Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00938752 | Closed | 12/20/2001 | COMPLAINANT STATES SHE HAS BEEN OVERCHARGED AND IS WILLING TO PAY THE BUDGET AMOUNT PLUS $15 PER MONTH UNTIL THE ARREARAGE IS PAID OFF. |
| Z-00997412 | Closed | 12/24/2001 | COMPLAINANT STATES SHE HAS BEEN OVERCHARGED AND BELIEVES SHE MAY ERRONEOUSLY HAVE 2 ACCOUNTS INSTEAD OF JUST ONE. |
| C-20030779 | Closed | 7/21/2003 | COMPLAINANT STATES SHE HAS BEEN OVER CHARGED. SHE WANTS PUC TO TELL COMPANY SHE WILL PAY BUDGET AMOUNT PLUS $15 EACH MONTH UNTIL BALANCE IS PAID IN FULL. |
| Z-00965755 | Closed | 8/24/2001 | COMPLAINANT STATES SHE HAS BEEN HAVING A PROBLEM WITH SINCE 1995/1996 AT 3630 NORTH 22ND STREET. SHE ASKED THEM TO INVESTIGATE BECAUSE THE BILL WAS SO HIGH PER MONTH. SHE FEELS THAT PGW DID NOT TREAT HER AS A VALUED CUSTOMER THEN AND NOT NOW. SHE WOULD LIKE THE PUC TO FIND OUT WHY NOTHING WAS DONE ABOUT HER COMPLAINT IN 1996 IN WHICH A JUDGEMENT WAS FILED AGAINSTER HER AND PGW DIDN'T DO ANYTHING TO RESOLVE IT BEFORE THAT HAPPENED. |
| C-20030645 | Closed | 7/3/2003 | COMPLAINANT STATES SHE HAS BEEN GROSSLY OVERCHARGED. SHE WANTS PUC TO TELL COMPANY TO CHECK OLD METER, GIVE HER A PRINTOUT OF HOW MUCH GAS WAS USED, AND SHE WOULD LIKE A MONTHLY READING. |
| C-20030132 | Closed | 4/23/2003 | COMPLAINANT STATES SHE HAS BEEN GIVEN A BILL FOR 3138 N. JUDSON STREET THAT IS NOT HERS. SHE WANTS PUC TO INVESTIGATE. |
| Z-01723764 | Closed | 6/1/2005 | COMPLAINANT STATES SHE HAS BEEN COMPLAINING FOR THE LAST FOUR YEARS ABOUT A HIGH BILL. SHE WANTS SOMEONE TO CHECK INTO THE CHARGE AND TO HELP HER WITH A PAYMENT ARRANGEMENT THAT SHE CAN AFFORD. |
| F-00866286 | Closed | 4/4/2001 | COMPLAINANT STATES SHE HAS AN ELECTRIC HOT WATER HEATER AND ELECTRIC STOVE AND ONLY USE GAS FOR HEATING PURPOSES. SHE STATES HER PILOT LIGHT TO THE GAS HEATER WAS NOT ON FROM JUNE UNTIL OCTOBER OR NOVEMBER WHEN PGW CAME & TURNED THE PILOT BACK ON. SHE STATES PGW DID NOT DO A THOROUGH JOB AND NO ONE CAME OUT TO INVESTIGATE PGW'S EQUIPMENT. |
| F-02011298 | Closed | 2/9/2006 | COMPLAINANT STATES SHE HAS A HIGH GAS BILL CARRIED OVER FROM A PREVIOUS ADDRESS IN 1985 AND HAS ASKED THE UTILITY FOR FORGIVENESS WHICH HAS NOT BEEN GIVEN. SHE WOULD LIKE THE PUC TO HELP LOWER THIS BILL. |
| F-02164917 | Closed | 1/17/2007 | COMPLAINANT STATES SHE HAS A GAS LEAK AND SHE WAS OVERCHARGES FOR USAGE DUE TO THIS LEAK. SHE IS REQUESTING A BILL ADJUSTMENT/RE-EVALUATION IN AN AMOUNT THAT SHE CAN MAINTAIN. |
| F-01945617 | Closed | 9/18/2006 | COMPLAINANT STATES SHE HAS A BILL THAT DOES NOT BELONG TO HER, SHE WAS NOT THE OWNER OF THE PROPERTY NOR DID SHE LIVE THERE. SHE WANTS THE PUC TO FIND OUT WHO WAS AT THE PROPERTY USING GAS. |
| F-00896715 | Closed | 10/20/2001 | COMPLAINANT STATES SHE HAD REQUESTED THE COMPANY REMOVE A METER AND TEST IT AFTER RECEIVING A BILL OF $2,246.15. THE COMPANY REMOVED THE METER BUT NEVER TESTED IT BEFORE IT WAS DESTROYED. SHE STATES THAT BASED ON THE INVESTAGION BY BCS SHE WANTS THE PUC TO ORDER PGW TO FOREGO ANY FURTHER ATTEMPTS TO COL- LECT WHAT THEY TERM UNBILLED GAS USAGE FROM SEPT 1995 THROUGH JAN. 2001. |
| C-20016461 | Closed | 11/13/2001 | COMPLAINANT STATES SHE HAD NOT RECEIVED A BILL FROM SEPTEMBER 1999 UNTIL JULY 2000. SHE STATES IN JULY OF 2000 SHE RECEIVED A ENORMOUS LUMP SUM BILL OF OVER $1000.00 WITHOUT ANY DOCUMENTED METER READINGS. SHE STATES HER STOVE IS ELECTRIC. SHE WOULD LIKE THE BILLS FOR THE TIME PERIOD IN MENTION TO BE IN- VESTIGATED. |
