Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-2010-2193697 | Closed | 8/13/2010 | Complainant states extremely high charges on bill for minimal usage. He would like the PUC to correct billing and credit over charges. |
| F-2009-2149082 | Closed | 12/19/2009 | Complainant states extremely high bills and would like a more reasonable payment plan. She would like the PUC to investigate why bills were so high and help with getting a managable payment. |
| F-2010-2172462 | Closed | 4/24/2010 | Complainant states excessive charges on November and December 2008 bills. She would like the PUC to reduce amount to no more than $120 for months in question. |
| F-2010-2171563 | Closed | 4/22/2010 | Complainant states excessive charges on bill. He would like the PUC to have PGW remove excessive charges since they have no idea when meter started to work incorrectly. |
| F-01888057 | Closed | 4/11/2006 | COMPLAINANT STATES EXCESSIVE CHARGES ON BILL. HE WOULD LIKE THE PUC TO HAVE EQUIPMENT CHECKED AND MAKE NECESSARY ADJUSTMENTS TO BILL. |
| F-2010-2171592 | Closed | 4/22/2010 | Complainant states excessive charges on bill for February 2009. He would like the PUC to remove excessive charges and place remainder on a reasonable payment plan. |
| F-2009-2144658 | Closed | 11/25/2009 | Complainant states excessive charges on bill are the companies fault by putting in meter incorrectly and how did they determine bill based on usage from a prior tenant. They would like the PUC to remove excess charges. |
| F-01866891 | Closed | 2/28/2006 | COMPLAINANT STATES EXCESSIVE CHARGES ON BILL AFTER METER DEVICE INSTALLED OUTSIDE OF RESIDENCE. SHE WOULD LIKE THE PUC TO HAVE DEVICE CHECKED FOR MALFUNCTION AND TO RECEIVE REPORTS TO VERIFY IT IS WORKING PROPERLY AND THAT IT WAS CHECKED FOR PROPER OPERATION. |
| F-02096672 | Closed | 3/3/2007 | COMPLAINANT STATES EXCESSIVE CHARGES ON BILL AFTER METER CHANGE. SHE WOULD LIKE THE PUC TO GIVE RELIEF OF INCORRECT BILLING. |
| C-2009-2127969 | Closed | 8/25/2009 | Complainant states excessive charges on bill after electronic meter was installed which PGW representative stated in some cases charges are passed on from accounts that can not pay. He would like the PUC to have PGW credit account for over charges and allow competition for service. |
| F-02084533 | Closed | 3/19/2007 | COMPLAINANT STATES EXCESSIVE CHARGES AND WAS TAKEN OFF OF PAYMENT PLAN FOR BEING 1 DAY LATE. SHE WOULD LIKE THE PUC TO HAVE PREVIOUS PAYMENT PLAN REIN- STATED AND EXCESSIVE CHARGES FOR SUMMER MONTHS INVESTIGATED. |
| C-2010-2180837 | Closed | 5/28/2010 | Complainant states excessive bills and feels she was paying for neighbors gas as well as her own. She would like the PUC to determine usage from apartment next door and credit amount extra on bill. |
| F-01937487 | Closed | 7/31/2006 | COMPLAINANT STATES EXCESSIVE BILL DUE TO FAULTY METER. SHE WOULD LIKE THE PUC TO HAVE QUESTIONS ANSWERED AND TO LOWER OR REMOVE PAST DUE AMOUNT. |
| C-20078317 | Closed | 9/18/2007 | COMPLAINANT STATES EXCESSIVE AMOUNT ON BILL. SHE WOULD LIKE THE PUC TO HAVE METER CHECKED AND BILL REDUCED TO PREVIOUS MONTHS AMOUNT. |
| C-2010-2167821 | Closed | 3/31/2010 | Complainant states ever since the landlord seperated the gas lines she has been receiving outrageous bills. |
| F-01367941 | Closed | 10/15/2004 | COMPLAINANT STATES EVER SINCE PGW REPLACED THEIR INITIAL GAS METER WITH NON OR IMPROPER FUNCTIONING METERS, HEADS AND/OR TRANSMITTERS, THEY HAVE APPAREN- TLY RECEIVED CALCULATED AND ACTUAL READINGS THAT ACCORDING TO PGW WERE NOT ACCURATE. THEY THEN BILLED THEM FOR AN ARBITRARY AMOUNT THAT THEY HAVE BEEN UNABLE TO JUSTIFY USING HISTORIC CONSUMPTION DATA THAT PRE DATES THE INSTALL- ATION OF THE FAULTY EQUIPMENT. |
