Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-2010-2195623 | Closed | 8/23/2010 | Complainant states after reviewing all records - she discovered that PGW failed to report actual balance to PUC - Check #1292 was never reported against outstanding balance and therefore requests to reopen her case and review it again. |
| C-20016291 | Closed | 10/4/2001 | COMPLAINANT STATES AFTER REPEATED ATTEMPTS TO HAVE PGW CHANGE THEIR METER THEIR GAS WAS TURNED OFF. THEY WOULD LIKE REIMBURSED FOR THE OVERCHARGE. |
| C-00015323 | Closed | 4/23/2001 | COMPLAINANT STATES AFTER NUMEROUS TRIES (CALLS) SHE IS STILL TRYING TO SET PAYMENT ARRANGEMENTS. THE PERSON AT PGW ON THE PHONE TOLD HER TO COME TO THE OFFICE. SHE HAS BEEN TO THE OFFICE TWICE AND HAD TO WAIT FOR OVER FOUR HOURS. SHE STATES SHE CAN'T AFFORD TO MISS ANY MORE TIME AT WORK. SHE SAYS SHE WANTS TO PAY HER BILL, BUT NOT UNTIL SHE GETS PAYMENT ARRANGEMENTS. |
| C-20066326 | Closed | 5/4/2006 | COMPLAINANT STATES AFTER NOT OWEING PGW FOR MONTHS, NOW THEY SAY THEY OWE THEM OVER $19,000. THEY WOULD LIKE TO SEE HOW OR AN EXPLANATION ON HOW THE METER WAS TAMPERED WITH AND THEY COULD NOT GIVE THEM ONE. THEY WANT THE PUC TO STRAIGHTEN OUT THE BILL. |
| F-01000078 | Closed | 8/26/2002 | COMPLAINANT STATES AFTER HER METER WAS CHANGED THERE WAS AN ERROR IN HER BILLING. WHEN QUESTIONED GAS COMPANY REPLIED THAT IT WAS DUE TO ESTIMATED BILLS. ALTHOUGH MOST OF HER BILLS WERE ESTIMATES, SHE ALSO PHONED IN MANY METER READINGS WHICH RESULTED IN HIGH BILLING STATEMENTS. SHE WOULD LIKE PUC TO REVIEW HER ACCOUNT DURING PERIOD IN QUESTION-2/2000 - 6/2001. SHE HOPES TO CONCLUDE THAT SHE HAS MORE THAN COMPENSATED FOR HER SHARE OF GAS DURING THAT TIME. |
| F-02279896 | Closed | 10/9/2007 | COMPLAINANT STATES AFTER HER CURRENT BILL IS PAID, HER PAYMENTS SHOULD BE LOWERED. SHE WAS TOLD THAT HER BUDGET PAYMENT IS AROUND $150 OR LOWER. |
| C-2010-2170818 | Closed | 4/15/2010 | Complainant states after he bought new property he had to pay $3,731.00 because gas line was not connected from street to curb. He states he wants refund because if he had known he would have negotiated with seller prior to purchasing property. |
| C-2012-2337756 | Closed | 12/4/2012 | Complainant states after getting their meter changed they received a significantly high bill, and were told that it was the adjusted amount after a discrepency on the bill was found after removing the meter. |
| Z-00877233 | Closed | 3/22/2001 | COMPLAINANT STATES AFTER CALLING PHILADELPHIA GAS WORKS ABOUT A $94 GAS BILL DUE 12/6/00. THE FIRST PERSON (DONALD) WOULDN'T DO ANYTHING. HE CALLED AGAIN AND GOT DANIEL. AFTER TWO MORE WEEKS HE RECEIVED A BILL FOR $689.00. HE STATES SINCE THIS OCCURRED IN 1997 BY THE GAS COMPANY EMPLOYEE HE FEELS HE SHOULD NOT BE CHARGED TO HIM. |
| F-02050012 | Closed | 6/6/2007 | COMPLAINANT STATES AFTER CALLING AND ASKING WHAT ALL NEEDED DONE TO TRANSFER SERVICE SHE IS BEING BILLED FOR SOMEONE ELSES BILL DUE TO THEM NOT DOING WHAT THEY SAID THEY WOULD. SHE WOULD LIKE THE PUC TO HAVE BILLS CORRECTED SINCE SHE DID NOT HAVE SERVICE IN THE MONTH OF JANUARY. |
| C-2012-2308999 | Closed | 6/4/2012 | Complainant states address is a duplex adn the tenant on the second floor was not paying their bill. Complainant has a lien on their property now for bill not being paid.Complainant wants lien removed from their property. |
| F-2010-2192715 | Closed | 8/9/2010 | Complainant states account was never turned on in her name, last tennat requested service disconnected and company did not instead transferred account into a soft-off account. |
