Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-2013-2375474 | Closed | 7/17/2013 | Complainant states she received a bill for $820.43 for service during a month when the property was vacant. |
| C-20030995 | Closed | 8/13/2003 | COMPLAINANT STATES SHE REASON THE BILL IS $1,004.70 IS BECAUSE IT WAS BEING SENT TO THE WRONG ADDRESS. HE WANTS THE PUC TO REQUIRE PGW TO BEAR SOME OF THE RESPONSIBILITY FOR THE HIGH BILL. THE WRONG ADDRESS WAS ON THE BILL AND NO CONTACT WAS EVER MADE TO GET SOME CLARIFICATION ON WHAT SHOULD HAVE BEEN PERCEIVED AS A QUESTIONABLE BILL. |
| F-01772840 | Closed | 2/3/2005 | COMPLAINANT STATES SHE REALLY DOES NOT UNDERSTAND THE HIGH COST ON HER BILL. SHE STATES SHE ONLY USES THE GAS IN THE WINTER BECAUSE EVERYTHING ELSE RUNS OFF OF ELECTRIC. |
| F-01023803 | Closed | 2/27/2002 | COMPLAINANT STATES SHE PERSONALLY INFORMED PGW SEVERAL WEEKS IN ADVANCE & ASKED FOR A METER READING ON JANUARY 31, 2001. THEY NOTIFIED THE COMPANY A NUMBER OF TIMES TO SEE WHY THEY WERE STILL RECEIVING BILLS FOR GAS CONSUMP TION AT THAT PROPERTY. |
| C-20078301 | Closed | 9/13/2007 | COMPLAINANT STATES SHE PAYS HER BILLS ON TIME AND HAS WRITTEN MANY LETTERS TO THE COMPANY BUT HAS RECEIVED NO RESPONSE BACK. |
| C-20055518 | Closed | 11/3/2005 | COMPLAINANT STATES SHE PAID THE SAME BILL TWICE. SHE WANTS THE COMPANY TO KNOW THAT THEY ARE NOT TO HOLD ON TO ANY PAYMENTS THAT WERE MEANT FOR A CURRENT BILL. |
| C-20016360 | Closed | 10/29/2001 | COMPLAINANT STATES SHE PAID PGW A LEGAL TENDER WITH A CERTIFIED RELEASE OF COLLATERAL BOND UCC3-311 IN THE AMOUNT OF (10,452.71). PGW REFUSE TO ACCEPT PAYMENT. THE BOND IS REGISTERED WITH THE SECRETARY OF STATE. SHE STATES HER PROPERTIES GAS HAS ALL BEEN SHUT OFF. SHE STATES THE PEOPLE RESIDING IN THESE PROPERTIES ARE ILL AND HAVE OTHER HEALTH PROBLEMS AND NEED THE HEAT AND HOT WATER. SHE WANTS THE PUC TO ASK PGW TO ACCEPT PAYMENT FOR NOW AND SHE WOULD PAY IN CASH IN THE NEAR FUTURE. |
| F-01430443 | Closed | 5/11/2004 | COMPLAINANT STATES SHE PAID HER BILL DOWN TO THE AMOUNT THAT SHE COULD AFFORD TO PAY AND THEN REQUESTED THAT PGW INSTALL A METER THAT THEY COULD READ FROM THE ROAD SO SHE WOULD NOT HAVE ESTIMATED BILLS. COMPLAINANT STATES AFTER METER WAS INSTALLED THE COMPANY SENT HER A BILL FOR OVER $800.00 STATING IT WAS FOR UNDERESTIMATED CHARGES. COMPLAINANT FEELS THEY DID NOT INSTALL A NEW METER. |
| C-2011-2279528 | Closed | 12/19/2011 | Complainant states she paid for a labor and parts warranty on her thermostat and furnace but the company still made her contact a contractor to fix her thermostat. |
| F-2010-2205627 | Closed | 10/14/2010 | Complainant states she paid a deposit of $110.12 when she first started w/ PGW - she wants to use this deposit for her last two bills; PGW states she didn't pay a deposit. |
| C-20042908 | Closed | 4/26/2004 | COMPLAINANT STATES SHE PAID $253.94 BUT WAS ONLY CREDITED WITH $139.21. IT WAS SUPPOSED TO BE CORRECTED BUT IT HAS NOT BEEN. SHE WANTS PUC TO MAKE COMPANY MAKE NECESSARY CORRECTION ON BILL. |
