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Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-00014745 Closed 1/22/2001 COMPLAINANT STATES PHILADELPHIA GAS WORKS IS CHARGING UNDER A COMMERCIAL PAY- MENT INSTEAD OF A RESIDENTIAL PAYMENT. SHE WANTS THE PUC TO MAKE PGW CHANGE HER PAYMENT CATEGORY, FROM COMMERCIAL TO RESIDENTIAL.
C-00015216 Closed 4/5/2001 COMPLAINANT STATES PHILADELPHIA GAS WORKS IS BILLING HER $7,638.23. SHE MOVED TO THIS PROPERTY MARCH OF 1998. HER FIRST BILL WAS FOR $4,000 PLUS. SHE STATES SHE HAS REQUESTED NUMEROUS TIMES FOR A BREAKDOWN OF THE ACCOUNT, SO SHE COULD SEE EXACTLY WHAT SHE OWES FROM MARCH 1998 TO THE PRESENT. SHE WAS TOLD THAT PHILADELPHIA GAS WORKS COULD NOT GIVE HER A BREAKDOWN. SHE STATES SHE WANTS TO BE BILLED FOR WHAT WAS USED FROM MARCH 1998 TO THE PRESE- NT TIME.
C-20016624 Closed 12/22/2001 COMPLAINANT STATES PHILADELPHIA GAS WORKS INCORRECTLY BILLED HIS ACCOUNT IN THE AMOUNT OF $4,505.92. HE WANTS THE PUC TO REMOVE THE $4,505.92 THAT HAS BEEN IN DISPUTE FOR 2001.
C-20015968 Closed 8/2/2001 COMPLAINANT STATES PHILADELPHIA GAS WORKS HAS BEEN BILLING UNUSUALLY HIGH USAGE SINCE JANUARY 2001, HOWEVER HE HAS PAID THE TOTAL BUDGET AMOUNT BILLED EACH MONTH. IN JUNE 2001, PGW CLAIMED HE CURRENTLY OWED $1,393.24 AND WOULD TERMINATE SERVICE IF HE DID NOT AGREE TO PAY 20%. HE PAID $278 ON 6/25/01 AND WROTE THE PUC ASKING FOR AN INVESTIGATION. PGW WROTE HIM ON 7/11/01, HE RESPONDED ON 7/16/01 AND AGREED TO BE HOME FOR METER READING ON 7/18/01. ON 7/24/01 ORLANDO ROSARIO, CUSTOMER REVIEW UNIT OFFICER CALLED TO SAY HE TRACED 36 MONTHS OF USAGE AS WELL AS PAYMENTS AND CAME TO THE DECISION THAT HE OWES $427.07. HE STATES PGW HAS OBVIOUSLY BEEN BILLING HIM INCORRECTLY FOR THE PAST 36 MONTHS. HE PAID EVERY BUDGET AMOUNT BILLED SINCE OBTAINING SERVICE IN JULY OF 1993. HE WANTS TO KNOW WHY HE IS BEING PENALIZED RETROACTIVELY FOR THEIR INCOMPETENCE.
F-2016-2576964 Closed 11/18/2016 Complainant states Philadelphia Gas Works claims the motor was tampered with on 9/20/16; but says they were out on 8/23/16 and never mentioned it. His service has been shut-off.
C-20077465 Closed 3/16/2007 COMPLAINANT STATES PHILADELPHIA GAS REFUSED TO CONSIDER REQUESTS FOR
F-00876211 Closed 10/14/2001 COMPLAINANT STATES PHILADELPHIA GAS CLAIMS HE DID NOT TURN IN A LIHEAP GRANT FOR 1999. HE HAS NOT RECEIVED A LIHEAP GRANT SINCE 1997. BECAUSE THE LIHEAP PROGRAM SAID HE WAS NO LONGER ELIGIBLE DUE TO HIS INCOME OF $7.50 AN HOUR. PHILADELPHIA GAS WORKS TACKED $200 ONTO HIS BILL WHICH HE FEELS SHOULD NOT BE THERE. HE WANTS THE PUC TO WORK OUT A FAIR PAYMENT PLAN.
C-20039933 Closed 3/31/2003 COMPLAINANT STATES PHILA GAS WORKS TOOK HER MONEY. SHE CALLED TO CANCEL HER GAS BECAUSE SHE MOVED AND THEY NEVER SHUT THE GAS OFF. PHILA GAS SENT HER A BILL FOR $2000.00 FOR MONTHS THAT SHE DID NOT LIVE THERE. SHE WANTS THE PUC TO HELP HER GET HER MONEY BACK.
C-20032045 Closed 11/26/2003 COMPLAINANT STATES PHILA GAS WORKS THUS FAR HAS NOT HONORED THE DECISION OF THE PUC MADE ON 10/1/03. HE WANTS THE PUC TO REQUEST THAT PHILA GAS WORKS HONORS THE 10/1/03 SETTLEMENT.
C-20031558 Closed 10/17/2003 COMPLAINANT STATES PHILA GAS WORKS IS TRYING TO CHARGE FOR GAS THAT WAS USED BACK IN 1999. COMPLAINANT WANTS THE PUC TO INVESTIGATE THIS MATTER.
