Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20078081 | Closed | 8/2/2007 | COMPLAINANT STATES SECURITY DEPOSIT/DEFAULT FEE IS INCORRECT. THEY WOULD LIKE THE PUC TO DETERMINE CORRECT SECURITY DEPOSIT/DEFAULT FEE IF ANY SHOULD BE PROVIDED OR GIVEN AT ALL. |
| F-01137498 | Closed | 8/26/2002 | COMPLAINANT STATES REPAIR PERSONS SENT WERE RUDE AND UNCOOPERATIVE AND DID NOT MAKE REPAIRS CORRECTLY RESULTING IN SAFETY HAZARDS FOR COMPLAINANT. HE ALSO STATES THE CONTRACT FOR BUDGET WAS SIGNED UNDER DURESS. HE ALSO FEELS HE SHOULD NOT PAY A PENALTY FOR LIHEAP. HE WANTS PUC TO KEEP PGW OUT OF HIS FACE, DISCONTINUE SERVICE WITH THIS SUPPLIER AS SOON AS POSSIBLE, AND DIS- ALLOW CHARGE FOR LIHEAP. |
| C-20054397 | Closed | 2/26/2005 | COMPLAINANT STATES RECENTLY REQUESTED GAS SERVICES AND WAS DENIED DUE TO A REPORT STATING THEY OWED A PREVIOUS BALANCE. |
| C-00003970 | Closed | 7/27/2000 | COMPLAINANT STATES RECENTLY MOVED AND ASKED TO HAVE THE GAS TURNED ON IN HER NAME. IT TOOK THREE ATTEMPTS BEFORE BEING COMPLETED. DURING THAT TIME THE GAS WAS SHUT OFF LEAVING HER THREE YEAR OLD SON AND HER WITHOUT HOT WATER OR GAS TO COOK THEIR FOOD. IT TOOK FIVE DAYS BEFORE SOMEONE CAME TO HER HOUSE. SHE WAS TOLD THAT THEY WOULD BE THERE BETWEEN 8 AM - 4 PM, NO ONE ARRIVED UNTIL 8:15 P.M.. SHE STATES THAT SHE IS A SINGLE PARENT WHO LOST A DAY OF PAY DUE TO THIS. SHE WANTS THEM TO IMPLEMENT A SYSTEM WHEN A MORE SPECIFIC TIME FRAME IS GIVEN TO THE CONSUMER. AND SHE WANTS PHILADELPHIA GAS WORKS TO COMPENSATE HER FOR LOST WAGES DUE TO THEIR MISMANAGEMENT AND UNORGANIZATION. |
| C-20066852 | Closed | 9/7/2006 | COMPLAINANT STATES RECEIVING NOTICE OF TERMINATION, HEATER DOES NOT WORK PROPERLY, AND WOULD LIKE A PAYMENT PLAN. SHE WOULD LIKE THE PUC TO HAVE HEATER PROPERLY FIXED AND HAVE AN AFFORDABLE PAYMENT PLAN PUT IN PLACE. |
| C-20066768 | Closed | 9/7/2006 | COMPLAINANT STATES RECEIVING NOTICE OF TERMINATION AND WOULD LIKE HELP WITH A PAYMENT ARRANGEMENT. SHE WOULD LIKE THE PUC TO HELP KEEP SERVICE ON AND HELP WITH A REASONALBE ARRANGEMENT. |
| C-2010-2177301 | Closed | 5/17/2010 | Complainant states receiving notice of termination and would like a more affordable payment plan. She would like the PUC to help keep on service and allow a payment plan she can afford. |
| C-20066218 | Closed | 4/12/2006 | COMPLAINANT STATES RECEIVING BILLS ON DIFFERENT ACCOUNTS OTHER THAN HER OWN. SHE WOULD LIKE THE PUC TO HAVE THESE OTHER ACCOUNTS TAKEN OUT OF HER NAME. |
| F-2010-2174344 | Closed | 4/30/2010 | Complainant states receiving a large bill after PGW replaced meter stating they put in the wrong one years ago. He would like the PUC to determine that the error was on PGW and to credit account for extra charges. |
| F-2013-2392121 | Closed | 11/8/2013 | Complainant states received notice of termination and would like a payment agreement. |
| C-00014858 | Closed | 2/8/2001 | COMPLAINANT STATES RECEIVED AN INVOICE IN MID AUGUST 1999, ON THIS INVOICE PGW CHARGED WAYNE AVENUE ASSOCIATES LLC AN ADDITIONAL $24,680.79 FOR METER. PGW CLAIMS THAT BETWEEN THE TIME PERIOD OF 8/13/99 - 6/30/00 METER NEVER RECEIVED AN ACTUAL METER READING, THEREFORE, A $24,680.79 CHARGE WAS PLACED ON THE INVOICE. HE STATES THAT WAYNE AVENUE ASSOCIATES HAS ALWAYS PAID PGW ON TIME UNTIL THIS ISSUE RESOLVED. THEY WANT THE PUC TO INVESTIGATION DONE ON PGW'S CHARGES TO THEIR BUILDING. |
| Z-01712106 | Closed | 11/19/2004 | COMPLAINANT STATES RECEIVED A TERMINATION NOTICE, WHICH WAS UNFAIR & INCORR- ECT. THE COMPLAINANT IS ASKING THAT NO TERMINATION ACTION BE TAKEN. |