| Z-01801900 | Closed | 5/13/2005 | COMPLAINANT STATES SHE HAD HER BILL PAID DOWN TO $400.00 OR $500.00 AND THE COMPANY SENT HER A BILL FOR $3000.00 SHE STATED THE COMPANY TOLD HER THAT HER BILL HAS BEEN ESTIMATED FOR THE LAST 2 1/2 YEARS AND THAT THE CHANGED HER METER AND CHARGED HER $3000.00 FOR THIS. |
| C-00004619 | Closed | 12/29/2000 | COMPLAINANT STATES SHE HAD CREDIT FROM PHILADELPHIA GAS WORKS FOR PREVIOUS HOME @ 713 MANATAWWA, PHILADELPHIA. THEY MADE SETTLEMENT AND FAXED THEM THE SETTLEMENT. SHE STATES SHE PAYS ON HER GAS BILL, BUT SHE IS TIRED OF BEING HARASSED & TALKING TO INCOMPETANT EMPLOYEES. SHE WANTS A RESOLUTION IN FIX- ING THE BILLING SYSTEM AND RESOLVING HER OUTSTANDING BALANCE. |
| C-20039417 | Closed | 2/5/2003 | COMPLAINANT STATES SHE HAD ARRANGMENTS TO PAY HER BACK BILL AND HAD MADE THE PAYMENTS BUT THERE IS A DISCREPANCY WITH THE BALANCE. SHE WANTS ALL PAYMENTS BETWEEN 3/29/01 TO 9/29/02 TO BE REVIEWED. |
| Z-01606235 | Closed | 5/24/2004 | COMPLAINANT STATES SHE HAD AN INCREASE ON HER BILL AND CANNOT AFFORD TO PAY IT. WOULD LIKE HER BILL TO BE DECREASED BACK TO $43.00/MO. |
| C-20016356 | Closed | 10/26/2001 | COMPLAINANT STATES SHE HAD A REPRESENTIVE FROM THE PUC TAKE HER INCOME IN- FORMATION AND THIS INDIVIDUAL DETERMINED SHE COULD AFFORD $228.00 MONTHLY THE COMPLAINANT STATES SHE CAN NOT AFFORD THAT PLUS HER CURRENT BILL. SHE ASK ANOTHER MONTLY PAYMENT BE ARRANGED. SHE STATES SHE HAS A MEDICAL CONDITION AND HAS TO PAY A CO-PAY ON HER MEDICINE. |
| F-00923887 | Closed | 10/15/2001 | COMPLAINANT STATES SHE HAD A FIRE ON 9/10/93, AS A RESULT OF THIS SHE WAS NOT ALLOWED TO LIVE IN THE HOME. SHE CALLED TO HAVE SERVICES DISCONNECTED. SHE ASSUMED THAT EVERYTHING WAS ALL TAKEN CARE OF. SHE WAS TOLD THAT THE CHARGE WOULD BE REMOVED. SHE WOULD LIKE TO HAVE THE $3,700 CHARGE REMOVED ALONG WITH ANY INTEREST AND LATE CHARGES, SHE ALSO WANTS THE BILL AT HER CURRENT ADDRESS TO BE CORRECT TO REFLECT THE PROPER CHARGES FOR HER USAGE. |
| Z-01215927 | Closed | 4/29/2003 | COMPLAINANT STATES SHE HAD A $200 PENALTY APPLIED 3 YEARS IN A ROW AND SHE BELIEVES PAYMENTS MADE WERE NOT CREDITED. SHE WANTS PUC TO INVESTIGATE HER ACCOUNT. |
| F-2010-2211797 | Closed | 11/22/2010 | Complainant states she got behind in payments. Claims her service was terminated with no prior notice. She claims she paid over half the amount due but it was used as a deposit & not toward her balance due. She wants her payment applied to her balance. |
| C-20043109 | Closed | 6/4/2004 | COMPLAINANT STATES SHE FINDS IT IMPOSSIBLE TO PAY HER BILL. WOULD LIKE TO PAY THE AMOUNT IN INSTALLMENTS. |
| C-20043179 | Closed | 6/16/2004 | COMPLAINANT STATES SHE FELT SHE WAS BEING OVERCHARGED ON HER GAS BILL. SHE WOULD LIKE FOR HER GAS BILL TO BE LOWERED. |
| C-20030318 | Closed | 5/29/2003 | COMPLAINANT STATES SHE FEELS THE THERE IS A OVERPAYMENT FOR HER HOT WATER GAS. STATES COMPANY REMOVED THE METER AND SAID THERE WAS NOTHING WRONG. COMPLAINT IS THAT SHE WAS PAYING $300.,$400. & $500.00 RANGE AND SHE FEELS THERE IS NO WAY THAT SHE COULD BE USING THAT MUCH GAS FOR JUST HOT WATER HEATER. PREVIOUS BILLS WERE ONLY $75 TO $100.00 A MONTH. SHE WANTS A INVESTAGATION DONE AND REIMBURSED THE DIFFERENCE. |
| Z-01782280 | Closed | 5/18/2005 | COMPLAINANT STATES SHE FEELS THAT THERE IS A PROBLEM WITH HER METER. SHE STATES HER GAS BILL IS WAY TO HIGH. SHE STATES SHE WAS SET UP ON A PAYMENT PLAN BY THE PUC BUT SHE CAN NOT AFFORD $257.00 A MONTH. |
Showing results 5201 - 5225 of 7448
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