C-20066465 Closed 6/12/2006 COMPLAINANT STATES PHILA GAS WORKS IS BILLING FOR THE LAST SIX MONTHS AND NOT PROVIDING SUFFICIENT TIME TO PAY WITHOUT ASSESSING LATE FEES.
Z-01520964 Closed 2/9/2004 COMPLAINANT STATES PHILA GAS WORKS HAS NOT ACKNOWLEDGED RECEIPT OF HER PAY- MENT IN THE AMOUNT OF $258 ON 10/7/03. SHE WANTS THE PUC TO URGE PHILA GAS WORKS TO INVESTIGATE THEIR RECORDS THOROUGHLY.
C-20031008 Closed 8/18/2003 COMPLAINANT STATES PHILA GAS WORKS HAS HER PAYING FOR THE PEOPLE WHO WERE IN THE APARTMENT BEFORE HER, ALMOST $700. SHE WOULD LIKE TO GET A REFUND FROM THE COMPANY.
F-01061153 Closed 6/9/2003 COMPLAINANT STATES PHILA GAS WORKS ASSESSED THEM FOR GAS THEY DIDN'T USE. COMPLAINANT STATES THE COMPANY BLAMED HIM FOR HAVING THE WRONG METER IN THE BUILDING WHEN THE COMPANY PUT IT IN. HE STATES HIS BILLS HAVE BEEN ESTIMATED FOR THE LAST 3 1/2 YEARS AND HE WANTS THEM CUT BY 80%.
C-20030978 Closed 8/14/2003 COMPLAINANT STATES PHILA GAS HAS ESTIMATED HIS BILLS FOR 2002 TO BE $20,000, HIS NEIGHBORS PAY $6,000 PER YEAR. HE WANTS THE PUC TO REDUCE THIS OUTRAGE- OUS AMOUNT TO A REASONABLE COST.
C-20054361 Closed 3/23/2005 COMPLAINANT STATES PGW WILL NOT FOLLOW PUC DECISION AND DEMANDS WHOLE AMOUNT. THEY WANT PUC TO INVESTIGATE PGW, ORDER THEM TO APOLOGIZE, AND ORDER THEM TO FOLLOW PUC DECISION.
C-2010-2177755 Closed 5/18/2010 Complainant states PGW wants to move meter from inside to outside and moved gas safety valve up through attic directly into fan opening. They would like the PUC to have PGW pay for moving meter and all costs associated.
Z-01666848 Closed 7/19/2004 COMPLAINANT STATES PGW WANTS THEM ON A SCHEDULED PAYMENT PLAN MONTHLY, THEY DO NOT WANT A PAYMENT PLAN.
C-20028365 Closed 8/22/2002 COMPLAINANT STATES PGW WANTS HIM TO PAY BUDGET PLUS EXCESS USAGE WHICH HE FEELS IS UNFAIR. HE ALSO SAYS HIS BALANCE IS NOT GOING DOWN. IN 1998 PGW SAID THEY DID NOT GET HIS GRANT AND EVEN THOUGH HE SHOWED A COPY TO PGW THEY ARE STILL CHARGING HIM. HE WANTS PGW TO KEEP HIS BUDGET AMOUNT AT $44 AND THERE SHOULD BE NO OTHER CHARGES.
C-20028809 Closed 11/1/2002 COMPLAINANT STATES PGW WANTS HER TO PAY OFF BILL FROM OLD ADDRESS. SHE WOULD LIKE TO BE PUT ON A SMALL PAYMENT PLAN
C-20030045 Closed 4/14/2003 COMPLAINANT STATES PGW VOIDED HIS CRP AGREEMENT AND MADE A DIFFERENT ONE WITH HIS WIFE WHICH HE CAN NOT AFFORD. HE WANTS PUC TO MODIFY HIS BILL.
F-00857796 Closed 8/23/2001 COMPLAINANT STATES PGW UNDERESTIMATED HIS BILLS AND FAILED TO OBTAIN AN ACCU- RATE READING DURING THIS PERIOD. HE FEELS PGW SHOULD BE RESPONSIBLE FOR THE ENTIRE AMOUNT OF THE BILL, AS THIS WAS THEIR DOING & NO FAULT OF HIS. HE WANTS PGW TO ERASE OR AT LEAST GRANT HIM A LARGER CREDIT THAN $110.
C-20016180 Closed 9/17/2001 COMPLAINANT STATES PGW TURNED OFF HIS GAS WITH NO NONE CAUSE.
C-20043523 Closed 8/12/2004 COMPLAINANT STATES PGW TRANSFERRED ARREARAGE ON A GAS BILL TO HIM AFTER RENTER HAD FRADULANTLY FILED A COMPLAINT TO PUC UPON EVICTION & TERMINATION. HE WANTS THE PUC TO ORDER PGW TO WAIVE AND FORGIVE ALL CHARGES ON ACCOUNT # 111872438 IN HIS ACCOUNT.
Z-01799163 Closed 2/3/2005 COMPLAINANT STATES PGW TERMINATED HER SERVICE WITHOUT SENDING ANY NOTICES. SHE IS ALSO REQUESTING TO MAKE A LOW PAYMENT.

Showing results 5476 - 5500 of 7493

 

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