Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| Z-01687911 | Closed | 5/2/2005 | COMPLAINANT STATES HE IS BEING BILLED FOR TWO YEARS THAT HE WAS NOT LIVING AT THE PROPERTY. COMPLAINANT WANTS THE PUC TO LOOK INTO THE CHARGES AND DEDUCT THEM. |
| C-20066492 | Closed | 6/19/2006 | COMPLAINANT STATES HE IS BEING ACCUSED OF GAS THEFT AND THAT HE OWES PGW $2,480. HE STATES THAT HE DID NOT RESIDE AT THIS RESIDENCE DURING THE TIMES THAT THE GAS WAS TURNED ON OR OFF FROM 2004 THROUGH 2005. |
| F-00821673 | Closed | 11/9/2001 | COMPLAINANT STATES HE HAS SPENT LONG HOURS ATTEMPTING TO UNDERSTAND THE ERROR MADE AND HAVE SOME INFORMATION HE WOULD LIKE TO SHARE. HE HAD A DIFFICULTY GETTING METERS READ AND SERVICE TRANSFERRED DUE TO A CHANGE IN PGW'S COMPUTER SYSTEM. HE WOULD LIKE TO MAKE SURE THE LATE PAYMENT CHARGES BEING ADDED, NOT ONLY TO THE ACCOUNT IN QUESTION, BUT ALSO TO THE 7448 HILL ROAD ACCOUNT WOULD BE TAKEN OFF, AS IF HE HAS BEEN FAITHFULLY PAYING FOR THE SERVICE HE IS USING. |
| F-01166643 | Closed | 8/26/2002 | COMPLAINANT STATES HE HAS RECEIVED INFLATED BILLS. THE METER WAS INACCURATE AND NOT INSPECTED AND MAINTAINED TO PROVIDE CORRECT READING. HE WANTS PUC TO CANCEL OUTSTANDING PGW BALANCE AND PROVIDE THAT CUSTOMER WILL PAY ONLY MONTH- LY CHARGES REGISTERED BY AUTOMATED COMPUTER METER. |
| C-20030777 | Closed | 7/21/2003 | COMPLAINANT STATES HE HAS PAID HIS BILL IN FULL. HE WANTS PUC TO TELL COM- PANY HE IS PAID IN FULL AND NORMAL BILLING SHOULD START. |
| C-20026717 | Closed | 1/2/2002 | COMPLAINANT STATES HE HAS PAID ALL HIS GAS BILLS SINCE HE MOVED IN HIS HOME IN 1993. IN JULY THE COMPANY NOTIFIED HER THEY WOULD BE INSTALLING A AUTO- MATIC METER READING DEVICE WHICH THEY DID IN SEPTEMBER. IN OCTOBER SHE RE- CEIVED A BILL FOR $7285.61 WHICH THEY STATE IS BECAUSE THEY WERE ONLY DOING ESTIMATED READINGS. SHE WANTS THIS UNPAID USAGE DROPPED FROM HER BILL SINCE THEY HAD NEVER NOTIFIED HER THE AMOUNT SHE WAS PAYING BEFORE WAS ONLY A ESTIMATED AMOUNT. |
| C-20030326 | Closed | 6/2/2003 | COMPLAINANT STATES HE HAS ONLY LIVED IN THE HOUSE FOR A YEAR AND STATES THERE IS NO WAY THAT HE USED $4500.00 WORTH OF GAS. HE STATES SINCE THE GAS MAN CHANGED HIS METER HIS BILLS HAVE BEEN VERY HIGH. |
| Z-01768119 | Closed | 5/18/2005 | COMPLAINANT STATES HE HAS NOT USED ANY GAS FOR 2 1/2 YEARS SO HE CAN NOT UN- DERSTAND HOW THEY CAN CHARGE HIM FOR JUST HAVING A METER. |
| C-20067016 | Closed | 10/27/2006 | COMPLAINANT STATES HE HAS NOT BEEN ABLE TO GET A PAYMENT AGREEMENT THROUGH COMPANY. HE WOULD LIKE THE PUC TO HELP SET UP A PAYMENT PLAN AND DETERMINE WHY BILL IS SO HIGH. |
| C-00015290 | Closed | 4/19/2001 | COMPLAINANT STATES HE HAS KIDNEY FAILURE. ON 3/6/01 HE RECEIVED A KIDNEY TRANSPLANT, AND HE CAN NOT AFFORD TO GET SICK. HE CAN'T RISK, GETTING AN INFECTION. IT IS NECESSARY THAT HE HAS HOT WATER FOR, BATHING, CLEANING, DISINFECTING, ETC. |
| C-00004340 | Closed | 10/23/2000 | COMPLAINANT STATES HE HAS HAD TERRIBLE CUSTOMER SERVICE THROUGH PGW'S SERVICE LINES AND WANTS THIS ISSUE RESOLVED. |
