE SHE DID NOT RECEIVE. SHE WANTS MONEY BACK AND CHARGE ELIMINATED.
Z-01190008 Closed 5/15/2003 COMPLAINANT STATES SHE WAS CHARGED FOR GAS AT 1901 W. VENANGCO WHEN SHE NO LONGER LIVED THERE AND WAS NOT RECEIVING BILLING. SHE WANTS PUC TO INVESTI- GATE WHY SHE WAS BILLED FOR THIS ADDRESS.
F-01356854 Closed 8/28/2003 COMPLAINANT STATES SHE WAS CHARGED FOR FORMER TENANT. SHE WANTS PUC TO DO WHAT THEY MUST TO GET IT CHARGED TO CORRECT PERSON.
C-20043538 Closed 8/16/2004 COMPLAINANT STATES SHE WAS CHARGED A COMMERCIAL RATE INSTEAD OF A RESIDENTIAL RATE. SHE ALSO HAS AN ISSUE WITH THE COMPANY NOT COMING TO SHUT OFF THE SERVICE WHEN SHE REQUESTED THEM TO DO SO. SHE WOULD LIKE TO HAVE ALL THE ISSUES EXPLAINED TO HER.
F-01202375 Closed 9/25/2002 COMPLAINANT STATES SHE WAS CHARGED $814.18 FOR PRIOR USAGE DATING TO 12/98 AND $471.54 FOR A RE-WORKING OF CHARGES BASED ON HIGHER RATES FOR HEATING CUSTOMERS. SHE BELIEVES PGW HAS MISHANDLED THEIR BILLING, READINGS AND INSTALLATION OF EQUIPMENT. SHE WANTS PUC TO TELL PGW TO SUBTRACT ALL PRIOR CHARGES INCLUDING LATE CHARGES. SHE ALSO WANTS PUC TO PROTECT CUSTOMERS BY INSISTING ON CHANGES IN PGW BAD BUSINESS PRACTICES.
C-20031603 Closed 10/22/2003 COMPLAINANT STATES SHE WAS CHARGED $50 AND DOES NOT BELIEVE SHE SHOULD HAVE BEEN CHARGED. SHE WANTS A CREDIT TO HER ACCOUNT AND MORE COURTESY FROM CUS- TOMER SERVICE.
F-2023-3043840 Closed 10/20/2023 Complainant states she was charged $132.00 for days that she was not on the new CRP program.
F-2017-2585974 Closed 1/23/2017 Complainant states she was billed for someone else's past balance.
F-2019-3011779 Closed 7/22/2019 Complainant states she was billed for a time period that she was no longer a resident of the home.
C-00003924 Closed 7/19/2000 COMPLAINANT STATES SHE WAS BILLED FOR A SERVICE THAT SHE DIDN'T REQUEST TO HAVE ON. EITHER THE LANDLORD OR ONE OF THE TENANTS USED HER NAME TO GET THE GAS TURNED ON. SHE LIVED AT 3853 CAMBRIDGE STREET MARCH 1995 TO OCTOBER OF 1995. SHE STATES THE GAS SERVICE WAS ALREADY ON WHEN SHE MOVED INTO THE APARTMENT. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT TO FIND THAT SHE IS CORRECT AND FORCE PHILADELPHIA GAS WORKS TO CLEAR UP THIS DEBUT THAT HAS BEEN PLACED ON HER CREDIT REPORT.
C-20043028 Closed 5/24/2004 COMPLAINANT STATES SHE WAS BILLED BY PGW AFTER SHE SOLD THE PROPERTY IN QUESTION. WOULD LIKE HER BILL CORRECTED AND HER CREDIT HISTORY CLEARED.
C-20078501 Closed 10/18/2007 COMPLAINANT STATES SHE WAS BEING CHARGED FOR GAS AT A PLACE SHE DID NOT LIVE. BILL WAS SUPPOSED TO BE CORRECTED BUT WAS NOT. SHE WANTS TO STRAIGHTEN THIS OUT AND MAKE A PAYMENT ARRANGEMENT
Z-01004003 Closed 1/30/2002 COMPLAINANT STATES SHE WAS ASKED TO RAISE HER MONTHLY PAYMENT AND IT IS TOO MU CH. SHE WANTS TO KEEP HER CRP AGREEMENT AS IT IS.
Z-01401463 Closed 8/29/2003 COMPLAINANT STATES SHE WANTS TO RECEIVE A REFUND FOR OVERBILLING OR FOR A RULING ON THE QUALITY OF SERVICE. SHE WANTS TO TELL PGW THAT SHE WILL PAY HER CURRENT MONTHLY GAS BILL PLUS $15 EACH MONTH.
C-20066568 Closed 7/10/2006 COMPLAINANT STATES SHE WANTS TO OPPOSE THE ILLEGAL & UNAUTHORIZED ENTRY TO A PRIVATE RESIDENCE WITHOUT POLICE OR PARAMEDICS.
Z-01796152 Closed 2/2/2005 COMPLAINANT STATES SHE WANTS TO OPPOSE THE COMPANY'S RATE INCREASE.
F-01568424 Closed 2/28/2005 COMPLAINANT STATES SHE WANTS TO OPPOSE THE COMPANY'S PROPOSED RATE INCREASE. HER RATES ARE TOO HIGH MONTHLY.
C-2011-2228618 Closed 2/28/2011 Complainant states she wants to oppose the company's proposed rate increase.
C-2010-2160924 Closed 2/24/2010 Complainant states she wants to oppose the company's proposed rate increase.
C-2010-2160887 Closed 2/12/2010 Complainant states she wants to oppose the company's proposed rate increase.
C-20077968 Closed 7/5/2007 COMPLAINANT STATES SHE WANTS TO KNOW WHY SHE WAS RESPONSIBLE FOR AN OLD BILL. SHE WOULD LIKE THE PUC TO CHECK THE NEW LAW ABOUT TENANT ACCOUNT MAY BE LIENED FOR GAS SERVICE THAT IS PROVIDED ON OR AFTER 8/9/06.
F-01107469 Closed 1/7/2004 COMPLAINANT STATES SHE WANTS TO KNOW WHY SHE SHOULD BE RESPONSIBLE FOR SER- VICE THAT SHE DID NOT USE. SHE WANTS THE PUC TO CONTACT THE LANDLORD AND THEY CAN VERIFY THAT SHE MOVED OUT.
F-02042124 Closed 5/2/2007 COMPLAINANT STATES SHE WANTS TO KNOW WHY PGW WAITED UNTIL JANUARY 2006 TO TELL HER ABOUT HER OUTSTANDING BILL. SHE WOULD LIKE THE PUC TO REVIEW THIS, BECAUSE SHE FEELS SHE IS BEING TREATED UNFAIRLY BY PHILA. GAS WORKS.
F-01778294 Closed 7/29/2005 COMPLAINANT STATES SHE WANTS TO KNOW IF THE COMPANY WOULD AGREE TO A PAYOFF BECAUSE WITH THE AGREEMENT THAT IS SET UP SHE WILL NEVER BE ABLE TO GET CAUGHT UP.

Showing results 4926 - 4950 of 7493

 

Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.

eFILING

Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.