Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00994680 | Closed | 9/16/2002 | COMPLAINANT STATES COMPLAINT IS A $3,000 GAS BILL. SHE STATES SHE IS IN A TWO BEDROOM APT UP OVER A BARBER SHOP. SHE WANTS AN EXPLANATION OF HOW SHE USED $3,000 IN GAS. |
| F-00824783 | Closed | 3/13/2001 | COMPLAINANT STATES COMPLAINT INVOLVES PGW'S FAILURE TO ISSUE A MONTHLY BILL FOR THE PERIOD OF 11/4/99 TO 7/10/99 AND THE SUBSEQUENT "MAKE UP" BILL ISSUED IN THE AMOUNT OF $229.98. HE IS DISPUTING THE QUANTITY OF GAS USED DURING THIS PERIOD, AS WELL AS THE RESULTING $229.98 CHARGE AND ANY AND ALL LATE/ FINANCE CHARGES RESULTING FROM SAME. HE ASK THAT THE PGW PROVIDE MORE RELIA- BLE DATA TO SUPPORT THE CHARGES. HE WOULD ALSO LIKE TO KNOW THE EXACT DATES HIS METER WAS READ, AND SOME WAY TO VERIFY THIS. |
| F-00871772 | Closed | 1/2/2002 | COMPLAINANT STATES COMPLAINT HAS BEEN ONGOING FOR OVER A YEAR. PGW HAS REPEATEDLY CLAIMED THAT HE OWES THEM BOGUS AMOUNTS ON THIS ACCOUNT. THESE AMOUNTS HAVE BEEN AS HIGH AS OVER $3,000 AND AS LOW AS UNDER $200. HE WOULD LIKE A FULL REVIEW OF HIS ACCOUNT, HE WOULD ALSO LIKE FOR PGW TO EXPLAIN HOW THEY CAN CONTINUOUSLY CHANGE THE AMOUNT OF THIS FINAL BILL TO THE EXTREMES THAT THEY HAVE AND CALL IT ACCURATE. |
| F-01410293 | Closed | 2/13/2004 | COMPLAINANT STATES COMPLAINT CONCERNS THE AGREEMENT WITH BCS AND THE AMOUNT THAT PHILA. GAS WORKS WANTS THEM TO PAY. |
| F-01231097 | Closed | 6/16/2003 | COMPLAINANT STATES COMPLAINT CONCERNS HER BILL AND HER INQUIRY INTO IT. SHE WANTS TO COME TO AGREEMENT ON A PAYMENT PLAN. |
| F-00973104 | Closed | 5/1/2003 | COMPLAINANT STATES COMPLAINT CONCERNS BILL RECEIVED AND WOULD LIKE TO GET THE BILL DOWN. |
| C-00014741 | Closed | 1/22/2001 | COMPLAINANT STATES COMPLAINT CONCERNS A BILL RECENTLY RECEIVED WHICH WAS BASICALLY AN AGGREGATE OF A FOUR-YEAR BILLING CYCLE. THE BILL IS FOR APPROX- IMATELY $36,000. HE STATES THEY NEED A REASONABLE PAYMENT ARRANGEMENT AND AN IMMEDIATE STOPPAGE OF THE TERMINATION NOTICE. |
| F-00991840 | Closed | 4/7/2003 | COMPLAINANT STATES COMPLAINT CENTERS AROUND AN OPEN ENDED CURRENT USAGE PLUS $30 FOR EXAMPLE. |
| F-2010-2176795 | Closed | 5/12/2010 | Complainant states complaining about high bills and company said not time to have meter changed so they checked the heater and left it turned off even though it was working fine and would not go back out to turn it on. She would like the PUC to check into why bills are so high and why service man did not turn back on heat and went through their home. |
| F-01140971 | Closed | 9/2/2003 | COMPLAINANT STATES COMPANY WILL NOT ACCEPT A PAYMENT AGREEMENT THAT SHE CAN AFFORD. SHE WANTS PUC TO DETERMINE CORRECT AMOUNT OF BILL AND PUT HER ON A BUDGET AMOUNT OF $75 PER MONTH PLUS $25 UNTIL BALANCE IS PAID IN FULL. |
| C-20042554 | Closed | 3/2/2004 | COMPLAINANT STATES COMPANY WANTS TO RAISE RATES TO PAY FOR PEOPLE WHO DO NOT PAY. HE DOES NOT WANT TO PAY FOR OTHER PEOPLE. |