| C-00015232 | Closed | 4/2/2001 | COMPLAINANT STATES HE HAS HAD AN AGREED UPON BUDGET PAYMENT PLAN WITH THE GAS COMPANY OF $127 FOR ALMOST TWO YEARS. UPON BEING NOTIFIED OF RATE INCREASE HIS EXPECTED MONTHLY PAYMENTS HAVE GONE FROM $700 TO $3,300 IN THE MONTH THE STATEMENT WAS DUE. HE WANTS TO BE PUT ON AN AFFORDABLE BUDGET PAYMENT PLAN. |
| C-2020-3020496 | Closed | 6/23/2020 | Complainant states he has experienced payment issues due to incorrect entry of his checking account number linked to his account. |
| C-2013-2382777 | Closed | 9/10/2013 | Complainant states he has been underemployed/unemployed since 2010 and unable to pay his bill. He had a previous payment agreement he could not afford. He needs something reasonable he can pay. |
| Z-01710556 | Closed | 4/28/2005 | COMPLAINANT STATES HE HAS BEEN OVERCHARGED SINCE 2000. |
| C-20031121 | Closed | 8/28/2003 | COMPLAINANT STATES HE HAS BEEN OVERCHARGED BY PGW. HE WANTS HIS ACCOUNT REDUCED TO ZERO AND PAY ACTUAL BILL. |
| C-20016159 | Closed | 9/10/2001 | COMPLAINANT STATES HE HAS BEEN OVER CHARGED AND HAS COOPERATION WITH THE GAS COMPANY. HE STATES HE WANTS A HEARING BEFORE THE PUC. |
| F-01136182 | Closed | 8/12/2002 | COMPLAINANT STATES HE HAS BEEN ON BUDGET PLAN FOR MANY YEARS. HE PAID HIS BILLS ON TIME. IN 2002 HE RECEIVED A NEW METER AND WAS TOLD HE OWED THEM AN OUTSTANDING AMOUNT OF MONEY. HE FEELS HE IS A VICTIM OF PGW'S BAD MANAGE- MENT. HE WANTS PUC TO REVIEW THIS COMPLAINT TO FIND IN FAVOR OF THE CUSTOMER. |
| C-20030297 | Closed | 5/15/2003 | COMPLAINANT STATES HE HAS BEEN LOOKING FORWARD TO 20% DISCOUNT AND NOW HE UNDERSTANDS THEY ARE NOT GOING TO ENROLL ANYONE AFTER 9/1/03. HE WANTS PUC TO HELP HIM GET HIS DISCOUNT. |
| F-00909510 | Closed | 8/10/2001 | COMPLAINANT STATES HE HAS BEEN CHARGED WITH A BILL OF $3,120.96, THAT HE DOES NOT OWE. EVERY MONTH HE PAYS HIS BILLS. HE FEELS THAT HE IS BEING CHARGED WRONGFULLY. HE WANTS THE PUC TO GET PHILADELPHIA GAS WORKS OFF HIS BACK AND TO CHARGE HIM CORRECTLY. |
| Z-01240158 | Closed | 6/11/2003 | COMPLAINANT STATES HE HAS A EXCESS GAS BILL THAT HE CAN NOT PAY DUE TO HIS DISABILITY AND SICKNESS. COMPLAINANT IS ASKING FOR A READJUSTMENT OF HIS BILL BASED ON HIS INCOME AND OTHER BILLS SINCE HE IS TOTALLY DISABLED. |
| C-2010-2213955 | Closed | 12/6/2010 | Complainant states he has a discrepancy on his bill of $1739.34 - he wants the lien removed and if any balance is owed, he would like a payment agreement. |
| C-20039906 | Closed | 4/2/2003 | COMPLAINANT STATES HE HAS A $11,349.43 LIEN ON HIS PROPERTY FROM PGW STATING HE HAS A BILL WITH THEM HE WANTS PUC TO CALCULATE WHAT HE ACTUALLY OWES AND REMOVE FINANANCE CHARGES SO HE CAN PAY BILL AND GET LIEN REMOVED. |
| C-20030260 | Closed | 5/7/2003 | COMPLAINANT STATES HE HAD TO PAY 10% OF HIS BILL TWICE AND IS BEING CHARGED FOR ANOTHER PERSONS BILL. HE WANTS HIS TWO 10%'S CREDITED TO HIS OWN BILL AND HAVE THE OTHER PERSON PAY THEIR OWN BILL. |
| C-20028740 | Closed | 10/28/2002 | COMPLAINANT STATES HE HAD NO BILLS FROM 11/2001 TO 6/2002. HE BELIEVES HE WAS OVERCHARGED FOR THIS TIME AND WOULE LIKE TO SEE ALL BILLS. |
Showing results 6201 - 6225 of 7493
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