| C-20016493 | Closed | 11/28/2001 | COMPLAINANT STATES ACCOUNT # 8114313548, FOR OVER TWO YEARS, PGW HAS FORWARD- ED ESTIMATED BILLINGS, DESPITE HIS SCHEDULING ACTUAL READINGS OF NO LESS THAN 17 OCCASSIONS. IN AUGUST 2001, HE SCHEDULED A SERVICE SHUT OFF AND FINAL METER READINGS FROM PGW. PGW DID NOT KEEP THIS APPOINTMENT. HE NO LONGER HAS ACCESS TO THIS BUILDING (HIS LEASE HAS EXPIRED). DESPITE CERTIFIED MAIL LETTERS, DISPUTES, AND INNUMERABLE PHONE CALLS, PGW CONTINUES TO IGNORE HIM. HE IS ASKING FOR THE COMMISSION ASSISTANCE IN SHUTTING OFF THIS SERVICE, CLOSING HIS ACCOUNT AND OBTAINING AN ACCURATE FINAL BILL BASED ON ACTUAL READING. |
| C-20066300 | Closed | 5/1/2006 | COMPLAINANT STATES ACCORDING TO THE CURRENT LAW IN PLACE AS OF 4/27/06, SHE SHOULD NOT BE HELD RESPONSIBLE FOR DEBTS INCURRED BY DEADBEAT TENANTS. SHE IS REQUESTING ASSISTANCE IN OBTAINING A REFUND FROM PGW IN THE AMOUNT OF $6,871.92. |
| C-20055358 | Closed | 9/26/2005 | COMPLAINANT STATES ABOUT 10 MONTHS AGO, HIS MOTHER CALLED THE COMPANY TO CHECK HER HEATING SYSTEM. THE PROBLEM SEEMED TO BE WITH THE THERMOSTAT. HIS MOTHER HAS HAD A SERVICE PLAN WITH THE COMPANY FOR YEARS. WHEN AN EMPLOYEE OF THE COMPANY CAME TO CHECK OUT THE PROBLEM, HE LOOKED AT THE THERMOSTAT AND WENT DOWNSTAIRS FOR A FEW MINUTES AND THEN STATED NOTHING WAS WRONG. THE MAN THEN RETURNED TO HIS TRUCK AND SAT FOR 45 MINUTES BEFORE DRIVING OFF. COMPLAINANT THAN LATER REPLACED THE THERMOSTAT HIMSELF. HIS MOTHER HAS HAD A PLAN WITH THE COMPANY FOR YEARS, AND THE ONLY TIME SHE NEEDED TO USE IT, THE EMPLOYEE CAME OUT AND DID NOTHING TO FIX THE PROBLEM. COMPLAINANT HAD TO FIX AT HIS OWN EXPENSE. HE WANTS THE COMPANY AND SOMEONE IN AUTHORITY TO KNOW THAT THE MAN WHO CAME OUT TO FIX THE THERMOSTAT, DID NOTHING WHATSOEVER TO FIX IT AND WASTED ALMOST AN HOUR SITTING OUT FRONT OF THEIR HOUSE. |
| C-20016635 | Closed | 12/19/2001 | COMPLAINANT STATES A TENANT RENTING ON E OF HIS PROPERTIES INCURRED A LARGE DELINQUENT GAS BILL. A LIEN WAS THEN PUT AGAINST THIS PROPERTY, BUT NO ONE EVER NOTIFIED THE COMPLAINANT. COMPLAINANT FEELS THE COMPANY SHOULD HAVE NOTIFIED HIM SO HE COULD HAVE DONE SOMETHING TO PREVENT THE LIEN BEING PLACED ON HIS PROPERTY. HE WOULD LIKE THE COMPANY TO REFUND THE MONEY LOST DUE TO THE LIEN. |
| C-20030013 | Closed | 5/9/2003 | COMPLAINANT STATES A SMALL LEAK WAS DETECTED AT METER AND HIS BILLS WERE PAID UP TO DATE. PGW THEN SENT HIM A BILL FOR $1000. NOW THERE IS A LEAK IN DRIVE WAY NEXT TO HOUSE AND COMPANY HAS NOT FIXED IT. HE WANTS PUC TO CORRECT THE PROBLEM. |
| C-2017-2623249 | Closed | 8/28/2017 | Complainant states a refund check was issued to her in 2009 but she had moved and never received it. She wants the company to issue her a new check. |
| C-20031898 | Closed | 11/20/2003 | COMPLAINANT STATES A NEW METER WAS INSTALLED AND SHE RECEIVED A LARGE BILL. SHE WAS TOLD ALL BILLS FOR LAST TWO YEARS WERE ESTIMATED. SHE DID NOT RECEIVE A FINAL READING WHEN OLD METER WAS REMOVED. SHE WANTS AN INVESTIGATION. |
| C-2012-2327743 | Closed | 9/26/2012 | Complainant states a lien was put on her property for her ex-husbands outstanding bill. |
| C-2009-2149960 | Closed | 12/21/2009 | Complainant states a lien was placed on his property because the tenants on first & second floors did not pay their bills from Philadelphia Gas Works. He claims he should not be responsible for the bills becasuse the service was not in his name. |
| C-2009-2119940 | Closed | 7/17/2009 | Complainant states a lein was placed against them without being notified and the company is trying to make them pay twice. |
| C-2010-2194566 | Closed | 8/18/2010 | Complainant states a lean was put on his rental property for $1,000.00. He states he cannot pay the lean because the tenant caused $10,000.00 worth of damages & he has to fix the house. |
| F-01172188 | Closed | 9/17/2003 | COMPLAINANT STATES A HIGH CHARGE OF $2,883, THE GAS COMPANY WAS SLOW TO PUT IN THE DIGIT METER. SHE WANTS THE PUC TO ELIMINATE THE $2,883 CHARGE. |
| C-2011-2243420 | Closed | 5/13/2011 | Complainant states (from BCS screen) that there are incorrect charges on bill. |
Showing results 6501 - 6525 of 7448
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