| C-20042555 | Closed | 3/3/2004 | COMPLAINANT STATES COMPANY WANTS TO PUT HER ON A BUDGET OF $180 PER MONTH. SHE CAN NOT AFFORD THIS. SHE WANTS A LOWER PAYMENT. |
| F-01315070 | Closed | 10/1/2003 | COMPLAINANT STATES COMPANY SAYS THEY UNDERESTIMATED FOR 4 YEARS. THE COMPANY NEVER TRIED TO DO A READING. THE CUSTOMER WANTS THE DEBT ERASED. |
| F-01556854 | Closed | 2/25/2004 | COMPLAINANT STATES COMPANY SAYS SHE WAS NOT REMOVED FROM CRP AND NOW COMPANY WILL NOT APPLY LIHEAP FUNDS TO ACCOUNT. SHE WANTS PUC TO INVESTIGATE AND FOR LIHEAP MONEY TO BE PUT ON HER ACCOUNT. |
| C-20042850 | Closed | 4/12/2004 | COMPLAINANT STATES COMPANY REFUSES TO CHECK TO SEE IF THERE IS A LEAK OR A MALFUNCTION ON THE READER. SHE WANTS PUC TO HAVE COMPANY COME OUT TO CHECK METER AND IF THERE IS A LEAK. |
| F-01141711 | Closed | 9/8/2003 | COMPLAINANT STATES COMPANY OVERESTIMATED HIS USAGE. HE WANTS A REFUND. |
| C-20066835 | Closed | 9/8/2006 | COMPLAINANT STATES COMPANY NEVER UPDATED RECORDS AND SYSTEMS STATING SHE WAS ELIGABLE FOR THE CAP PROGRAM. NOTHING HAS BEEN DONE SINCE OCTOBER 2005 AND SHE WOULD LIKE THE PUC TO SETTLE THIS SITUATION. |
| F-01262822 | Closed | 6/19/2003 | COMPLAINANT STATES COMPANY KEEPS ON SENDING HER BILLS. SHE WANTS THE PUC TO MAKE PHILA GAS WORKS STOP SENDING HER BILLS. |
| C-20077875 | Closed | 6/11/2007 | COMPLAINANT STATES COMPANY IS OVERCHARGING. SHE WANTS THEM TO STOP OVER- CHARGING HER. |
| C-20077488 | Closed | 3/21/2007 | COMPLAINANT STATES COMPANY IS GOING TO TERMINATE SERVICE DUE TO BILLS FROM PREVIOUS TENANTS. HE WANTS SERVICE TO REMAIN ON AND SERVICE PUT IN HIS NAME. |
| C-20042526 | Closed | 2/25/2004 | COMPLAINANT STATES COMPANY IS CHARGING HIM FOR SERVICE AFTER HE MOVED FROM RESIDENCE. HE WANTS PUC TO REVISE THE AMOUNT OF MONEY PGW IS CHARGING HIM. |
| F-2024-3049197 | Closed | 5/8/2024 | Complainant states company is being held responsible for gas used in unknown person's name. |
| F-01246569 | Closed | 11/22/2003 | COMPLAINANT STATES COMPANY HIS METER WAS CHANGED TWICE AND AFTER THE SECOND TIME THE BILL WAS EXTREMELY HIGH. HE WANTS ANSWERS TO HIS QUESTIONS. |
| C-20042464 | Closed | 2/17/2004 | COMPLAINANT STATES COMPANY HAS THREATENED TO TURN OFF SERVICE. METER WAS NOT PROPERLY READ FROM FEBRUARY 1999 THROUGH MAY 2003. THEY WANT PUC TO ORDER PGW TO NOT SHUT OFF GAS PENDING MEDIATION/AND OR A HEARING. |
| C-20028512 | Closed | 9/17/2002 | COMPLAINANT STATES COMPANY HAS EXCESSIVE HIGH RATES AND CHARGES. THE COMPANY REPEATEDLY HAS CHANGED THE DUE DATES WHICH CAUSES HIM TO RECEIVE TWO BILLS IN ONE MONTH. HE WANTS THE PUC TO INVESTIGATE THE ACCOUNTING PRACTICES OF PHILA- DELPHIA GAS WORKS. HE ALSO WANTS A MORE SIMPLIFIED BILL AND A REASONABLE METHOD OF PAYING OVER DUE BILLS. HE ALSO WANTS COMPANY TO DISCONTINUE THE FREQUENT HARASSMENT OF CUSTOMERS. |
Showing results 6426 - 6450 of 7493
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