| C-20066250 | Closed | 4/19/2006 | COMPLAINANT STATES ESTIMATED BILLS ARE TOO HIGH. SHE WOULD LIKE THE PUC TO HELP WITH A PAYMENT AGREEMENT. |
| C-20077629 | Closed | 4/20/2007 | COMPLAINANT STATES ERROR MADE BY PHILADELPHIA GAS REPORTED TO CREDIT BUREAU AND NOT TAKEN OFF WHEN ASKED. HE WOULD LIKE THE PUC TO HAVE CREDIT REPORT CORRECTED, PROVIDE A COPY OF THE LETTER TO THE CREDIT AGENCY, PAY FOR A NEW CREDIT REPORT TO BE RAN TO VERIFY TAKEN OFF, AND APOLOGIZE FOR DAMAGING CREDIT. |
| F-00844317 | Closed | 10/15/2001 | COMPLAINANT STATES ENTERED HIS MOTHER IN A NURSING HOME IN 1998, HE HAD KEPT GAS ON A MINIMUM DURING WINTER MONTHS (HOUSE WAS EMPTY) AND TURNED THE GAS OFF IN THE SUMMER. IN 1998, SOMEHOW THE ACCOUNT WAS PUT IN JOHN'S NAME, HE RECEIVED A FINAL STATEMENT FOR PARASKA WITH $295.72 CREDIT. HE DID NOT RECE- IVE ANY BILLS UNTIL 6/19/00. HE WANTS TO KNOW WHERE THE CREDIT WENT TO. |
| F-00832191 | Closed | 10/11/2001 | COMPLAINANT STATES DURING THE YEARS 1997, 1998, 1999 HE COMPLAINED TO THE PHILADELPHIA GAS COMPANY THAT HE SMELLED GAS LEAKING AT THE METER. THEY WOULD HAVE A COMPANY WORKER COME OUT TO CHECK IT, SOMETIMES TWICE A YEAR. PRIOR TO THE THREE YEARS HE WAS ON A BUDGET PLAN. THE READINGS WERE EXTREME- LY HIGH AND DURING THE SUMMER THEY REQUESTED THAT HE PAY $150 A MONTH. HE WANTS THE PUC TO MAKE A COMPARISION OF PREVIOUS BILL IN THE LAST TWELVE MON- THS SINCE THE INSTALLMENT OF THIS NEW METER. IN MAKING THIS COMPARISION IT SHOULD BE DETERMINED THAT HE HAS BEEN OVER CHARGED AND IS WARRANT A REFUND. |
| F-00889612 | Closed | 8/22/2001 | COMPLAINANT STATES DURING THE SUMMER OF 2000, HER GAS BILL SOARED FROM LESS THAN $100 TO MORE THAN $3,000 FOR ONE MONTH TO THE OTHER. SHE CONSTANTLY RECEIVES "ESTIMATED GAS BILLS". SHE REQUESTED A NEW METER. THREE DIFFERENT TEAMS CAME OUT AND SHE STILL DOES NOT HAVE A NEW METER. SHE WANTS THE PUC TO INSTALL A NEW METER, ERADICATE THE GAS BILL AND RETURN HER MONEY FOR THE ESCALATED BILL OF $3,000. |
| F-01887267 | Closed | 10/26/2005 | COMPLAINANT STATES DURING HIS ABSENCE OF HIS HOME, THE GAS SERVICE WAS TO BE TERMINATED BUT IT WAS NOT AND NOW HE IS BEING ACCOUNTED FOR THE UNPAID GAS BILL. HE WOULD LIKE THE PUC TO REVIEW HIS COMPLAINT AND CORRECT THE BILL IF POSSIBLE SO THAT HIS SERVICE CAN BE RESTORED. |
| F-01223522 | Closed | 6/4/2003 | COMPLAINANT STATES DUE TO METER CALIBRATION OVERSIGHT FOR A PERIOD OF TEN YEARS FROM 3/14/92 TO 5/8/02 A DEBT OF $2742.00 IS TO BE ACKNOWLEDGED BY RESIDENT. SHE WANTS PGW AS A BUSINESS TO ACCEPT RESPONSIBILITY FOR ITS PRAC- TICES, MAINTENCE, PROCEDURES & SERVICE PROBLEMS AS IT DOES WITH ITS PROFITS. SHE DOES NOT FEEL SHE SHOULD HAVE TO PAY THIS BILL SINCE IT WAS THE COMPANIES DEFECTS THAT CAUSED THIS. |
| C-00014802 | Closed | 2/2/2001 | COMPLAINANT STATES DUE TO A LACK OF METER READINGS AT HER HOUSE, SHE HAS BEEN GIVEN ESTIMATED BILLS FOR OVER A YEAR. THE NEW RATE INCREASE WILL ALLEGEDLY INCREASE THE AVERAGE CUSTOMER'S BILL BY $200 ANNUALLY. HER ESTIMATED BILLS HAVE GONE FROM $63 IN DECEMBER TO $223 IN JANUARY AND A WHOPPING $404 IN FEBRUARY. SHE WANTS THE PUC TO PUT A REASONABLE FORMULA IN PLACE, REGULATE IT; FINE PGW IF THEY IGNORE IT. SHE ALSO WANTS THEM FORCED TO GIVE HER AN ACCURATE READING AND METER EXCHANGE BEFORE APRIL. |
| F-01715767 | Closed | 2/6/2006 | COMPLAINANT STATES DUE TO A EMPLOYEE OF THE COMPANY PUTTING THE METER IN THE WRONG POSITION THEY DO NOT FEEL THE ARE RESPONSIBLE FOR THIS MISTAKE. |
Showing results 6326 - 6350 of 7493
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