| C-2021-3025476 | Closed | 4/26/2021 | Complainant states she paid $252.95 for a Parts and Labor Plan for her Gas Heater and Electric Central Air. When her heater stopped working, a repairman told her the blower was shot and it was not covered under the Parts and Labor Plan. She had to use space heaters to keep herself and her pets warm until she was able to afford a new heater. She wants the company to reimburse her for the Parts and Labor Plan. |
| C-2010-2200860 | Closed | 9/22/2010 | Complainant states she owned property under a leese agreement. Without notification, tenant abandoned the business w/ a delinquency balance of $4,335.39 - therefore PGW issuing lien against her property. |
| C-20066767 | Closed | 8/28/2006 | COMPLAINANT STATES SHE OPPOSES THE DENIAL OF THE CLAIM THAT THE COMPANY OWES THE ESTATE OF JESSIE L DAUGHERTY (DECEASED) $2,500.00 DUE TO NEGLECT OF THEIR COMPANY EMPLOYEES TO DISCONNECT THE GAS AT 2530 S. 58TH STREET, PHILADELPHIA AS REQUESTED WHICH RESULTED IN OVER CHARGES TO THE ACCOUNT. |
| C-2010-2169748 | Closed | 4/7/2010 | Complainant states she opposes the company's proposed rate increase. |
| C-2013-2357436 | Closed | 4/8/2013 | Complainant states she opposes the company's proposed rate increase. |
| C-20042477 | Closed | 2/20/2004 | COMPLAINANT STATES SHE ONLY WANTS THE PUC TO ALLOW PHILA GAS WORKS TO COLLECT ANY OUTSTANDINB BALANCES FROM BILLS AFTER APRIL OF 2003 WHEN THEY INFORMED HER SHE WAS NO LONGER ELIGIBLE FOR THE CRP PROGRAM. |
| C-20042537 | Closed | 3/1/2004 | COMPLAINANT STATES SHE ONLY OWES HALF THE AMOUNT THEY ARE CHARGING. SHE WANTS THIS MATTER RESOLVED. |
| C-20054644 | Closed | 4/4/2005 | COMPLAINANT STATES SHE NOTIFIED THE COMPANY THAT SHE WAS MOVING FROM THE APART MENT ON JUNE 30, 2003 AND WANTED THE GAS TURNED OFF. COMPLAINANT STATES THE COMPANY STATED SHE STILL HAD TO PAY THE BILL UNTIL THEY COULD GET INTO THE APARTMENT TO TURN THE GAS OFF. |
| F-01245854 | Closed | 8/25/2003 | COMPLAINANT STATES SHE NOTIFIED THE COMPANY 3 TIMES ABOUT NOT RECEIVING A BILL. SHE STATES IN APRIL SHE RECEIVED A BILL FOR $3000.00 AND SHE FEELS THERE IS NO WAY THIS BILL SHOULD BE THIS HIGH. |
| Z-01245854 | Closed | 8/25/2003 | COMPLAINANT STATES SHE NOTIFIED THE COMPANY 3 TIMES ABOUT NOT RECEIVING A BILL. SHE STATES IN APRIL SHE RECEIVED A BILL FOR $3000.00 AND SHE FEELS THERE IS NO WAY THIS BILL SHOULD BE THIS HIGH. |
| C-20077401 | Closed | 2/23/2007 | COMPLAINANT STATES SHE NEVER RESIDED AT THE ADDRESS ON ROCKLAND STREET. SHE BELIEVES THAT SOMEONE STOLE HER SOCIAL SECURITY NUMBER TO OBTAIN GAS AT THE ADDRESS. SHE WOULD LIKE THE PUC TO INVESTIGATE THIS MATTER. |
| C-20066017 | Closed | 3/22/2006 | COMPLAINANT STATES SHE NEVER REQUESTED GAS SERVICE FOR HER HOUSE. SHE WANTS THE PUC TO ORDER THE COMPANY TO VOID THE BILL THAT SHE FEELS SHE IS NOT RESPONSILBE FOR AND REMOVE THE LIEN AGAINST HER NAME. |
| C-2025-3059351 | Closed | 12/11/2025 | Complainant states she never received necessary documentation informing her of a 10 day shut off notice. |
| Z-01800792 | Closed | 5/9/2005 | COMPLAINANT STATES SHE NEVER MOVED INTO THIS RESIDENCE TILL MAY 2004 AND SHE IS BEING BILLED FOR CHARGES THAT STEMED BACK TO OCT 2003. SHE WANTS THE ADDI TIONAL $1200.00 TO BE REMOVED FROM HER BILL AND THE $22.00 A MONTH REMOVED FOR LATE CHARGES. |
Showing results 5076 - 5100 of 7493
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