| Z-01777100 | Closed | 6/6/2005 | COMPLAINANT STATES RECEIVED A NOTICE THAT HER UTILITY SERVICE IS BEING TERMI- NATED. SHE WOULD ALSO LIKE A PAYMENT AGREEMENT. |
| C-20027676 | Closed | 5/22/2002 | COMPLAINANT STATES RECEIVED A BILL FROM PGW UNDER ACCOUNT #411709115 FOR SERVICE TO 702 WEST TABOR ROAD, # 2 FM9 FOR COMMERCIAL HEAT ONLY IN THE AMOUNT OF $2,719.98. COMPLAINANT WANTS THE PUC TO REQUIRE PGW TO BILL RESPONSIBLE PARTY AND NOT ARBITRARIALY SEEK TO BILL HIM. |
| C-00015499 | Closed | 5/7/2001 | COMPLAINANT STATES RATES ARE TOO HIGH. |
| C-2010-2179776 | Closed | 5/21/2010 | Complainant states purchasing property in 2007 and has done renovations until now and PGW claims gas has been stolen. They would like the PUC to remove charges of theft and open account for them. |
| C-2020-3023333 | Closed | 12/17/2020 | Complainant states property was vacant from 2014-2020. When trying to put service in tenants name, she was informed of a past due bill of over $2,000.00 that she was never informed of. |
| C-20067078 | Closed | 11/9/2006 | COMPLAINANT STATES PROPERTY WAS PLACED ON LIEN FOR BILL THAT WAS FOR HER BROTHER. SHE WOULD LIKE THE PUC TO HELP GET MONEY BACK FROM SALE OF PROPERTY TAKEN TO PAY HER BROTHER'S BILL. |
| C-20066046 | Closed | 3/28/2006 | COMPLAINANT STATES PRIOR COMPLAINT C-20054744 WAS SETTLED BUT PGW DID NOT HAVE CREDIT REPORT CORRECTED. SHE WOULD LIKE THE PUC TO HAVE PGW HAVE THESE LATE PAYMENT CHARGES TAKEN OFF OF CREDIT REPORT. |
| C-20042830 | Closed | 4/12/2004 | COMPLAINANT STATES PRICE OF HOME HEATING IS TOO HIGH AND HE DOES NOT AGREE WITH GAS INCREASE. HE WANTS PUC TO INVESTIGATE THE REASON FOR SUCH HIGH GAS BILLS. |
| Z-00825316 | Closed | 1/31/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS UNFAIR PRACTICES ARE HER COMPLAINT. SHE OWES $651.89 FOR THE MONTH OF (4-24 TO 5/19/00), BUT HOWEVER THEY HAVE NOT SHOWN HER HOW THEY CAME UP WITH THAT AMOUNT, NOR HAVE THEY PROVEN THE MACHINE THAT USED TO COUNT USAGE WAS NOT MALFUNCTIONING. SHE WANTS THE PUC TO MAKE PHILADELPHIA GAS WORKS BE ACCOUNTABLE FOR THEIR ERA AND CANCEL ALL BACK PAYMENTS ($651.89) FOR HER GAS BILL. |
| Z-00817490 | Closed | 1/17/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS TRANSFERRED HIS ACCOUNT WITHOUT NOTICE OR CONFIRMATION. WHEN THIS ILLEGAL TRANSFER WAS DONE THEY GAVE HIM NO ACCURATE READING UNTIL THE PUC WAS INVOLVED. HE WANTS THE PUC TO SET REGULATIONS CONCERNING ILLEGAL TRANSFER OF ACCOUNTS. |
| F-2013-2379856 | Closed | 8/21/2013 | Complainant states Philadelphia Gas Works stopped her payment agreement because she always paid but was late. They have shut off her service. |
| F-00931288 | Closed | 8/23/2001 | COMPLAINANT STATES PHILADELPHIA GAS WORKS PUT IN A NEW METER AT 7531 WATSON STREET 2ND FLOOR. THEREAFTER, THE BILL WENT UP TO $680 & FOR GAS. AN INQUI- RY TO PGW ABOUT THIS AMOUNT LED TO AN ANSWER THAT THIS WAS FOR GAS USED, NOT BILLED TO THE RESIDENCE. SHE STATES THE PUC AND PGW HAS NEVER STATED AT WHAT RATE THE PAST USAGE HAS BEEN BILLED AT FOR THIS BILL. SHE WANTS THE PUC TO INVESTIGATE AS TO WHAT RATE, THE OUTSTANDING PAST USED GAS BILL WAS BILLED AT AND INVESTIGATE AS TO WHAT A TWO BEDROOM 2ND FLOOR APARTMENT GAS USAGE SHOULD BE. |
| C-2009-2106051 | Closed | 5/2/2009 | Complainant states Philadelphia Gas Works provided service for two years to her rented house without providing a bill. Complainant also states she was not informed to contact PGW to establish gas service. |
Showing results 5451 - 5475 of 7493
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